Jodie has been doing our taxes for the past 5 years and we have been pleased with her work. She is…read morea single/solo CPA so it may take her longer, especially if you get your paperwork to her in mid March or later. She is accurate and very thorough. We have never had any problems but we do get her our tax info by mid March or earlier. Plus her pricing to prepare returns is very fair.

If you're looking for the best accountant in San Antonio, keep looking. Jodie Schuh of Jodie Schuh…read moreand Associates is the furthest thing from it. I went to her in March 2015 to have my business and personal taxes prepared. I received the business tax paperwork on August 30, 2015. How can it take five months to prepare taxes for a small biz with less than $100K in revenue? I received the personal tax paperwork on September 24, 2015. How can it take six months to prepare a simple personal return? Between March and the time when these two returns were finally prepared, I e-mailed Ms. Schuh numerous times asking when they would be done. The responses I received--when I wasn't ignored--included: "It will have to wait until after the (fill in the month) 15 deadline." "I'll be at continuing education next week." "I'll get them done as soon as possible." "I'm on vacation this week." When she prepared our personal return, my husband and I were dismayed to discover we owed a little more than $2,000. I hadn't paid enough in quarterly estimated taxes, and my husband's withholding was too low. Had our taxes been prepared soon after I first went to Jodie Schuh and Associates, we could've increased his withholding then, and I could've started paying more per quarter. Because it took her six months to get it done, that's six months where we probably weren't paying enough, so we may have another tax bill in 2016. Ms. Schuh's procrastination, indifference, lack of professionalism, and failure to do her job will likely end up costing us more money. In addition, had our taxes been filed in March or April when my business was still open, we could've paid the bill and been done with it. Because of her failure, we got that bill when money was especially tight. Jodie Schuh's failure to prepare our taxes in a timely manner also caused a lot of stress, as if taxes weren't stressful enough, right? I closed my business in June 2015, so now there was a final return to file, which I asked Ms. Schuh to do. I figured it would be easier than finding a new accountant. I was wrong. I provided Jodie Schuh and Associates with our bookkeeping in June. That return was never prepared. Once again, Ms. Schuh continually put me off. I emailed over and over, asking when it would be done. In a couple of emails, I practically begged her to please just get it done so we could all move on. Her responses were usually rude, and she continued to make excuses for the delay. It wasn't until November--once again, five months after the initial request for tax preparation was made--that she even looked at the spreadsheet. And then there was a problem. Some of the numbers didn't add up correctly. I went over it line by line. My business partner did the same. We couldn't find the errors. I asked Ms. Schuh to please help. I got no response. I emailed again to ask what we could do. She emailed back, and pointed out a couple of payments that seemed to add up to the missing amount. The payments she had pointed out did add up to the missing amount--because I had mistakenly entered them in the spreadsheet twice. If Ms. Schuh were paying attention, if she were any kind of good accountant, and if she was able to see those two payments were causing a problem, why couldn't she see they'd been entered twice? No, I didn't see it at first, either. But I made the mistake in the first place. And I'm not an accountant. I decided to test her. I corrected the errors, but I also changed an amount on the spreadsheet. If she hadn't been able to identify the other errors, would she see this one? Miraculously, she did. But once again, rather than trying to help, she told me to find what was wrong. At this point, I'd had it. I'd been dealing with Jodie Schuh for eight months for three simple tax returns that should've been done, literally, months ago. She'd been rude, unhelpful, and was doing nothing but causing stress. I emailed Ms. Schuh and told her we may not be as big as some of her other clients, but that doesn't justify treating us this way, and if we were too small for Jodie Schuh and Associates, she shouldn't have taken us on to begin with. I told her she'd cost us money with her delays, that she'd caused us stress, and that I'd asked her to help, and she didn't seem willing. Ms. Schuh's response was, "You can get someone else to do the return. I have nothing but a spreadsheet prepared by you to work from so there is no way I 'can help' correct your errors." (see photo) She had told me all she needed was the spreadsheet. If she needed more, she could've asked and I would've provided it. But to first ignore my plea for help, and then respond in this rude manner is unacceptable. So I will take that return elsewhere, to another San Antonio accountant, and never do business with Jodie Schuh and Associates again. Save yourself a lot of stress, time and money, and stay away from Jodie Schuh. There are plenty of other accountants in San Antonio to choose from.

Lorna was exceptionally thorough and informative. She was efficient and helpful to be sure that our…read moretax return was accurate. We really enjoyed working with her and look forward to seeing her again next year.

Lorna has taken care of us when our previous tax person passed away leaving his (and our) records…read morelocked away. She handled our business and personal taxes in a very professional manner. I know it had to be a very difficult task rebuilding the data. She has us as a customer as long a she is in business!

Ms. Eve and Ms. Liz have been so helpful and patient with me when it came to gathering all my…read moredocuments to properly file my taxes! If you're looking for a tax PROFESSIONAL I HIGHLY recommend 1st Action Tax! These ladies know what they are doing! Professional , informative, and very kind people to work with! Found my forever tax home! Thank you so much!

Amanda Perez was so very much helpful! And Liz explained everything so well and asked me how i felt…read moreabout it!:) and even tries to bond with her clients! Simply satisfied!

Had a business for 4 years and had her do my personal taxes the last year. If you turn in your tax…read morepacket in, a week past her deadline...she will file an extension and your takes get completed 6 months later than normal (not a week later than normal). My personal taxes had no itemized deductions and one rental house (I filled out the rental house form for her). I used to do my own taxes before owning a business, just wanted to run taxes through her, in case she had any suggestions. It wasn't a lot more work than a short form, yet it still cost almost what my business taxes did, about $350. I could have done them in 30minutes...next year I will. I have 2 other friends who have used her...all with reports of dragging heels

I have used this business for many years. Always felt prices were extremely high. Last year the fee…read morewas exorbitant and one half of my generous refund. And almost twice the price of the previous year. I used a different CPA this year, his fee was 1/4 of last years! Yes that's right, 25% of her charges. Ridiculous, no one is worth that! Shop around

In my professional career of 21 years, I've worked with 5 different CPA groups…read more By far, Yvonne has been superior to work with and here's why. She's incredibly responsive, she's super proactive, she's strategic, she's reliable, and she's a relentless advocate. She wants the best for your business/life and it shows in how she functions as a team member (not just a silo'd contract worker). We're so happy to be working with he

I have been using Yvonne for several years. She is the…read moremost unprofessional person I have ever ran across. Most of the time, you can't even get ahold of her . She was working out of her home, then moved to her sons, then the river, now she is remote. I have been trying to get my files from this woman, and she is avoiding my calls, texts and emails. I sure wish I had investigated her before I hired her. I would give her zero stars if I could.

Barbara has handled a few legal and tax issues for me, including setting up a trust, advising on…read moretax reduction, and reviewing a contract (and in that case, zeroed in on its weaknesses). She doesn't inflate her hours, and is easier to work with than some other attorneys I've dealt with.

I had been a client of this firm since 2018 and had positive experiences, but this recent tax…read moreseason changed my opinion sadly. Communication was inconsistent, and I repeatedly had to follow up for updates. The most serious issue involved an admitted oversight related to projected tax liability for 2026 (something I didn't ask for), which has caused hours dealing with the IRS and a moderate amount of stress. What left the worst impression was the response afterward. Rather than taking meaningful accountability for communication failures and oversight, the focus was placed on defending the return's technical accuracy and justifying the fee. The small "goodwill adjustment" offered felt dismissive given the amount of time and frustration involved. Accuracy is expected from a paid tax professional. Communication, attention to detail, and client support are what separate a quality firm, and unfortunately this experience fell short in those areas.

Didn't callback even after three attempt. Guess busy and not taking on new clients…read more I am sure they are good but needed someone now to help with quarterly taxes

Very gracious person. She did not have time to take me on at the moment due to pressing deadlines,…read morebut she recommended another accountant for me to call. The lady who answered the phone was also courteous. Thank you both for your help.

I was very pleased with Ms. Martinez' work. She did my tax return very quickly, even though I gave…read moreher my information just days before the deadline. She answered all of my questions. She was professional and courteous. I felt very comfortable with her. I will be using her again next year for tax return preparation and would not hesitate to use her attorney skills if so needed.