Awful customer service! "Kee" (if that's even her real name) was very impatient as she STOOD behind…read moreme (on her phone) while I was left with NO other option but the self checkout. She repeatedly called out how much time I had before closing as I picked out my few items and even as I was struggling to check out. I have no experience loading their coupons or using their system, so when she told me I had "3 minutes" to finish checking out, I explained I was having trouble with my coupon and asked for help. She did put her phone down and help, but she was childish (eye rolling), condescending and rude. BTW, I was back in my car before "closing" time.

Just had a simple question, "Do u have Shingles shots" so I approached the Pharmacy counter and the…read moreonly one in line. Three employees behind the counter. I stood there, no one said "We'll be right with you". Nothing. Not even a look to acknowledge my presence. After a long 5 minutes, I decided to leave.

I love politics I will stop in there just to look around and see what is new! They always have such…read morean array of cool things, local artwork, toys and such. Not to mention the staff is very friendly and informative, not only about their own establishment but, what is happening in the community.

From the owner: Specializing in: - Medical Equipment & Suppliesread more

The Walgreens Pharmacy in Flowood, MS has been a complete disappointment. The cashiers Ms. Lisa and…read moreMs. Hailey made my experience a failure due to their lack of professionalism, lack of socialization skills( don't smile, don't greet), and inability to listen. My first negative experience happened when my husband went to pick up one prescription, but they charged him for two of the same medication. That made absolutely no sense. Because I was in the hospital at the time, I returned the extra prescription once I was discharged. When I came in, Hailey gave me an attitude and refused to acknowledge that they were at fault. I had to advocate for myself just to receive my husband's refund. The second incident was even worse. I needed an important medication immediately after being discharged. Walgreens was the only pharmacy that had it. Another pharmacy (that did not have the medication in stock) advised me to try GoodRx since my insurance didn't cover it. I presented my coupon, but Ms. Hailey and Ms. Lisa refused to honor it and declined service altogether. When I returned--10 days postpartum--Ms. Lisa yelled from the drive-through, saying, "I told her what the price was going to be. I don't know why she keeps presenting the same thing. We couldn't honor her price when she called." Completely unprofessional and unnecessary. I came back to the pharmacy. The only positive part of this experience was Ms. Kayden. She remained calm, kind, professional, and helpful--exactly how someone who is ill and postpartum should be treated at a pharmacy. She did what Ms. Hailey and Ms. Lisa should have done from the start. Ms.Kayden reviewed everything and adjusted my price per policy. Ms. Kayden deserves recognition. The behavior from Ms. Hailey and Ms. Lisa needs to be addressed immediately. I have reported the unwarranted behavior to corporate. Ms.Hailey and Ms.Lisa- If you no longer love your job, that's okay. But showing up rude and nasty to people who need assistance isn't professionalism, it's a sign it's time for a new chapter/ a mental issue that is bigger than customer service. You picked your job, the customers did not. Go get an education, get help, (EAPS), and do better for yourselves.

So rude! The pharmacy staff need to work on their people skills. I left thinking which pharmacy…read morecould I switch too. I've been using this one for 15 years. Just so ridiculous. If you hate your job that much find a new one.

Best all around drugstore in Brandon. You have quick and friendly service. I love this place!read more

Great business with personal service. Ryan, Dawn, and the team work tirelessly and always have a…read moresmile on their face.

Needed help from the pharmacy finding an over the counter medicine that my Dr recommended. Gray…read morehaired woman pharmacist or technician came to the window and slapped her hand on the counter. (Really?) I asked for assistance finding the medicine. She said she had never heard of it. Looked it up on her phone and said, "Amazon". She must had scrolled down and saw that Walgreens also carried it. Not pleasant as she repeatedly said she never heard of it but, sure enough she located it. I wasn't going to get pulled into an argument. I'm the nice customer you advertise to get in your store. But I'm also the nice customer who doesn't come back to your Walgreens when mistreated.

I waited 5 days for some prescriptions which I very much needed to be filled with only an…read moreexplanation of "we're snowed under." As soon as my current prescriptions run out, I will be transferring to another pharmacy. Ridiculous.

The pharmacists and their assistants here are just the nicest. I just can't say enough good things…read moreabout how friendly and helpful they all are. Very quick filling prescriptions. I mean so quick it'll make your head spin! I'm used to the Walgreens in Florida where you rarely, if ever, can get a prescription filled in under 45 minutes (if not longer). Open 24 hours for your convenience. I seriously want to transport the entire staff here back home to Florida! Boy, am I going to miss this drugstore :(

The pharmacy shorted me FIVE painkillers after having a surgery…read more They refused to provide the missing medication or issue a refund for the ones we did not receive. They said there was "nothing they can do." We asked for them to look at cameras-- they said they couldn't see anything clearly. We asked them to count their inventory-- which they said they'd do, but after hours of waiting, they said there was just too many for them to count... In addition, the manager was rude to my husband. Not sure if she was the store manager or pharmacy manager, but either way, we went about the situation kindly and patiently & received no resolution. So, if you're planning on filling a painkiller prescription with them, just know there's a chance one of the employees might take some of your medication. (Not related: If you are military or use the military's insurance, TriCare, avoid Walgreens at all costs as they don't honor it.)

Dr. Clark gives the same exempler service to family members, friends and strangers…read more That why I chose to do business with him and refer his pharmacy to my circle. Visit North Town Pharmacy for all your prescription needs.

Moved my prescription needs here and have been greatly pleased. Friendly, competent staff, prompt…read moreservice.

So, everyone knows we're in a "Icy" situation. (Pun intended). They lady technician TOLD me to come…read moreat 2 bc they're closed from 1:30-2 for lunch. I did and they never reopened. I called the lady while I was outside. She said she needed to talk to the pharmacist and put me on hold. She HUNG UP!!!! I could've stayed at home!!! Now I'm out here I. This nasty weather WITH NO MEDICATION. Why I didn't go early this am you ask.....I'm a teacher. We still have to teach virtually!!!! Ughhh I'm so disgusted. I'd rather her not even answer than to tell me to come then leave me out in this weather for NOTHING!!!!

Very friendly employees. Usually some sketchy people outside due to its location close to downtown,…read morebut there's a security guard that is sometimes there. Has everything any other Walgreens does, including passport photos. I buy my facial cleanser here and it has a sticker on it saying "This product is to be sold at Walgreens. If you find this product for sale elsewhere, please call ###." I guess they have put that on their merchandise in case it is stolen... I am not sure. Pharmacy often has a long line but staff are helpful. I am glad there is a Walgreens here- very convenient store to have near by! There is also a RedBox out front- yay!

The worst !!! Trying to be patient, but been in the pharmacy drive thru line for almost an hour and…read morehave only moved up one car length. New management needed at this location.

Places a pickup order here and somehow this order gotten tampered and placed to an entirely…read moredifferent location. I am really upset witb management The response was not helpful by amy means. Acted like isis not exist or my order

I and my partner have been getting prescriptions filled at this location for 3yrs. Occasionally…read morethere is an issue but OVERALL staff is courteous and responsive. I get the txt alerts when a prescription is due, also the txt alerts when script is ready. Only twice in all this time was there a problem. That said, I only fill prescriptions here. I do not SHOP at Walgreens. (prices are too high). PHARMACY TEAM. You guys are EXCELLENT.

I've been in there multiple times and the people working have had bad attitudes each time. This…read moremorning specifically I received two texts informing me my pictures were ready. When I got there, they weren't and the workers were rude and acted like it was my fault. I don't recommend this store at all.