No wait time, good and accurate for what wanted, me and wife both got combo c. Each was different, I feel the girl was a lot harder on me on my feet that my wife, which is accurate because she is very flat footed and I have high arch with plantar fasciatis, so I feel they accommodate to each person during the massage, to give best needed treatment. Only thing would be to hire a better English speaking person for phones only. I had a hard time getting them to answer questions due to barrier, luckily my wife is Chinese and was easy for her to book speaking same language. Great massage will go back, highly recommend, just maybe make sure you getting what want or have a friend translate. Oh! They aren't shady either so don't be expecting any of that stuff to happen! read more

Had a 1030 appointment for a 90 min massage. Arrived at 10:22 and checked in and quickly filled out paperwork. Was in the back by 10:30 and 1035 she arrived back in the room and got started. Massage was mediocre. I had to ask just to get some of the basics suck as my feet. When I asked how much time was left I was told 6 mins. When she said she was done and walked out I took my time getting up as I was laying on my stomach. When I finally finished stretching and getting off the table looked at the clock and it was only 11:51. I may not be the smartest but pretty sure 90 mins would be 10:30-1200. When I asked the manager why I was shorted time she responded with there was a 10 min consultation. Not sure when that ever accrued but if I pay for a massage I expect that 90 mins to be a massage and not me paying to fill out paperwork that took a whole 2 mins. read more

Gotten a gift certificate for my birthday for 180 dollars when I turned in the certificate, they told me they would track the amount I tried going in for a second visit and they had no records of my first visit or a gift certificate balance. read more

I've been with Massage Envy for the past 7 years and I enjoyed being a member. It was nice having points to use or build and stack. With my points I could use it for a variety of things from facials, back facials, massage and even stretch. I also built up enough credit to gift to my mother and daughter for Christmas which saved money from not having to pay full price. Due to my move I have to let them go. I'm going to miss my monthly massages. read more

Massage Envy - Massage Near Me - Clarksville, Tennessee

Tried to get in at Eden Day Spa, but they were all booked up, so we chose this place. The woman checking us in was kind and the place was neat and clean. They were late taking us back, but we didn't have other plans so it was ok for us. We both booked full body massages and facials: The woman who did the facial was friendly, did a good job and made me feel relaxed. But the woman who did our massages (Lynn?) acted like she'd rather be ANYWHERE ELSE besides there. She didn't have a smile to spare, and her massage was lackluster to say the least. She barely touched my quads, hamstrings, calves, feet (which were FREEZING because the place was as cold as an ice box) or lower back. My niece said the same thing about her experience with Lynn. Think next time, we'll just wait until Eden has openings. read more

Got here 10 minutes early as requested only to find a closed business?!?! VERY VERY DISAPPOINTED especially as they sent a confirmation text the day before... read more

Had a massage today with Molly and it was another great experience. Definitely recommend receiving services at the Tiny Town Massage Envy location! read more

I had a lovely experience with Romeo, he was very respectable and had great conversation throughout my appointment. I would definitely come again and request for him! read more

Connie is legit the best I have ever had! I have been to maybe 100 massage therapists. She does this neck move with a hot towel and its amazing. read more

So let me start by saying we've had massages at other places before, but hands down one of the best experiences we've had. I had Lynn as my mesus and my wife had Cole and she was more than happy with how well he worked with her (she's had hip surgeries but was able to help her with that pain). Lynn was amazing for me, she was able to hit all my tense areas and made me feel like a whole new man. Lastly can't forget about Gina at the front desk. She was amazingly personable, friendly and we felt so welcome with her. We're heading back to sign up for monthly memberships read more

I tried massage envy for the first time and I feel great, however I feel like I was tricked into a membership!! I was not told that you couldn't cancel until after a YEAR!! Also you need a doctors note in order to cancel before that year is up?? That is ridiculous!! I was rushed into signing something that I didn't get a good description of. I'm still in my trial period, but I do not want to pay $65 every month for year, if I won't be able to use it. Very confusing and I would like to avoid being charged. If I am charged, I will want my money back. read more

Long time ME customer since 2012, everywhere I have lived I have always had an amazing experience, until the ME on Tiny Town. Multiple great therapists that have come and gone, last minute therapist changes or apt/schedule changes seem to be their MO. Today I had an apt I booked 3 weeks out at 10:30, I get there at 10:25 for my 90 minute massage and they said my apt was at 10:15. I booked online specifically for 10:30 because I have kids and childcare arrangements needed to be made. They stated they had already rebooked and couldn't even see me for 60 minutes of my scheduled time. Their total lack of customer service is appalling. Run to the Madison location, they are worth driving a few extra miles for! read more

I wish there was an option for a negative star. My experience was heartwrenching and very unnecessary. I received a massage envy gift card for Christmas. I was very excited about this gift because I've had nothing but wonderful experiences with Massage Envy in the past. I am a mother of 2 small children and it took 3 months for me to be able to have time and a babysitter to be able to make this appointment for myself. As a mother finding time for yourself is very far and few in between. So I was very excited and was counting down the days to be able to do something for myself. My appointment was this morning and I was turned away? I was told that there was no record of an appointment for me? I was extremely disappointed and couldn't understand how this could happen. I distinctly remember confirming my appt 3 weeks prior and it was logged in my calendar? After it was very clear that the representative was going to do absolutely nothing to remedy this issue I simply just walked out. The rep mentioned that the manager would be there that afternoon so I called back to speak to her. I was certain that being the manager she would be able to come up with a resolution to assist me. I was wrong. Julianna Spoke down to me, talked over me and did nothing but spout dates and times as if we were in court. I was advised for the very very 1st time on this call with Juliana that I was supposed to give a credit card to hold the appointment? This was never disclosed to me while making the appointment or any time after? It also sounded odd because if this was the case wouldn't my appointment show canceled? The rep earlier stated an appointment was never made. Julianna continued on with trying to prove here case by saying they called but I have no messages or missed calls from them. It was the strangest call? She spent the entire time trying to blame me using made up information. She ultimately hung up on me. I called back and she confirmed she hung up because I was yelling at her??? Not true and very bizarre...it was like I was in the twilight zone? She advised that she was done talking to me and that she would have the owner call me. I advised that I did not need her to do that because I see no reason why I would return there and her response was " I think that's best"???! Yes! Shocking!just some advice Julianna, You're running a business it's never best for money to not to walk through the door? My only request to the owner is to run the video when I arrived this morning and to also listen to my call with Julianna. You will be shocked as to how your manager is running your business. Your services mean more to people than what's on the surface. To be turned away for someone else's mistake and then talked to like scum is unacceptable. Julieanna showed not one attribute of a manager during our call. I am very saddened by the way I was handled today and firmly know that I did not deserve it. Julieanna should not be managing your business. read more

My first time here I got a 90 minute massage from Romeo. This was the best massage I've ever had. He quickly identified that I have back issues and spent a majority of his time focused on my back. If I still lived in Clarksville I would come back weekly for a massage. I would highly recommend booking with Romeo if you're able. read more

Massage was okay. Giving my rating a 2/5, because for a good portion of my massage my massage therapist was on his phone texting. Which was extremely uncomfortable and made me feel silly for spending $115 for a massage. read more

This review is solely based on my massage alone, not the ambiance or decor of the establishment. I booked a last minute massage with Deanna, truly not expecting much. But OH EM GEE. Deanna was incredible. She worked on exactly what I requested, with the exact pressure I requested, and I left feeling incredible. She worked out every single tension area that I had and I'm completely delighted with my experience. If I'm ever in the area again, I'll definitely be requesting another massage with her. read more

I have been coming to this location for a little over a year now. I. Love. It!!! I have been requesting the same person lyn every time. She has made me so relaxed I have fallen asleep! The membership is an amazing deal. I love that you can book online and they communicate well with you. They call and make sure they reach me to confirm your appt at least 2 days prior to my appt. They Have never had to reschedule me. I know they are so busy and book quickly since they do have really food therapist so I make my appts in advance when I know my schedule. AND when my schedule is so busy and we can't find a day that works for me they never seem to get annoyed with me. They are very kind and always greet with the best smile and I feel like friends there. It's like they know me and look forward to seeing me. read more

You know I have really got a lot of anxiety in my life I don't believe I fit in with people I feel so awkward and I do have that same feeling when I'm going to Massage Envy but when I get there I try to relax and the people there make me feel important I really enjoy going to them and hope to be able to keep going there. Thank you to everyone at Massage Envy on Tiny Town road. read more

Jennifer is absolutely amazing! Customer service is excellent, atmosphere is so relaxing! Highly recommend!

Me and my mom got a certificate for our massage. The ladies at the front desk were very friendly and helpful. My massage therapist was nice however her hands were ice cold and the lotion or oil she used was not heated as well. The massage was relaxing but not much pressure. Never once did she ask me if the pressure was good but it's my fault I never mentioned it either. At the end our coupon came with something extra, however we did not get it. But only sorry was their excuse. And the pushy person at the desk tried to convince us to be a monthly member. Not sure i would go back or recommend. Mom did like Romeo. He did a good job for her. All and all the ones at the mall would be worth my $60 a month instead. read more

I came here unexpectedly on travel due to a shoulder spasm. Conni was wonderful! She made me feel at ease and definitely worked the muscle very well. I feel so much better! Thank you Conni! read more

I will NEVER go back to this location! Stopped in to see if I could book with Estelle who is AMAZING and asked about the manger who was about to have a baby was doing and the rude blonde behind the counter stated she's no longer with them and that she's the manager now and rolled her eyes at me. I will just continue to use the Madison location. The staff and management at the Madison location is great. I'd rather try to get with Estelle on the limited days she's at the Madison location then to have to deal with someone who rolls their eyes when asked about an employee (or ex employee). The whole vibe she gave off just turned me away. She just seemed to be irritated with my question and wanted to make it known she's running things. WORST experience ever with Massage Envy. If I could give zero stars I would. read more

Do not use Estelle!!! She showed up and walked into the door 5 minutes after my appointment was supposed to start and didn't start my massage until 9:10. She then cut the massage short and ended at 9:55. I showed up 10 minutes early for my appointment and should not be cut 15 minutes short because the massage therapist was late getting to work. Paying for a 60 minute massage and only getting 45 minutes... Estelle also just held my head in her hands for 5 minutes straight until I asked her to begin massaging my shoulders again. She did not do a good job at all and never apologized for being late or cutting it short read more

I ordered $150 in services for my wife for Mothers day. My wife was treated disrespectfully by the front desk staff for showing up just a couple minutes prior to her appointment. Then we received a free 60 minute facial for our large purchase and when my wife showed up they said "ugh why didnt he just buy a gift card? I hate these vouchers!" We will never use this company again. Ever. read more

Love the environment and the cleanliness of the establishment during these time. Always a pleasure being around all staff safely of course and they make me feel comfortable every time I there. Thanks for you hard work!! read more

Love this place ... I have massage with Chrissy love it .. she really good she know what she do

Definitely will be recommending this place to my friends. Just moved from Hawaii, where I was a client at massage envy. Coming to Clarksville, I was hoping I'd find a good therapist. I have chronic pain in my neck and shoulders and I prefer a deeper massage. I had a 90 minute session with DeAngelo and he was awesome. Felt a million times better walking out of there after that massage. Neck pain virtually disappeared. Highly recommend! Already booked my next one with him. read more

I had a massage with Jared and I would definitely recommend him! He was very professional, nice and listened to everything I asked for, which made for a wonderful massage. His pressure was great and he had a very unique technique. He was able to work out my problem areas and I felt way better afterwards. The only reason I give them a 4 out of 5 is because the front desk wasn't friendly. They didn't smile and I felt like I was rushed out. After a massage with Jared, I was considering a membership, but after my checkout experience, I changed my mind. read more

This is a new location here in Clarksville. From the ladies at the front desk all the way through the massage, I have to say that the staff is wonderful!! I have used this location multiple times. Lee, Ashley, Jen and Tasha have all been amazing. Lee is very therapeutic and Tasha is great at deep deep tissue so i don't recommend working out the day before you go. Highly recommended this location. read more

I had a deep tissue done by Tasha and it was the best massage I've ever had! She is very professional and very knowledgeable. Definitely coming back. Since I already found the best massage therapist, I already got the membership cuz it's totally worth it. If you are really looking for that deep tissue massage, come see Tasha and you'll know what I'm talking about. They even have specials goin on for new clients read more

I just had a massage from Sonya and it was the best massage I have ever had in my life. I get massages monthly and hop around multiple massage parlors trying to find that one place that can hit all my trigger/stress points. I swear I was drooling because the back massage felt so good. 5 stars for Sonya's massage. I am definitely going back again. read more

I am a competitive CrossFit athlete. I get deep tissue massages every 2 weeks so my body doesn't get too tight and out of wack. I also appreciate taking the hour to treat myself. They have a very knowledgable front desk staff, and great deep tissue therapists. read more

I couldn't wait for this location to open. I've been with them ever since. They have lost a few extremely good massage therapists. I don't know exactly what happened, but when I had 3 leave back to back for another spa, I almost fell apart. The BEST one I've EVER had was Tara. She was super nice, accommodating & compassionate. She was a god-send to me. She made sure she left me with suggestions of therapists that she knew I'd like. I did, but they left too. I literally cried & wanted to cancel my membership & sulk forever, but they told me my gift cards were non-refundable, so I stayed in order to use them up. Good thing I did, because they matched me up with Bobby. He was great while it lasted. He had to call off on the one day my body was in one of my fibromyagia super flare ups, so they matched me with D'Angelo. I was happy & have standing weekly appointments with him. I would miss a meal or two to make sure I could afford my weekly massages. Who needs food when u have good pain management! I've been through so many of them at that location that I didn't know of too many more left. When I had another stress induced back pain & migraine, I was set up with a same day appt with Jared. I never knew about him, but he was great too. When my friend asked how I felt after my massage, I couldn't wait say, "I went to Jared!". LOL read more

I have been trying to get into this place to use gifts cards for a massage. Every time I call to schedule they are either booked or I do manage to get an appointment and the day of or before appointment is cancelled. I'm very disappointed with the customer service and I really hate to waste a gift card but I will Not be using the services. read more