This review is about the office staff only. I never got an opportunity to meet the doctor. On December 27, 2017, I called to make an appointment for an annual exam. I was told I needed an appointment to establish care first. They made me an appointment for January 2 at 8:15 am. When I showed up at 8:00, the office was dark. When someone finally showed up at 8:10, I was told the doctor was out of town and that my appointment had been rescheduled for January 10 and I had received a call. The only call I received was a voicemail CONFIRMING my appointment. The receptionist then told me that the appointment should have never been scheduled in the first place because, on December 27, the calendar showed the doctor out of the office. Having taken the day off, I was a little miffed, but I agreed to the January 10 appointment. On January 10, I showed up for my appointment, spent 20 minutes filling out a stack of forms and then I sat and waited...and waited. During my wait, the doctor took the time to meet with some pharmaceutical reps that dropped in WITHOUT AN APPOINTMENT. After 50 minutes, I asked how much longer it would be. I was told the doctor was "behind schedule", was with one patient and yet another was ahead of me. I decided to wait a little longer. After another 40 minutes, nothing had changed. I asked the staff person for my $45 co-pay back and I left. This was an appointment to "establish care." The office staff did not seem to care that they canceled one appointment and kept me waiting for 90 minutes on another. If the office staff are incompetent at the most basic level, find another provider. Lesson learned. read more

No stars. This woman is terrible. Terrible personality. Unprofessional. Inconsiderate. Bad hygiene habits (not changing gloves after touching multiple objects in the room) And shows up very late to appointments. Do not go here.. you will regret seeing her. read more

FIND ANOTHER DOCTOR! DO NOT GO HERE! If I could give her zero stars, I would. My daughter left in tears due to her poor bedside on her last visit. I have had more than one run in at this point and I am done with this office! My daughter and I have decided that today was the last straw for us both. So she lost two patients today! She doesn't respond to refill requests. You tell her and the staff several times where to send your lab work. What do they do?? Send it to whomever they want! Nevermind if your insurance covers that lab! They do not listen and do not care! Dogs in the building running around. Dusty outdated rooms that make you feel like its unsanitary. I do not trust her clinical judgment at all. She is more interested in telling you about herself than LISTENING to her patient. Her staff is rude! Not wanting us to use an HSA to pay our co-pay. WTH? You will pay way too much to be seen by her as well. I have been stuck with big bills because she doesn't code correctly. Way too many issues at this office! Every visit I have waited and waited to be seen with an appointment. Please read these reviews and listen to what people are all saying. I thought it was just haters on here due to her personal life drama but I have found from personal experience that this office is just straight unprofessional and as a patient I do not trust her! If you have been diagnosed by her I would get a 2nd opinion. read more

Dr. Brewster is the best gynecologist I've ever seen. She is caring, gentle and takes her time with you. She gives the most comfortable exam I've ever had, totally spoiled me for any other doctors. read more

I absolutely LOVE Dr. Brewster! I have been a patient for about 6 years. Yes, sometimes there is a wait but that is because she is very thorough and takes her time. She has never made me feel rushed, and she answers all of my questions (I always have a list!). I cannot believe some of these reviews say that she is cold and rude. My experiences have been the total opposite. She is so caring and goes out of her way to make you feel comfortable. I have recommended a few of my friends to her and they all love her as well. Dr. Brewster is by far my favorite doctor :) read more

Very caring, intelligent, thorough, professional doctor. Her office feels like you are in her home. her goal is to make you feel comfortable. She has new office staff and they are working very hard to make sure everyone is taken care of. When I was there she was running behind because she was talking to one of her patients on the phone that was having an emergency. I don't mind waiting for a doctor that cares for her patients like that. I personally am tired of 5 minute appointments with doctors. She listen and devised a plan of action with follow up. If yo feel like no one is listening and you are frustrated with lack of results go see Dr. Brewster. She does general practice and weight loss in addition to women's health. read more

Dr. Brewster is a wonderful doctor. She will help you in anyway she can. I've been her patient since 1997. Love her!

I moved from SF to Pacific Grove and needed to go for annual checkup. Sadly there is no Kaiser around and I have Blue Cross which they recommended Dr. Mary Kay Brewster. From the minute I got into the building I felt like time stopped here years ago. Everything looked like I'm in antique shop so far from a "professional" place. Im so surprised that you could find those place in California today ((: Well ,I'm adventurous person from Europe so with smiling face patently waiting more then hour for the doctor to show up to see me. She seems like a unique doctor as all her decor ( and yes dogs in the examining room .....its really something). A little mistakes (wrong my address ,date of birth ....)left me thinking if they taking business seriously. I think I saw enough and will be looking for another doctor. read more

I'm the kind of person who gives people the benefit of the doubt. BUT not in this case. The entire office is unprofessional and not fit for the job. Do not go here.... trust me. read more

I found myself in a gynecological emergency and called 7 different OB/GYNs, trying to get an appointment. I wasn't able to schedule with Dr. Brewster as she is no longer seeing non-pregnant patients. However, her front office staff was a great deal less than helpful. After informing me that Dr. Brewster would only see me if I was pregnant, the woman hung up before I could ask if they could recommend another doctor instead. I called back and asked my question and was told, "It's Monterey - any doctor you find in the Yellow Pages is going to be good." I told her I wasn't willing to leave my health care to chance and would like a recommendation. She then informed me that it wasn't their policy to give out recommendations. I told her that I found this hard to believe - not only did every other doctor I had called provide names of other doctors who were good and might be able to see me quickly, I also work in a medical office and we provide recommendations for other practitioners when patients request services we don't provide. She didn't seem concerned about my emergency in the least. Fortunately, Dr. Michael Eandi was able to see me within the week and he has been wonderful. read more

First of all let me say that I am truly sorry these women had such an awful experience with Dr. Brewster. I have been seeing her for over 10 years and recommend her to anyone that asks if I know a GREAT ob/gyn. Not only is Mary Kay personable, she TRULY cares about her patients. I absolutely adore her staff, and her little doggies are just the cutest. She fully explains everything ( in lay mans terms ), and is very patient and thorough. I love her and THAT'S why I'm giving her 5 stars!!! read more

Absolutely love Dr. Brewster!! She is full of compassion and medical knowledge. Answered all of my questions and concerns. I highly recommend her. read more

Today was my first encounter with Dr. Brewster and I'm looking forward to the next time I meet with her. I came into the office under the impression I was going to be seeing my regular Gyno, instead I found out he was unavailable. Fortunately, the front office was able to fit me into Brewsters schedule. I have suffered from reproductive issues for over a decade. In that time I have met many doctors who sped through our visits, did not try to understand me, and left me feeling not cared for. Dr. Brewster took her time with me. She validated my concerns, wishes, and overall emotional state. I left her office feeling 100 times better and with a sense of hope I did not have walking in for my appointment. I'm grateful my original appointment didn't go as planned! read more

She is very unreliable and hard to get ahold of. She canceled on me twice. Other than canceling on me twice she had me wait at least thirty minutes from my scheduled time because of that I was unable to stay because I had another appointment to catch. I would not recommend her unless you have a lot of time and a lot of money because her consultation cost me $500 and all she did was ask me the questions I answered on the form. She is a nice person though just seemed very unorganized. read more

Only complaint is my appointment was at 10:30 and she didn't see me until 12:15!!! I come from a big city and being a manager of a restaurant I understand stuff happens. But I expect a lot better. And my expectations are not that high. Zero apologies. Cold staff. No courtesy call to let me know she was running over an hour behind. Time with a gyno is intimate and private and I did not feel as if my my time was respected. I had to change my entire day because of this. I really wouldn't have minded if I had gotten a courtesy call. It was extremely rude and inconvenient and she didn't seem to care. Looking for another doctor ASAP. read more

I highly recommend Dr. Brewster. She is compassionate and very knowledgeable. Five stars are not enough.

Terrible terrible terrible!!!!! Over charged, rude receptionist, she later apologized, but I would never recommend this place to anyone. Something is seriously not right about this place read more

I have been seeing Dr. Brewster for years and she delivered my second child. She has got to be the best Dr. I have EVER had and I wish she could be my primary Dr. for everything! She is so down to earth and always makes me feel so comfertable. She really cares and always asks about my family. I never feel rushed when I am in there (wich is usually the case with most Dr.'s...they seem to never have enough time for you.) I couldn't recommend a better Dr. out there for you ladies!! read more

I WAS a patient of Dr. Brewster's, and it was the worst care I have ever received!! She was nice in person, but that was only after my appointment had been rescheduled FOUR TIMES, and when she finally bothered to come in I had to wait an hour!! After a few weeks, I called wondering what the results of my pap smear was. I was informed that Dr. Brewster had the results on her desk and had not had a chance to look at them yet. I have had cancerous cells before, so i was very anxious about the results! To add insult to injury, her office manager, Yvonne, screwed up my billing!!! I called to correct the issue, and she was extremely rude! She kept cutting me off mid-sentence, and just repeating everything I said....I've never dealt with such an unintelligent person in my life. I will NEVER be going back there!!!! She has NO BUSINESS being in her own practice, let alone practicing medicine!!!! read more

My sister, a surgeon, suggested doctor Brewster for her skills as a doctor. I drive from San Jose to Monterey to see her - she is that good! I have been seeing Dr Brewster for about 18 months. She has never been cold or judgemental - the opposite! She has a personal practice where the entry has a garden cottege feel but the office is tasteful, modern and professional. It was such a contrast going to Dr. Brewster from a big Los Gatos practice where I was a number - never here! It may take a while to get in to her practice but she is worth the wait. A comment from another reviewer, a political agenda? What? She is a professional, warm and caring doctor! The comments sound like some strange person out to hurt her practice - perhaps because she supports women's health (is that a political agenda? - if so, Dr. Brewster has my vote!). read more

Dr. Brewster has been my doctor for over 9 years. She has given me the most exceptional care I could ever imagine. She delivered my 1st born via emergency c-section 13 weeks early. I will never forget I was stuck at CHOMP while my son was at UCSF on Mother's Day in 2010. Dr. Brewster was out of town that day and took it upon herself to call me at the hospital wish me a happy Mother's Day and remind me everything would be ok.... If that's not a great doctor I don't know what is. She delivered my 2nd son via c-section as well this time I had 0 complications. Both c-sections were painless. I didn't go home on any type of pain medication. Dr. Brewster is an amazing person and an even more amazing Doctor. I am grateful for her and all she has done for my family. I have never had a problem with her staff, her medical assistant Brandi is great. I have called the office many times with questions and Brandi answers my questions or passes the message along to Dr.Brewster. read more

I called because I was pregnant and bleeding and she will not see me untill the day that I had the appointment. I called for 2 days when my bleeding started to get worse, I ended up going to the emergency room were I was told I was problably going trough miscarriage.. what is the point to have a Doctor who will not assist you when you have an emergency!! I will not reccomend her to anyone. read more

I thought Dr. Brewster was very friendly and open. She was very compassionate when I was upset by my father's death. She also deals well with the problems of post-menopausal women. read more

I have been seeing Dr. Brewster for two years. She is a very good doctor. I have serious health problems, and Dr. Brewster is one of those rare doctors who actually takes the time to talk, think, and be thorough. On top of that she is a very caring and warm person. I feel like I am in very good hands with her. I had a midwife for my first child (in a different state) and loved that so much, so with my second child I wanted the same and drove from Monterey to Santa Cruz to see the midwives there, but was so unimpressed I decided to go with Dr. Brewster instead. My baby had some really concerning issues during the third trimester, and Dr. Brewster was ON TOP of it. She made sure I was extremely closely monitored, paid attention, and in the end my baby girl made it, largely because of how responsibly Dr. Brewster cared for us. I do recommend. You will most likely have to wait a long time in the waiting room, but when you do see her, she takes as much time as you need which is so worth the wait. read more