Essie was a lovely person to talk to and I enjoyed her prompt response. I was happy with how my…read morecarpet turned out, but disappointed in the rest of my house. I had just purchased a house. It was completely empty. Due to not needing to move furniture I would have expected this job to have been easier and all parts of my home flawless, given the price I paid. There was still dust on my blinds and counters and floors were not thoroughly cleaned. The toilets did sparkle and the house smelled clean, but other than that I was underwhelmed with the cleaning job. I paid for the move in cleaning service with an additional carpet clean. The service was $450 dollars, which was not cheap. I do admit there are several hard to reach places in my home; I wish during the estimate I was told these wouldn't be able to be cleaned and that I could have paid a lower price. I'd like to once again bring up that she did tell me if I was unhappy to tell her. I appreciated that comment, but I'm the type of person who wants something to be right the first time and not the second. I would use their carpet cleaning services, but not their house cleaning services again.

With both parents working and spending most of the weekend cleaning, we decided we'd rather spend…read morethat time with our family. It is hard to trust that someone else will take the same amount of care to keep your home clean than we but after two visits, it felt like I was walking into a new house! Essie and her staff are very friendly and professional; the two qualities I value as a customer.

I know the struggle that Tiffany is going through. She told me. That is why I drove her back home…read moreafter she was complete so that she didn't have to spend money on an Uber. If you look at my review and actually read it, I don't say anything bad about her. My review is based on your lack of communication. If you look at that timeframe on the photo, that says "8-10", do you see the date? It says 1 June. At no time did you or your agent, clarify the time for 8 June which was the only day I requested your service. ** you are the one who quoted me $150 for my 2 bath, kitchen request. If you look at the picture, it says "pet friendly" products and in the details section it states "pet friendly home". Nowhere in your communication does it say $35 pet fee. How are now coming back to act like a victim? Again this yet another example of your lack of attention to detail. Stop trying to blame me for your lack of understanding. I was clear.

I communicated with Amanda. I needed a clean out for a move…read moreand she accommodated me. I had 1000 sq ft & was quoted $200. After she got there, she texted me, "normally this would cost $250 plus a $35 pet fee, but we'll do it for $200." Ok... no mention of "pet fee" previously, & I'm not sure why they said that after giving me the quote. Anyway, I was at the place the night before the clean & told her I didn't have enough room in my car to get the rest of the food out of the freezer. I TOLD HER TO LEAVE THE FOOD IN THE FREEZER & I WOULD PICK IT UP THE NEXT DAY WHEN I CAME TO INSPECT THE CLEAN & PAY HER. When I got there, all my food was gone! They threw it out! DID NOT FOLLOW MY INSTRUCTIONS. I was very mad, that was a lot of money in food! Then, she told me that while the 2 of them were cleaning, she left the KEY in the front door, which was open while they were taking trash out. She said a young black man wandered into the house, said he wanted to look around, & she let him! After he left, the key was missing & she couldn't find it anywhere! I told her how foolish it was to let a strange man come in, he could've hurt them, and he stole the key, which meant the locks would need to be changed! Luckily for me the owner was too cheap to change the locks so I wasn't charged for that; had I been, I would've had to deduct it from her fee. They did a good job, but had to come back because they hadn't swept off the patios or cleaned some paper that was stuck to the floor. They definitely need to step up their security & follow directions better, but I gave them 4 stars cuz they worked their asses off & the place was spotless afterward. In response to THEIR response, THERE WAS NO CAT FECES ANYWHERE IN THE HOUSE. Some litter on the floor, BUT NO FECES ANYWHERE. I don't appreciate that remark!

Tania was conveniently available and responsive when calling for an appointment. No wasted time,…read moreright to the point and scheduled a time for my address. Confirmed the day prior and showed up promptly on time. Excellent and attentive communication during the cleaning. Outstandingly thorough work performed with easily the most affordable rates in the area. I could not be more satisfied in the work they did cleaning my 3 bdrm / 2 ba home.

I used 2B cleaned again and again I was not disappointed…read more Brittany and Brandon are very very hardworking. They communicate well as to when they will arrive. They bring their own cleaning supplies and tools. I appreciate how hard they work.

I contracted this service for a deep clean and they called at the last minute saying they couldnt…read moremake it. I rescheduled and they didnt show at all nor give me a call that they were not coming.

Great old time place for fun with family and friends, American Ten Pins, automatic bumpers that…read moreanyone can use. Clean and friendly service most of the time.

Great cleaning service! Amanda and her team cleaned areas I didnt even ask for. Havent seen my…read morebathroom this clean since we had redone.