Called for a quote to repair some carpeting in my house. Employee showed 30 mins late with no call to let me know, and proceeded to tell me he wasn't a carpet guy, so although he measured he would have to pass a long the info and someone would call me in three days with the quote. After not getting a call back on the quote, I called them. Finally they gave me a price and said someone would come the next day. Sure enough the carpet repair guy came to do the job, but when he came upped the price almost doubling it. While I agreed to the price because I needed it done, I would not recommend this place. No follow up, late, and employees who don't give accurate quotes, upping the price at the last second. Quality of work was as expected, but nothing I would brag about. read more

Greg Smith from Marty's is such the expert!! We went to Marty's flooring and were met by Greg. He showed us several flooring options and allowed us to take a few samples home to help make a better decision. Greg even came out to our home to help us with our final choice, he really knows his stuff. We ended up choosing vinyl plank flooring from Paradigm. The floor is stunning!!! His installers showed up Monday morning and by Wednesday afternoon we had 2100 square feet of unbelievably beautiful flooring. Greg is very knowledgeable and professional and his installers are efficient, clean and take great pride in doing the job right. If you want the best flooring, great quality, with experienced personal, then Marty's floor has it all. read more

This is a HUGE thank you to Greg Smith for his great help and time in 'stretching my carpet' in a doorway/hallway as the company I hired to remodel my guest bathroom DID NOT know how to stretch my carpet back to the way Marty's Flooring installed it in 2011. I called Greg for his help since I wanted this done the right way and since Greg (and his team) were the ones to originally install my flooring, carpeting and base boards back in 2011, Greg offered to help and stretch my carpet correctly with NO CHARGE for his great service and his precious time. Thank you once again for your help, Greg. read more

I had posted a bad review a few years ago and it seems to have been deleted for some odd reason. I had gone to Marty's to get a quote a few years ago. He came by to provide a quote and promised to provide the quote in a timely fashion after taking measurements. We called a few times to see where our quote went with each time they promised we would be getting it soon. No response ever. I work in the construction business and can tell you to stay away from companies who aren't customer oriented. We finally went to Hart Flooring and had the best experience with them from the contract to the install portion. Hart Flooring was completely customer oriented. read more

Thank you Greg for a great job on my flooring! Blessings and best wishes! read more

1.) Watch the way things are calculated. The price per foot may be lower, but they find other ways to bring it back up to be on par with the competition. We should have gone to Brents or back to Lowes, but at that point we spent so much time and just wanted to get the carpet down even though it was an extra ~$200. The measurements were higher, we figured we'd cut them some slack. 2.) My favorite part of the sales process was this exchange. After he tells me the quote and said (without us asking), we are giving you wholesale prices. And, the pads he is charging us for the cheaper pad and giving us the premium pad. He went on and on about how he likes us and wants us to have the carpet. Pa-leez! We walked in off the street. You like us? It was just slimy. Oh, and there was one point where he was pacing in our house...and he said, "Oh I have got to find a way to get this even lower! Let me go back to my office and do some research." Go on, Dr. Carpet. Go back to your lab and find a way. This little family is counting on you! 3.) After the payment - the total tone of the sales person changed...to the point of rudeness. Astonishing! Got a little lecture on how everything needed to be ready. These guys are only making $50 on this job so they don't have time to move the furniture. (Pre-sale, they said - this price includes removal of furniture except electronics and things needing to be disassembled) Then he says, we're not making any profit on the labor. We're doing you a favor so you can afford this carpet. (We NEVER asked for a favor or lower price.) 4.) Day of delivery.....I called because it was 1 hr past time they were supposed to arrive. (after I was lectured about being ready) He said...oh they needed to make a stop on the way...they'll be there in another 45 minutes. (What, no call?) Will try Brents or Lowe's next time. Should have trusted my instincts when it started getting slimy. But, they like us....they really like us!!!!! That does mean a lot to us. :-) read more

I just had my carpet replaced with Marty's, my wife and I really happy with the pricing we got and the installers were very professional to leave the house in the same condition as they arrived. The workmanship is also very satisfactory and I recommend these guys to anyone. read more

Several years ago we spent upwards of $20,000.00 on home upgrades with Marty's Flooring. There were many problems with granite install being cut incorrectly and the backsplash being crooked. With each problem we needed to debate at great length to get the company to agree that the obvious mistakes were in fact quite obvious. We needed the granite counter recut more than once in order for it to fit correctly. The back splash tile installer needed to be supervised by management because the work was sub par and needed to be redone because it wasn't straight and corners weren't cut at any type angles. The carpet installers were loud, rough and blasted their own music. At one point one carpet man cracked our new floor tile and joked that he hoped we didn't catch on. The carpet needed to be reinstalled in our dining room because it wouldn't reach the ceramic tile connection. One exception was our tile and baseboard guy, he was perfect. The floor tile installer was great, very professional and did excellent work. At the end of the job we chose to have linoleum installed in our master bath. This was the worst part of the whole experience. The linoleum was put in so poorly that we had to ask the installers to leave. The managers came in and had other installers try to complete the job. The seams began to peel within weeks. As a result of using linoleum with poor sealing, we have continued to have rolling back seems and unfortunately have tremendous water damage to our floor boards. We are currently seeking complete shower removal in order to replace floor boards. I called Marty's and the man on the phone could not begin to understand why we would think our floor had anything to do with water getting under our shower. He literally asked , "Ma'am, I'm just not understanding how water damage by your shower would have anything to do with your floor?" At that point I realized I needed to just move on. It was a very long and frustrating as well as expensive experience. read more

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We had burglars come in our house and replace the wall to wall carpets in two rooms as a result. Marty's Flooring had done the original carpets, and also did the wood floors downstairs, almost ten years ago, to our full satisfaction. It all looks still great, but the glass in the carpets where the burglars came in made replacement necessary. They were prompt to come and take measurements and give us a quote, which our insurance company promptly approved. Marty's then came to install the new carpets, and again did a perfect job. All very efficiently, on budget, great quality. read more

So the wife and I are expecting our first child, and it was FINALLY time to spend some money on the home we've been living in for almost 10 years! I was actually referred to Marty's by a friend who used them a few years ago, and after getting quotes from 4 other vendors, Marty's was the shop we decided to go with. Dustin came out to the house and measured for carpet and granite, which I KNEW we would never be able to afford. About 2 weeks later we had Dustin's crew scheduled to come out for installation. The carpet installers took about 4 hours to install 1200 sqft of carpet both upstairs and downstairs. The granite crew took 2 days to install granite in our kitchen and all 3 bathrooms! Both crews were great, knocking out the work super quick and with no mistakes. The best part, here's where I sound like an infomercial, all of it was done for less money than Home Depot wanted to charge me for Granite in my kitchen and bathrooms! Definitely a good local business with great pricing and a great install crew. Hopefully in the next year I'll have them back out to finish the tile that still sticks out like a sore thumb! Oh I also want to mention Dustin actually referred me a couple of other great companies for work including the guys who replaced our shower doors and our kitchen cabinet refacing. read more

A big shout out and thank you to Greg and his installation team. They took our dated mocha maple great room and executed our vision. We could not be happier. They did everything from the demolition of the old hardwood floors, leveled and installed the new flooring, fabricated the countertops, and installed the marble backsplash. Other than a few hiccups regarding the demolition of the old hardwood floors and the delivery of certain products, everything went as smoothly. The team was outstanding and would (and may) do it again-with the same crew. Going with higher end materials, we certainly had doubts but they were quickly squashed whenever I had questions or concerns. Greg was always available to answer all of them. And when I needed him to stop by to do a walk-through with me, he always made time. We would totally do it again! Great job guys! read more

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After a lot of research we chose Marty's they did a fantastic job on our floors. They are reliable and do a great job of finishing the edges so the flooring looks finished. They give great advice and suggestions and really know their business! We worked with Greg he is fantastic and is so nice! You won't be sorry making them your choice for flooring in your home! read more

Greg Smith and everyone with Marty's were professional and helpful! They helped us choose the right carpeting for our stairs/upstairs area in our new home to compliment our freshly painted walls, and the cost for products and services was much more reasonable than that of Lowe's down the street. A year later our carpets are still in fantastic shape and are well cushioned! read more

After receiving estimates from a few other companies we decided on using Martys and I am so glad we did. Dustin was friendly and a pleasure to work with. Our project turned out beautiful. Thank you Martys Flooring! read more

Very helpful even though they knew there wouldn't be a sale. I am shopping for carpeting for my parents house, that my sister and I recently inherited, back east and working with a Shaw carpet distributor there. I went in with a list of carpet models I had gotten from the Shaw websites. I explained my situation and they were still very helpful, including calling the commercial distributor and ordering a sample book of the carpet the other guys were recommending. Don't know how they are as far as prices, etc. but I was impressed with their customer service. read more

Simply put, this company is outstanding. Dustin was very helpful and the installation crew was OUTSTANDING. They went above and beyond. For example, one of the crew members came (local family business) and found me to ask if one of the wood flooring piece color was ok. I walked over to the area and he pointed to a light colored piece surrounded by darker pieces. HE didn't like how it stood out and asked me if he should remove it. The board was surrounded by many others (perhaps 3 feet in). I agreed and he removed all the previous work to get that board just right. Again, he found me. Very professional. We had Urban Floor Mountain Country Hickory Tumbleweed Engineered floors put in throughout the entire house and couldn't be happier!! Thank you Marty's Flooring! read more

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Initially thought this was a good operation. But a year after their work was complete, we are having all kinds of problems with our floor and we cannot get so much as a returned phone call! Be very, very careful here. I think this is a situation where the father started a business and built a great reputation but the sons can't carry it on :(. Extremely disappointed. read more

These guys are great! They are busy and you do have to have a little patience when it comes to follow-up, but that is the price you pay for getting a much better overall value and the right products! Dustin is a great guy and I fully trust him with any project (I also had him do the floors for our HOA clubhouse years ago and they still look great too!). This time they did carpet on our stairs and in our bedrooms. Looks perfect! read more

Here is something wonderful you can do to lift your spirits in the midst of these inordinately stressful and challenging of times - give your home a facelift! I can't think of a better way I could have accomplished this than by hiring Greg Smith, owner of Marty's FlooringAmerica, to install new flooring in my kitchen, three baths, and laundry room. Without question it was evident that Greg exhibited enviable expertise and professionalism in his approach to flooring; his responsiveness, good judgment, and communication skills are unparalleled. From beginning to end it was a genuine pleasure doing business with Greg - his demeanor and work ethic are exceptional and to be commended. The showroom of Marty's Flooring was welcoming and warmly inviting. With Nancy's assistance I made my selections with comfort and ease. After considering all available options, I decided upon luxury vinyl wood plank flooring. Comparing the samples in my home heightened my enthusiasm as I made my final decision. An installation date was scheduled and the materials were ordered. The installers Bryan, Edgar, and Nicholas were dependable, courteous, and remarkably hard working, consistently displaying good teamwork and leaving my home in immaculate condition. My new flooring is beyond gorgeous; in short - my vision became a reality. If you are going to procrastinate, do it later - now is the time to entrust Greg Smith and his team to transition your home beautifully. I can assure you - for a decidedly superior new flooring experience Marty's FlooringAmerica is unmatched - you won't be disappointed. read more

Dustin came out to our business to give us a quote for wood flooring. He was super knowledgeable and guided us towards the perfect product at a great price. Dustin and Greg were both involved and did a great job! I would absolutely recommend them! read more

We went into Marty's needing a quote for new carpet. I knew the exact square footage and even offered for them to come and measure again. I was told that they could use the square footage I had from when carpet was previously installed in my house. At the time I was there, there were three people working. They managed to give me about 7 1/2 minutes of their time before they were too busy to help me. They told me that they would email me the quote that evening. I never received the quote and I followed up with them two days later and I was told that they were getting to it and it would be emailed that night. Over a week later I am still waiting for the quote. Needless to say, I received two other quotes from other stores and I went with another company. My job wasn't just a few hundred or thousand dollar job, it was several thousand. Not quite sure how Marty's is still open when they treat customers this way. It's a shame because small family run businesses need the support of the community and Marty's lost mine! read more

Very happy with the service I received from Marty's Flooring. I had a lot of questions and was concerned about the inconveniences. Dustin and Nancy were both very informative, took the time to explain what products are available and were available throughout the entire process.Vinyl flooring met all my needs. It looks like wood but doesn't need pampering, is very pet friendly and is easy to maintain. The selection of product colors and quality at Marty's are huge and actually the hardest part of the entire process was choosing the color flooring. The estimate installation was 5 days but was completed in 3 days. Furniture was covered with plastic. All trash was hauled away. Baseboards were removed then re-installed and painted beautifully. The planks were cut perfectly to fit under and around my existing cabinets. They even managed to do the the installation without letting my cat out of the master bedroom. Upon completion Dustin called me to be sure I was happy with the end result. I think what made this experience so positive was the personalization. I knew that if I had any concerns, my answers were just a phone call away. Five stars are well deserved. read more

If I could be happier with this place, I'm not sure how. Dustin is such a great man and put everything together very quickly. All of his team came in, tore everything apart, and put it back together again in just a few days. I was "floored" so to speak. Family business and locals to boot. You can't go wrong with his place. read more

I am so happy with our carpet that was installed, Marty's was the only flooring company to call me back and come out for an estimate in a timely manner. Greg's knowledge and education on flooring is excellent and really helped me make the best decision and the pricing was fair. Nancy was also very easy to talk to and answered all my questions, I will be recommending them to everyone I know. Thanks for a great experience. read more

We received great service from the moment we walked into the showroom until the crew left our home! We loved the variety of flooring options. Marty's carries tile, carpet and hardwood so we could get all of our flooring from one place. Dustin, our salesperson, was very thorough and accessible. He allowed us to add the completion date to our contract to ensure the floors would be done before our moving trucks came, and then when install day arrived they brought a crew and a half and finished in half the time! Dustin sent us pictures of the progress and encouraged us to stop by anytime to check in. When we did come by the foreman was very accommodating in taking us around. We already have close friends using them based on our experience and should we need flooring assistance in the future we will certainly use them again. read more

Great job installing the carpet at my clients home. They were super honest and timely. I would use them again and recommend them to others.

I used Marty's Flooring, Greg when we did a full house remodel. Greg was SO patient with me and helpful! Remodels can be pretty hectic, and things change and schedules get messed up. Marty's Flooring (and Greg) were the only vendor that kept me happy and calm throughout the process, gave me no problems, and came through 100% with everything in the end. I spent a lot, but their guys do a great job, my wood floors look FANTASTIC STILL (it's been 5 years) and it was worth it. read more

After using Marty's over 7 years ago to install flooring in our townhouse, it was a no-brainer to use them again when we purchased our house last year. When you're replacing absolutely every bit of flooring in your house with 2,600 sq. feet of wood there are bound to be issues, but Greg and his team made it completely painless. I expected quality from them and they didn't disappoint, but what was very surprising and welcome was Greg's responsiveness to answer my questions and issues - not every contractor wants you to bug them on their cell phone. His guidance towards choosing the right wood for our house has paid off over the last year as it's held up impeccably against unforgiving toddlers. A job well done. read more

Marty's Flooring really stepped up and took care of my issue. I am now happy to give them the 5 star rating they deserve. Greg and Nancy were very helpful getting everything resolved. Thank you for continuing the company legacy of customer service. read more

I am very happy with my new hardwood floors. I would highly recommend Marty's Flooring to anyone. Great staff. Greg and Nancy are extremely knowledgeable and helpful. The installation crew where on time, professional, and hard-working. They took time to insure that my house was clean when they were finished. Thank you Greg for your patience. It took me forever to pick my flooring but it was well worth the wait! read more

Everyone there, especially Nancy, Dustin & Ricardo are extremely helpful and will work with you to find a solution to your needs. They've done the down stairs floor last year, the tile floor in the bathroom this week and will be back at the end of the month for the upstairs carpet. Couldn't be happier. read more

Dustin is great! Always friendly and gets back to me quickly. We had our first floor done with laminate a few years back and now we are doing our second floor and everything looks beautiful! read more

Sadly it looks like Marty's has gone down-hill since Marty left. Had a wonderful experience in the past with them so thought I'd be a return customer. Now under new management since Marty retired, manager Greg came out and gave me an agreeable estimate. Proceeded to pick-out the material and then... nothing. I chased him down for a week and a half without any response. The two times I did speak to him he gave some "yeah, yeah checking" and never returned my call. Not a pleasant experience and a total waste of time. read more

A million thank yous to Nancy. She is top notch and KNOWS her rugs. I have been looking ALL OF THE COUNTRY for a specific rug that has been discontinued. Nancy not only knew what I was looking for but went out of her way to find it for me. She followed up and is incredible. I HIGHLY recommend Nancy and Marty's Flooring America. read more

So this is my second time using Marty's Flooring. The first time I was referred by a friend who raved about their work. I had hard wood floors put in my family room. Everyone I dealt with at Marty's was beyond professional and came across as taking pride in what they do. Needless to say the work was completed on time and exceeded my expectations. 3 years later I am having my entire upstairs re-carpeted and more hardwood put in downstairs. Again my visit left me wanting to stay and chat with these guys ! What a great crew, Marty, his son and Dustin are amazing. They helped me find what I wanted and what would best fit my needs. This is the only place to go for flooring in Santa Clarita !!!!!!! read more

The carpet and tile installation performed by Marty's Flooring America was superb from the beginning when Greg Smith came to my house to measure the area for the carpet and bathroom tiles, to the selection in the store with Greg and to the two crews who installed the tiles and carpet. Greg was very helpful and knowledgeable and he helped me make the best choices with very fair and reasonable prices. Arturo and his crew of four not only did an outstanding job when they installed the tiles in the two bathrooms but they completed the job in a timely and efficient manner. Roy and Jesus who installed the carpet the next day were as good as anyone could be. They were incredibly organized, efficient and hard-working. These two crews were from the old school, that is, they came to work, they worked hard and worked from beginning to the end. And Nancy was very helpful. I enthusiastically recommend Marty's Flooring for anyone who wants a "new" house with the installation of new carpeting and tiles. Marty's Flooring has completely transformed my house. Thank you Greg and the two crews for a job well done. read more

We recently moved into a new home in Valencia and needed to have new carpeting and flooring installed. We obtained 3 quotes from competitors and decided to go with Marty's because they'd been in Santa Clarita for many years & we prefer to spend our money in our own neighborhood. Greg provided us with a competitive quote and we felt comfortable with him immediately. Our job was a huge one with lots of demo involved. The demolition took way longer than the time initially quoted but there were several reasons: We started our project in the midst of the holiday season in December. Also, the flooring and tile we picked had to be imported from Italy and there were delays there. Also, we were living in the home while the job was being done so they had to work around us, which they pretty much did although it was very frustrating. Lastly, we were unhappy with the final appearance of our very expensive carpeting that we picked for our upstairs. Greg was fantastic and communicated with the carpeting company in an effort to have the carpeting changed. Although they gave him a difficult time, he ended up removing and replacing the carpeting in the upstairs of our home. He has a couple of very talented tile and flooring guys and they installed some beautiful glass tile in our bathroom, as well as porcelain wood flooring throughout our downstairs. To say the least, we were extremely happy with the finished result of the entire job. I highly recommend Marty's flooring to anyone planning to do a remodel in their home or business. Thanks, Greg!! read more

As usually, Marty's Flooring hit it out of the park, home run!!!! Did our master bedroom fireplace, awesome. So far they have re-floored my entire home with excellent quality and craftsmanship. They also re finished my BBQ. Their granite guy, Aaron is an artist! The BBQ is fantastic, and makes the whole backyard an entertainer's delight. Since the BBQ turned out so well, we had them replace the kitchen counters with beautiful results. Greg is so helpful and easy to work with. We had a great experience with Marty's Flooring. read more

We have worked with Dustin at Marty's for four projects now and I have to say they do a fantastic job.

Greg, from Marty's Flooring, worked with us to replace all of the flooring in our house which occurred before we moved. Marty's installed tile, carpet and base board (the fancy 6" type) last summer. The scheduling was crazy with painters, movers, etc. but coordinated every step of the way. Greg assisted us with our selections and even though we took a lot of time to get the right stuff for our new house we were never rushed. His help in the selection process was invaluable. We had tile installed downstairs and his crew foreman and Greg added beautiful finishing touches and accents. We priced the products in several places and found dollar for dollar Marty's was the best price. The products are first rate. The knowledge of the products they sell is excellent. We also installed carpeting upstairs. At every step of the way Greg, Dustin and Rhiannon made sure we satisfied with the product we bought and its installation. Everything looks great and we couldn't be more pleased. Highly recommend. Michael B. read more