Angela's appearance is top notch, but she has little personality. Staircase to Heaven is a tiny…read morestudio on the South shore of Staten Island. Angela, the masseuse, gives a good massage, but is highly unprofessional. First off the room is filled with cig smoke, secondly her cell phone rings non stop, and thirdly she is just plain rude. There are extras on the menu for those of you who have deep pockets, but for the donation you could find better service elsewhere.

Angela is highly unprofessional. She comments on how much she should be tipped. She was talking…read morenegatively to me about her clients. She was also going on and on about how her hands hurt. I get it, the job is hard but that's your profession.

Gaby did an excellent job The massage was perfect…read more The atmosphere was awesome Gaby hits all the spot

I came to Zen for massage because I had bought a Groupon deal early this year and it was expiring…read moresoon. They only took reservation for Monday and Thursday, no other weekdays and no weekends. It was not easy to confirm a reservation with them, but after chasing via text for a few days, I was finally able to secure one. I arrived, and then realized it was actually a doctor's office that also offered massage service. It was not a spa type of place. I arrived on time, but they didn't serve me until 20 minutes later. AND they finished on time, so I only received 40 minutes of service, while I had told them I bought a 60-minute massage deal. Also, within the 40 minutes, they spent 15 minutes doing Reiki, so the massage was really only 25 minutes. The massage was just alright. The Groupon deal was cheap enough and I had had better massage at other places, so I actually didn't mind that they didn't give me full 60-min service.

It's a no for me…read more Upon arrival, I was asked to undress and wait on the treatment table for about 10 minutes before the therapist finally came in. The massage itself was decent, but incomplete for a one-hour service. When it was time to turn over, she skipped massaging my feet, hands, and the front of my legs entirely. Most of the focus was only on my back. The facial was also very underwhelming for a one-hour facial. There were no extractions, no explanation of the products or process, and overall it felt very basic and rushed. What really left a bad impression was at checkout. Despite already tipping $10 -- which I felt was generous considering the incomplete service -- the therapist actually tried to pressure me for an additional $10 tip. Unfortunately, the experience did not meet my expectations, and I will not be returning. You get what you pay for‍

It's my second visit here & I love it. If I had enough money I would come every month for sure…read more Maybe one day who knows___ Had been having hard time sleeping, my neck had been killing me! So I decided to come today for a massage & a facial . They having a special promotion for $100 for both, one hour each. That's not bad at all. Customer service is always one of the best on the island. Place is Very clean, looks great. Will be back before my birthday. Thank you ladies !

I had a wonderful facial here today. The spa is very clean and comfortable. They take all…read moreprecautions to protect our health. The technician was highly skilled, thorough and gentle. My skin has never looked and felt better! It was so great that I bought a package so I can take my husband there for Father's Day. He's never had a facial, but he loves being pampered and I know this will be a present he won't expect, but I also know that he'll like it as much as I did.

My mom and I came here with Groupons for the 75 minute customized facial. I believe we both had…read moreLina (we went on separate days, back to back) and she was very good! Lina gave me the most amazing facial massage I've ever had and explained all of the steps that she was doing. I enjoyed the different masks that felt cold on my skin, it was a nice feeling! None of the products used burnt or irritated my skin. My mom said this was the best facial she's ever had and I've gifted her many over the years! The only two downsides to this establishment was 1. The parking which took me 20 minutes, the area is kind of weird and doesn't have much street parking and 2. The room I was in was right next to the front desk so I could hear people loudly talking. Overall, I would come back here for another facial and try out some of their other treatments

Good massage. I always enjoy my visits to sunny spa. The girls are nice, sexy and beautiful. Plus…read moreI get a massage with a little extra.

Needed a 60 min deep tissue massage and returned to Anna, MP manager. This MT has serious skills…read more Utilizing her weight, elbows, palms and forearms with proper Amy of massaging oil, she applied proper deep pressure to areas of concern and areas she felt needed attention. All posterior and anterior muscle groups were attended to. To top things off, for an additional 30 min, my head, neck and scalp was meticulously and soothingly massaged. I enjoy both the professional skill and personality of this MT. With dim lighting and soft music, my mental state relaxes into tranquility which lasts the entire day. I have had multiple excellent experiences here with Lilly and Ayma (sp) and the rate is affordable and value added. There is a shower available if you come in from a workout. Alway leave feeling rejuvenated. Recommended.