Thank you! I appreciate the customer service, and the main front desk lady is always very nice.read more

Massages felt so good. It was incredible. This is a small local business and they are so kind…read more The massage therapist really helped me release the tension in my back and neck. We got a couples massage and we will be back as regulars for sure!! They get you in quick for your massage too so if you're having a tough day, you could just stop by for a nice massage. They do same day appointments as well.

This is our favorite local spot for a massage! I have been twice now and I can't wait to go back. I…read moreget the combo foot/back massage. I got a different woman each time and they were both great. They actually take the time to massage and use true reflexology. I went in with back pain and left totally relaxed. It starts in a side room, sometimes with other ppl, in reclining chairs with your feet in hot water. After soaking, they dry them and massage. They then move you to a private room and you undress to your comfort level. You'll be in the same room as your partner. They then complete the back, neck and arms portion of the massage.

I love this place. If you like a super firm massage this is for you! I am a teacher and every…read moreteacher should get a massage during their winter break!! I love the room where they give you a foot massage. It's dark and cozy. Make sure you wear sweatpants/pants that can be rolled up over your knee. They do a full foot massage and also end with a calf massage. This place is efficient. As soon as I walked in, someone greeted me. I chose a foot massage and chair massage and was promptly escorted to the quiet room. I had barely gotten my shoes off when someone carried a warm bucket off water to soak my feet. After my amazing foot/leg massage I got a chair massage. I have not gotten a massage in quite some time so needless to say my muscles were tight. A 30 minute foot and 30 minute chair massage was 60 bucks. It was well worth the $1 a minute!! He did such a good job, I dropped him a 20 dollar tip!! Drop in and give this place a try! Your neck or feet will be glad you did!!

Horrible, I had to walk out. First, it was freezing which made it hard to relax. On top of that,…read moreshortage on oil and lotion, so there was uncomfortable traction on the skin. Third, it was just hard pressure that was extremely painful, I had to stop it because I felt like I was going to have a broken rib... he pushed way to hard on the ball of my foot, told him it hurt and he kept rubbing it even though I was telling "ouch". Then I realized no one there speaks any English, it was even more uncomfortableness when I told him, "done, no more, please leave so I can get dressed". I would never recommend this place.

Professional,friendly service. Staff is experienced and prices are reasonable. I highly recommend…read morethis establishment. My fiancé and I went in today as a walk in and we only had to wait 20min. Exceptional service.

I'm a longtime client at Massage Heights Southpark Meadows and I highly recommend all of the…read moremassage therapists, my favorite being Natalie R. It's very easy to get an appointment, although more challenging to get Natalie. But you can't go wrong there!

Save yourself some time and money! Super unhelpful staff, I had purchased a gift card with no…read moreindication of expiration, tried to use it only 6 months later, and they said there was nothing they could do because it wasn't loading into their system. Asked to speak with their owner, and they brushed me off. 0 stars if I could.

I have a fairly physically demanding job and lift weights a few times a week. Over the years my…read moreneck and back pain have caused headaches and discomfort pretty much all the time. This is the first time I have received a massage that actually fixes the problem. After a one hour session I forgot I had back pain for months. Can't recommend her enough.

This massage was the best deep tissue massage that I have ever had. Jackie was very knowledgeable…read moreand passionate about what she does. She offers tips and tricks to keep you aligned and relaxed between sessions. I will be going back! PS - The business is in the same building as the Real Estate Company. Just walk in and you will be directed to her office.

Hanns and Stine in Bee Cave is running a special for $79.99 for either a massage or facial so I…read morewent in to purchase three as a birthday gift for my significant other. I thought she'd love it. When I went inside to purchase I was told it was only valid for scheduling an appointment right then and there. I had read their reviews first and saw complaints about customer service and I completely agree. I walked out and don't recommend them at all. Their policy is ridiculous and thoughtless.

I had a horrid experience at the spa- due to poor customer service and bad attitudes. Andrea (front…read moredesk staff) called when I was 5 minutes late- I told her that I was in the parking late but was being directed to the garage and asked for help- specifically, I asked for another landmark (one of the one's on the direction signs- Whole Foods , Dillard, etc.)-- but instead of helping me, she put me on hold. She called me back to say that the massage therapist would be waiting outside to help me- what?! Now, if I can't find the massage building, how on earth could I find the therapist? ‍ Then, as I was walking up, the therapist went inside of the building... I tried to lean-in for the massage but Romelo was giving me the worst massage known to man (using his fist up and down my legs/and calves in a rapid motion) so I asked him to stop- ~10 minutes into the massage. After ending the massage early, I went to the front desk told them that I had to stop the massage and I wanted to just cancel my services for the day and without asking me a single question or telling me any company policies or referencing my experience (like with human empathy), Andrea told me that she would just waive all of my fees due to "all that I had been through." 30 minutes later and still before my scheduled facial, someone texted me and said that they planned to charge me for 50% of the fees because the manager didn't approve to waive them.... And I'm like, what does that have to do with me? After Andrea cancelled my appointment, my agreement to do business with your company ended so it's unethical to charge me for policies not communicated, after our business has ended! Then, Andrea sent me a dozen rude text messages gaslighting me, trying to troll me into an argument, not taking any accountability, and asking me to email her manager- and I'm like, for what? Why would I call him? Why wouldn't he call me to be the bridge in customer service or understand what went wrong here? In fact, if Andrea needed to charge me, why didn't you call me ask me to come back to the spa for a facial or communicate the change in the company plans vs. sending me a text message? Esp. Since Andrea already waive the fees? This spa staff are backwards (causing problems vs. resolving them- last example, when I called the spa to ask the names of the people mentioned in this review, Andrea tried again to start an argument with me (saying that I had been rude the whole time .. someone please pull the audio and video)... I tried to end the convo amicably but I finally hung up the phone when she started on a rant. I can't do petty, childish, rude, and bad service!

This place is amazing with incredible pricing! My cousin and I went there just recently and we will…read morebe going back asap! My cousin has traveled the world and been to countless spas. She said it was one of the best massages she's ever had!

Great massage for full body for one hour for $50; I got the full body deluxe, it has back/neck and…read morefoot. Great value.

JILL is absolutely AMAZING! She is the owner and has done a beautiful job with her business with a…read morebeautiful name, Pure Serenity. You can tell she really cares about her clients. I have relied on her for stress relief for 10 years and she never disappoints. Highly recommend JILL!! Nichelle, on the other hand, is no longer with Pure Serenity but uses the website to snake people into booking with her. Do NOT book with Nichelle. She uses people to get what she wants. Book with JILL - you'll be happy you did!

I'm not trying to be dramatic by saying this was the message I've ever had! Jill isn't a masseuse…read morebecause she wants money, she's doing this to make you feel better. I didn't feel like just another customer, she took the time to find out what was going on with me and what I needed and tailored it to me. You know what I mean when you go to a place and they do the exact movements they were taught and not uniquely massage you. She doesn't do that. She treats you to heal you. I just can't say enough about how phenomenal she was. Plus, the studio is adorable! I can't wait to go back.