We had trouble with our Class A motorhome on our way to Denver. Had to stay in Kearney, NE, and…read morewere fortunate to find Bish's RV to help diagnose and fix the problem. Special thanks Cameron, Keagan and Tim for your excellent work and getting us back on the road. Awesome job to all! We and our three grandkids thank you for helping us continue on our vacation. Brad & Vicki Schardin Marion, SD

We just purchased a travel trailer. From beginning to end these people--every single one of…read morethem--felt like family. Never has a business pleased me more.

From the very beginning of our buying experience, we've been impressed with everyone we've had…read morecontact with. They respected that this was a very large purchase for us and didn't push us to buy or buy any particular brand or model. Our sales consultant was extremely knowledgeable and answered every question we had in a straight forward factual manner. Our back office experience has been equally as pleasing. The offered several financing options with more than favorable interest rates, but were ok that we decided to purchase without financing. The service department is clean, comfortable and from the technicians to the service managers, they took as much time as we needed to familiarize ourselves with the operation of our new travel trailer. Rich and Sons were recommended to us by friends that purchased their 5th wheel RV from them and now we are glad to do the same. While in state, we live a good ways from Grand Island and they worked well with us to make the buying and delivery experience very satisfying.

Worst experience ever me and my husband went here to see about an RV we found online the…read moreconversation started okay but 5 mins later the one salesmen left and a different one came over with two other guys that just stood behind me and my husband making us feel very uncomfortable as the lady told us that our credit folder wasn't thick enough she said very rude and condisending tords us we had everything we needed the down payment the doc fee exc and this lady was just a bitch talking bout how she has a bank that helps with people with low credit score even tho she never even checked our credit never offered to call the bank she was telling us about basically just told us sry bout ur luck there the door these two guys are here to show u the door it was the worst experience of our lives I would not recommend this business to anyone go to bish instead

Awesome customer service from everyone on the Jacobs team. I drove 900 miles round trip to do…read morebusiness with them, I wouldn't hesitate to do it again tomorrow. They initially earned my business with great pricing and friendly sales staff. However the buying experience got even better once I arrived at the dealership and finalized my purchase. class act all around, I will be back for my next purchase!

We recently bought a Renegade Verona from Jacobs Ford & RV. After searching for months, we finally…read morefound what we were looking for at Jacobs and in speaking with Brad and Bill we decided to this was the people we wanted to buy from. The price was right and the people were easy to deal with. We flew in and Bill picked us up at the airport and took us to the dealership (we live in California). The customer service here is superb and Bill, Brad and Dustin (it's a family business) were all amazingly knowledgable and helpful. Our new Renegade was not only washed, full of fuel but stocked with a case of water, beer, a bottle of wine and some essentials (TP, paper towels and antibacterial pump soaps in the bathrooms)!! It was such a pleasure to deal with the Jacobs . . . they genuinely care about their customers. They went over everything (and there is a lot) they were also readily available for phone calls during our travels home. We had an issue with the steps and Brad had new ones ordered and ship directly to our home. They arrived before we did! I would highly recommend buying from Jacobs Ford and RV, it was well worth the flight.

I have had great times in my camper that I purchased back in march of 2020. I basically lived in…read morethat thing to make sure I was ready for my first outing after bringing it home. I drove to them in Nebraska to pick it up from Illinois. The people were so amazing!! Bob is a great guy and he will answer any question you have about anything. I did loan my camper out to a homeless coworker and they destroyed it and I was devastated but that's why I got insurance and the girls in the office were amazing help especially dealing with the insurance company. I also upgraded my original camper and made the trip to the shop for the upgrade that they planned ahead and did all the work and checked over all my seals and made sure I was 100% before leaving the next day! I can call the office and Bob and the girls are always ready to help with any questions I ever have! I am already looking into buying an upgraded version and look forward to the adventure to getting it!

I bought an Outbound T-Rex Wedge. I love the idea of an affordable off-road trailer and do…read moregenerally enjoy the trailer. This review is not about the trailer itself, but rather my customer service experience with Outbound. I recently paid for their professional installation of my shower awning because I was advised that certain owner modifications could affect the warranty if they were not performed by Outbound. During the installation, I specifically showed them exactly where I wanted the awning positioned because we only had less than one inch of clearance below the rooftop tent (RTT), and I pointed out that detail. Despite that discussion, it was mounted too high, causing the RTT to contact the shower awning before it could fully open. I did not discover this until I drove 2.5 hours home and waited 72hrs for the sealant to cure, which is when I attempted to fully open the RTT, discovering it was making contact with the awning. I do not know if Outbound tried to open my RTT to verify clearance. When I removed the awning to reposition it myself, I discovered multiple unnecessary holes drilled in the bracket supplied by Outbound and a bolt I supplied that had been ground down to fit the T-slot of the awning. In my opinion, the workmanship was well below what I expected after paying a couple hundred dollars for professional installation. Their response? Initially, Amber emailed me saying it was mounted exactly where I told them to mount it and that "it is an easy fix" and that I "just needed to raise the tent 1/2 inch." That overlooks the fact that I still had to remove, redo, and correct the installation myself after paying for the service. Raising a roughly 160-pound rooftop tent that is mounted to the roof rack they installed is not a simple adjustment. I certainly did not request for the awning to be mounted so high that the RTT could not be deployed. I had asked for a partial refund to compensate me for their work that I redid. Amber told me she could not issue a refund and that the owner Bob was out of town. Four weeks have went by and I reached a couple times and did not receive a response, so I'm posting this review. Based on other customer reviews I've read, my experience does not appear to be unique. I've had to rely on my own time and skills to correct issues because I did not receive a satisfactory solution from the company. I have photos and the email correspondence documenting my experience. Update: within hours after posting this review Outbound has decided to respond to my original request of asking for a partial refund...they sent two emails. One claiming my review is false and another threatening to sue me for posting "miss information"...yes, that's how they spelled it. Follow-on emails on a Friday refused to even discuss anything as long as my review was posted. In an act of good faith, I temporarily removed this review over the weekend to allow for discussion and consideration. I got an email Monday morning claiming that my initial comment of "looks great" minutes after seeing it mounted somehow is a verification of proper clearance and function and that no partial refund would be given. I was threatened again with legal action of any false and negative reviews. In that same email the company acknowledges that my clearance issue was a "10min fix", completely ignoring that corrective work still needed to be performed after I paid them to do it for me

Did not fulfill the written contract, and has since made claims that I'm not owed a refund because…read moreit all evened out. I couldn't complete the laundry and second bathroom area, which were supposed to be beneficial to my handicapped 14 year oldest care. I have my elderly parents moved in, but it took several extra months of work which included waiting to hopefully get refunded for things paid for that were not done! The owners have been extremely rude to me since trying to get what's rightfully due consumer's by law. They also had a business they financially sponsor speak to me inappropriately. The owners wife is part of atleast 6 different organizations that helps families like mine, but I can't use a single one of them to assist us in getting a refund we are due. Today is Nov. 25th, 2023, I was due a refund back in Febraury 2023.

From the owner: Bob Stahla Homes has been in the mobile home business in Grand Island, Nebraska since 1972. We…read moreoffer quality pre-owned mobile homes in a variety of price ranges. We also service mobile homes and recreational vehicles. Bob Stahla Homes has a strong rooted background in manufacturing, sales and leasing of mobile/modular offices under the trade name Lane Manufacturing. Bob Stahla Homes will provide you with a friendly, knowledgeable, and trustworthy staff; while offering affordable pricing and excellent service after the sale.