I'm new to the marina (starting 3rd season) and I have nothing but great things to say about them…read more Service people have always been helpful and professional, parts delivered on time and at the going rate. Office is only during the week but you can leave a message and you'll hear back. Staff walks the area to check when bad weather is rolling in. Renovation on docks is going to take them to a new level!

I've tried doing my own repairs and upgrades for years on a 2001 Mercury 90 hp 2 stroke and for the…read moremost part it goes pretty well, but there have been a couple of times when I've had to take to Gwenmor and they've done a fantastic job. I have also been so fortunate to get help from Matt on the parts counter at Gwenmor. His expertise about Mercury engines and advice about how to diagnose a problem has been priceless. He's always cheerful and attentive. Gwenmor is so lucky to have him. I would recommend this business anytime.

Made a resrvation specifically asking for a port side tie up to launch the dinghy which is on the…read morestarboard bow. When we arrived at B10 there was no room to launch the dinghy. The fuse on the box was broken so there was no electrical. The office was locked so we waited until after 10 for someone to show up. There were empty slips on the floating docks but were told they were full and the dockmaster wouldn't be in until 2. We tried another post but the connection was broken. At this point we were fed up and got ready to leave. I went to find the dock person but the office was locked and she was no where to be found. I called and spoke to Sara and said were were leaving and if billed would dispute the charge. When drove up at 6 to meet friends on another dock there were 12 slips empty. This is the second time this has happened at this marina. We will no longer give them or any other marina they are associated with our business.

The owners here are absolutely beautiful inside and out. Great service. They have free parking at…read morethe side of the houseoffice. Make sure to make a reservation ahead of time. They do accept groupons for two hour kayak service here which me and my bf did and we had a blast. They have kayaks for tall and short people. Equipment was in great condition. Easy check in and check out. I highly recommend. I will definitely be back.

Veteran owned and operated and dedicated to keeping customers happy. Support local small business!read more

we love the people docked here! the location is second to none! However, we spent all last year…read morewith inconsistent wifi...they rewired the whole place...We have been here the last 3 weekends in May 2026 and have no had WiFi since.

Mystic River Marina is my new home for my 38. The service department is easy to work with and the…read moremarina it self is wonderfully well maintained and very clean. Having a easy access fuel dock and pump out makes boating very easy. Great ship store and salt of the earth breakfast at Kitchen Little restaurant. Thank you

This is a world class marina right on the Mystic River. It is before the delays of the Railroad…read morebridge. They have all the great amenities for boat owners: super clean restrooms and showers, laundry, pool, grills, winter storage, repairs. etc. The good news is that it's within walking distance of Downtown Mystic with a large array of shops and dining. So much to do. There's also an exquisite clubhouse for parties and weddings with a spectacular view of the river.

We have kept our boat here since 2001. Everyone here is nice and very professional, when you need…read moresomething done it's completed in a timely fashion. We have made life long friends and memories in Mystic.

Vending machine took our money and office mgr didn't do anything. We deposited $3 and a coke…read morerequired $5 but machine didn't take any more bills and wouldn't return.

Unfortunately, our interactions with Noank Shipyard may predominantly be characterized as negative…read moreand discouraging. Consider the following five illustrative examples of our direct experience: One. When we first arrived, we brought our center console 10ft dinghy with us. I spoke with the marina's office about having the yard pull the boat, tune and repair the outboard, and patch two leaks in the inflatable part of the boat--and a work order was completed. I returned several times to see if the work had begun, but after more than a month and a half with no response from anyone, asked that the boat be pulled so I could take it to another marina to be repaired. Finally, that occurred and I trailered the boat off-site for service. I know that marinas get busy, but the lack of communication regarding the service was frustrating--an unnecessary frustration that could have been easily avoided by simple communication with me, the customer. Two. Several times while we were at the boat, we witnessed a dock hand yelling at slip holders as they came in or went out. In one instance, the dock hand actually yelled at the customer and said that if the customer did not follow his exact directions he would walk away and let the boat flounder into the docks. Of course, there are vastly different skill levels at any marina, but A) the boaters in question were not all amateurs, B) in at least one instance, the dock hand's directions were simply wrong, and C) in no instance should it be appropriate to yell at a customer (let alone threaten to abandon him during the docking process). In a related note, apparently the instances we witnessed are not unique. Several slip neighbors commented after one dock hand outburst that that behavior is not uncommon. And, in a few instances those behaviors were also noted by other marina staff in their conversations with us and shrugged off as "that's just the way it is." Three. One of the times that the boat was moved from the Seaport to the Shipyard, a 50ft 30amp power cord was not returned with the boat. While this is not a major issue, I had to make three trips to the office over the course of a month and half to ask that the cord either be located or replaced. Finally, after those direct conversations, the cord was located and returned. Again, needless frustration that could have been easily addressed. Four. Two years ago, I replaced the boat's water system, including the hot water tank. While winterizing the boat this year, the mechanic broke a fitting. No one called to tell me that the fitting was broken during decommission. When I discovered the damage, I called and spoke with someone at the office, sent a photo of the damage, and was assured that the marina would "take care of the problem" at recommission this season. I was surprised, then, to see in my next bill a charge for repair of the damage that the tech had done, and also very surprised that the marina refused to take any responsibility for the damage. These sorts of issues are often easily addressed through communication with customers. If someone had called me immediately and informed me of the damage, I would have gone out with the tech to see what happened and we could have agreed then on whether the damage was caused by a faulty 2 yr old fitting or a tech accident. Instead, I discovered the damage. When the office person with whom I spoke said the marina would "take care of it" at recommission, that reasonably implies that the marina is taking responsibility for the damage and is communicating that customers are valued. The bill I received and subsequent conversations about that bill indicate the opposite of that conclusion. Five. There is a cover over the water system that is held down by screws tightened into fittings embedded in the wood furniture of the settee. On inspecting the water fitting repair, I noticed that the screw fittings, in which the screws for the cover are tightened, are now all stripped and were simply placed into the fitting holes. That sort of damage only happens when a power tool is used to tighten the screws rather than taking the time to hand tighten them. Repairing that damage is not a simple process and requires me to drill out the fittings and install new ones. I do not know with certainty that the tech caused the damage I describe immediately above, but I do know for a fact that the fittings were all fine before the boat was decommissioned last season and were stripped thereafter. Considering the frustrating lack of care towards boats and customers we experienced to date, it is not a leap for us to assume that the tech stripped the fittings while tightening them with a power tool. And finally, that is the theme of the issues we experienced at the marina. The marina consistently demonstrates and communicates that it does not care about its customers or their boats. And, our efforts to communicate these issues with the marina were met with resounding silence and apathy

Laid back and super friendly. We spent three nights on a mooring, remarkably wake free as close to…read morethe channel as we were. Great launch service, but know that they stop at 4:30 Monday-Thursday. Adequate space at their dinghy dock. Nicely maintained heads and showers. A 15 minute walk to breakfast or a small beach; 30 to the restaurants.

Can't say enough good things about this absolutely terrific marina!!! Sue, Ethan and all of the…read moredock hands are incredibly helpful and receptive in securing overnight space at their site. A quick walk into Noank Village and surrounding area is always quite enjoyable.