I haven't even booked Cruz Control yet but want to compliment Ricardo's excellent costumer service…read more& affordable pricing. This is the kind of business we should want to support!

We just took a quick 2 day trip to NYC. Riccardo was nothing but attentive to our needs and booking…read morewith him was so easy!! We were in a gorgeous black suv and Ehsan was our driver. He was there 20 mins if not earlier when we needed our rides. We got picked up at our home and dropped off right in the city. Eshan was back the day promptly at our hotel and took us to little Italy for dinner, waited for us to be done, then back home to the Scranton area. Wish I could give more than 5 stars bc the pricing was SO reasonable for our ask. We will be booking with him again soon! :)

I called the taxi and they told me me it would be only 20 minutes and it was much longer. When I…read morecalled back, I got yelled at by the dispatcher. I was told to be quite and hold on. I decided to go with Uber instead and called back to cancel out of respect and I was yelled at again and was reprimanded for waiting so long to call and cancel. I told them that the store closed at 11:00pm and it was 10:33. I called before 10:00pm. Then I asked for an estimated cost and they said they don't know, they run on meter. Yeah right! They could have given me an estimate. I took Uber and the app showed me the total cost. And, my ride was comfortable and I was treated with the upmost respect. They are so rude and disrespectful. That's why rideshare companies are taking over taxi companies. Reliable Taxi's service is HORRIBLE. I am a customer paying you my hard earned money, I deserve respect!!! Don't call this company at all. You may or may not get a taxi to pick you up.

From the owner: We specialize in professional courteous service. With a premise that customer satisfaction is…read moreimportant. In addition to that, we provide quality transportation service to the community.

Didn't even get to use this cab company and thank god I didn't. The customer service is completely…read morehorrible! The man I spoke to was so incredibly rude and when I asked for a wait time he gave me an attitude and shouted YOURE THE NEXT ONE and hung up. That phone call completely ruined this for me and I immediately called back and canceled. Whoever I spoke to should be fired!!!!

Right on time (actually a few minutes early). Very polite and a nice safe ride. Will definitely…read moreuse them again.

From the moment I called to reserve a limo for my son's Senior Prom, the service I received was…read morenothing less than spectacular. The communication on time and address for pick up was great. They reached out the day before to confirm the details and give me the name of our driver. Mike, our drive was not only on time, he was a few minutes early. He gave me and my wife a full brief of the limo, showed us around, and verified when and where our son was supposed to be dropped off. When he got over to my son's date's house, he took her little brother and sister for a short ride while she finished getting ready. Once the kids left, he took them to a local park and took pictures for us. Mike got them to the school right on time and even offered to take my wife and I around for 30 minutes since we still had time left. I can't say enough how much we appreciate the service and the driver we got. Elite Rides will be our first choice whenever we need a limo service.

Absolutely incredible service and employees. We used two buses all day for my wedding and the…read moredrivers were so accommodating and pleasant. They were with us for 10 hours and never made it feel like they were working. Cannot recommend their services enough.

has a pick up at Newark airport. perfect timing. very friendly. reasonable costs…read more I highly recommend them! George was great!

I DO NOT RECOMMEND THIS COMPANY! Un-flipping believable! I got a confirmation number 2 days ago…read morefor a 4am pick up this morning (I would post a photo of the text confirmation but it has my personal information on it). No one showed up. I called at 410am to be told I didn't confirm yesterday and they had no one to take me to the airport. No one called or texted me yesterday for a confirmation. I would give it 0 stars if that was possible.

I want to say that your taxi service went above and beyond what I expected. My driver Al was very…read moreprofessional and courteous. He drove me to my destination, and returned 5 days later to bring me home. A very pleasant experience, and I will only use your service in the future, if needed. Gloria B. Easton,Pa. 11-26-2023

My gf and I needed a ride to and from Newark Airport for a Florida vacation trip. Couldn't have…read morebeen happier to find these guys. The SUV was immaculate and well maintained and Alex the driver was prompt, courteous and professional. He tracked our ETA on the pickup from Newark and was there when the plane landed and made sure that he was easy to find. Great service and would recommend to anyone who needed a smooth, stress free ride to the airport.

Great communication from reservation to the completion. Drive one day to Philadelphia overnight…read morestay to next day pickup return to home. Same driver Stan who was prompt and a great driver. Would definitely use again!!

Excellent service! On time, courteous, clean, comfortable vehicle. Takes the headache out of your…read moretrip to the airport. Highly recommended!