If you are ever stranded in the area around Mason City, Iowa, Auto ER is the place to call. Andrew…read moreanswers his phone at odd hours, and you don't find yourself leaving VoiceMails, wondering if anyone might actually call you back. He and his other mechanics each have a story of their own, about being in dire need of mechanical repair...outside of the banker's hours that most auto shops keep. Because I was stranded about 4 hours' drive from home, my Avalanche got first priority on the lift, and Andrew and Pat started calling around for the parts that I was going to need. In my case, the ring and pinion in the rear differential had essentially grenaded, blowing a hole through the rear diff cover, and filling the interior of the differential with large steel fragments from the broken ring and pinion. If you get a chance, watch the video, from when Andrew first opened it. These days, repair kits, rebuild kits, and even whole axle assemblies are more expensive than they ever have been, availability is poor, and lead times to get any of them have grown from a couple of days to five to fifteen (!) business days. I was able to locate a replacement used axle some distance away, and Auto ER wasted no time doing a thorough and professional axle swap. Andrew and his men were on deck at 0600 in the morning, to start the swap. The shop there ordinarily opens at 0800. What I am saying is that Auto ER, Andrew, and Pat went well above and beyond, delivering next-level service to this stranded motorist, and I appreciate it greatly. A "business as usual" shop could easily have kept me stuck in Mason City for seven to ten days. Auto ER made sure that I was able to get back on the road relatively quickly, so that I could return home. Thank you, Auto ER! You guys are outstanding!

On a road trip when we had a wheel bearing issue. Definitely not available for emergencies. I'm…read morestranded in Mason City and there's nothing they would do for me.

I have had a few cars repaired here. Some body work and then the proverbial "do you hear that…read morenoise--please fix it." They are the type of trustworthy people that you can do that with. Very reasonable prices. I didn't want to be without my car to get a dent fixed, so right before I went on vacation I gave him the car and he fixed it and I returned from vacation to find the car parked in the garage. Only in Iowa, baby....but this is a cool, trustworthy business that has earned the good reputation that they have.

From the owner: Ray's Collision offers auto restoration, collision, classic engine and transmission, and computer…read morediagnostic services in Mason City, IA.

The service is great! You feel welcomed when you walk through the front door. They don't pressure…read moreyou into purchasing any additional services or products.

Best tire dealer I have ever visited! The people are incredibly friendly and helpful. They are…read morethe best!!

Very thorough. Gave me complete estimate. Scheduled work quickly. Car was ready on time and they…read moregave great assessment and information for long/term. Very satisfied. Will return.

We were so impressed with the expedient and friendly service at Lake Auto! We called about an…read moreurgent sensor warning and they dropped everything they were doing and got us back on the road immediately! Highly recommend!

Fast, reliable and friendly service with Matt and the team at Graham Tire. Pricing and quality of…read moreservice will bring me back again!

Had a flat tire on a small compact tractor. Called the office and she said the guys just got back…read moreand would be right out. A bearded younger guy, sorry I cant remember his name and another guy "Donnie" who had been with the company a short time and was still in training showed up within the hour. They arrived and immediately got to work. Put an inter tube in the tire and had the job done in less then an hour. Cleaned up the tire and the area. Checked air in other tires. Mentioned the front tires would need swapped out soon, asked if I wanted a quote and I said sure. Guy called the next day. Overall the guys were professional, friendly and very courteous. Price was fair for repair and the new tires quoted. Great experience.

Charlie's always does a great job, calls with an estimate before any major repairs are started and…read moretries to find the most cost effective way to solve any problem. Trust all my vehicles to Charlies. Gets the service done when they say it will be done.

Absolutely amazing service!!! I was traveling from Minnesota to Des Moines on a Saturday and…read moredeveloped an issue with my vehicle. I happened to be in the Mason City area and pulled into Precise Auto to see if they would be able to look at it. I didn't expect much as it was a Saturday, but the owner, Tom, and the mechanic, Jason, were more helpful than I could have even dreamed of. They took my truck in, diagnosed a bad wheel bearing, and were able to have it fixed in under two hours and get me on my way. I would highly recommend them to anyone!!

The owner, Tom, was about as helpful and friendly as anyone could ask for. We were trying to rent a…read moreU-Haul tow trailer and he explained everything including the cost difference between the trailer and the dolly. This man went out of his way to pick up the dolly from another U-Haul and had it ready for us when he said he would. I highly recommend this business to anyone in the Iowa area.