I haven't dealt with Dr. Malik, but I have been seen by PAs in both locations…read more First off, my last visit there was a little confusion between the ZocDoc site and the doctors office. They called me to tell me the appointment I had made actually shouldn't have been allowed because they don't do general check ups that late. It wasn't a big deal to me, but the lady who called me was able to schedule me another appointment earlier in the day that wasn't available online. Not only that, when I asked which exit to take from work she moved the location from Germantown to Gaithersburg because she said I wouldn't need to drive as far and traffic would be easier! It was so thoughtful she did that for me. My wait was only about 10 minutes when I got there. Maybe a few minutes less, I didn't time it. The front desk lady chatted and time flew anyways. When they came to get me, everything was explained to me very well, and I wasn't touched without being told exactly what they were going to do (example: we're going to take your temp from your ear). It's little but sometimes you go to a doctor and everyone just manhandles you. The provider I saw, Renee, was amazing. She sat and listened to me and took notes on even little things I said. She explained the lab testing she wanted to do, and never made me feel awkward. I could feel she cares a lot for her job and patients. How they were going to use my insurance was also explained very well, and before my visit they called me to make sure everything was in order before I came in. And if you don't believe me, Washingtonian magazine also loves Dr. Malik, ranking him as one of the top doctors in the area.

To be fair, I would not give this office zero stars, as that would be an insult to zero stars…read more Now, I would not recommend this office. Who would? They have recently started requiring patients to come in every three months to renew routine medications such as blood pressure and cholesterol medications. These are common, non-controlled medications. If the purpose is medical follow-up, then actually follow the patient. Instead, you are required to make an appointment, typically wait 20-25 minutes, have a nurse check basic vitals for couple minutes, and then see the doctor for less than five minutes. It feels like an illusion of follow-up care rather than an actual evaluation. No blood work was even ordered. I specifically had to ask about it. So what exactly is the purpose of requiring the follow-up if you are not checking how the patient is actually doing? Just look at the patient, say, "You look fine," and bill the insurance? Even worse, the doctor did not review my test results. After looking at my BP reading, he said, "Ah, I guess that is why you are on blood pressure medication, right?" That told me he did not even seem to know why I was there. Yet the office required this visit before renewing the prescription, and roughly $500 was billed to insurance. OK, my insurance covers fully, but still, I do not understand how this kind of practice is considered ethical. Then, we wonder why healthcare and insurance costs are so high. Well, now we know predatory practices like this. My impression is simple: this practice feels far more focused on generating billable visits than providing meaningful medical care. The doctors seem disconnected, the front office seems disengaged, and I have very little confidence that a developing serious condition would be recognized early with this kind of superficial follow-up and subpar care. My advice: run elsewhere like there is no tomorrow. If you decide, or are forced, to stay with this office, may God have mercy on your soul.

The best! I have been going here for over twenty years,…read moreThe doctors are amazing; the nurses and staff are wonderful! If you want the best, it's here!

I was sad to see the bad reviews and wanted to post my recent experience. I know the concierge…read moremodel isn't ideal for everyone but we like it and I love Dr. Farrell. She's great. Wonderful. I love the additional access and follow through that the new model affords (even though I understand why some patients were upset by the model change.) The routine primary care offices are fine if you have one physical a year and are never sick...but if you prefer more care and handling I strongly suggest a concierge model if possible. Dr. Raffo is also fabulous. I like these doctors a lot and am happy we joined this practice!

Waited more than twenty five minutes in a virtual appointment for a health care provider who never…read moreshowed up, while I was at home sick. I checked in with staff virtual and the physician never showed up Then I tried to speak to business manager about problem left waiting on hold a long time Changing my primary care completely unacceptable

When I made appts years back, when Dr Janssen didn't have any physican assistants (PA's), I thought…read morehis practice was very good and recommended him to my family. He was listed in Washingtonian top doctors list (feels like a long time ago) back then too. Ever since Dr. Janssen has two PA's, Jamie and Rebecca, you rarely if ever can make an appt. with him! Might as well call this practice Jamie's place. On the plus side, you don't have to wait much to see your PA. Wish I can also consult with Dr. Janssen in addition to his PA though. Their lady staff who draws blood and urine work at the office, is so depressing. You can tell she doesn't like working there at all! Yes, it's convenient not driving to LabCorp, but man, smile a little. You do get your lab work results through their Healow app, which seems every doctor is using. Please Dr. Janssen, make some more time to see your patients, instead of your two PA's!

I came in looking for a specific type of medicine but was immediately told that she doesn't write…read moreprescriptions for that. She could have let me go at that time and I should have known to leave but she proceeded to examine me just to get an insurance claim! I basically had to pay a copay just to be told she doesn't prescribe that medication. Do not recommend this place.

I and my wife have been going to this office the last 3 years. my primary doctor dr seem take a…read moretime to explain things and have done a lot of research into how diet can prevent diseases as well as support well-being. This practice place is always about the patient health and the future of patient living standard. I find dr seem so knowledgeable in medicine and also is truly interested in you as a person. He listens to me and works together in solving any issue or problem. highly recommended Thank you doctor

Dr. Seem, my physician, is very conscientious, caring and personable doctor. My experience with the…read moreoffice is nothing short of receiving the best of care when I need it most. I would highly recommend patients to join the practice as both Dr. Seem and Dr. Kalra, are attentive, they explain every detail of your treatment and answer all your questions and never sacrifice your time.

I found Dr. Wadhwa to be relatable, attentive, thoughtful, caring and knowledgeable to name a few…read more He is truly much more than the few attributes that i have mention. My husband and I were a few minutes late getting there but he came out and introduced himself to us and ask if it would be okay if he saw another patient ahead of us so that he could give us the attention that he felt we deserved. He told us that he did not want to rush our visit. How amazing is that, we were late not him. I have had some good doctors in my life time but never with such great presence. Even though my husband did not have his medical records with him he assured us that he rather assess his medical history based on the medication he was on and his questionnaire of my husband medical history. I looked at three other doctors portfolio's on line but i never read through anyone of them. I kept coming back to Dr. Wadhwa every time. The spirit in my heart told me not to look any further, his portfolio spoke to my husbands medical condition and after meeting him I knew we made the right decision. I'm filled with so much joy knowing that we made the right decision and that we both will be well taken care of but Dr. Wadhwa can lead us to the water but he surely can't make us drink it, therefore we must do our part as well. Thanks, Dr. Wadhwa for accepting us as your patients. Olivia B. and Earl A.

It's a small modern doctor office with positive vibes and that gives me hopes for a much closer…read moredoctor/patient relationship that is missing from many large impersonal doctor offices with too many doctors and having too many patents in the waiting room. When I walked in, I'm the only patient and I feel safe and not be encumbered with other patients in waiting room with their illnesses. Dr Lakhvinder is an excellent and caring physician who took the time to listen to my medical situation and made very good suggestions and quick calls to my pharmacy. I'm feeling a big relief knowing that I am under excellent and watchful care.

I really liked how it's easy to get an appointment here. The front desk staff is very nice and…read morefriendly. However, during my last appointment I was charged an extra $200 for a "diagnostic" code during a routine physical when I mentioned another small health related issue. I'm aware this is a common practice among many medical providers and I'd be less annoyed had I received any actual medical advice about what I mentioned, which in this case I did not. I won't be returning here or to the doctor I saw.

Very professional staff before, during, and after surgery. I was out at ease every step of the way.read more

Extremely cold and condescending. Dr. Win made no efforts to make me feel comfortable. She…read morerepeatedly asked if I was stable when I told her I had anxiety, even though I had already filled out a patient survey about mental health (which she clearly did not look at). She asked me what my name was in the middle of the appointment. Despite having scheduled a physical exam, she automatically assumed I would not want to have my breasts examined. The staff are equally cold and apathetic to patient concerns. I had a horrible experience.

I normally don't review, but I feel like I have to review this time . This office is horrible so as…read morethe doctor, very bad. Unprofessional, dr will not let you speak your words, it is like she only likes pt to listen to what she thinks. She can't treat at all. I want to give this comment so whoever will read this please be aware! Go to other better dr but not this one.

Dr. Nwankwo was the most disrespectful doctor I have ever dealt with. I went in for my appointment…read moretoday at 11:30 for a follow-up from a hospital stay and after waiting over an hour to be called back, I then had to wait longer for the doctor to come to my room and then ask was he supposed to be there. I made a comment that if he wasn't I was leaving because EVERY appointment I have there, the desk people don't know why I am there or there is some big confusion. I work a FT job and have to take time off to come to appointments for them to not respect the next person's time. Ironic how another patient was sitting there for 5 hrs by this time, only to find out no one ever told the technician that she was there for her sonogram. Same thing happened to me with the same technician at this office. It wasn't his fault....it's lack of communication and competency of he medical staff. The main lady at the desk, Gabby, makes the most excuses instead apologizing. They find a way to make the patient wrong.

The easy online user friendly website to schedule my same day appointment. The office is always…read moreclean. The providers there listen to all my concerns.

Had passed already 6 days after my visit I am still waiting for the results to take the correct…read moreantibiotic. I believe they lost the sample and don't want to admit it. I accepted to receive an ordinary prescription without knowing the exactly result and the pharmacy does not have the antibiotic prescribed. Looks like they don't check it with the pharmacy. I ended up in the hospital because the infection and pain had increased.