I went to the imaging center in Building D and the staff were extremely helpful and nice. The facility was clean. No complaints.

Dr. Gaccione is the nicest doctor I have met since moving from Oregon to California 5 months ago.He is kind, patient, thorough and ai have never met anyone is age who is so knowledgeable and caring. read more

I was running late and called ahead. I was told that if I showed up within 10 minutes of the appointment time that I'd still be seen. I arrived 8 minutes late and was told they'd let me know if they had time for me. 10 minutes later, I'm told I have to reschedule. I was presented with 3 different options, none of which worked with my other appointments and my work schedule. I was then told I'd have to wait until February. This was supposed to be my first follow up appointment after brain surgery. This staff doesnt care about their patients. The doctors and team are rude, unwelcoming, and condescending. Find any other neurologist, they aren't in short supply. read more

Refused to see my daughter at urgent care because apparently we owed them $35 from May that had gone to collections. Never received a bill from montage or a collections agency. Wasn't allowed to pay it at urgent care. Told to go to ER. Great use of resources- not! Don't blame the employee at urgent care - she was polite and just following their shitty protocols. read more

I like Dr.Legarda. She's always kind to me. Has time for me. Brittney and Irene are super friendly and answered all my questions. The front desk ladies are equally nice read more

Dr. Nicholas Stienstra is the best rheumatologist I have ever seen. During our appointment, he took his time, looked over my lab work thoroughly, explained each exam result, asked me detailed questions about my symptoms, examined me fully, answered all my questions, and created a detailed plan to move forward. I felt like I could trust him without hesitations. It's obvious that he loves his profession. If you have rheumatology issues, I recommend Dr. Stienstra without a doubt. read more

The office is clean, the staff courteous and professional, and Dr. Adekanmbi was extremely thorough and a great personality.

Primary care kractitioners are now scheduling patient visits at 10 minute intervals (1:10, 1:20, 1:30, etc). Practitioners are competent, but hurried & harried in exam rooms. Medication refills are freqently overlooked, mistaken, failed to be sent to pharmacy. A new class of Medicine Technician is now involved in this process. Errors are much higher since then they arrived. My phone calls to clarify these problems are never returned despite their pledges to do so. I am very disappointed in a system which function well 5 years ago when l joined. They have many more enrollees due to Obama Care (a good thing). New practitioners are filed with appointments within days of arrival. Curent practitioners are likely appeased by bonuses & promises of future relief from new practitioners. Staff training is inadequate & error rates climbing. read more

Montage, is monopolizing the medical community, proverbial wolf in sheep's clothing. All you have to do is follow the signs (Montage) Monterey County health Centers. All have a policy of blackballing knowledgeable patients. Remember if your question their medical staff about treatments, they will send you a letter NOT TO COME BACK. read more

The best branch of Montage, the front staff, especially the redhead is great! Great doctors

Preface: This rating does not regard the collective individuals and practices within MMG, and is based on what I believe to be ignorant decisions, or perhaps the processes for decision-making of the specialists or medical group who have declined my referral. Unfortunately, systems that lack integrity effect the whole system, and so below I have given my statement for the rating I've provided and hope for this decision to be reconsidered. Over the last 3 years numerous physicians (10 to be exact) have been giving me the runaround, referring me to specialists who have yet to find the source of my sinus issues. From being prescribed just about every allergy medicine under the sun - holistic and traditional medicine -, to having surgery for a deviated septum which was to "absolutely fix the problem", to seeing numerous (4) ENT's, a rheumatologist, and now waiting for 3 months to visit an allergist that's over a 2 hour drive away that I've yet to visit. I was finally designated a PCP, Montage Medical Group, and I have to say my first (and so far only) experience with Dr. Cuenca was actually pleasant, for the most part. He listened, looked over my charts, asked some questions and agreed that my issue has a probable neurological component (as did Dr. Grewal (ent) AND Dr. Udwadia (rheumatologist), but Dr. Cuenca also suggested I see the allergist first before the neurologist...ugh! But being a good physician he sent the referral anyway (I hope without any stipulations) to the specializing neurologists within Montage Medical Group - Dr.'s Michas-Martin, Alexander, and Legarda - all of whom declined the referral on the basis that there was not enough evidence. I was told that after visiting the allergist that the neurologists would reconsider the referral... I have followed the instructions and guidance of each of the preceding physicians, all whom have been wrong in identifying treatments or healing modalities to, at the least, minimize my symptoms if not "take care of it." I have expressed with conviction my disbelief in this being allergy related, and with good reason to believe why it very well may be neurologically related... this same reason why 2 specialists both agreed (of course after having implemented their requirements per their specialization). I'd like to acknowledge the Norman Cousins' and Tony Robbins' of the world who sought beyond the initial "opinions" of their treating physicians, and who sought 2nd and 3rd opinions, following their intuition, or "gut" instincts until they found a physician who was willing to truly listen and help. Here is a statistic from Epidemiologist Dr. Barbara Starfield of Johns Hopkins School of Medicine, reporting "in 2000 that around 225,000 deaths occur annually in American hospitals due to the adverse effects of medications, infections, and errors. This makes hospital care the third leading cause of death in the United States behind heart disease and cancer." (Dossey, 2009). The phenomenon of medical errors and adverse events is not uncommon or unheard of. Errors in diagnosis often occur from "Handoff's", including teamwork and safety culture (Cuong-Pham et al., 2000), Diagnostic Errors, Surgical errors, etc. Cuong Pham et al states that "Misdiagnosis is prevalent in specialties such as cardiology, infectious diseases, oncology, and neurology." No negative remarks can or will be made upon my behalf concerning the specialists, personally, who have declined my referral to see them (even if the referral has been submitted by 2 doctors and agreed upon by a 3rd). I can assume reasons why they have declined it, but instead will hope that they rescind their decline and reconsider the request submitted (and agreed) by the 3 different doctors. In the meantime I have contacted other neurologists in good faith that I will be seen and properly screened to my sinus condition. Dossey, L. (2009). Mind-body medicine: Whose mind, whose body?. EXPLORE. 5(3). Julius Cuong Pham, Monica S. Aswani, Michael Rosen, HeeWon Lee, Matthew Huddle, Kristina Weeks, Peter J. Pronovost. (2012). Reducing medical errors and adverse events. Annual Review of Medicine, 63(1), 447-463 read more

Grossly incompetent. I have been trying to get an IUD from these idiots since June of 2016 (yup, 9 months for something I could probably do myself). After 20+ phone calls, THREE appointments mis-scheduled on their end followed by a standard 2 month lag in availability, my referral has expired. I'm writing a formal complaint to United healthcare and asking to be referred elsewhere. I realise they underwent a name change during this time period. I don't care: it's the same people and nothing has changed from a client perspective. Probably did it just to erase poor reviews and get a clean slate. Faults: - Schedulers are consistently rude on the phone, don't identify themselves, complain about how buys they are, and ask to call you back, then never do. Seriously. They do not call you back. In terms of professionalism, they're basically pre-teens. - To schedule an appointment you would think that you could just call their front desk, where they would have access to a scheduling calendar. Not the case. The front desk does not have access to a shared calendar - they have to write an email to each doctor's assistant to have them contact you to make an appointment. It's the era of cloud computing and dual-employed households; no one has time to sit around all day waiting for a phone call. Also, as stated before, they do not return phone calls. - I was scheduled twice for the Monday of a three-day weekend. I sacrificed some really great opportunities to ensure I could make these appointments since it was the only availability for the next two months. Both times I had nurses cancel these appointments on the Friday before, even after double-checking that it was not a scheduling error and the doctor would in fact be there on a three day weekend. - I asked to be assigned to a female obgyn. When I showed up to my first ('IUD briefing') appointment, it was a male. Not a big deal, I just told him what I wanted, passed his mind-test to ensure I'd done my research, and he ordered it. When I went to schedule the actual insertion, everyone short-circuited and my "special request" to switch doctors (!!) got floated all the way up to the office manager. - Only one female obgyn, who is never, ever available and whose assistant/scheduler/admin never returns phone calls. Not that it really matters, because apparently Dr. Simulciek doesn't coordinate her schedule with her own scheduler anyway. - This building is kind of difficult to find. It's in a weird, windy cul de sac of unmarked buildings and it's basically through the courtyard of another building, so give yourself plenty of room to find it. If you're late, they'll take 10 minutes to ask the doctor if he can still squeeze you in, by which point you'll be 15 minutes late and he'll say no. Then it will be another two months before your next canceled appointment. read more

I see Dr. Micahs-Martin for neurology and he is hands down amazing. He is a specialist who I am sure is VERY busy, but he is one of the most attentive doctors I have ever had. He takes the time to answer my questions. Never gets annoyed or makes me feel rushed and he is very personable. I feel comfortable talking to him and I never leave feeling like I didn't get my questions answered. I get Botox performed for migraines and he makes the process as painless as possible and is very knowledgeable and professional. One big thing for me about doctor's offices is their front and support staff. A doctor can be amazing but if the front staff is unfriendly or you constantly have issues getting messages to and from your doctor, it's almost not worth it. Being a specialist I expect to wait a little longer for responses to my messages, but I never have. Dr. Micahs-Martin often calls me back himself or a support staff member will give me a prompt response. They are awesome and Sheila is my favorite! She's very efficient at her job up front. I highly recommend this office! read more

Love dr Cunningham and Ariana the nurse for caring so much about the urgency of my requests! Such an empathetic staff. Very recommended - best in the area for sure. read more

Dr Nicky Hjort is by far one of the BEST GYN doctors ever! She is professional, knowledgeable and has a wonderful personality! She truly cares about her patients . Additionally, the front desk staff is awesome. This particular Montage group is excellent read more

I would not recommend. I called 3 months ago for an appointment and could not get one for three months. I had one scheduled for the end of June and got called that they had conflicts and had to reschedule. The next available appointment is September. Absolutely horrible service. I do not recommend. Bad news for them because I refer people to doctors in the area and this one is off the list. So disappointed. I got lucky and was able to schedule an appointment with another GYNO in the area and have an appointment next week. When one door closes another opens! read more

This place is a little hard to find but I kind of like that. It feels more secluded and private. I have had two doctors here and both were/are very professional! I have a common health care plan so I was directed here with a whole ton of other women I'm sure. The Ladies in the front do the best they can trying to manage all of the patients and I am very grateful that they didn't forget about me as I've had to go through a lot of rescheduling and waiting to see my new doctor! If I can give any advice it would be to try and be as patient as possible. I really like my new doctor Simulcik she really helped me understand a lot of things I had been worried about since my last doctor left this particular practice. I can tell that I am going to be happy here and I hope that I can keep this doctor for as long as possible. read more

Dr. Cunningham is the best gynecologist. Great listener and is on call if you have a emergency or something comes up... Great office staff... read more

I had my first pelvic exam today and to say that I was extremely nervous would be an understatement. I had read some real horror stories online, and was expecting my experience to be the same. Dr.Hjort was amazing! She wanted me to keep eye contact with her and continued to ask me questions to distract me from what she was doing. She also listened to me when I said I would feel more comfortable with a pediatric speculum (the smallest size available) and listened to my concerns about my current form of contraception. She made me feel comfortable and was very gentle with me. It's rare that you find a doctor who genuinely cares about you and treats you with the upmost care. I don't think any woman actually looks forward to this kind of exam but Dr.Hjort made it a very bearable, painless, and quick experience. read more

I was referred to Dr. Amy Hjort from Dr. Gjeltema's office. I had no problem making an appointment for my initial exam. That was in March 2017. I answered a questionnaire and then off to the exam room. Dr. Hjort came in and introduced herself and asked me some questions. We talked about hormones because I'm going through that time of life. I told her that I refuse to take PremPro, which is from pregnant mare urine. I find the process immoral and refuse to be a part of the process. She mentioned that there are other types of hormones too. She left me to put on my gown and then returned for the initial exam. She apologized for her ice-cold hands and then did my breast exam. Her hands were still like ice when she did the pelvic exam. Furthermore, the plastic speculum was cold. She then said, "Has anyone ever told you that you have fibroids? That's why you look pregnant!" "No." I'm thinking...WTF, I already told her that I haven't had insurance and hadn't seen an OBGYN in twenty years! That's pretty rude! She said that I needed an ultrasound and that her assistant would make the arrangements. After the ultrasound I would have another appointment with her to go over the results and go from there. Earlier, she mentioned that she wants me to come in every three months so that she can monitor me. I was left to change and the assistant showed me out. On the way, the assistant told me that she would contact CHOMP and make the arrangements for the ultrasound and then contact me to tell me when. She directed me toward the exit and then went back down the hall. At the front desk, I asked if I was needed and I was told no. I had assumed that I was going to get my three-month appointment but no one said anything to me. So, I just figured that I would get a call for the ultrasound and I would deal with any other scheduling later. No one called me. One year later: and I successfully FOUND another OBGYN. I had assumed Dr Gjeltema's office would call me (or mail me) for an annual exam. Nope! I had received a notice from the breast center for a mammogram and I had asked to be in their ultrasound study. I don't think anyone in Gjeltema's office bothers to read anything in the email except the subject heading. They screwed up and thought I requested an ultrasound along with my mammogram. NO. But OK, we got that straightened out. There's a couple of reasons I mention this: * I inquired in the email as to the need for me to come in for the referral. I was assuming they would look into my last annual and realize it's been a little over a year by then. But no. Nobody requested an appointment, which is good, I guess. * I have had many problems with mistakes by the office staff during my year as a patient with Dr. Gjeltema. A year since my OBGYN visit and I'm now prolapsing. I know there's something wrong so I email Dr Gjeltema's office and ask for a new OBGYN. The first line in the email says I have Amy Hjort and I'm not happy. A couple of days later, Amy Hjorts office calls and says I'm already a patient...but they would like to get me a Woman's Wellness appointment. I told him Dr Gjeltema's office made a mistake. Now I getting a bit pissed! I have a real issue and want a real doctor! A couple of days later, Tuesday March 6th, 2018, I get a call from Dr Gjeltema's office telling me that they sent a referral to another female OBGYN in the same building. Dr Nina Simulic's office should be calling me but if I don't hear by Friday, March 9th, to call her. It just so happens that I had a mammogram set up for Thursday, March 8th. Generally, they ask which doctor(s) you want the results sent to. So, I called Dr. Simulic's office. I was told "the board must get together and decide whether to allow you as a patient." As of this writing, I still haven't heard if I'm ALLOWED into their precious little group. In the meantime, my bladder is coming out of my vagina. Screw them! I gotta find a real doctor. So I started looking online for 5 star docs and found Dr. Vladimir Leibovsky. The only reason I asked for a female Dr. in the first place, BTW, was for some damned empathy! Dr Leibovsky also takes Blue Cross. I called Blue Cross just to make sure everything is OK and then I called Leibovsky's office to set up an appointment. After the exam, Dr. Leibovsky made a referral for an ultrasound. It was faxed over and I already had a message to schedule an appointment on my phone before I even got home! In about 1-1/2 weeks total, I will have had an ultrasound, two appointments with Dr. Leibovsky, and I already have an appointment with a specialist in April. I'm still waiting for Nina and the board. I'm so happy that everyone screwed up!!! Well, not happy, happy. Now that I need a hysterectomy for my bladder, when it wasn't causing me problems last year. The ultrasound would have showed it and I could have had it taken care of it less invasive. But, it was worth the wait. read more

dr. stauffer is a remarkable urologist. he is fantastic in making you feel like a valued patient. and fyi, his office is easy to get to-- just up the hill above the roundabout. read more

I was very nervous about seeing a GYN doctor, however Dr. Simulcik was amazing and made me feel very comfortable. It was nice to have the doctor come in and meet me to talk over my medical history and anything else i had on my mind before actually doing my exam. Dr. Simulcik is very personable which is nice to be able to find a doctor that you can tell actually cares about you as a person not just as a client. The front office staff was exceptionally friendly and professional. The office manager was helping out at the front desk which shows that the office has a great team work ethic. This office as a whole works amazing as a team. From the moment I called and made my apt, to the confirmation calls, every time I had contact with this office it was very pleasant. I am extremely pleased to of found a doctor's office I actually enjoy going to. read more