While walking the streets close to my hotel, I was beckoned to this jeweler by the unique pieces that, to my mind, seem to represent the city. The pieces made of silver and gold are poetic; similar to partially opened clams filled with gems of every size and color. I hope the kids like it as much as I do as I bought them both jewelry paying $300 to $400 apiece. I received top notch service. I requested to return later to pick up, but there was already cars, double parked in the area and I wasn't about to join them in a rental. I ended up calling and requesting the package to be sent to me. No problem. The jewelry arrived two days later along with really good quality gold paper for wrapping. Lovely. read more

Mashka Jewelry - Precious gems and silver - Jewelry Near Me - San Francisco, California

LOVE her designs! Stunning and unique! One of a kind treasures! I havef always wanted a piece of jewelry with my birthstone (Aquamarine) but never found one that I truly connected with until I saw Mashka's Sea Cliff necklace. I will cherish it always. read more

My wife was eying this spot last week and really wanted something from here. I went back the next day without her to surprise her. My experience was above average, I was greeted by a sweet Italian woman who was very knowledgeable about the products, she knew gem and stone terminology. The store is near and organized which makes the shop even easier. We selected a cuff and I was more than happy. I will say they are not cheap, but high quality & hand made. I hope it lasts a long time and my wife is happy with it. read more

I've been a loyal customer of this jewelry store for over 10 years, and it never disappoints. What makes every visit especially memorable is the incredible team--Mashka, her jewelers and front staff are always so friendly, helpful, and knowledgeable. Their deep knowledge of stones ensures that I learn something new every time. The unique designs, all handcrafted right in the store, are a rare find these days. This store has become a favorite for many of my friends and family when they visit, and holiday shopping here is now a breeze! There's truly no other place like it in town--a true gem full of gems. read more

Mashka Jewelry - Jewelry Near Me - San Francisco, California

Beautiful pieces of jewelry. Delicate, unique, timeless. The stores have a great ambiance. The staff is extremely polite and knowledgeable My favorite place to shop read more

Beautiful, unique jewelry. Each time I've come in the store, Jessica has been the salesperson, and she has been wonderful every time. Very attentive and helpful, she has helped me choose the perfect pieces each time. When I stopped in the other day, I wanted to add to my pod collection but also the chain on one of my pod necklaces had come off the clasp when I was untangling it from another one; the jeweler was in the studio and was able to fix it for me in a couple of minutes, no problem. I appreciate the attention and service, but most of all, the gorgeous pieces! They have everything from bold to understated pieces and everything in between, and it's all beautiful. read more

ADDENDUM: The store owner just called me and apologized for the poor service and I will be dropping off my earrings for repair this week. I appreciate the time she took to call and address the problem. I want to like this place because the jewelry is gorgeous but the customer service is horrific. I wore a pair of stud earrings twice and the post broke off one. I brought the earrings in to help repaired or replaced and I was asked to pay $25 for a replacement pair. When I refused I was offered to pay $20. I took my broken earrings and left and will not be a return customer. When an expensive piece of jewelry breaks so quickly a replacement or repair should offered free or charge. read more

Beware with bad quality and their obscure return and repair policy. I bought a pair of earrings for my wife and they came apart after a few days. I took them back weeks later (I was out of town and then busy with life) and the lady in the store told me there is nothing they can do because I am outside the 10 days. Pretty unhelpful since I was willing to pay for the repair or something of that sorts. Their 10 day policy for returns and fixes is not communicated until it's too late. read more

Mashka Jewelry - Jewelry Near Me - San Francisco, California

I am so pleased with this honorable business. The team kept their promises in a repair I needed on my beautiful pearl necklace. My email communication with Taylor was outstanding, patient, friendly and the best customer service I've seen in a long time read more

Misunderstanding about Mashka. Finally found the right phone number and found out what happened. There was a misunderstanding and Mashka thought that my order was cancelled. It was an online order and a glitch . After speaking to Mashka, my earrings was received after couple of days Thank you , Mashka and I'm glad everything went well . Love your jewelries. read more

I ordered on line on 04-05-2024 and to date 05-28-24 , I have not received any email tracking # or response to my email updates. I try calling the store and always NO answer. What's going on ? They took my money and run ... read more

I have several necklaces that I adore from Mashka. I really appreciate the silver pieces - they are definitely a unique work of art. My husband really wanted to take me to get a necklace this weekend and we fell in love with 2 of them. The woman helping me was patient, happy to give her opinion on several, and let me try on as many as I wanted. When I came home, I noticed that the stone on one had fallen out - they do repairs for free if it is caught right away, so we headed back and got the stone secured with a sturdier metal. Really appreciate their customer service and beautiful pieces. I love the aesthetic and wonder if they also do custom pieces. In response to everyone commenting negatively on the quality, I wear these necklaces in the shower, to bed, to the gym and they hold up really nicely. This is only the second necklace I had to bring back and I have not had any recurring issues even after really extreme wear. read more

Lady working today was very rude. I said hello as we walked in, no response, just weird eye contact. Then she hovered around us (not anyone else) with her arms crossed, clearly watching to make sure we didn't steal anything. The place was cute, but I just wanted to get out of there, unfortunately. read more

On our first date, I purchased my now wife a beautiful pearls-in-a-peapod necklace from Mashka Jewelers. She loved it, and it meant a great deal to her both for it's beauty and fine craftsmanship, but also for sentimental reasons. Somewhere along the way in our move to New England, the necklace was lost, and my wife was very upset. I contacted Mashka Jewelers, and they were able to recreate the piece for me. I had it shipped out, and recently gave it as a gift to my wife at a family gathering. She was so happy! I am also very happy with the excellent service, going above and beyond, and with the high quality and beauty of the necklace. I highly recommend Mashka Jewelers to anyone seeking top quality and excellent customer care. Thank you to my friends at Mashka Jewelers! read more

This is my favorite jewelry store! I have 5 pairs of earnings from here and 3 necklaces. All of them are stunning and I get compliments all the time. read more

Beautiful, beautiful things. I was sent over from Alchimia on Columbus Avenue to pick up a necklace they (or rather, she) was making for me on the spot. An absolutely gorgeous & quality custom made piece of jewelry made for me right then & there? When does that happen?! Operative words being gorgeous & quality. This is not like having a bead necklace put together for you by a sidewalk vendor on fishermen's wharf. No shade, just an extremely befitting stark clarification. When I asked about the shop having a different name from the Columbus shop (Alchimia), the sales associate told us that North Beach has an ordinance that dictates that a business on Columbus has to have an Italian name. So, Alchimia was born. My gold initial necklace is now one of my favorite things. The shop is full of exquisite pieces. Unique & stunning. 5 stars. read more

Mashka Jewelry - My gold initial V necklace. - Jewelry Near Me - San Francisco, California

I really appreciate the craftsmanship and choice of stones that go into the pieces that Mashka makes. I could easily have spent the rent in this place, buying up distinctive pieces of every variety, mostly sterling silver, which I hold closest to my heart and wear most often. The funny thing is, I actually fell in love with something vermeil, which is gold over silver. I couldn't resist the combination of the greenish-gold pyrite stones hanging delicately from a twisted golden ear wire, like mottled fruit on a gleaming tree branch. I'm adding Mashka to my SF must-sees, because I love me some adornment. read more

Love this place. My aunt took me here and I remember she told me I could pick something out here and she'd buy it for me. I got a purple geode necklace and the chain has since oxidized (I prefer it look a little worn). They have really uniquely handcrafted jewelry. They are handmade and not mass produced. Gorgeous stones. My aunt took me to this store a few years ago and I came back to get a pair of earrings for my dear friend. The salesperson was very helpful and took it back to the studio in back to change out the earrings for me because I liked the stones on the other pair but wanted silver (my friend prefers the silver color). They have really pretty stones and check out the rings. They look like mood rings. I'd love to go back sometime. If you're looking for unique items for people who appreciate artisan jewelry, you'll love this little boutique! And the prices are reasonable for it being hand crafted. It can actually be more in a department store. I love the gemstones and their unique color combinations. It's worth the trip up. If you don't live close, you can order online. I also bet if you email them, they could accommodate you by taking a photo or two of something. They can customize to a certain extent. read more

Jamie was super helpful in showing us around and giving us a tour of the store! very knowledgeable of the jewelry!

I live very close to this shop but never bought anything until this Christmas. My husband brought me to this store and let me pick one. I got a very pretty necklace and had a lot of good comments! Also I love to help local business. Now I love this store. read more

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I love the necklace and earrings I got for Christmas! Unfortunately, the necklace broke. I tried to bring it to Monterrey store where it had been purchased to be fixed. The woman was very firm they would not help "I don't even have tweezers here". They said I needed to mail to San Francisco. I suspect she did indeed have envelope and stamps. That having been said, I did mail to San Francisco who was AWESOME. Super fast turnaround. If I were the owner I would accept broken jewelry with receipt at the store purchased (they can mail to sf if needed) as a matter of customer service. That having been said the jewelry is beautiful and when I mailed it in the turnaround was same day. read more

Picky when it comes to jewelry for my wife, I'm always on the lookout for things that are modern and different. No chain jewelers or big box stores for my sweety. I stumbled into Mashka and fell in lust/love with several of their pieces, all made on premises. The ones with the semi-precious stones encased in an uneven silver "pod" knocked me out. I don't know what to call it, other than beautiful and unique. There are bracelets, bangles, rings, necklaces in this series. All with different stones and different colorways. Finally, I decided to pick up one of these beauties for my wife's birthday. The staff was great - she had to be very patient with me and my inability to pick just the right one. She listened to me and ultimately showed me the bracelet that ended up making my wife's day. Yeah!!!! There are lots of other beautiful creations here to chose from, so I'll be back for more. read more

I bought a gold cuff bracelet in March of 2018 from Mashka Jewelry on Grant Street and paid $270.00 for it. When I bought the bracelet the sales clerk did not tell me that it was a delicate and that I needed to be careful when wearing it. If I had known that piece of information I would not have have made the purchase. I wore the bracelet about fifteen times within a four month period when it broke in half. I brought it back to Mashka Jewelry in hopes of getting a store credit or a refund. The clerk at the store said that they were not responsible for the breakage because it looked worn and that it could not be repaired. There was very little wear on the bracelet so I could not understand that comment. With that being said, the clerk told me she could not give me any kind of refund or store credit. At that point I got very upset with her because I hadn't had the bracelet that long and it should have lasted longer than four months after paying $270 for it. I requested that she call the store owner to see if that was the final word on my purchase. The store owner agreed with her decision and told me that there was nothing that they could do. Since the bracelet was made in a mold there was no way it could be repaired. I left absolutely furious and thought it was really bad customer service. I then got a call the next day and was told that they could repair the bracelet after talking with the jewelry maker but it would cost me $40. I told the store clerk that that was unfair since I paid a lot for the bracelet and now I have to pay another $40. Even if they did repair it, I was not sure if it would break again. I asked the clerk how she could justify charging me $40 and she said that they were also putting out cost for the repair but she would not tell me how much. I told her that there was no way I was going to pay for the repair and let them know that their business practices were unethical. Please think twice about purchasing anything from Mashka Jewlery because if anything goes wrong with your purchase you had no reasonable recourse. read more

I absolutely love the unique and gorgeous designs at Mashka, however, the quality is extremely poor - especially for the price. I was gifted a beautiful metal flower shaped necklace which discolored within a matter of months. What started as gold is now a dark gray, almost black. Even more disappointing is the lack of customer service I received regarding the issue - I was never even given the courtesy of a response despite my multiple messages and voicemails. This is too bad because the idea behind this jewelry is very charming, but I do feel ripped off. read more

Loved Mashka, had a great experience in the shop over the weekend. CJ was extremely friendly and knowledgeable about the jewelry and made us feel right at home. She gave us a great glimpse into the local art scene and we will definitely be back to her for more lovely jewelry and advice next time we are in town! read more

Unique pieces and affordable. Went here this weekend and my wife freaked out! She loved everything and is difficult to shop for. Will definitely be back. And its always a plus that you get to meet the artist. Mashka was charming and the store is cool :) read more

I had been away in Big Sur, for a month and had my last three days in SF, leaving myself open to something that would "talk to me" and say, "The very fine woman in your life and I, as a unique creation, will do well together." Three days of doing LOTS of, North Beach, Fisherman's Wharf, Russian Hill, Union Street, Fillmore Avenue, and downtown, had me seeing lots of quality product, but I heard no voice. Well, a few hours before I had to head to SFO, I took one last pilgrimage to Grant Avenue, ostensibly to make one last visit to Al's Attire, on Grant, and leave a few good words, but in the process I fortunately stumbled upon Mashka Jewellery ( How could I have missed it?), on the corner of Grant and Union, It was there that I HEARD THE VOICE! My lovely companion has the heart, spirit and eye of an artist. So, if something was to talk to me and then to her, it would have to come from an "other" with a kindred heart, spirit and eye. The "pod cuffs" by Mashka, startled me into perception and appreciation. The ruby quartz caught my attention and I knew it wanted to come home with me. Then the green onyx pod cuff whispered loud and clear, "YOU CAN'T LEAVE WITHOUT ME!" so, without ANY hesitation, I obliged. They are a very stylish duet. I negotiate life on the lower end of the wherewithal scale, but the two pods, with their "Big Point Value", were a painless purchase. I KNOW in my bones that I will get BIG"points" when I give them to her tonight. Like so many of the creative expressions in North Beach, Mashka designs speak of competence, talent and vision. I will be including Mashka on my next North Beach creative expressions pilgrimage. Norman Holler Whitehorse, Yukon Territory read more

Purchased a rather expensive little necklace, which broke within four hours of wearing it. I returned to the store to be met with a rude employee who would not give me the owners information so that I may contact her directly, nor would they offer a refund. Eventually - and I say eventually, because it took weeks to get this resolved, the necklace was eventually repaired. But after many unprofessional emails and never one apologizing for the break in the necklace, this matter is closed. The owner continually insinuated that I had broken it (even stated as much in one of her emails). Unbelievable. I would never purchase here again. Ever. Be cautious...if you purchase here and it breaks, don't count on an easy transaction to get it repaired or money returned. read more

I really wanted to like this jewelry boutique. However the pieces are way overpriced, even for being custom and handcrafted, and the customer service is atrocious. A few months ago I was gifted a pod cuff from Mashka, which I liked. I wanted to buy something similar for my sister as a gift for Christmas. A few weeks ago I went to the boutique on Grant. I had no idea the cost, but after looking at the pieces I found a cuff for my sister. I was expecting to pay $100; $150 at the max, but when they told me the cuffs cost $240-280 I had to I ask about the return policy. The woman checking me out skirted my question and reassuringly told me I could get a gift receipt but never alerted me that they do not accept returns or give refunds. My sister didn't like the cuff because she felt like it was an awkward fit. I was initially given a written receipt with no return policy, so I went online saw that they will refund pieces within 14 days. Unbeknownst to me, and not clearly stated on their website, that is for web orders only. When I went to return the cuff I was treated like a criminal and made to feel ashamed for even broaching returning the piece. I left a message for the manager who never called me back. I emailed the customer service email for online orders and someone responded but basically she just emailed me a credit card receipt with their return policy, which I never even received after initially purchasing the cuff. It clearly states they do not accept returns or refund and they will only accept exchanges or store credit within 10 days of purchase. I wish the girl who sold me the cuff would have told me that point blank at the time of purchase when I asked her, instead of being deceitful. I wouldn't have wasted $300 on a piece of jewelry my sister may or may not have liked. I feel duped and taken advantage of. They have since changed their website to more clearly state their return policy, but never gave me the courtesy of letting me return the cuff based on that initial misleading information. I will not return to this boutique and will be letting my friends and family know about my poor experience there. I will also be filing a complaint with the bureau of better business. PS after wearing the cuff I was gifted for a few months, the brilliant silver has turned to a dull, muted grey. Not something I would expect from a $300 piece of jewelry. read more

Beautiful jewelry but look out! The quality is not good as far as my experience with the pod bangles, her signature piece. For a cost of nearly $300, I expect real quality. Mine broke the first time less than two months after buying it. And then again, several months later it broke in another place. Was Mashka particularly concerned - not enough to return my request for a phone call. When I finally saw her, her comment was that this rarely happened. Concern for me as individual and a local in the neighborhood - not particularly. Would she return my money - no, as in her words, it is "worn." I buy primarily from two other jewelry designers in the Bay Area - they bend over backwards if something is not exactly right. Sorry, Mashka - your designs are beautiful, but customer care - not impressive. Quality control - nope. Buyer beware! read more

Last week I ended up at Mashka's jewelry while on vacation in SF with my family. I am hard to please when it comes to jewelry. I loved everything in the store. The designs are fresh and unique. The owner was helpful and gracious. The hardest part was deciding what to get. I told my husband that from now on all presents come from Mashka Jewelry. read more

I called them from Boston with a rather complicated custom order. Ariana helped me, and she was incredibly sweet, helpful, prompt, and did a beautiful job on the order. The stones were gorgeous, the design was lovely, the price was great, and I received my order in 3 days! I was incredibly impressed with the professionalism of the store, and by Ariana's excellent customer service and work! Many thanks! read more

I currently own 2 pairs of earrings, 3 pod bangles and 2 necklaces from Mashka Jewelry and whether ordered by phone or purchased in the store, I received not only beautiful jewelry but great customer service!! Recently, I couldn't make it to the store but wanted a necklace to go with my multi beaded hoop earrings and the sales girl sent me photos with earrings like mine placed with various necklaces. The pics were so helpful and she certainly went above and beyond to do that for me! The store is stunning and you could spend hours looking at all the gorgeous designs. Thank you to Mashka and all the staff! read more