I would not recommend this office as they are not patient oriented, it is overpriced, and the staff lacks empathy. I went as a new patient due to pain of a crown. The staff was attentive when I first went in and did not have to wait long to be seen by the Dentist (Dr Vilensky). The Dr could not find anything wrong and suggested I see another specialist(endodontist) for a root canal. I was skeptical since the Dentist has not been in practice long and did not consult anyone else in the office. However, I was willing to give it a try due to the pain. Then, they quoted my insurance for $8,000 with over $2,500 as out of pocket payment (what I had to pay). I spoke to the front desk lady several times about ways to lower that amount (like paying with cash, or monthly payments ), but she seemed very uncaring, bothered even, and did not want to do anything extra. She said it's all about my insurance and directed me to a loan page. After talking to my insurance, they said I was being overcharged based on their contracts and should not have to pay until after treatment and when they have the final amount. Also the endodontist from their office was not contracted with my insurance. When confronted with the information, the front desk lady admitted she knew my insurance did not work with their specialist (which she did not tell me) and that I could find my own specialist if I wished. She also explained that paying upfront is how they conduct business and if there is an overcharge they will eventually return it. I ended up going for a second opinion to another office who quoted me for an out of pocket of $1200 for changing the crown and no root canal was needed. All that to say they lack experience to diagnose and treat. They are money oriented and overpriced. And the staff is uncaring and will not look after the patient's best interest read more

A hairdresser asks more questions and explains the process better than any of the doctors at this office. I've had $6,000 worth of surgery except it wasn't explained to me what I was getting so some of the things I thought we were correcting - were not correct. When questions are asked they are brushed off and not answered. I'm sure I will have to pay a few grand more for additional work I thought I was getting already. Taking more time with the patient and working on bed side manner with clients would do these dentists a favor. Overall attitude is cold and hushed not concerned or caring. The work I've had done has been fine but again not what I thought I was getting completely which is frustrating... Also last time I went in they put a dirty blue bib on me..it had a few drops of blood on it already. read more

It was the worst experience of my life!!!!! I'm still in pain day 4 and they didn't even finish the procedure!! Sent me home with no meds after digging in my mouth 30min to hour !! Tavis Sission (Endodonist) I was cut on my lip which I have no idea how that happened!!!He also stated I would be in more pain because he couldn't do the job! But did not send me out with medication or any procedure what to do !!! Also this Tavis Sission works at three different offices just be aware of him !! Especially if you are a u.s. citizen!! Because why else would he mistreat me !!!! Facts !!! read more

Maryville Modern Dentistry - Where he cut my lip and my whole chaw is swollen n hurting!! With no meds or antibiotics!! - General Dentistry Near Me - Alcoa, Tennessee

Bait and switch scam. The $59 cleaning, exam, and xrays actually only covers the exam. Everything else is extra. This place lies to their patients and new patients. Im going to a dentist that doesnt scam people with bait and switch. EDIT: business has been reported to the ftc and better business bureau for fraudulent advertising and blatant bait and switch. read more

Maryville Modern Dentistry - $59 only covers the exam. Everything else on this advertisement costs extra. Bait and switch. - General Dentistry Near Me - Alcoa, Tennessee

The new front desk person was so incredibly off-putting, and not friendly that I canceled my upcoming appointment and went elsewhere. She lacks warmth, which is generally required from someone who is supposed to make people feel welcome. I'd say it was an off day for her, but a friend had warned me about her demeanor 4 months prior to my experience. This is what I get for not listening. read more

First I have to say I love the staff, but they not as experienced as you would think. one of the doctors immediately wanted to put a crown on my teeth, I said no, I don't have a problem with it. The second time one of my fillings fell out, the same doctor wanted to put a crown on it again!!! I said no, just a filling. What the hell is with a 1000$ crown trying to make money with? Instead of a patients care, all they want is money! They even tried to talk me into a 900$ cleaning!!! They did it with my husband, I said no to that too!!! Ridiculous!! read more

Would just use them for teeth cleaning/ fillings...

This is our favorite dentist. We drive over an hour to come here. The whole team is so friendly and professional.

I would leave 0 stars if I could. I waited 30 minutes to go back. After 2 hours they rescheduled me. I asked to reschedule initially but they asked me to wait. I left with nothing done. They still couldn't resolve my credit issue, from an overcharge for a crown. I still had to sign for the full amount , before I could be seen. When I left , they were still"working on the credit"( from last week). I was rescheduled for next week. I plan to change from Humana dental plan and dentist asap! Plan to report to BBB. read more

Well, this office is the MOST poorly operated dysfunctional, chaotic money-grubbing places I have ever been to. Let me first give high praises to Miranda the dental hygienist that works there. She is the only person there that I trust with my teeth! She knows her stuff and is on top of all my dental hygiene needs. She is exceptional. As for the office staff, the office manager is the rudest most incompetent person and should be bagging groceries versus running the office. They do not submit paperwork accurately to the insurance companies nor do they submit requested paperwork from the insurance agencies. Leaving you with pre authorizations closed due to lack of caring or knowledge on how to do their job. I had to get my partials from another dentist office because they cannot do their job. My first pre- authorization was for 17,500 dollars! Yes, that's right it's not a typo! Then, they sent another pre-authorization, and it was closed due to no follow through. I could go on and on. But I think you get the gist of this office and how poorly it is run. Review ALL of your statements and make sure you get a full print out! However, please get your teeth cleaned by Miranda! read more

THEY PULLED MY TEETH IN NOVEMBER 2020 AND PROMISED I WOULD HAVE MY TEETH BEFORE CHRISTMAS BUT AFTER Six fittings still did not have them ready by june 2021.they said because my mouth is small they had trouble making the dentures but dentures are made for kids.i asked to take the dentures with me so i could get them sized elsewhere and they said no so i asked for my money back and the dentist said ok he would give part of it back. A few days later his receptionist called and said he decided not to give any money back.i don read more

This is the worst dental office I have ever been to in my 49 years of dental care. They are money driven rather than patient care. You are not allowed to say no to their dental $$$, demands. They will humiliate you in the waiting room to get you to comply. Don't go there. read more

Great & quick services for decent prices along with a great set of staff! Takes most credit cards & has everyone for oral care all under one roof! Highly recommend this place! read more

I don't even know where to start. There is an endodontist that "travels" a few times a month to this office. I went in for 2 root canals last week - one on the bottom left side and one on the bottom right side. After they gave me the anesthesia, I noticed that my left eye would not close! No matter how hard I tried, it would not close. The endodontist said that he had never seen that happen before (!). That was not very comforting. While that was going on, my mouth became completely dry. No saliva. My tongue was completely dry. Now my eye is dried out and so is my mouth! He looked a bit confused about my tongue, too. Of course, I was worried that he had done permanent damage. Quite a while later, everything finally went back to normal. I asked my best friend's daughter (she's a dentist) what could have happened. She knew right away that it was Bell's Palsy. She said that she learned about it in dental school (!). And just now, my temporary crown fell out. Ugh. Needless to say, I will not be going back. read more

The dentist there said replace my tooth and it looks horrible and told me Me Too! Bad she doesn't have to match my Tooth don't rest in my teeth. And somehow my x-rays disappeared read more

This was the worst dental experience I have ever had. They refused to clean my teeth because they wanted to sell me a periodontal program. Last year they charged me for this periodontal program without even performing the services. I am changing dentist immediately. read more

In just one new patient visit, Dr Bates and his team have changed my fear of dental visits to Spa day for my teeth. Everything about this practice turned my worry around. I also love that the new technology is dealing with issues early so you don't have expensive bills and painful procedures later... I'm Thrilled. read more

Really great dental office. The staff is fantastic all around. Nate runs the office stuff and is really great. Every office should have a Nate. Dr. Cantrell is fantastic. Laid-back personality and the wisdom of a Jedi knight or something - I guess that would be a dental Jedi ;). You'll like him a lot. I went there for an emergency and got in instantly. I told them they made me actually like going to the dentist and I never, ever thought I would utter those words in a million years. read more

Great Dentist office. Katie the Hygienist did a great job and answered all my questions as did Dr Cantrell. I'll be going back regularly for my cleanings. If you haven't seen a dentist in a while take advantage of their special $59 for xray and cleaning and take care of your teeth before you have problems. read more