Very rude and dismissive. The website said they take walk-ins. Prior to me driving to the…read morelocation, I called and asked about walk ins and they said yes they accept walk-ins. When I get there I asked about a simple service (shoulders and neck only). They said, "no we don't accept walk-ins" and didn't even offer to schedule me for another day/time. Just rude and curt.

I'm honestly shocked at how overpriced Refresh Thai Spa is for what you actually get. The service…read morewas average at best, but the pricing reflects what you'd expect from a luxury spa experience -- and this simply wasn't that. The atmosphere felt pretty standard, nothing upscale or memorable, and there were no extra touches that would justify the high cost. For the amount charged, I expected exceptional service, attention to detail, and an overall elevated experience. Instead, it felt like I paid premium pricing for a very basic massage. There are plenty of other places in Plano offering similar or better quality for significantly less. I don't mind paying more when it's worth it -- but this absolutely wasn't. Would not return.

YEah,,,, Number one,, which I thought was good issue and improvement,,, is that the place has…read moreplaced doors on the rooms,, so it wasn't just an issue of the room being closed off by a curtain. Yeah okay. Whatever. A little bit of a big guy, not fat,, but spending 8 hours a night driving around in a compact car with bucket sport seats,,yeah I tend to get muscle cramps after some time. So by the end of the week,,, I need a very good massage to ease the tension. I have been to several places in my time. Every time when it has been a situation of pay up front, and/or a sign in the room about total nudity not allowed or no sexual activity allowed, or 'certain body parts' not being allowed,,, it has always been a situation to where the place did not have a license, the so called therapist didn't have a license, and sexual activity was always offered for an additional expense. I was tired, and stressed,,, and just wanted a relaxing stress reliving massaage. Someone who would push down and work work out the tension in my muscles. A foot massage spa? Okay I would think that they would spend some time if not focus on the muscles in the calfs and foot. But she barely touched those areas. Other places I have gone to for an hour massage,, the massuese spends 30-40 minutes working on me from my shoulder blades and neck down to my feet and then asks me to turn over. And when doing so,, always holds a sheet of some sort to drape and offer some sort of privacy and modesty for when doing so. There was no draping involved at all when she asked me turn over. I am not bashful, I'm a little unique,, I approach getting a massage as to like going to a doctor. And that being undress to the extent that is necessary to provide the most optimal care. So I don't care as to what is seen. For you women who have been hear,,, and left raving reviews,,, I can only say that the so called massage therapist didn't find any kind of attraction towards women. This place is very much a house of prostitution and sexual services for pay. She didn't offer to have sex with me,, and sure wouldn't do it if offered. But when she grabbed my genitals and asked me how I would pay for her to massage that,,, pretty clear as to what she was doing. And pretty clear for the purpose of the business. One other thing......... I parked my car and walked into the door at 4:22. I was lead into the room to undress and lay down, she didn't come back into the room till 4:30 and left several times,,, to get hot wet towels to remove oil and dry towels to dry me off,, but the time spent was excessive and numerous,,, and then asked me if she would end early because of having another customer at 5:10. So I question her about why I pay for hour massage and get only 35 minutes at the most. She argues she wrote it down that I quote,,, "I wrote it down you came in at 4:22." Yeah I came in at 4:22,,, into the front door. I wasn't even in the room at that time. And for her to leave to allow me to undress and then return,, which didn't happen till 4:32 as I looked at the clock? I don't care what is done,, I pay for 60 minutes and you only provide 40 minutes? That's stealing money from me. You screwing with my money. And people who didn't know me that great 45 years ago,, knew you didn't do that with me. Bottom line,, If you wan't to roll your dice with how much money you spend to be masturbated to have an orgasm,, go there. Otherwise avoid this place. Foot massage my ass,,,,,,,,,,, having issues with pain and circulation in my feet and she barely touched my feet.

Offered happy ending. Nothing subtle about this place. Should probably have called the police…read more Was also pressured for gratuity like other reviewers here. Run away from this place.

Excellent staff. Very friendly, always clean, and professional Chinese massage. Great value and…read moreresults.

Had a much needed 30 minute massage from NuNu she knocked out all the tightness in my back and it…read morewas amazing. Very professional, clean establishment. Don't pass this place up!

I went to Style Massage today for my first ever professional massage and it was AMAZING. The salon…read morewas beautiful, clean everyone was professional. I will definitely be back.

I have been going to the salon since 2022, and they have provided the best massages I have ever…read moreexperienced. They know where it hurts, so you don't have to tell them. The rooms are immaculate and beautifully decorated. I like the soft lighting and the soothing music. The staff is always welcoming and friendly, and I always depart feeling relaxed and renewed.

Summer was absolutely wonderful! I feel so relaxed. They can adjust pressure and focus on the areas…read moreyou need most. It was perfection. I will be coming back!

Updating. Was in town and had shoulder pain so went for a 60 minute massage. I thought of keeping…read moreup with time so i did. Massage started at 6:45PM and finished at 7:35PM. But it was not straight time, she stepped out a few times to talk to customers. Massage was rushed, but I didn't want to make 10 minutes a big deal. As soon as I walked out of the room and was offered water I was asked for tip. It was no different than other massage places where they demand tip. She asked like if I couldn't leave with out tipping. I'm all for tipping but it was a short massage on time and rushed. And the way she just asked as soon as I got out was not necessary. I thought this place was "best" from my first experience but it's not anymore. That is my opinion.

Excellent massage! Very professional, relaxing, and exactly what I needed. I highly recommend this…read moreplace and will definitely come back.

I had a good experience here. The massage was relaxing and the staff was friendly. The place was…read moreclean and comfortable. I would come back again.

Love the environment and would love to go back . Speaking a back , they focused on my main concerns…read moreand definitely deserves a 5 star

Pay in advance +$3 process fee. She stopped massage often every time somebody came in. She even…read moredidn't extend a time. It says 60min and she did only 50 min. Not good.

Went here for a relaxing massage . I got anything but that . The older lady did my massage and I've…read morebeen to her a couple of times before with no issue . This last time , I felt like she was jabbing me in the back with some pointed object . Like a pin or something . This happened like 3 times when I finally spoke up and said WHAT WAS THAT!!!?!! Oh you felt that ? I said well hell yes I did!' I Never got an answer. I will never step foot on that place again !!' Goodness

Best massage !! So happy I found this place. I have been able to get in multiple times calling the…read moreday of and have been able to get in at requested time They are prompt and very professional. Honey has helped me every time I have gone in and she really works massaging and stretching the muscles. I have done both the 60 and 90 minute massages and have been very happy with both. Honey works hard the entire time. I have been in 4 times now and the service has been consistent every time. I would highly recommend and will be back.