Woodhouse spa is everything you would expect an upscale spa to be. The staff is amazingly friendly…read moreand attentive. It's become a part of my birthday celebration because I've been on my birthday the past 3 years. You already have a locker with your name on it when you visit. They made me feel extra special with little happy birthday wishes in different places. I don't use the same person for my massages but everyone that I've had has been wonderful. My favorite part of this spa is The Quiet Room. You go in before and after your massage and it is so relaxing. A great place to decompress and just chill. Don't forget your mimosa before you go in This is definitely a place you should visit in N. Hills. I'm looking forward to my next visit.

4.5 stars!! I just had the most incredible facial experience at Woodhouse Spa North Hills--and I…read morecannot say enough good things! From the moment I arrived, the team made me feel so special and celebrated for my birthday. Thoughtful birthday notes were waiting for me on my locker and with my selected beverage in the quiet room. It was such a lovely and personal touch. The true highlight, though, was my Lift & Firm Facial with Ann. Hands down the best facial I've had in many years! Ann was phenomenal--she had the perfect balance of professionalism, warmth, and attentiveness. She explained each step of the process without interrupting the calming atmosphere and used just the right amount of pressure during the face and shoulder massage portion (which was divine!). She took care to ask about any sensitivities and truly customized the experience to my needs. By the end of my service, I felt completely relaxed, rejuvenated, and honestly, I didn't want to leave the room--I could've taken a nap right there! My skin feels amazing and my stress just melted away. The entire experience, from the serene ambiance to the personalized service, was the perfect treat. I will absolutely be coming back, and Ann will be my go-to from now on. If you're looking for a place to unwind and feel genuinely pampered, try Woodhouse.

This nail salon is absolutely amazing!! After looking at some pics/reviews, I decided to give them…read morea try. I was looking for a salon to come to after work since I get off at 5pm. Mimi was able to accommodate me, get me an appointment, and took great care of me/my nails. They came out BEAUTIFUL! She was so sweet and kind. I know a good person when I see one! She was also gentle with the drill (I got acrylic full set). The color I got is bubble bath by OPI, she did 3 coats (per my request) and I just love it. I can't stop looking at them lol. I'm a pretty basic girl when it comes to my nails (as far as color) so the shape and neatness means everything. Precision goes a LONG way and she NAILED it!!! No pun intended ;) If you're looking for a salon with quality work then give them a try I can almost guarantee you'll be a happy customer.

Recently moved to the area so I needed to find a new nail salon. I did a quick google search and…read morefound they have high ratings. I also discovered it was family owned, so of course that made me want to try it out more. I'm so glad I did! I walked in and immediately was greeted by Mimi! I only wanted a simple gel manicure over my real nails and honey, let me tell you! The work they put in and I didn't even get acrylic?! 10/10, I do recommend! The care, the attention to detail, cleanliness, customer service, etc...shall I continue? I don't get my nails done often, just for special events. But let me tell you, I will be back!

I loved my haircut and highlights by Kiley! I have never had highlights before and she transformed…read moremy hair. Kiley is very meticulous, took her time with the highlights and made sure all was perfect before cutting and doing the blowout. I love Aveda in general and all of their products so it was such a treat to go to a real Aveda salon and be pampered. The staff is extremely friendly and make you feel very welcome and taken care of. Located in Fenton, this is a great location and I would come here again in a heartbeat.

Requested a balayage appointment to get lighter blond mixed in my older balayage. I showed the…read morepictures to Jamie, who did a great placement. When toning she said it would lighten with shampooing, but it was darker then what I came in with. She had changed my appointment to a different appointment type because she said it wasn't as intensive as a true balayage, which I thought was nice because it was less expensive but I didn't ask and it wasn't a balayage or the colors I showed. I asked to come back in after trying head and shoulders, which they recommended to use to speed up the lightening, and Meredith was awesome to fit me in to see if it would lighten. It did a bit but is still darker. She also seemed surprised of the colors based on the pic I showed her too. Very nice and professional but not worth it when you'll need to redo it somewhere else.

My friend and I came in as walk-ins around 11 AM on a Friday. I wanted a gel manicure and she…read morewanted a gel pedicure. They had large boards with all the nail color options and you could easily just point and select what you wanted. The place felt very clean and modern, they also offer you a alcoholic or non-alcoholic beverage. However, with that being said the staff seemed a bit disorganized but I'm only assuming that because I was a walk-in as opposed to an appointment. They had me sit and wait at a nail station for about 5-10 minutes until one of the nail techs arrived. Then they had me move to a different station where another nail tech did my nails. I am only knocking off two stars because this nail tech broke skin and cut me on three different occasions when cutting my cuticles. I understand one or twice but three times, ouch. I could tell he was getting frustrated each time it happened and it was getting in his head. Other than that we were in and out within 45 minutes and my manicure did last two weeks without chipping. However, when I'm in NC I don't think I would return just form my initial experience.

I can in with a friend to get a manicure an hour before closing, they proceed to separate me and my…read morefriend after seating us together originally. I had to ask several times for them to fix mistakes and it was chalked up to my finger being shaped a certain way. The man told me i had no choice but to round my nails when they were long enough to be squared. Not even a week later, my GEL polish is chipping and fully peeling off!!

The lady that did my eyebrows was very nice. I was in and out very quick and she did a great job…read more Place was decorated very nice.

I had a great experience! Kapati, I believe that was her name, did such an amazing job with my…read moreeyebrows! She took her time and they turned out great! The salon was very clean and quiet creating a peaceful environment!

Make sure you're aware that when you start a membership with Hand & Stone that if you try to…read morecancel, you will have to pay an extra month even if you were just drafted and haven't used your balance yet as a 30 day notice fee. This extra month does get credited to your account, but in my situation I find this very unreasonable. I tried to cancel my appointment on the 30th. There's no way to cancel online. I called on the 30th 3 times and couldn't get an answer on the phone. I also tried calling another location that I've been using 4 times with no answer. On the 31st I called again and was able to reach someone the first try. It takes 1-3 business days to process any request that changes your membership whether you freeze or cancel. They suggested I just freeze my account and that they would try their best to get it in before I'm charged on the 3rd. I checked my email continuously the next few days to no avail. Of course, I ended up being charged on the 3rd. Disappointing as I am cancelling due to financial constraints, but I was warned it could happen so whatever. Well today on the 7th I called again to just go ahead and cancel because after consideration I really just don't want the membership anymore due to this. On the phone today I was told that "I called on the 31st, they sent out the email to freeze on the 2nd, and I was billed on the 3rd." However, I received the email to freeze on the 3rd after I was already billed. They then tell me that yes, I will have to pay for an additional month where I will be billed on the 7th of May. So basically, I'd spent a couple hours on the 30th, and most of the day the 31st, 1st, and 2nd stressing over this to only be charged for a service on the 3rd I tried to cancel, then at least freeze believing it would be easier...and now next month I'm going to have to pay an additional $79.99 for a service I don't even want. Overall the services I've received the past few months at the secondary location I'd been using primarily due to it being closer to me were nice, and I loved the staff there. The staff at this location were friendly as far as I've experienced but I've only been there twice and talked to them now twice on the phone. I do feel like it's a little overpriced for what you get, but it is still something nice to do for yourself. My low rating is purely due to the lack of leeway in their membership despite me trying to cancel since the 30th, and no one informing me of their cancellation policy until today. This should be something informed to you when you sign up.

HORRIBLE Terrible experience! The receptionist who checked me in was incredibly rude. I inquired…read moreabout the Serenity package my husband paid for as a surprise, and she insisted it only included a facial, despite the online information and package menu clearly stating a 50-minute massage followed by a 50-minute facial. When I tried to explain, she cut me off and bluntly said, "No, it's just a facial." To make matters worse, she denied any possibility of using the gift card for other services and falsely led me to believe a refund might be possible and stated that only the manager could speak with the number on file (my husbands). The manager later called my husband, claiming she was told that I didn't want some of the services and that we'd be charged for one due to the esthetician's waiting time. However, it seems as if the whole story wasn't informed to the manager... that I was told I was only getting a facial ( I wasn't opposed to the facial but I was under the impression I would be getting a relaxation massage with a facial but yet told "No its just a facial".) This whole ordeal was marked by miscommunication, and it's clear no one was concerned about the dismissive behavior of the receptionist. She not only interrupted me but also avoided making eye contact, focusing on her computer instead. This place is misleading, and I strongly advise against it. I'll be informing my colleagues and friends to steer clear of this location. Awful experience!

The best of the best ! Can be expensive depending on who you go to but it's worth every penny.read more

Does this look like platinum??!!! Called the salon beyond the 14 day guarantee…read more Said I could come back for a consultation so that they could charge me even more money to correct their botch job. Stylists, LISTEN TO YOUR CLIENTS!!! Blonde does not mean platinum.

Even though I was a last minute booking,they were very accommodating and Lily gave the BEST massage…read moreI have ever had. Kind,professional, and exceptional services that can be tailored to your needs. Not just your "cookie cutter " massage. I only wish I had booked a longer appointment! Will be returning soon!

I had such a wonderful experience at this spa. The facial was truly outstanding, I could see and…read morefeel the results immediately. My skin felt incredibly clean, soft, and deeply hydrated, with a noticeable glow. The massage was just as impressive. The therapist was very attentive and made sure the pressure was exactly right throughout the session. They really focused on my problem areas and were able to relieve tension. I left feeling completely refreshed and pain-free. On top of that, the environment was beautiful, calm, quiet, and deeply relaxing. From the moment I walked in, I felt at ease. Overall, it was a fantastic experience, and I would highly recommend this spa to anyone looking to unwind and take great care of their skin and body