I was extremely nervous about the whole thing but it has become a place where I feel cared for and…read moreSAFE . And being safe has never ever been in my life. Got some favorites over there. Tall dark haired young man excellent guy and my friend who would say I got you girl ..if you are unsure please don't be. I have nothing but good things to say Andrea

I love the Doctors and Nurses. Unfortunately I am having a hard time finding a ride. I wish they…read morehad more offices. I live out in Groton. Please open an office out my way. We have nothing around us. We have empty offices at 100 Boston Road in Groton. Which is near 495 and rt. z we need you out this way

Just had my first appointment and cannot say enough great things about this facility. From my…read morefirst phone call to meeting the Doctor everything went smoothly. I was in serious pain and was seen on the same day I made the call, that in itself is amazing. Upon arrival, the staff was professional and very concerned about my condition. They listened closely as I described my ailment and told me everything that they were doing. When Dr. Blake came in I was very nervous and she recognized my heighten state. She took her time examining me and throughout the process she remained very calm and explained what she was doing. She gave me her diagnosis along with a follow-up treatment plan. The staff then proceeded to take care of all the follow-up appointments needed, from booking my MRI to calling my PCP to get prior approval. That has never happened to me with any other Doctor's office. Usually I'm the one making all the calls. I wish I could give Boston Pain Specialist a perfect 10 but 5 is the highest on Yelp. I totally recommend them if you are looking for caring and professional people.

I still cannot believe how wonderful this office and staff is. I had my second round of injections…read morelast week, and once again everyone from the front desk(Marco) and Leslie, to Dr. Blake and who John were so caring and understanding. I HIGHLY recommend this as your go to place for relieving pain. Thank you to all of you!

I cannot say enough wonderful things about this home care agency. From the very first interactions,…read morethe Firstlight team demonstrated compassion, professionalism, and dedication to providing the highest level of care. Every caregiver who supported my mother (who can be difficult at times) treated her with dignity, patience, and kindness, creating an atmosphere of trust and comfort that immediately put our entire family at ease. The staff went above and beyond to ensure all needs were met. Communication with Firstlight was always clear, reliable, and reassuring. I have to give a special shout out to Elise, who I primarily communicated with from Firstlight. She was always responsive, flexible, and proactive, which made an incredibly stressful time feel manageable. Her weekly updates helped my family work with the team to be proactive for next visits. That was greatly appreciated. Firstlight takes the time to understand individual preferences, routines, and personalities. Their attention to detail and compassion gave us peace of mind knowing our mom was in the best possible hands. If you are looking for a home care agency that delivers service with integrity and professionalism, I wholeheartedly recommend them.

The ladies are sweet enough, the owners were a bit demanding on criteria. . First light didn't…read morereally listen to my needs, so on some days it was a hit or miss. If you are someone seeking long-term care top dollar pricing, this may be a good fit. What I did like about them is that every single person showed up on time. Some aids had their own special talents. One was a champion towel folder, and then Jenny was intimidated By the way those towers were folded and opted to keep them in a plastic bag, and then demanded that I folded my own towels. Jenny scented in Jimmy Choo perfume at $150 a bottle, but still needs training in customer service, listening skills and most importantly mindfulness. Had this awful habit of picking something up and putting it down and then forgetting where it was and spent 30 minutes of my time, looking for something things that she put down because she wasn't paying attention. Then out of frustration questioned me on why I needed this item. I found her to be wasteful. Some of the other ladies were respectful and delightful. I just can't think of their names at this moment. And then of course my favorite. KIARA! OMG, what a GEM! Always willing to do whatever I asked. Genuinely happy to come back. We formed a real kinship. She is a registered nurse and I believe The higher education made the difference in this scenario. Through her training to become a nurse she taught me a little tips and tricks that I can use for myself, things that I will treasure forever. FIRSTLIGHT, gives the impression that they'd like to be better than the competitors, and I do believe that they are and that their effort to unite the caregivers with an online training is wise. I would only suggest that they throw in a couple of new classes every now and again , so nothing else slips through the cracks. I have to add Kiara is a true asset to your company, & I hope you value her as much as I did.

Dr. Lizzie was so personable and caring during our visit. We did not feel rushed at all, and she…read moretook time to give us information in great detail, walk us through exercises to do with our baby at home, and answer any questions we had. Her values as a healthcare provider made us feel welcomed and validated. Would definitely recommend to anyone looking for chiropractic services!

Dr. Lizzie is a gem! She is warm, professional, and really cares about her patients. At the initial…read moreappointment, she asked lots of questions to fully understand my background. Her adjustments are very gentle, which is especially great for her pregnant and pediatric patients. I felt so relaxed and comfortable the whole time and felt really good the next day! I'd highly recommend Dr. Lizzie for your chiropractic needs!

Everything went well, actually better than I could have ever imagined. From the friendly caring…read morestaff at the front desks, to medical assistants, nurses radiologist, Radiologist Dr's and nurses, Dr Nardello, Dr Chatterjee, Dr B and Dr Gray and their staff have all been Amazing. I thank them daily for the exceptional care I have recieved and continue to recieve. Highly recommend

I had an appointment with Dr. Nardello and I must say it was a pleasurable experience. The ladies…read moreat the front desk were very nice and helpful. Dr. Nardello greeted me with a handshake and i felt immediately at ease. The exam was quick but thorough. He has a wonderful personality and I look forward to my next visit. I highly recommend him. Thank you.

I did injections with Elizabeth and it was one of the best experiences I have ever had! From…read morebooking the appointment to the end Mariana was more than helpful! I have been doing injections like botox and juvaderm for awhile & trying to find the best nurse for years... BINGO here she is, Elizabeth! She actually educates you on the products and talks you through it which is great because a lot of others I've been to are quick to stick needles in your face and grab your money. Elizabeth is not like that at all her goal is help her clients achieve a look that they are both comfortable and pleased with. I love the staff here, not only are they beautiful but so professional and down to earth. Please don't waste your time searching anywhere else, this is where you should be going if you want to get the best injections. I'm loving my results and can't wait to go back.

I called as a first-time client to set up an appointment. I decided to cancel the appointment…read morebecause I had other priorities. I made them aware 48 hours before cancelation (per their rules). They initially denied me, saying it should be within 48 hours. I do not understand the disconnect between why the person I was talking to (Andrea) had told me she received my email and was "planning on calling me back." and why I still had to argue about why I should receive my deposit of $250 back. I talked to the manager, who also made it hard for me initially (giving me the same spiel about 48 hours, when I did?!!) but eventually gave me my money back. This tells me: They do not care about their policies (because I did just as they required). It was about keeping my deposit. Money. This is an awful business and doesn't deserve your hard-earned money!

While the provider may deliver competent care to patients, it's important to highlight an equally…read morecritical aspect of any practice: how team members are treated behind the scenes. Unfortunately, this office has a pattern of treating its staff with a noticeable lack of respect and professionalism. Staff members are frequently spoken to in a condescending tone, disregarded when offering feedback, and subjected to an unnecessarily high-stress environment due to poor leadership and lack of support. High turnover and low morale have become common themes, which inevitably impacts the overall efficiency and atmosphere of the practice. Respect and professionalism should extend to everyone in a healthcare setting--not just patients. A provider's character is just as visible in how they treat their team as it is in the care they provide. I hope to see a shift toward a more respectful and supportive work culture in the future.

I've been a patient of Dr Marchese for over 18 years. I first met John as a patient of an…read moreorthopedic clinic where John offered his services back in 2002,. Dr Marchese went on to start is own clinic in Woburn many years ago, Marchese Sports Therapy. John is not an ordinary chiropractor, he's on the leading edge of chiropractic sports therapeutics, utilizing the latest techniques available including diagnosing neurology symptoms, he sees the whole patient, not just the art, and then utilizes his multi skill set to decide what therapy or therapies is best for you. LWeather you are a pro or amateur athlete, or just an office worker, and like being well and want that extra edge for your health, John is the only chiropractor you'll ever need. Trust me when I say I've gone to others in the past, but they can't seem to provide consistent relief. John's also a great doc to work with and his office staff is nice too.

A long history featuring Hips (4) Not all mine. My late wife had 2 done and was happy with Dr…read moreMattingly, as was I for both my hips. Knees to come, I think.

Since Dr Van Flandern has moved to another practice it's not the same. I tried to get appointment…read morewith him and was told he only see patients that already know that they need knee or hip surgery. I ended up seeing a NP which when I made appointment was told that Brian was the doc's PA. I had an X-ray on my left knee . My right hip was in a lot of pain but was told that they couldn't X-ray it at this visit ....one body part per visit I was told. If this isn't the most screwed up logic I don't know what is. I rea like Dr Van Flandern but this new practice sucks.