I recently bought a used GMC Sierra from Holz and so far I love the truck. I actually had two…read moreproblems with the truck that they were very responsive toward and went above and beyond to resolve. I worked with Jay and Tony almost exclusively and they are genuine people who care about having you walk away happy regardless of the circumstances. I'd recommend buying a vehicle here. I spoke with a mechanic there about the problem and he was helpful, informative and very knowledgeable. All in all even though this wasn't a seamless transaction, the dealership did and is doing what is right.

Bought a used Blazer from Holz (Nov '25). It was over $30000. When I picked it up, the gas tank…read morewas almost empty. Had to stop for gas on way home. Vehicle came with 6 month Carbravo warranty. TWO DAYS after the warranty was up, it had a temperature issue. Needed a new coolant sensor. I left emails and voicemails for my salesperson and finance person. No one returned messages. I went to Holz in person few days later. They would not cover the new part. This was $600-$700 job due to where part located. Best they would do was diagnose for free. No thanks!! Once they got the sale, fell off face of earth. What a joke. I am truly disappointed.

Ryan's diesel repaired my truck twice after The Pit Shop in Libertyville butchered a rear main seal…read morereplacement. They finished both repairs in a timely manner.

Sold me 2 umits that both failed prematurely and charged us for the rebuild on the first one, had 3…read moreseparate shops install these turbochargers, pressure checked the charge pipes as well as replaced the cac pipes and intercooler on one truck and confirmed no leaks, after losing an abnormal amount of money from loss runs amd having yo get loads transported by other trucks and having to get towed back, their response to is wanting our money back is that "these are non-refundable units" and semt us back the same garbage units just rebuilt, disgusted is an understatement, the 2nd turbo they sent us had a ridiculous amount of shaft play and the compressor wheel was clearly rubbing on the compressor housing, their response was "thats normal"

I took my truck to Venus Ford/Ewald collision center for warranty work on my ram 2500. The hood had…read morea corrosion bubble that was warrantied by RAM. While my truck was in for the warranty paint/repair, I had a previous discussion with the collision center about a few other areas, not covered under the warranty, that required additional prep work and touch up. I was quoted and agreed to a price for a "Professional job" to address those areas. I was contacted when my truck was allegedly completed. Upon arrival for pickup I was extremely disappointed in the way the finished job looked. I truly felt what I saw In some areas looked almost worse than when I had originally dropped it off??? There were MAJOR paint lines, it appeared to me that potentially no prep work was properly done to rocker panels? The new paint appeared to be applied over the old flaking paint? The covered warranty work for the hood was not fully painted upon arrival. the seems had been missed. The truck had an additional couple of questionable scuffs and dings then when i had originally dropped it off?? There was major overspray on the undercarriage that will obviously not come off. Unfortunately , I CANNOT recommend this body shop as I was not happy with the end result after being led to believe it was going to be a "Professional Repair" as originally informed. Please be very cautious if you choose to use this body shop, I recommend taking a lot of pictures of your vehicle before hand and make sure you do an in depth inspection upon picking up your vehicle after the repairs. To be fair: After reviewing the areas of the above discussion and the horrendous job I felt I had received with management I was refunded some of my bill and my hood was fully repainted. It cost me additional time and was an inconvenience. I truly wish things could have been addressed appropriately the first time.

We had repairs done to our Ford Escape after we were hit. Ewald's collision center did superior…read morework. We were beyond thrilled. I never expected such attention to detail. The car was emasculated detailed when delivered. Manager Evan did outstanding job of managing the work. We were very happy, and heartily recommend this repair center.

*For context, the review is specifically for the Collision Repair Center -- The sales team gets a…read more5/5 Stars. Matt Kreckler is phenomonal* I purchased a White Traverse on 6/16/2025. I wanted to swap out the Chrome Emblems for Black Emblems. I took the vehicle in on 6/23/2025 to have this done. I was called on 6/25/2025 to let me know the vehicle was ready for pickup. (see picture 1). Upon arrival, I noticed that a chip of paint was taken out, accompanied by a scuff mark from whatever tool was used to take off the chrome lettering. I proceeded to point this out the Collision Center manager, Matt Woodrum, who agreed that this had to be from them and that they'd take care of it. On 6/27/2025, Matt W reached back out to tell me it was fixed. (See picture 2). I show up, and see that it looks like they just put a blob of whiteout over the mark and wiped the scuff mark off. I did not take the vehicle and told them it was unacceptable. Matt W then told me that they didn't think it was their fault because their paint guy, with 30 years of experience, said the chip was there. (They did not take any before/after pictures). I left and said I would not pick up until it was fixed properly. On 6/30/25 I was told it was fixed for the 2nd time (see picture 3). This was again, just a smoother glob of white paint that was very noticeable. I again did not take the vehicle because this was ridiculous. On top of the fact this is not the 3rd time attempting to pick up this vehicle and the Collision Center manager Matt quality checked and OK'd this 3 times to this point. Fast forward to me having to CC their location manager to actually get something done and they wound up having to repaint the entire back end of the vehicle to make it right. I would never in a million years take my car for any body repairs to Lake Chevy. If you want to buy a vehicle, that's one thing and I would HIGHLY recommend Matt Kreckler. But anything bodyshop wise, I would look elsewhere.

I almost never leave reviews, but this experience was unreal…read more I brought my vehicle to Lake Chevrolet for a repair and paid around $1,500. Before dropping it off, the car started. i was bringing it in for an unfinished repair (so it didn't at the time of bringing) but has been a great daily driver every single time. After their work, I was handed back a vehicle that would not start at all -- just a single click. Instead of taking responsibility, they immediately tried to blame: * a starter that was replaced two months ago (ACDelco), * and hinted at a battery issue, despite the battery being less than 6 months old. When I pushed back, I was told they would need to re-diagnose the vehicle at my expense -- for a problem that did not exist before they touched it. That's unacceptable. To make it worse, the car was clearly started, moved, and washed after the repair, yet returned to me non-operational in their parking lot. There was zero accountability, zero ownership, and a whole lot of deflection. The most embarrassing part? The issue was resolved in their parking lot, in front of them. A dealership charging dealership prices should not be returning cars that don't start, then asking customers to pay again to diagnose their own workmanship. If you value your time, money, or sanity, I'd strongly recommend going elsewhere

I brought in a car that I was about to purchase. The GM PJ Doedens met with me before closing on a…read moreSaturday to perform an initial warranty claim estimate. There were two areas of concern on the car, one needed significant attention later and the other he FIXED for me on the spot in 4 minutes! The best part was that he gave me an honest review of the car's exterior. He pointed out that the car had been repainted ( that fact was not disclosed by CarFax or Carvana ). He took the time to show me overspray, failed clear coat application, imperfections in paint application like dust and dimples, how the paint was applied incompletely and destroyed seals. He also show me how all the door moldings were pulled back and were not reattached professionally and would cause water damage, noise, and improper/uneven closing. He roughly estimated $3-4k worth of re-do work, not for him or his business but for me to consider while finalizing my thoughts on the purchase. Based on what PJ showed and shared with me and the trust he quickly earned with me with his knowledge and honesty, I rejected that car. Long story, short version: you can trust these guys to be honest, helpful and to care about quality. They are not in business just to make a buck but to build relationships that matter. I'll be bringing any cosmetic car issues to this location for sure. Thank you PJ! I appreciate you for your integrity.

Had a dent in the front quarter of my truck they called me up and said to come and get it.it was…read moredone went over there to look at it body line was wrong and had a wave in repaired area ,clips were missing in the wheel well, wrong clips were put in the wheel well,interior of the truck was dirty ,passenger seat was flat back and they used the bed as a garbage can to throw food peelings in. No manager around had to come back the next day. they fixed it and put 6 miles on the truck. And to top it off they switched out my new chrome hitch cover for an old beat up one.

Always excellent service! Justin has been upfront and honest about every repair I have needed over…read morethe years. Has saved me countless dollars. I've referred a lot of people here, and all have been more than satisfied and all have switched to using Waukesha Auto repair as their main mechanic!

This place has saved me thousands over the years. While other shops look for the quick sale, the…read moreguys at this shop have been honest with me and told me exactly what I need to have done to my car. I've recommended this shop to so many people and all have had the same experience.

I have a 2014 JKU Altitude edition that had death wobble that would loosen your fillings. I took…read moreit to 2 different "Jeep" shops & replaced the steering stabilizer & miscellaneous parts & it wouldn't go away. I took it to Rick's shop (Willy's World) & he fixed the death wobble....The 1st TIME!!! Fair price too! I have recommended this shop many times.

Communication is horrible! Lots of dates promised for completion of job and not even a call to say…read moreit wouldn't. I had to do all the calling and they never answer the phone so it was a very difficult. And that's not event the worst my jeep was scratched in many places where they worked putting fenders on. Very dis satisfied I do not know how they stay in business now I know why they planned the late night pick up so we couldn't see the damage

Went to Tony G's because my brakes were scrapping. I know very little about cars and they told me i…read moreneed all brakes, rotors and front calipers replaced and it would be 1300. Took it to the Toyota dealership and they said the calipers look new and are in complete working condition and the repairs without the calipers would only be $800 and thats including brake fluid. Shame.

Tony G's is a great place to take your vehicle…read more Tony and brother Gary are always friendly, kind and knowledgeable. They are willing to help when you need it and don't push you off to when it's convenient for them. I've had my car here multiple times and always been satisfied with the work done and the customer service provided . Their shop inside is cool. Take some time to look at all the metal vintage inspired signs. Some are hilarious. I should've taken a picture. Next time I will. IE: There is one sign with a grenade pictured with a #1 tag on it's pin. It states: CUSTOMER COMPLAINTS-PLEASE TAKE A NUMBER. (Keep your sense of humor please.)