This location has gone to the dogs under the new ownership... The new owner terminated my therapist moments after he gave his two weeks notice... Which happened FIVE minutes before my appointment, telling me "sorry but he doesn't work here anymore and we don't have a replacement". Clearly clients and staff are NOT valued here (given it's the same owner of Eastvale and another, I hold no faith in those location either). Since the new owner it feels like a used car lot with the push for buying more session, and buying their overpriced products. They're sneaky sneak with canceling membership too... They kept ignoring all my cancelation forms, emails, and requests... All to get another month of dues. There's no one to reach out to. Massage Envy Headquarters either doesn't exist or doesn't care (my "concerns" were passed on to the franchise owner). So no... I'd stay far FAR away! read more

I received a gift card from work for massage envy and gave this location a chance. The staff and manager were very kind and friendly. My esthetician, Kierra was knowledgeable and thorough throughout the process and made sure I was comfortable with each step during my facial. My face feels luminous and hydrated. read more

Arie is one of the best, if not the best Aesthetician I have ever gone too... So pleasant to talk to as well.. But, I'm sure I talk her ear off..( I'm rather chatty) I hesitate to post my 10 star review, because she will book up & I won't get in... Oh a different note... I have to applaud this particular business, as I had a promotional card that had expired the day before... Corporate directed me back to the business, who then went out of their way to meet me halfway... Kudos to them... Been a member for years. I trust this franchise and because they have numerous locations ( wherever I travel) I will continue to support them... Thank you again, for meeting me halfway and valuing me as a longtime member. The gesture is not lost on me and my reviews. read more

Destiny is amazing at her job! She has recommended the perfect products and services for my skin type. I definitely recommend her for a facial. read more

This location is amazing!! The front desk staff is so kind and knowledgeable! All my services have been so amazing! Definitely would recommend this location to my friends and family! read more

I see why they are not getting the stars they feel they deserve. I made an appointment for my wife to get a 60 min message and she came home unhappy. The therapist rubbed her down with cold lotion and immediately went into a firm massage rather than starting light and adjusting to the customers comfort. Most times the therapist is standing by the door when the session is complete, however after her session there was noone there. This will probably be the last time we waste our money here. On a positive note, the person I spoke to who took my appointment was awesome. That's it. read more

It was a great experience. I had a 60 minute full body message and my massage therapist did a thorough job. I had tightness and tension in my neck and back and Jared was able to make it feel better. I would definitely recommend. read more

Unfortunately, after my experience, I have zero intention of ever recommending or returning to your shop. I won't be back, but I'd be thrilled to receive an apology from the Massage Envy corporate manager over that franchise. The current front office manager, who unfortunately tried to scam me out of $320.00 needs, at the very least, help with customer relations. I should have filed a criminal complaint of fraudulent behavior. I would like to know who she represents at the end of the day, because fraud is a scary word to some. Either she represents corporate or the owner of the franchise or both. Thank you for your timely response to this sensitive potential issue. read more

Client Beware: Massage Envy in Corona at Eagle Glen was horrible. The management is not doing their job professionally, courteously, and accurately. The front desk workers schedule you an appointment inaccurately. Management doesn't check the appointments for the day and tell you that this happened. They don't call you at all. Everyone should be on the same page with the schedule of these workers, and with all of their duties, including but not limited to the duties of the massage therapists, estheticians, etc. They have an attitude. No sense of personalized treatment for each client whatsoever. You're just a number and they care a lot more about the money made. read more

I've been coming here for the past 10 years and have seen many masseurs come and go. Unfortunately, all the good ones are gone, and now only newbies remain--and they're getting worse. It feels like a waste of money. We're seriously considering canceling our membership and taking our business elsewhere. read more

First time at ME and it was amazing! I had booked online with Clemente, he was gentle but very firm at the same time. I've been having sciatica pain and i told him that its been bothering me so he basically said "leave it to me". It felt like it was never there in the first place. I was thoroughly impressed and i will definitely be coming back, especially Clemente! read more

Won't answer the phone. No appointments . Closed on Sunday . The worst location. Forced to go to Menifee or eastvale but I live in corona read more

So I recently treated my mom to a massage and she loved it ! Her massage therapist was Jay and she said he maid her feel comfortable and got a lot of knots out. Will definitely be sending her to him again. read more

I recently had a massage with Shelly who is new to ME Eagle Glen. Kudos to whoever made the decision to hire Shelly. I've not had an experience as good as I did in some time with this location. And, I'm very thankful to Shelly Thank you for truly showing care as your expertise profession really needs & quite frankly, its been missing for some time. You listened & focused towards my pain points & aches. I slept better & woke up better than I've been able to the last few months. I look forward to my next appt‍ read more

Loved my massage by Myra! She did such a good job and perfect on the pressure! Very relaxing which was much needed! Definitely will be coming back! Thanks Myra read more

I love my massages here! I have found that Jay has healing hands and a technique that is balanced and just the right pressure. I have tried 5 masseuses/ masseurs here, and Jay and Beth are definitely my favorites! I haven't tried everyone yet, but Jay is so talented that I'm reluctant to go anywhere else. I get my treatments at 6 or 7 in the evening; then go home to relax and sleep. It's perfect! read more

I had a massage today (5/5/23) with Kian-- let me say, one of the best massages I've had. I have pretty severe scoliosis and tons of knots in my back, so my back is almost always in pain. Kian put a lot of focus on the knots in my back and took the time to work them out. My back isn't hurting anymore, which is amazing!! I 100% recommend this location with Kian :)) read more

Company asked me to use online portal to resolve this issue and 2 years later still nothing!! NEVER USE THEM! Thieves! Go anywhere besides here in town. Plenty of great places! read more

I'm very disappointed. I don't know how I can use all my accumulated massages. I was told they didn't have an opening until July. I called this morning. Then I tried to book a facial and there was no availability as well. read more

I just tried to set up an appointment at this location and was told I have to wait until April. I can't even use the couple's room. I asked about cancelling membership and was told I couldn't get a refund. All I could get was a credit. How can I use a credit if I can't set up an appointment? I have been a member for a long time and I know that there are other massage locations out there. Seems very unethical. read more

I am being charged monthly and can't even schedule an appointment for 3 months. Why do they keep charging me for my monthly appointments and I cannot access services. I asked to speak to a manager and they said they can't give me their name. This place is a SCAM do not enroll for their services. At the very least they should pause my monthly membership so I can catch up. They are refusing to even do that!! read more

I called in for pricing on services. *rings* Me: "hi how much is a membership and what it come with?" MassEn: "it's $70 and comes with one hour of time be two wards a service. Stretching, massages, facials" Me: "how much is a facial?" MassEn: "our memberships are $70 and comes with one hour of time be two wards a service. Stretching, massages, facials" Me: "ok...how much is a massage without membership" MassEn: "our memberships come with one hour of time" Me: "ok- but-how much is a massage with and without a membership? Because I'm going to want more than one in a month" MassEn: "our memberships come with one hour-" Me: - (Hungup) Please post the prices or train the staff on phone calls. read more

Well, this place started off nicely the first few times after signing up for their monthly services. Then, BAM! Rescheduled time after time and very hard to get back to back services accumulated (we have several months of no service that we paid for) only to find out they scheduled my wife today and not the 30th. That wouldn't be a problem except WE ARE OUT OF STATE ON VACATION. No apologies and some BS that we confirmed and a message being sent confirming. This place went down hill quick. Calling corporate Monday and canceling and demanding refund. read more

THE WORSE MASSAGE I EVER HAD!!! ZERO massage technique, a total waste of time and money!! Jacob started late at 2:38 my appt was at 2:15 and ended at 3:17. It's supposed to be a 60 minute massage. Jacob has absolutely no idea of what the heck he was doing. It was more of a pat down with cream then an actual massage. I had to keep on telling him to apply pressure, he didn't listen. DONT WASTE YOUR TIME OR MONEY!! read more

I have a membership with Massage Envy Corona but I can not make an appoinment. They are fully booked for the nxt two months. I called Corona, Eastville, Chino Hills, Woodbury Irvine, Yorba Linda , Anaheim Hills & Placentia. What's going on??? read more

I wish I could give this 5 stars because I was so looking forward to my massage! I was able to schedule the appointment for same-day which was great. I went in after work at 6:30. It was my first time with them so they took me to the tranquility room to fill out a few forms. Once done the lady let me know my masseuse would be in to get me. Well, she was about 8 minutes late which I was already bummed about. I got a massage from Valerie. Her massage was great and she was very good about asking where I wanted my areas of focus to be, etc. but, she talked the entire time! I am usually a person that just relaxes during my massage and zones out but I felt like I had to keep up a conversation the entire time which made my massage fly by and I felt like I couldn't really enjoy it. Once the massage was over I noticed I didn't get the fully hour since we started late. Then immediately you walk out relaxed and ready to pay and they try to sell you on a monthly membership and instantly my relaxation went away. The "introductory" rate of $70 was not worth it in my opinion. I don't mind paying for quality but I feel like I can get a better experience somewhere else. read more

So my back has been hurting lately and figured I would give it a shot . Never been to a message place and felt kinda weird about going but I'm glad I did. Valerie is amazing. She works wonders ! Definitely ask for her if you want to get your knots out of your back. She's a keeper for sure read more

It had been 2 years since I've visited Massage Envy, my sweet son bought me a GC for an hour session. The clerk even wrote one hour session on the card- he was so excited to give it to me. The woman charged me $100 for an hours massage. With $20 tip I paid $60 out of pocket. This isn't what he had intended and certainly was ripped off. I feel so bad that he saved up his chore money for such an extravagant gift thinking I would get an hour of stress free bliss. Instead I got stuck with a big bill. I of course won't tell him but I will never go to a ME after this and will spread the word about this incredibly horrible bait and switch. read more

I've been here twice and it has been wonderful both times. The appointment setting has been easy, the staff at the front desk was excellent and the atmosphere was clean, upscale and calming. I had Kim for my massage therapist and she did a great job! She really eased my back pain. My physical therapist recommended a deep tissue massage following an injury. Kim doesn't do deep tissue, but she does do a firm massage. She really got to the right spots and worked out the muscle. On a side note: I glanced at some of the other reviews for this location and they all sound like entitled brats. Oh no, they had to wait 3 whole minutes to be acknowledged by the front staff, or the receptionist made a mistake. Nothing about the real service they offer. Sorry for the little rant, but yelp reviews really affect small businesses and everyone should just be a little more patient and kind. read more

This place is amazing!! I am always recommending my massage therapist, Chris, to everyone!!! His massages are great because it does trigger point massages and is very knowledgeable in working in areas of strains from accidents. This place deserves the max stars because of him, BUT unfortunately my appointment yesterday was his last day working at Massage Envy Corona He is now going to be at the ME Temecula location, no doubt I will be driving to get my massages-He's totally worth it!! Thank you Chris for easing my pain, good luck at the new location! read more

I went there for a Mother's Day present and if their place I had it was awesome idea what chronic pain every day and I tell you when I left there I felt amazing I'm thinking I'll go back again when I start feeling better read more

Went in on Thursday for a much needed massage. Mandy did a great job! That terrible knot in my neck is gone! I felt comfortable with their Covid protocols. I plan on going back soon. read more

Im not impressed with this Massage Envy location. I had a membership and found a massage therapist that I liked but she ended up moving out of state..I continued going and trying out different therapists but they weren't that good and the front desk staff that answered the phone were almost always rude. They didn't seem to enjoy working there, rushed through the massage, and they would NEVER be the full hour (they always start 5-10 minutes after appt time and then end the massage 5-10 minutes early). I canceled my membership but had 1 massage left that I already paid for so I went to the Wildomar location and it was MUCH better. I highly recommend the Wildomar location over this one. Update: I love how massage envy replied to one part of my comment and ignored everything else! I obviously understand that it takes a couple minutes to have a consultation and for dressing but if my appointment is at 4 and I'm in the WAITING ROOM until 4:10 then im not being consulted with or dressing during that time, and then my massage is over at 4:50... that's not even 50 minutes for a massage. And its like this pretty much every time read more

After thanksgiving I decided to come in for a massage and since it was my first I was given the First times price, that part was great. The massage was great. read more

Absolutely love coming here, great staff and management. Very accommodating during these difficult times!!

Very accommodating and good environment, I had a great facial here last week and will definitely be returning.

I had an amazing massage with ALEXIS. She was very friendly and I left very relaxed and happy when I left. I would highly recommend ALEXIS for a massage read more

I have 3 accounts with them - one with 16 hours of credits, manager wouldn't let me transfer them and or talk to the Owner about it.

I got a massage here my massage therapist was Amanda and I paid for an hour and a half and I got an hour and 15 minutes I will never go back there canceling my membership not going back because I felt like I should've got an hour and 30 minutes just what I paid for read more

I called for a prenatal massage and when I talked to the receptionist she asked specific questions about you want to concentrate on your neck and back? I said yes. I came in and filled out the questionaire about what areas to be concentrated on I put neck and back and no foot massage. When I got my massage I had 35 min of mostly my limbs and feet. Not what I wanted. In the end what's the point of filling out a questionnaire and the receptionist asking what you want and you didn't get that massage. I've read other reviews of the same thing happening. If I wanted a foot massage I should have went to a reflexology massage place not somewhere that say its suppose to be tailored to your needs. I have gotten massages and prenatal massages at other places before and I asked the massage therapist to massage my lower back and she said I didn't think you would want that because you had your underwear on. Again, I have dozens of massages elsewhere but never I had I taken off my underwear to get my buttocks massage they have asked if it's okay and I said yes many times but why the need to voice out my opinion when there was a questionnaire filled out prior. In the end I came out more frustrated then relaxed. This wasn't a massage to "envy" read more