I've tried this place twice and both times were terrible, First time I came in for a knot in my upper back and she avoided that area even when I asked multiple times to focus on it. Second time (different RMT) talked my ear off after asking what I did for a living and asked advice the entire time (I should have billed them), and was extremely unprofessional talking about how they despised their ex, etc. SO unrelaxing! read more

Worst massage of my life! Plus it was FREEZING in there! The "masseuse" literally rubbed in a shaky motion on points that weren't even my muscles! He barely massaged my muscles & it was SO EXPENSIVE! I will NEVER go back! If I could give a rating of "0" I would. Seriously. Avoid at all costs! read more

I have been coming here for over a year now. You can't give a review to a massage place after one massage. I have tried many masseuse here (just based on my schedule not that I disliked any) and they were all great! My favourite as have been Jeljer, Nala and Nicole. The front desk staff are always welcoming and frieny. They do direct billing which is great. They provide extra blankets if you ask and I think they may have heated beds. I haven't been in cooler weather yet this year so I forget. Dr Pat is also an amazing chiropractor. So quick and he finds the painful spots right away. The price is a little expensive compared to other massages at a spa but you get a much cheaper price ($80/h) if you sign up for a membership. I love Massage Addict Ancaster read more

Massage is supposed to be a stress reliever...this place is anything but!!! They spoilt my whole day. Booked an appointment for my mom but she got sick at the last moment. Staff was extremely rude and wanted to charge $80 for no show. I asked them if we can reschedule and they denied. So I quickly sent my dad there and these guys charged me $80 plus tax for only 20 mins of service for my dad. I specifically told them to call me to make a payment (they even put it in their notes) and I heard the guy there being rude to my dad over the phone for not having my number even though they obviously did! These guys could have accommodated us in so many ways but instead they decided to be ruthless! Horrible customer service! Don't go there! Horrendous experience! read more