My husband lost a Massage Envy gift card I gave him & although the Massage Envy where I purchased it looked it up and they can see and confirm that I purchased it, they say there is nothing they can do to replace it. This is pretty ridiculous considering the proof of purchase/payment, which they flat out refuse to honor. This business practice amounts to STEALING. I can tell you this, they have lost several long term customer's for this. Thankfully there are many choices in massage and we don't have to deal with dishonest businesses. Very sad!! read more

I had TWO Massage Envy monthly massage memberships for my household. During this time the spouse consistently went but I was unable to use due to heavy work schedule. So my visits were building. They don't go away I was told. Two years pass and I have used maybe a handful but spouse has been consistent with hers. Then Pandemic hits. They continued to build - I called and they said we are not seeing anyone. I argued about paying and they said if I did not I would lose my account and what was built up. They offered to pause for three months. When the three months was up after rangling again they offered to pause three more months. Sounds good? After Covid give or take - the wife was ill and no longer to go. So we were able to convert her account over to the oldest daughter. Sounds good? Got the daughter in but three times I tried scheduling and was told - dont have one for two weeks. So I didnt make appointment. Called again and was told two weeks wait. So finally I said with my payments having resumed what good is it if every time I call you say TWO weeks +. They said they are now short staffed, perhaps hours cut and there were other locations I could go to. I said they are not near here this is quick travel. She highly recomended 4th St. location! So after multiple attempts to get in to the location I selected for a reason - guess what they're rates went up! Oh so it became about $25+ more for each which now actually meant under old rates we would be paying for a third ghost member! Two people now at the rate previously would have accomodated 3. I said look I have a ton of monthly's that have not been used - can we not convert or do something. I realize not your fault they accrued but actually I have not been able to BOOK an attempt to use even one. I'm glad my daughter was able to be squeezed in once. Perhaps I should have booked her name and just showed up instead, YOU THINK? I really enjoyed going to this location for quite awhile. I realize the Pandemic was not their fault but this generation of people have no idea how to problem solve or resolve. Do I wish them the best - hmm I wish them as much as they wished me. So to all who desire to book with this location - perhaps a good massage - NONE of us - including auntie and grandma who came ever had a great or awesome massage - good yes - BUT if there is ever a problem or disagreement - don't hold your breath you will ever come out on the winning side. read more

I've been a member at this location for 10 years now! Great location, mostly friendly front desk staff and great therapist! read more

Massage Envy - Convenient location in Largo! - Massage Near Me - Largo, Florida

Booked my appointment an hour before my service and it was definitely amazing with Renee. I was highly stressed out and feeling all the side effects that comes with stress and being burned out from work. Renee definitely took the 90 minute massage to the next level and removed the majority of my kinks. Yes they were painful at the time, but I feel so much better and relieved right now. I booked two more future appointments the same day and signed up for the monthly membership. Meditation, relaxation, Netflix, and attempting to work out was not helping my pain issues. read more

Do NOT book with this location - do NOT get a membership here, or perhaps any location at all. I enrolled my boyfriend and I into year-long contracted memberships. In the last several months, this location has canceled our last 4 appointments with various reasons: employees are leaving, employees are getting sick, employees have jury duty. I understand things happen, but to have four consecutive appointments canceled is so unprofessional and reeks of this locations bad business practices. We've each accrued 3 massage "credits", that we've not been able to use. Every time they cancel, our only option to re-book is a random 9pm opening, or a more feasible time slot that's available weeks from the time of booking. With the never ending cycle of them cancelling & rebooking, we keep accruing more massage "credits" that they don't have the capacity to honor. I froze our accounts for a month, then booked four appointments nearly back to back so we can simply use up our credits. Well, today they canceled the first appointment we had after coming off of the account freeze. I spoke with the manager, Nicole, and she was not helpful at all. She offered to cancel our accounts, which would mean we'd have to use ALL of our massage credits within 60 days - but we can't even use them as it is! I don't want to lose $700 worth of massage "credits" because this location doesn't have a full staff. For the last 2 months, I've pleaded with them to please issue a refund for my "credits", and cancel my account. But they've refused. Nicole claims her business manager Shelly will reach out to their District Manager Amy for help - but didn't offer me a solid timeframe or possible resolution. I just want a refund for the services they keep canceling. Don't do this to yourself. Don't enroll in a contracted membership with Massage Envy - especially this location. read more

I've been dying to get a facial for months now and this place really delivered! Lauryn was amazing, I have really sensitive combination skin and she made it look and feel so much better! It was such a relaxing experience and the products felt amazing on my skin and I didn't have any reaction to any of them at all. I can't wait to go back again! read more

I have always had a positive experience here, all the massage therapists are great. The atmosphere is quiet and clean, and I hardly ever have to wait. They did a wonderful job all through COVID restrictions and I was so happy I still was able to get worked on safely! I am a professional circus artist and dancer with nerve damage and lymph drainage issues and they always help me out! read more

I feel so fortunate to have gotten an appointment at the Largo location. My massage therapist, Brittany, was incredible! She is very intuitive, and I walked out of the appointment feeling less tense and tight, and way more mobile in my neck, head and shoulders! I had a very stressful week with a move, lots of computer work, and an emotional loss .I walked in feeling unusually crummy and after 90 minutes later she knew just how to release the knots in my muscles and left me feeling so much lighter. read more

Had a classic facial with Sidney. She was wonderful and I would recommend her to anyone looking for a professional, soothing, relaxing facial. I wouldn't hesitate to do it all again! Thx Sidney! read more

Natalia was my massage therapist and she was phenomenal. I am from indiana and came in with a kink in my neck and she made me feel 1000 times better read more

I am a 2 year member and only found 2 particular masseuse that do the great tissue massage. Unfortunately to get either 1 of the 2 , I have to pre book 2-3 month's out as they are so booked out. , so by the time I get my appointments they are all 90 minutes instead of 90 minutes, ( which is time accrued). Upon exiting last time I had a receptionist sternly say as I questioned the policy of canceling the automatic monthly payments and undoing. She stated " well your membership price would be void and any time you wanted a massage it would almost double in price" !! I said " look , I've worked the other side of the counter, and if you can't at least provide an appointment in reasonable time it's not good for word of mouth. People talk, recommend, but you can't here. My massage...great Trying to get an appointment with who you want is 6 weeks out or better. You'd be better off booking a year out once a month and try to hope they pay them enough to keep them. I tried to edit but I meant what was supposed to be 60 minutes sessions, the length of time to get the appointment made. I also did respond to the receptionist comment re: price without membership ". Get educated. Every salon, spa, corner mall are offering some cheaper , no contract and not a wait like you ordered a car. There's to much competition for a mouthy receptionist. read more

I had a massage yesterday here. It was my first time at this salon. I cannot recommend enough. Front desk staff was friendly and answered any questions I had. Price was good. I hit the lottery when I was assigned to Rene. My body has never felt so relaxed. I'm a type A personality ( I'm working on it) so not easy to accomplish. read more

This is one of my fave branch since I have a regular Therapist here--Phil. Finding your right therapist depending on your needs is the challenge. The location is nice, nice ambiance of the place, the rooms are just right for the massage. The receptionists are very nice and accommodating and would made sure you're taken care of. Wait time is short. I'm always in time for my massages and I don't wait longer than 5 mins. Phil is very professional and does a great job. They also keep the place neat, clean and smelling good for all the customers. This includes the restrooms. The receptionists would also make sure you are aware of their current promotions but not pushy to sell. I never had major problems with this branch after going here on a regular basis for more than a year. I miss this place and my Therapist. read more

I called the day of to see if they had any openings. They did and I was very pleased. Very efficient and kind.

I had my account on hold and went on vacation and took it off hold to get a massage. They wanted me to pay another month to put my account back on hold and I had just paid for a massage and didn't want to. They left messages for a few months then canceled my account and got rid of my 4 massages I had paid for. Ouch. I called today and they didn't really care about my business anymore or signing me back up as a reoccurring client. I'll email corporate to report, but this is bad business. read more

Let's get this straight, I have been paying for my sessions monthly and everytime I call to get an appointment they are booked out unless it is avg 9pm at night or Sunday because Massage Envy does not have enough staffing to fulfill their contracts. The sessions were building up so I asked for gift cards so I can close the account and they said NO. But I can give them $20 a month MORE of my hard earned dollars with nothing in return just to put the account on hold so I won't lose the sessions I already paid for! Spread the word, I am. read more

I had a 30 min stretch and 90 minute massage. Both were excellent. Both therapists were knowledgeable and professional.

I was impressed with the attention and courtesy. Joined for monthly service. Good value!

Massage Envy is a day-spa chain and your opinion of this experience will likely be based on the frequency of the massages you receive. If you go once a week, they offer a decent value and convenient, strip mall location. If you go less frequently and are looking for an immersive experience where you can simply relax and forget about the world for a bit, this place will come up short. For starters, the ambiance is more akin to a tanning salon and the employees talk and act like they are at a Starbucks - truly not a big deal, but compared to nicer spas, this is the opposite of the zen effect they try to create with the scents and music. The quality of the massage made me think of - "you get what you pay for." My therapist seemed more interested in hurrying up and finishing her shift than focusing on delivering a quality service. There are simply too many other day spas in the area to choose from for me to give them another shot anytime soon. read more

Massage Envy is a great place to get different Types of massage Swedish, deep tissue, massage therapy, pregnancy, sports, therapeutic massage, prenatal, reflexology, hot stone massage they accept payment by using American Express, Cash, Discover, MasterCard, Visa Servicing areas in pinellas county Largo, Belleair, Indian Rocks Beach, 33771, Clearwater... I am member and would recommend it to any one especially if you are in need of a quick gift card read more

they take your money and then you can't get appointment. they tell you to go to another that is out of your way. if you cx then you have to use it up in 60 days otherwise you lose your money and if they haven't been able to get you in in 2 yrs how are you to use up your money in 60 days. they love your money but they do not care about your well being read more

Clean. Busy - good sign. Peaceful and attractive reception area. My massage therapist Donna was fabulous. Since leaving Las Vegas in Jan 2016 I've had 3 different massage therapists in this area. Donna by far is the BEST. Strong, and intuitive covering all of my knotted muscles. Fantastic! Thank you! My hubby had CeCe (?) - he really liked her massage. Deep, but not painful. We will request them both next time. Thank you ladies. They were extremely professional, skilled and very nice. We were there for 1 1/2 hour massage. read more

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Friendly staff, easy online booking. My massage therapist was Katie, really great experience.

I have now tried to book two massages here and on both cases the therapists have cancelled. One the day before and one the day of. I will be going somewhere more reliable. read more

Scheduled the appointment earlier today today for 6 pm. Called around 4pm to see if I could reschedule to the next day and was told it would cost me 50% of my scheduled service to do so, SURE WOULD HAVE BEEN NICE IF THEY TOLD ME THIS WHEN I SCHEDULED, especially since I had one scheduled yesterday at a Sarasota location, Sarasota location called to cancel my appointment yesterday and didn't offer a credit or ANYTHING. On to the massage. I will say my therapist was very professional and did a great job. The thing that really bothers me is that a 60 minute massage IS NOT A 60 minute massage. I had 45 minutes of actual massage time. I informed the front desk of that and they told me they only massage for 50 minutes and the other 10 minutes is time to speak with the therapist doing the massage before and after. I feel a little taken and I'm NOT impressed with my first visit to Massage Envy. Sad to say! read more

I like having options for a 60, 90 or even 120 minutes massage and being able to come in morning or evening 7 days a week is very helpful for me. I have seen several different massage therapists but I have to say that Ann is my personal favorite. read more

I've visited many massage envy locations along the east coast of the United States and largo is for sure the best one! All of their therapist are professional, knowledgeable, and fantastic therapist. I always leave feeling relaxed and better than I walked in. Dana is a tiny hippie but has magical hands and will give you tips on stretches to do at home for target areas. And Julia P. is one of my favorites she doesn't hold back if you have a sore, tight back she is the girl to see. By far the best location in Tampa Bay read more

Had lot of paperwork to fill out upon arrival; don't know if it's online to fill out prior since it was hot sitting in lobby. Had perfectly wonderful massage, very relaxing the BOOM. Exit stage left to get water - guess I am done and get dressed? No time to get acclimated after being so relaxed - step out door, got cup of water and into the crowd at checkout. If I only had a 'happy ending' (lol - of course not that way, but ease into the end of the massage experience), would've been a top notch A. My masseur was one of the top 5 had in my life too. To join the club for one massage a month for $60 didn't reel me in. No one knew much about the candles, etc offered on the shelf shoved way in the corner - thought about getting one, but upon the quick rush to checkout, didn't feel like it. read more

4-5 stars for the massage therapist (Eddie) and the woman who did my facial. 3ish stars for the layout of the waiting area and how loud/not relaxing it is out there. I've been to other massage envies where they have a quiet waiting area. I feel like they really need that here. One woman at the front desk was particularly loud and chatty. It was also a busy day, and it would get back logged by the door to the massage rooms/restrooms. Overall a great experience with the actual massage and facial, but don't come here early expecting to wait in a quiet relaxing area before your massage. read more

Mandy was amazing. Followed directions real well. Will definitely go see her again.

Julia gave the most incredible message!! I have been a member with message envy since 2007 visiting over 40 locations nationally as I travel in my job. Julia here in Largo is as good as it gets. She is professional, thorough in making sure the customer gets the message they need. I could go on and on...Thank you Largo, thank you Julia... A+ A+ A+.... read more

I go twice a month and feel that the membership pricing is fair for what I get. The staff are friendly, and the quality of massage definitely depends on who your masseuse is--I would recommend coming a few times and requesting a different person to have a good selection to choose your favorite from. I had to have a few massages before I could pick a favorite, but I've been pleased ever since. I think the price is reasonable and the staff do a good job at making you feel welcome and comfortable. The hours are really the selling point for me though--I can get an appointment at almost any time I need and have called in on Saturday evening for an emergency appointment and been accommodated within a couple of hours. I would recommend for anyone who has consistent muscle pain and/or needs a weekly decompression hour! read more

My husband wanted me to post a review for Julia at the Largo Massage Envy location. He has seen her regularly for several months and she is great. Unfortunately we had to move and he's had a hard time finding anyone as good. He likes it deep and she knows just how to find the spots that need extra help. He was very happy with her services. read more

The staff here are so incredibly nice. They welcome you with a smile and will do anything to make sure you get the right massage therapist for your preferences. The facility is very clean! I'm an avid spa goer and I'm just very surprised how much I enjoy coming here. If you are particular, just ask the staff they'll be able to pin point which therapist you'd enjoy most. read more

Dana was excellent! I am not a massage guru, but this was one of the BEST massages I have had, thus far. She is small in stature, but has great strength. I will be a repeat customer for as long as I can. Thank you Dana! I cannot forget to also thank Alex, at the front desk, for correcting the online booking issue. I originally made an online appt with Dana, but apparently there are issues with their system. I set the appt for 10:30, but when I showed up to check in, my appt was no where to be found. They could not find my registration or appt for any other location either, just in case I accidentally booked elsewhere. Luckily I she had an opening an hour later, what luck! So, thank you Alex for assisting me. It was a little stressful, but it all worked out! read more

As always! Great service, great prices, great atmosphere. Much needed visit. We did a couple's massage and it was amazing. They were checking all throughout the session if everything was as we wanted and allowed us to make sure that we get 100% satisfaction. read more

I had the best massage from Brenda today! I went in witg an awful tension headache and when I left it was gone!The front desk was super nice, welcoming and informative. Made my day off so much better. read more

Largo is a location for the company to emulate. The desk staff is friendly, always remember me and check me in by the time I walk in the door without having to tell them my name. I have a regular therapist, Robert. He is FANTASTIC. I have been following him from another practice. When we first met, he took it upon himself to find out what my chief complaint was. He did research on his own and found the ideal treatment for my condition. Robert is very personable and professional. When he is not around, which he let us know in time, I usually see Todd. Todd is also very knowledgeable. They both make you feel at ease and rejuvenated when you end your sessions. read more

I was going in monthly, since my wonderful husband signed me up for a membership :-) but using whichever therapist was available....one day i overheard a lady talking about Lauren and how wonderful she was. I made my next appointment with her. When we met I immediately liked her friendly, relaxed personality. She always has a funny story or good Netflix recommendation, Lauren is an amazing therapist, I always leave de-stressed and relaxed, she knows exactly the right pressure, spots and stretches. She is professional and highly skilled, and in high demand! I am lucky to have found her, and book several months in advance to make sure I can see her regularly! read more

I purchased a gift certificate for a friend for 3 massages which had to be used in 3 months. He wasn't able to use any of them due to his schedule and with the deadline approaching, I asked the manager if I could use one of the massages for myself (not all 3, just one), and I was told NO, that he had to be the one to use it. They obviously don't care about their customer satisfaction. They would rather a customer lose $$ ($180!!) than allow just one massage to be used where they would've rec'd referrals from me if it was a good one. They also charge you if you cancel an appt. last minute, but I was told by a staff member that if you're a doctor and had to cancel last minute, that was okay, so basically, us hard working people are not important enough for this business. STAY AWAY!! read more