John and his crew just finished redoing our 3 pine wood floors. Boy did they come out nice. He…read moreand crew won't disappoint. Woodfloors

Floors look fantastic, however, crew did not protect freshly painted risers on steps. Work was…read morecompleted two days ahead of schedule. I would have preferred extra time was spent to protect paint job. My bad for paying final bill without throughly checking work in daylight. I was so thrilled with how the floors looked that I didn't notice drip marks until the next visit to the house. Complained to John and was ghosted. Irony is that it was John's idea for us to have the risers painted white -- they were originally same stain color as steps. Now we will need to sand and repaint. I specifically asked John which I should have done first -- floors or painting -- and he said it didn't matter to him. Painters, btw, knew we were going to have all the wood floors refinished, but they carefully covered every inch anyway before prepping walls and risers. Again, very happy with actual floors and communication during work. Moral of story -- paint after floors. UPDATE: Nice to finally hear from you John even if not directly -- btw that is what ghosting means -- you never responded to my text. It's been 2 months since you finished and I only posted my review yesterday. Very patient on my part. I guess you would have preferred me nagging you? I knew before you told me that touch ups along the baseboards might be needed where the sander left scuffs -- actually were no scuffs in baseboards. The drips on risers could gave been avoided had you covered them with plastic instead of the 1" tape alone. Review is accurate, floors are beautiful. We are very pleased with floors but frustrated and disappointed about the drips. If you are concerned about your reputation, acknowledge that you could have spent a little extra time protecting fresh paint on risers and trim below upstairs walkway, apologize and move on.

After leaving a message, at the store, that was not returned, I finally was able to speak with…read moreGene (the owner) to schedule a carpet/flooring measurement. Gene was a no-show. After 30min, I called the business and could not reach a live person, only voicemail. After 60 min, I went to the store in-person. Showroom was closed but a number was provided to call Gene. Again, no answer, left a voicemail and now a week later... still no return call. Nothing! Short of personal injury, there is no excuse for this unprofessionalism. I've moved on and found another "professional" business.

B and L floor covering installed carpet and vinyl plank flooring in our home. The flooring and…read morecarpet are gorgeous, installed perfectly. There were some finishing issues that needed to be addressed and were taken care of to our satisfaction! The installer for the vinyl plank flooring was courteous, professional, personable and excellent at his job! The gentlemen who installed the carpeting were equally professional. Highly recommended company, thank you.

Russ and his staff are real pros. Russ does the measuring and estimating. The work is first class…read more Maybe it's more expensive than a box store but the service that a local business gives you is worth it.

My husband and I are so excited about our new flooring!!! Russ and his guys did an amazing job!…read moreThey were super professional and did great work taking care that they cleaned up after themselves, and were respectful of the fact that I am a neat freak. Even when I tried to get them lunch they wouldn't take a break to eat it until the job was done. Our home was built in the 90's and there were some unexpected things that came up during the install. They took the time to fix the problems the correct way. Even though the job took one day longer than expected it was totally worth the quality of work when they finished. The new flooring completely changed the look of our home. I can't say enough how happy I am with the finished product! We would recommend them to anyone.

Was told TWICE our rug would be installed on a certain day/date - nope! When I called the day…read morebefore just to check "oh! We scheduled you for (five days later)"....no phone call or email! The day they scheduled without asking us we were out of town. They took no responsibility, no apology.... The installer we were told would do it brought a man and a woman and left....it was difficult to communicate due to a language Barrier. They eventually got the job done into the evening. Although they were very nice the original person who said he would do the job did not show. We will never do business with Selection Floors again!!

Super disappointed by Selection Floors - I agree with the last review that Tim was great. Very nice…read more& knowledgeable. I didn't think they had much of a selection of carpet and laminate flooring, based on other stores we went into. I was surprised that the owner barley acknowledge my wife & I - she seemed to be too busy on the computer. We took samples home, made a decision on what we wanted & the next day we called Tim and set up an appointment to measure. I waited from 8:30 to 10:30 for the installer to show up & they never did. I was pissed. I dropped off the samples back at Selection Floors - the owner still didn't have anything to say to me, and Tim was apologetic. I would not do business here.

Scott Dawley is an excellent craftsman and a responsible and kind human being. It was a pleasure…read moreworking with him on the replacement of heart pine flooring in our MVY home! He brings an artist's eye to his trade and puts his soul into the labor: it shows!

Scott recently removed wall to wall from a master bedroom, hallway and stairs in Edgartown. He…read morequoted a fair price and completed the job in a reasonable time. Quality of the flooring and work done was excellent. I am very pleased with results and highly recommend Scott's company.

We went to ideal flooring because the grout in our shower floor was cracked. They diagnosed the…read moreproblem as requiring both tile and pan replacement. They then did not replace the pan when doing the work. The grout cracked again quickly (within 4 months), This strongly suggests the underlying issue (likely movement, moisture, or pan failure) was never fixed. Over the course of several months we called multiple times. They set up 3 different appointments to come out and look. They never showed nor did they call to cancel or reschedule. Called the owner and he said we probably would have to replace the pan underneath.

BUYER BEWARE!!!!!! if they order you the correct merchandise…read moreyou will be happy. BUT if they do not give you what you ordered and paid for, the customer service was a nightmare and it cost me an extra $500 on my project to say nothing of the amount of stress they caused me. i asked to speak to the owner . NO call back. I emailed Mark Woods several times to discuss the issues I was having at the store. He never responded. I had to pay my tile person an extra days pay waiting for them to rectify their error. I think this was absolutely the worse customer service I have EVER encountered.

Very knowledgeable and attentive staff, keeps me well informed.read more

Terrific Customer Svc! A rug, passed onto me, needed to be…read morecleaned and young man, Milan, helped on my original visit, as well as pick-up. He was grr-eat; professional (yet no dust on his heels), informative, and patient with my inexperience dealing w/oriental rugs. The material/rug came out beautifully; however, it was Milan that will bring me back to Paramount Rug, in Hyannis, for our kitchen/hall floor replacement needs (after the cabinets are installed). The location is not ideal, but once you're inside it's not even a thought. Looking forward to revisiting in the spring.

Ken is a pleasure to work with. He did a fantastic job refinishing our floors. I would highly…read morerecommend using Millennium.

Great quality work. Great and knowledgeable and talented owner with great flooring workers also…read more Great pricing also. Quickly responded to my call. Came asap for estimate and plan and discussion on what is wanted and what he will do to accomplish it. Oil based latex or water based ? Finish - high gloss or satin finish ? I had someone come in before Millennium and this a#% didn't know what he was doing. Talked a good talk , had nice fake pictures and gave me a reference phone number as I requested. Number didn't allow me to see anything. The pictures of the floors he claimed to do ... was not his work. I won't mention his name. Though if a pegleg handyman comes knocking. Tell him to keep on walking. Millennium flooring did a great job taking care of my floors and correcting the pegleg liars damages. At least the flooring damage. Pegleg damaged my steps by spilling Polyurathane on my concrete steps. Messed up my solid wood front door, my fireplace bricks. Millennium Flooring did great work. Clean work. Quick work. A year later and I'm still raving about this company and it's owner also.

If you are looking for a tile professional who is not only a "nice guy" but also is a real…read moreperfectionist and knows his craft, Cleiton of Mayflower Tile is who you want for your next project. This past year, we did an addition to our home that included a new master bathroom,and renovated two existing bathrooms, adding a large walk-in shower to a guest powder room. Lots of questions back and forth to understand the scope and walk through the request for heated tile floors. His prep-work of the space is great; and the finished products were fantastic. He also made good suggestions that helped in a better execution of the project. Mayflower provides a good value for the project owner...he is realistic in how long things will take and doesn't over-promise. Not the least expensive and also not the most. Also, willing to work weekends...a plus!

From the owner: Mayflower Tile offers the best tile services in Massachusetts read more

We met with James and told him we were moving in June 23. We prepped the living room and bedroom…read moreJune 9th and notified him . His start date was June 18. He told us he would sand and poly on 18th and poly next two days so the floors would be ready. Needless to say we hired a big moving truck and arrived to soaking wet floors. All furniture needed to be put in kitchen and cellar. Now we have to move all furniture ourselves in 72 hours. Not a pleasant experience. Make sure you get a written timeline. Not a man of his word. Keri M. Just received a text from James after my review. He called me an asshole.

Fair price for exceptional quality work and customer service... arrived on time, finished on…read moreschedule, and did a fantastic job sanding and refinishing my entire first floor and bedroom. They installed new wood up the stairs and new flooring in the upstairs hallway. Worked around two dogs and let them out and even walked them at times just because. Exceptional service through and through! Recently, my wife left a steam cleaner on the floor for an extended period of time, which naturally left a milky water damage spot the shape of the steamer head and my puppy chewed one of the corners of the bottom stair. I reached out to the owner a year and a half after he initially performed the work, and his answer was "simple fix for both" after looking at it. The next day the repairs were made and he insisted it was at a no charge. Couldn't be happier with our choice to hire this contractor.