They provided my mother with the best care possible. She was treated with kindness and respect by…read moreevery staff member, and it was clear that her well-being was their top priority. The therapy team worked wonders--helping her regain her strength and return home in no time. I'm incredibly grateful for everything they've done for her.

This place is TERRIBLE! I don't even know where to begin. They are not a 5 star please do not…read morebelieve that. My grandfather was there for 6 months and it was the most horrific experience My family has ever been through. They are EXTREMELY short staffed. They had 2 aides to 30+ plus residents many times, they use agency staff which are always different aides and nurses , and they have no clue what's going on. We had to BEG for my grandpa to get showered. I called the D.O.N on a weekly basis to ask when he would get his shower and nothing ever changed. My mother started giving him his bathes along with all his personal care. My family was with him 12 hours a day and he still did not receive proper care . He would be left in soiled diapers, we would put on call light and would wait 20+ min and finally just did it ourselves. This place is terrible. My grandpa fell one night they never called us we arrived at 6 am and he was sitting in the hall naked bleeding profusely like it was no big deal. He needed stitches and had pneumonia when he arrived at hospital . Residents are neglected here. If you plan on putting your loved one here and you can't monitor their care 24/7 then don't expect a long term stay. There was one nurse Angie 2 aides one very short hair and the other black hair with tattoos that my papa loved and one dietary aide we really loved so much, the rest of the staff is horrible. My grandfather past away in the middle of the night a couple weeks ago which has been traumatizing for our family. We saw him at 7 pm and at 3 am they called and said he passed away. Only explanation we got was he had been throwing up, again no phone call to report the illness. The only thing we have come to terms of is that they must of had him laying flat on his back and he aspirated when vomiting. Since he passed we did not receive one phone call from anyone there not the administrator, D.O.N, no one to say sorry for your loss or check on us, goes to show these people are there for money. They could care less about the residents .. there were so many errors. We caught a nurse red handed giving him whole pills when there was an order for crushed only, she admitted to have been doing it for days and he had pneumonia that week he had the fall which could have easily been from aspirating the pills .. Same nurse was back in his room next day with an attitude . My mother then would not allow agency in his room at all due to all the errors. Please just do you research . Yes the building is clean and remodeled but everything else is terrible. I know things can sometimes be unbearable or hard to keep sick loved ones at home, trust me This was the hardest decision our family ever had to make and my mother stayed with him 8 hours every single day he was there, but please research thoroughly before making your choice if you have to go this route and check on your loved ones

The Doctors,Nurses, and support staff went above and beyond their duties. The Hospital and Hospital…read moreRoom was extremely luxurious and convenient. I have been a patient of Soin since the hospital was built. Soin has never let me down in any category and continues to be the number 1 hospital in Ohio. The Er Doctor, ER Nurses and my Urologist Eric Esponosa are truly the best in the practice. They put the patient's needs first and foremost and with ultimate respect. Please let this comment reach them and let them know they are loved and appreciated.

I had the worst treatment at this hospital by after care nurses name Jahnse and Jenny at Sion…read morehospital. These nurses allowed me to feel unsafe that I discharge my self early after only 1 night stay from a major surgery. They refused meds that were prescribed to me while I was in extreme pain. They allowed me to remain in blood stained sheets the whole time and played mind games with what meds I was able to take when my charts showed clearly I was prescribed the amount I asked. I haven't even received an after care call since I left. I hope that they re train them proper care to clients this was a very emotional experience i hope no one ever has to encounter again. The evening nurses and the dr who did my surgery were excellent.. but those two day time nurses need to fix their attitude and behavior. It looks bad on the hospital.

St Leonard CHI Living Community, there are not enough words to describe how happy we are with this…read morecommunity! We placed my mother, who has dementia, in traditional assisted living in April, 2020, during Covid. Before welcoming her with open arms, they had her room all set up with her personal belongings so she would feel at home when she arrived. Our deep gratitude goes to Nikki Vawter for this. She is an absolute Angel! The nursing and caregiver staff are absolutely amazing, warm and giving! During Covid she was kept safe and continually tested. Also during Covid, Nikki was able to FaceTime with mom's children as we were not able to visit at the time. Mom is so happy and content. She is a life long faithful Catholic and a social butterfly! She is able to go to the beautiful church any time she wants, as well as socialize with the other residents. And she loves the numerous activities! We very highly recommend this facility for any senior needs, from independent living to nursing home care!

I've visited St. Leonard multiple times over the last 5+ years. The campus is beautiful and the…read moreresidents and staff always approached to welcome me. In striking up conversations with them, I heard plenty of unsolicited positives--lots of on-site activities and off-campus trips for residents, a beautiful wellness center with a pool, restaurant-quality food, well-maintained grounds and flowers, good employee benefits and great co-workers, and very helpful staff that put residents' care first. If I were looking for independent or assisted living, I'd sell my home move there in a heartbeat! Kudos to St. Leonard's entire team for making everyone feel so welcomed.

If I could rate a Zero I would. My mother was there for PT…read morerehab for a broken leg/hip. One aide, Amy, was fantastic. The care beyond her was atrocious. In less than 48 hours my mother was taken, by ambulance, to the ER for shortness of breath. I stopped by one week later to give them an update to find her room cleaned out & her belongings boxed up! We never rec'd written notice or a phone call re: "bed hold", which I am only now familiar with. Now the staff & administration are lying trying to cover their tracks because they did not adhere to the state standards and requirements. The food, when delivered to her room, was ice cold, inedible. The evening aide turned the a/c, in her room, to 62 both nights. That was the care she got overnight. I do not recommend Cypress to care for your loved ones.

Hi it's been four years since I was at this facility for rehabilitation after a car accident. I…read morehad broken my neck and needed slot of rehabilitation. There was a young guy who came in every night before leaving who washed if I needed anything before he left for home. I can not say that there wasn't a person who wasn't caring and nice. I can only speak of my experience there and I was so thankful that they got me strong enough to go home. Also the family must stay involved with your care. At any nursing facility it's a must. Thanks to all who was involved of my care. The food was okay. If they had something that I didn't care for they offered me something else. I suggest that if something is going g wrong get in touch with the owner.

My mother, Sandra Capps, was recently a patient at Hospice of Dayton for 8 days. I would like to…read moreacknowledge her caregivers: Debbie, Patti, Lisa, Toni, Amanda, Espe, and Janell and everyone was very caring toward my mother and my sister Debbie and I the whole time and helped explain to us what was going on at every stage. The rooms and surroundings are beautiful and clean and well kept. Thank you all for the excellent work you do.

Well... it's hospice. It's hit or miss with the personalities of folks at the desk. I guess they…read moreare referred to as 'security' but sometimes they are super nice, and at times they are not. It really would depend on the kind of day they are having. Place is like a maze at 1st but once you get oriented you can make your way around just fine. Lots of cool little nooks and rooms to make the place feel special. My personal favorite is the garden room. The staff are usually very personable, thoughtful and very friendly. The number of times I've been here it seems like my friends and family are well taken care of. I don't go daily so I cannot attest to the daily regiment of eating, moving and cleanliness. No desire to ever go back, it's just not a place that gives me 'good memories' of my friends but the facility takes care of the needs of others so there's that...

This facility is very homelike - the staff are amazing, and the therapy team is very knowledgeable…read morewith attainable goals

Unfortunately this home has declined severely since the new owners have taken over. The care is…read moresubstandard, the food is poor quality, and the staff do not pass the residents their medications or complete their treatments. In time this home will close. Which is sad seeing it's always served the community and now it's serving a bunch of small men and unethical leadership.

Hi Just wanted to take a minute to say how much Trinity…read moreCommunity has done for our family. My mother (Rosie) has been there alittle over 6 months and it's been such a blessing knowing that she has made so many friends and the staff is just incredible from everyone in the kitchen, the Therapist, Nurses , (especially Heather who is an absolute angel ) all of staff has been incredible. A special thanks to Corey Vaughn after a few minutes with her we decided this was the right place for Mom. Thank you again Trinity Community & Staff .

Amazing staff! Great place to work and live! Beautiful campus. Amazing leadership. Love spending…read moretime with their well trained and knowledgeable employees.

My wife broke her arm in a fall and we opted to go to Kettering Emergency instead of UVMC. The…read morequality of care that was given was excellent. The staff were friendly knowledgeable and efficient. They took very good care of her. I can't say enough good things about this hospital. I hope we don't come back but if we need medical care, this is where we will go.

While the ER is fantastic, the surgery team I was provided with for a recommended gallbladder…read moreremoval was awful. I had my surgery rescheduled at my request so I could have time to care for my dad as he's not been well. I was unable to return the call to schedule labwork, I reached out to the scheduling to clarify a few things regarding my not scheduling the labwork and to explain a few concerns I had. Central scheduling cancelled my appointment with the surgeon for pre-surgery weight check, ignored my provided information about my shunt, kept saying they would have to send me to another hospital because I'm ONE POUND over the weight limit, and also called this hospital by the old name, thus sending me to the wrong website to a hospital 2 hours from my home when they really mean one 30 minutes from me that is under a new name. I write to the office to try and clear this up, I get a reply of "Surgery cancelled at your request" and they did not address ANY of the concerns I laid out in my message to the office. So now I have no surgeon for my gallbladder, all thanks to a lousy office that can't respect the fact their patients can't always call back right away. The lab work wasn't required until 2 weeks before surgery, they called me 4 weeks before hand, for lab work that could change in two weeks time. Premier was willing to work with me on my schedule for a previous surgery, without any of this mess. So thanks for nothing, Kettering.