My wife and I bought 3 touring bikes over the years. We've been all over united states and Canada…read more Everyone at mason city made this possible. Especially the service dept. Dave Paul Charly My wide had a brain tumor and their concern for her from Everyone at the store was unbelievable Moved to Arizona so had to switch to Harley davidson of Scottsdale. Also very good people

Stopped in to buy a couple of T-shirts. I can't speak to their sales or service departments but…read morethe staff in the clothing area were friendly and helpful as usual. This dealership is off the beaten path so to speak. I just happened to be close by visiting the crash site so it was convenient for me. Looks like a nice little place and I'm sure the Harley owners who live in the area appreciate having a dealership in town.

I purchased a 23b 2026 Winnebago Ekko from Lichtsinn in August, 2025…read more There are pros and a couple cons to share. PROS - Lichtsinn's volume of online instructional videos was helpful before the purchase and afterwards.  I flew in to Minneapolis, the pickup and drive down to Lichtsinn worked great The RV itself has been all I hoped for and more The orientation process Lichtsinn providing a loaner vehicle  The service and parts department.  I have called about 5 times over the 1st 6 months with questions and they have all been answered professionally. Some of the names I recall of people who have been very helpful:  Justin, Hannah, Cade, Stacy, Jeremy (sorry I'm not remembering everyone's names). CONS - Primarily related to the salesman I was randomly given when I first sent an email inquiry about available stock. When I brought up the idea of a 3rd party inspector (which I paid for) reviewing the vehicle before I flew in, the initial response was Reed tried to talk me out of it. When I flew in to purchase the vehicle there were a couple of items not completed from the inspection.  It appeared that Reed hadn't reviewed the inspection items.  He then tried to blame the service department. Two weeks ago I had an issue with my steps malfunctioning while I was traveling out of the country.  I called Lichtsinn towards the end of the day.  The operator forwarded me to Reed.  Reed said he would try to get someone from service.  The phone was placed on hold for 10 minutes and then finally went dead.  I called him back and left a voicemail for him.  I then called back again and Hannah (I believe she is in Accounting) was super helpful and tried to help.  I still haven't heard from Reed. For the most part Lichtsinn was reputable.  After the most recent incident it was appropriate to leave this feedback.  If you have a choice on salesperson, I would consider this. Thank you.   Steve H.

IS ANYBODY LISTENING? I'm very aware that most if not all RV…read moredealership service departments are extremely busy but I've never had to wait more than 24 hours for someone to acknowledge and respond to voicemails. I even left 2 messages on their webpage service portal and still...crickets. Just thought I'd pass along my disappointment.

Serviced my 2015 Chevy Colorado, Very happy with there work. This is my second vehicle this year…read moreI've had serviced. AGAIN THANK YOU

My local mechanic said I needed a repair for which he did not have the machine. I made an…read moreappointment with the local Ford dealership. On the day of appointment I left the vehicle with the understanding it would be ready in 48 hours. 48 hours later the dealership had not even started on the repair. I removed the vehicle and delivered it to Miller Transmission about 3:00 p.m. on Thursday. The next morning I received a call saying the repair was complete. The Ford dealership was telling me how expensive the repair would be. Miller Transmission charged about $140 for the repair. The vehicle runs perfectly and I am well satisfied. eh

I just bought my 4th Ridgeline from Hosmers/Eddie Lundmark and I can say that the truck is…read morewonderful, the price was right and asI live in Ankeny and have done business with te area dealers here, Hosmers/Eddie rise to the top

My daughter tried buying a car and was turned off and backed out of buying the car she wanted…read more After getting everything set to buy the car, the sales manager made inappropriate comments towards her including asking if she was single and he wanted her number. She has been holding this in and finally was able to speak up, as this has left her very uncomfortable. This is unacceptable behavior and hope this does not happen to anyone else.

Dan did an excellent job with helping me find the car I was really looking for and made the…read morepaperwork, pain-free. The vehicle had few more issues to go off a lot, per being inspected, such as needing new tires, new brakes and crack in windshield.

Superior service from the get go... bought my new car with Brian who was knowledgeable and very…read morehelpful - the paperwork process was pain free. Since buying, I have also dealt with Rick who has definitely gone above and beyond to make sure everything is "right" with the vehicle. They've done more than expected and have earned my family's business

Phenomenal service! Glen pulled up next to us in the parking lot trying to replace a wheel hub on a…read moreloaded trailer next door to his shop (all on his day off mind you!) He was very polite and knowledgeable and wouldn't take a dime for helping us get back on the road. You don't find that kind of hospitality anymore so thank you Glen for saving our butts and restoring faith in humanity.

Excellent service. First time here but will be a repeat customer when I need new tiresread more

The service is great! You feel welcomed when you walk through the front door. They don't pressure…read moreyou into purchasing any additional services or products.

Best tire dealer I have ever visited! The people are incredibly friendly and helpful. They are…read morethe best!!

Very thorough. Gave me complete estimate. Scheduled work quickly. Car was ready on time and they…read moregave great assessment and information for long/term. Very satisfied. Will return.

We were so impressed with the expedient and friendly service at Lake Auto! We called about an…read moreurgent sensor warning and they dropped everything they were doing and got us back on the road immediately! Highly recommend!