I love politics I will stop in there just to look around and see what is new! They always have such…read morean array of cool things, local artwork, toys and such. Not to mention the staff is very friendly and informative, not only about their own establishment but, what is happening in the community.

From the owner: Specializing in: - Medical Equipment & Suppliesread more

The Walgreens Pharmacy in Flowood, MS has been a complete disappointment. The cashiers Ms. Lisa and…read moreMs. Hailey made my experience a failure due to their lack of professionalism, lack of socialization skills( don't smile, don't greet), and inability to listen. My first negative experience happened when my husband went to pick up one prescription, but they charged him for two of the same medication. That made absolutely no sense. Because I was in the hospital at the time, I returned the extra prescription once I was discharged. When I came in, Hailey gave me an attitude and refused to acknowledge that they were at fault. I had to advocate for myself just to receive my husband's refund. The second incident was even worse. I needed an important medication immediately after being discharged. Walgreens was the only pharmacy that had it. Another pharmacy (that did not have the medication in stock) advised me to try GoodRx since my insurance didn't cover it. I presented my coupon, but Ms. Hailey and Ms. Lisa refused to honor it and declined service altogether. When I returned--10 days postpartum--Ms. Lisa yelled from the drive-through, saying, "I told her what the price was going to be. I don't know why she keeps presenting the same thing. We couldn't honor her price when she called." Completely unprofessional and unnecessary. I came back to the pharmacy. The only positive part of this experience was Ms. Kayden. She remained calm, kind, professional, and helpful--exactly how someone who is ill and postpartum should be treated at a pharmacy. She did what Ms. Hailey and Ms. Lisa should have done from the start. Ms.Kayden reviewed everything and adjusted my price per policy. Ms. Kayden deserves recognition. The behavior from Ms. Hailey and Ms. Lisa needs to be addressed immediately. I have reported the unwarranted behavior to corporate. Ms.Hailey and Ms.Lisa- If you no longer love your job, that's okay. But showing up rude and nasty to people who need assistance isn't professionalism, it's a sign it's time for a new chapter/ a mental issue that is bigger than customer service. You picked your job, the customers did not. Go get an education, get help, (EAPS), and do better for yourselves.

I did an on-line prescription refill. On the date that a selected to pick up the prescription, I…read morechecked on-line and found out that it was picked up. And I didn't pick up the prescription. So on that date I went to the pharmacy and was told that I did pick it up and the manager said that two of his employees verified that I did indeed pick it up and one employee stated that he even helped me find some Ex-lax. Which was not true. The manager (with a smirk) even said "did you just forget that you picked it up.? Which I interpreted it as "that I was so old that I forgot that I had been there. (I am 67 years old and I am not delusional) This didn't sit well with me. So the manager told me he would reach out to my insurance company to see if he could give me the prescription at the same cost. A clerk finally come to counter and said that they could not offer my prescription at the regular cost because the insurance company would not cover a "lost" prescription. The prescription was not lost. So the next day I called my insurance company and filed a report. I went back to the store thinking that I could see who exactly picked up the prescription because they had cameras and was told that I could not. The manager was still saying that I picked the prescription up. So I called the police while i was at the store to file a report. I talked with the officer and he eventually went in and talked to the manager and looked at the cameras. How mysteriously did a customer bring the prescription back and it was just a honest mistake. I think the manager already knew that it was given to somebody else but would not admit it and to even have employees to say that i did pick up the prescription. I eventually went back in the store to get my prescription because the officer said that the manager would give it to me at the same cost. Not even an "I'm sorry we made a mistake or I apologize for your inconvenience" Nothing. Very poor customer service.

Best all around drugstore in Brandon. You have quick and friendly service. I love this place!read more

Great business with personal service. Ryan, Dawn, and the team work tirelessly and always have a…read moresmile on their face.

Needed help from the pharmacy finding an over the counter medicine that my Dr recommended. Gray…read morehaired woman pharmacist or technician came to the window and slapped her hand on the counter. (Really?) I asked for assistance finding the medicine. She said she had never heard of it. Looked it up on her phone and said, "Amazon". She must had scrolled down and saw that Walgreens also carried it. Not pleasant as she repeatedly said she never heard of it but, sure enough she located it. I wasn't going to get pulled into an argument. I'm the nice customer you advertise to get in your store. But I'm also the nice customer who doesn't come back to your Walgreens when mistreated.

I waited 5 days for some prescriptions which I very much needed to be filled with only an…read moreexplanation of "we're snowed under." As soon as my current prescriptions run out, I will be transferring to another pharmacy. Ridiculous.

The pharmacists and their assistants here are just the nicest. I just can't say enough good things…read moreabout how friendly and helpful they all are. Very quick filling prescriptions. I mean so quick it'll make your head spin! I'm used to the Walgreens in Florida where you rarely, if ever, can get a prescription filled in under 45 minutes (if not longer). Open 24 hours for your convenience. I seriously want to transport the entire staff here back home to Florida! Boy, am I going to miss this drugstore :(

The pharmacy shorted me FIVE painkillers after having a surgery…read more They refused to provide the missing medication or issue a refund for the ones we did not receive. They said there was "nothing they can do." We asked for them to look at cameras-- they said they couldn't see anything clearly. We asked them to count their inventory-- which they said they'd do, but after hours of waiting, they said there was just too many for them to count... In addition, the manager was rude to my husband. Not sure if she was the store manager or pharmacy manager, but either way, we went about the situation kindly and patiently & received no resolution. So, if you're planning on filling a painkiller prescription with them, just know there's a chance one of the employees might take some of your medication. (Not related: If you are military or use the military's insurance, TriCare, avoid Walgreens at all costs as they don't honor it.)

Moved my prescription needs here and have been greatly pleased. Friendly, competent staff, prompt…read moreservice.

Terrible customer service. They flat out lied saying my doctor never sent in my prescription…read moremultiple times. Then when my doctor has to call them directly to find out why they were saying they didn't get it they said they could fill it the next day. they didn't order my med then tried to pretend that it was my doctors error. Save yourself some time and do not go here. They do not care about their clients and have no morals about lying to them. When I calmly point out that they lied to me and to my doctor. They admitted they lied and said it doesn't matter. They lied saying they didn't get the prescription from the doctor because they didn't want to explain that my insurance wanted to wait until closer me running out of my med. They also lied 3 times saying they would order my med and didn't. Which I found out later is because they don't make a lot of money from my med and it's expensive so a lot of pharmacies don't like ordering it in case the person doesn't fill the order and they get stuck with the expensive med. So basically money is way more important then people to them.

So, everyone knows we're in a "Icy" situation. (Pun intended). They lady technician TOLD me to come…read moreat 2 bc they're closed from 1:30-2 for lunch. I did and they never reopened. I called the lady while I was outside. She said she needed to talk to the pharmacist and put me on hold. She HUNG UP!!!! I could've stayed at home!!! Now I'm out here I. This nasty weather WITH NO MEDICATION. Why I didn't go early this am you ask.....I'm a teacher. We still have to teach virtually!!!! Ughhh I'm so disgusted. I'd rather her not even answer than to tell me to come then leave me out in this weather for NOTHING!!!!

Very friendly employees. Usually some sketchy people outside due to its location close to downtown,…read morebut there's a security guard that is sometimes there. Has everything any other Walgreens does, including passport photos. I buy my facial cleanser here and it has a sticker on it saying "This product is to be sold at Walgreens. If you find this product for sale elsewhere, please call ###." I guess they have put that on their merchandise in case it is stolen... I am not sure. Pharmacy often has a long line but staff are helpful. I am glad there is a Walgreens here- very convenient store to have near by! There is also a RedBox out front- yay!

I love the staff her, especially the cashier, I think her name is Shy-something lol I came in on…read moreSunday 11.24.19 wanting to buy one of each, of all of the Hello Kitty merchandise. They only had two large kitties left, one which couldn't stand, and the other with a stain on it. She took the time to put tide on it, cleaned it, wiped it for me. She was so sweet!! That made my night, I spent over $100 and more just on her caring for something I collect.

TERRIBLE PHARMACY. Go across the street to Kroger…read more Dropped a RX off at 12:56 and was told it would be 30-45 minutes. The pharmacist took my number and said they would text me when it was ready. By 3:30 I had not received a call nor text. So I called to check to see if it was ready. No answer. I sat on hold for over 5 minutes. I decide to drive to the store because I had to have this RX. I get there at 4:14 and I am told that it hasn't even been filled yet. This pharmacy is complete garbage. Please never use them if you need something filled IMMEDIATELY. Immediately to them is a multiple hours with no feedback or contact or even an "I'm sorry".