I will be coming back for any future service my car needs! It is great to find an honest mechanic…read morewho does great work at fair prices. I was over due on on some of the maintenance my car needed and took it over to Clifford's as we have been seeing them for years. It is currently under new ownership and am happy to say it is the same great service I have always gotten. I initially brought my car in for a timing belt replacement and alignment. After bringing in my car they called and confirmed that the timing belt should be replaced and also let me know the alignment was good but may need to be serviced later on. I had asked if they would also do a fluid flush on my transmission as it hadn't been changed since it come from the dealership (~190,000 Miles) and was going to do it myself but decided I would leave it to the professionals since I was already taking my car in. My car is running like new again and couldn't be happier. As mentioned, I won't hesitate to return for any future service my car needs!

Solid communication and service. Cliffords fixed our suspension in a timely manner, and at a fair…read moreprice.

They did a great job, informing me of problem and took care of it. Friendly staff. Thank youread more

I've had my car there 3 times for service since they first opened their doors a few months ago. In…read moreeach case, I was totally satisfied with the quality of the work done. The first time, I had a coolant leak and the mechanic actually SHOWED me where it was leaking. Actually seeing the problem with my own eyes when the car was on the lift immediately made me feel that they can be trusted. They fixed that problem, did some other overdue maintenance work, and the car's been running much better now, zero problems. The only minor problem I had was that I asked for the parts to be returned to me, and they weren't. That really wasn't a big deal since my driveway isn't full of coolant spots any more. I thought the price for this repair was entirely fair. The second time was a problem that couldn't be duplicated when I was driving it while the tech was in the car with me. Ah well... They didn't charge me for that visit. The most recent visit was exceptional. I managed to get the end of a gas funnel stuck in the neck of my gas tank. This caused all kinds of problems when I'd fill up with gas at Kwik Trip. I tried to fish it out myself, but couldn't. I brought it to the dealership, and they told me they couldn't see it or get it out after allegedly scoping it out. The dealership charged me for that visit. I know they have bills to pay, so I was OK with that. On a whim, I brought it to the new Meineke (formerly Pope Autoworx). I told them what happened and that I wanted them to try to get it out, but I'd pay for an hour of time, no matter what. I told them that I wanted to save the part so I could see it. Well... THEY GOT IT OUT!!!!! The dedication, time and effort that they showed me in actually FIXING this problem impressed the hell out of me. I do my own oil changes and brake jobs, but for nearly everything else, this Meineke garage will be my first call.

I was experiencing transmission issues. Several people recommended ETE. I called the Waukesha…read morelocation. Voicemail. Left a message. They never called me. I called the location on S 27th St. They told me they don't make appointments. "Just drop off your vehicle and we'll get to it in a day or two." That was my first red flag. I dropped off my truck on Monday morning. I had not heard from them by Tues PM, so I called. They hadn't gotten to it yet. "We'll call you tomorrow." Wednesday, (day 3), still no call so I called them. They said their lead technician had already left for the day and would call me Thurs AM. Thurs AM....no call, so I called them. The STILL hadn't looked at the vehicle. They PROMISED they would test-drive it Friday and call me by noon. Noon came and went. No call. I called them. Voicemail. Finally, at 1:30 PM, I get a call. They test-drove it and said there was definitely a problem, (DUH, I knew that!) but their lead guy was gone for the weekend and didn't have a chance to look into it further. They graciously informed me that I could pick up my truck and bring it back Monday, and that I would not lose my place in line. I was already on my way to pick it up. When I got there, they asked if I planned to bring it back on Monday. I asked if they could promise me that they would get to it on Monday. They could not. Needless to say, I was irritated and incredulous. How can you run a business like this? They seemed to have no concept of the inconvenience it caused me not to have my vehicle for a FULL WEEK, and THEN, expect me to leave it with them AGAIN with no idea of when they would actually get to it! I wish they would have been honest and said they were too busy to get to it for a week or two. Instead, they worked everything to THEIR convenience instead of the customer's, and all I got was the run-around and excuses.

Great, reliable. Knowledgeable and courteous. Doing great…read morecustomer service. Be sure to early, fills up quickly.

I will never take my car anywhere else. They have worked on all of my cars for the last 5 years…read more They tell me when something that could be replaced isn't necessary (from a cost/benefit standpoint), and I always feel I am being treated fairly and honestly. They provide great service by getting my vehicles in asap, and answering any questions I may have. Bob also picks up my car & delivers it when it's finished (I work near them). Thanks Wrenchmasters!!

Wrench Masters provides horrible service and horrible customer service. They were aggressively…read moreyelling and defensive when we asked for a work order about shoddy work on my car. We paid for services that were not done, and to confirm my suspicions I took it other places for a second and third opinion, which confirmed that the work that was paid for was not done at all. The other work I had done on other jobs was also done with (I think used) third-party parts, and he admitted that he makes his own "parts" DIY (an example of his own admission: a transmission line). He refused to give us our work order, or the information of the windshield replacement "professional" (since they would be held liable, not Wrenchmasters) because I highly suspect that instead of hiring a certified windshield replacement professional (I had bad seals and was worried about the safety of my windshield in a car accident) they did it themselves, AGAINST federal law. They just put my old windshield (with rust on the edges) with my original seals (some sections were missing before, and were still missing), although we paid to replace the seals. They were very unprofessional. They would not give us any money back, and would not even cover the cost of the seals that they couldn't find (but we easily could), but they said they could "look at it" although he still insisted we could not be around for the windshield seal replacement. I do not believe he is honest, and I would NOT recommend his services. I believe he takes advantage of his customers.