I went in for a deep tissue massage that my husband booked, specifically for upper back and neck pain. It was a weird experience overall, as it started with me getting called back fifteen minutes late and another ten after that for my massage therapist to start. Despite asking for a focused massage, none of it was actually spent on that spot other than about two minutes which he remarked "wow you're really tense!". He didn't stop talking the entire time, about his trauma - his politics - everything. It was so exhausting, honestly. The vibe was definitely off here, and it was fairly pricey. Huge let down. read more

Went in for a body scrub and a lower leg wax. Scrub was fine, except for some reason she didn't do my upper chest or even my back down as far as my butt crack. Apparently doing the chest and butt are taboo. Fine. Then came the waxing. I don't think she knew what she was doing, because she didn't smooth on the fabric very efficiently didn't stretch the skin when she pulled off the wax, and left a lot of hairs that she said would come off when I showered. She also said that my hair was really fine, as if I got waxed frequently, which I don't. In any case here's a picture of the results the next day, after I'd showered. I have no idea why I spent $45 for this, because now I have to shave my legs anyway. Will not be returning. read more

Shangri-La Day Spa - Lots of hair left after a leg waxing. - Day Spas Near Me - Clarksville, Tennessee

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I went here for a Deluxe massage which my husband gave me for a gift. I asked for her to work on my feet and neck/shoulders specifically. When she was done with my feet she said "We're out of time - boo hoo"! I asked about my neck and was told there's no more time. After complaining to the receptionist and calling twice afterwards to see if the manager or owner would give me some compensation, I've heard nothing. So disappointing. I received 1/2 a massage and not even what I went in for. Never seen such customer service. I recommend you go anywhere else for a massage in Clarksville. Boo Hoo read more

Second Aerial Silk Class was fun and beautiful. I loved making a cocoon suspended in the air.My new friend, Monica, enjoyed her first aerial silk class. Sabrina is a wonderful instructor. read more

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The worst nail shop in Clarksville. The young lady rushed through my pedicure and charged me extra. No massages were given & barely any scrubbed my feet. Then kicked me out my chair. read more

Absolutely love the energy of this place! The ambiance is very calm from the moment you walk in and you'll feel even more relaxed when you leave! They not only offer great services but also sell crystals and oils too! It's a great local business to support if you're in the Clarkville area! Then head over to Shangri-la Yoga too! read more

Amazing I must go again I went with Mrs. Villa Perdia she's amazing we did couples massage it was a special at the time felt great! Go with Mrs. Villa read more

I scheduled an appointment for myself and a friend that came to visit and will never go back there. First i scheduled a package that was to include lunch that we never got. They claimed they can't serve anything because if covid but #1 they should have told me when i booked the appointments and #2 they didn't adjust the price seeing that service was unavailable. Second... i paid extra to have hot stone incorporated in my massage and to extend the massages from 60 to 90 minutes. I never got the stone massage. When i asked about it they told me because of covid some of the massage therapists don't like to do them. Again, NOT explained when i booked the appointment and furthermore if it was something i specifically asked for why not make sure the person doing my massage was ok with that? Lastly... my friend and i had identical packages and were supposed to be done at the same time but i was done 45 minutes before she was. Once in the car we figured out they completely skipped one of my services. Bottom line sooooo disappointing read more

My partner surprised me with a couples massage package. It was simply amazing. The ladies are extremely friendly and professional. I can't say enough good things about this day spa. We will be regular customers!!!! Thank you for the peaceful and relaxing services... read more

preliminary tour revealed very clean and serene surroundings, and friendly staff. booked a package for a sister weekend. Will review after services performed. read more

The best day spa in town with the cleanest environment and most relaxing atmosphere. The therapists are very professional and know how to treat each client with care. Their google reviews show that this spa is the best in Clarksville. Go in and get a pamphlet or even ask for a tour! read more

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My favorite place and people. Reasonable prices and great staff that treats you as more than just a customer. Great facial today. Thank you!! read more

I went for an aerial silks class with 2 other friends and we got the locations confused, so we called to let the instructor know we'd be a few minutes late, she was super nice about it. When we got there, she was super helpful and really kind. The class itself was so fun and chill, it was our first experience with aerial silks and she was very patient, but definitely understood what she was doing and was a great teacher. The instructor's name was Sabrina, so thank you Sabrina for a great experience, we'll definitely be back thanks to your wonderful personality and teaching!! read more

One of my favorite things about "day spas" is that you can spend the whole day there usually- pool, sauna, hanging out, cafe... but not here. It's just a spa. You arrive and the receptionist was very friendly and nice- we were led into a room to wait and fill out paperwork that had some tea (only 1 kind) and water (plain water, not flavored or cucumber water... at most spas I've been to they have flavored water- I know that's a weird critique). We were the called into our room for a couples massage and there was no stool or chair to put our clothes, which is odd to me. My masseuse was nice, but it seemed she was speeding through my massage as mine was done before my fiance's. She was also barely applying pressure it seemed, and I marked off and discussed with her that I would like firm pressure. The masseuses didn't seem to know that we were also booked for pedicures after the massages because they were awkwardly standing in a hallway with us and then didn't lead us to the right area for pedicures (did they want us to tip them there?) so the transition and handoff was confusing from one service to another. My pedicure was really great though and I enjoyed it a lot. Prices were decent- $155 for a couples massage and $85 for 2 pedicures. read more

Wonderful people and services. Clean and relaxing!! I had an Ultimate Deluxe Pedicure, my daughter had the Deluxe Massage. We both walked out feeling g like we are on a cloud!!! read more

First of all I'd like to say that the poor reviews read here are from old management of this day spa. This place changed management around May 2017. The new owner is amazing! Very personable, kind and highly skilled massage therapist. The same goes for all the staff working here. If you had a bad experience in the past, you should give it a try again with the new management. The place is very relaxing with different spa services offered. I had a Swedish massage with aromatherapy. I felt my massage therapist took appropriate time to pay attention to the areas I mentioned during the check in interview and information sheet. I am very pleased with my experience, scheduled my return appointment and recommend you do the same! read more

I have been going here for 3 years and unfortunetly after today's experience, it will be my last time! I'd give zero star if that was a option! I went today with my daughter for brow wax for both of us. During my wax I asked if she could do my upper lip too, she said yes and when you were here last time they forgot to charge you for the lip wax, I said oh goodness. So we finish. I go to the front to pay and she charges me for the 2 brow wax, my lip wax AND my lip wax from over one month ago that her receptionist screwed up and didn't charge me for! Now....it was only $8 but it's the point! You don't charge someone for a mistake that was made well over a month ago by your employee!! You just lost 2 clients now because you were greedy and wanted that $8!! read more

I went with my husband today to enjoy and treat ourselves to a couples massage. I'm 35 weeks pregnant and every part of my body aches! I'm leaving so refreshed and just want to say for any mommy's expecting treat yourself to a massage. I'm now going every week till the baby gets here and my husband wants to get a couples massage at least once a month! read more

I got a mommy to be massage the girl was great. The place was very clean and relaxing. I will be going again and letting friends know how great this place is. read more

Amazing experience! I've been looking all over clarksville for a decent place to get a massage and I finally found one! I had chanel and she really did an outstanding job digging in and getting the knots out. I also went with my wife who had Rebecca who also did a superb job. Great staff, very professional. read more

Received a spa package as a gift. And paid additionally for a nose waxing. My massage was ok, but she didnt massage my extremities only my back for an hour which was a total disappointment. My facial was great and so was my nose waxing. My mani and pedi were mediocre but the nail tech was so kind and personable that i excused the poor quality. Lunch was chicken on top of lettuce and that was it. For the money, I don't feel like we received the quality. Won't return. read more

Was not happy with my experience. I am a loyal customer to Shangri-la Spa but since the changes in the building, It has not been the same. I received a Facial and it was less than 15 minutes. The woman performing the service was talking and her stomach was growling the entire time.It seemed as if she did not want to touch my face at all. My massage was completely rushed because "They were really booked.." Spending $150 for a Spa experience and this was NOT WORTH MY MONEY. read more

Don't waste your time. I got a massage (deep tissue) at Shangri La Day Spa and I was not satisfied. I asked the masseuse to work on a specific muscle group and she failed to work out the muscle tension. When I explained my dissatisfaction to the manager she simply said "I'm sorry, maybe you could try this other massage therapist next time." I explained to her that I wouldn't come back considering I did not get what I paid for this time, and that I couldn't believe that a manager would do nothing to ensure the customers of a service were satisfied. Still nothing. Don't bother going to this place that has no vested interest in insuring you get what you asked for. read more

My husband and I got a couple massage and pedicures. The people working there were amazing and it was super relaxing.

I will start out by saying we went here for a friends birthday , it was a group of three. We were promised to be paired together for the services. Instead we were all separated, then for the last two services provided they paired myself and the other friend up for a pedi and massage. The birthday girl was left out the entire time and told during her last service, her two friends had been together for majority of the time. The spa had no reason why they did this. The people who provided the services were awesome and it was relaxing, but for as much money as was paid to be together and were not even with the birthday girl , I will not be returning to this spa. Also the spa cannot accommodate three people together for all the services due to only having two pedi chairs and a room that only fits two massage tables. So I am extremely disappointed they promised they could provide accommodations for three people to stay together. read more

My husband purchased a full day of pampering for me to enjoy after going through breast cancer. I was very apprehensive about how it would go and I was nothing short of heaven!!! The environment is spotless, quiet, peaceful, relaxing. All of the staff that provided services to me (esthetician, massage therapist, nail technician) were professional, they made me feel comfortable and went out of their way to provide an exceptional spa experience. Monica performed my facial, body scrub and wrap, she is the sweetest lady!!! I have been a repeat customer numerous times in the past year. I would not consider going anywhere else! I was so happy with my experience that I even purchased gift certificates for all of my children's teachers for Christmas. read more

I have been trying to find a good aesthetician for a Brazilian wax since moving here...the woman I had back home was, hands down, the best waxer, EVER, and I compare everyone to her. After a few bad experiences, I went to Myeong at Shangri-La. She was amazing, as good, or better, than my previous waxer. You immediately get the feeling she actually cares about her clients and about doing a great job. She left no strays, no fuzz...nothing. Totally pain free, too. I would recommend her without hesitation. read more

Warm and welcoming environment. Had a massage with Rachel and she worked a painful knot out of my back that has been hurting for 2 weeks.

This place has the worst service. I accidentally bought a gift card online for them, mistaking it for the one in another state. I understand that it was my mistake, but they wouldn't even let me talk to the manager to discuss the situation. I called over 10 times and they just kept saying a manager would call me back or they would look into it but months passed and I kept calling and getting dismissed. I would never want to support a local business who treats people like this. It's one thing to actually talk to a manager and at least feel like you were heard and that honest mistakes happen, but they couldn't even take 2 minutes out of their day to call me back. And if they are so busy, surely they can afford to refund a mistaken purchase of a gift card. They are just generally rude people who don't care about others. I don't live nearby but have encouraged people I know nearby to never support such an ill spirited business. read more

I was given a gift certificate from my kids about a yr ago. Since they bought it. Some of the pks have changed and I was not aware. When i called to schedule my package . I was told that there was a $5. Difference in price and that they would collect that and the tip. When I went in. I thought tip was based on the service. I was also told I would get a robe when I got there. So I wouldn't have to be dressing and undressing. I didn't get it. Until after getting dressed and undressed 2 times. I asked for it. When I went to get my ultimate pedicure. I got a foot massage and told I was done. When I went to the front desk to ask about it. They said they no longer did pedis, because of the chemicals, but they failed to tell me that. When I said it said it is in the brochure. I was told they had to many printed. So they had put an insert in the brochure showing the change. I should've been offered a discount or been told the package changed. Then they told me it was a $10. Difference not $5. Like I was told on the phone. The staff is friendly the massage was awesome the facial was good the foot massage was ok, but not a pedicure like I was excited for. They lack communication, between themselves and clients. I was not impressed. read more