I always feel better after my massage. Everyone is great! Lauryn is always great. She pays attention to my trouble areas.

The Lymphatic Drainage Suit goes from chest down, so your arms are free. I watched Netflix. The machine is a little loud until you get used to it. I had them dim the lights and the background music was still playing. There is no call button if you need anything, but you can use your phone to call or text the front desk, plus the room is closest to the front desk so they can hear you if you need help. Plan your fluids. You wear comfy street clothes and slide into the suit before they zip you in. They offer 20 or 40 minutes. I liked it and would do it again. When calling hit 4 to talk to a human! read more

Massage Heights - Massage Near Me - Kingwood, Texas

!Credit Card SCAM Alert! After purchasing a promotional 3 month package, and specifically asking them not to renew it, these thieves instead put my card on a temporary hold, then started charging me $90/month. And after I reached out to cancel, they just started ignoring me. Watch out! These are conniving scumbags. They definitely aren't christian! read more

The best massage and facials place in town. It is well worth trying the annual membership and commit to self care.

My experience was based on two free one hour messages. My husband and I were gifted a one hour message each and were excited to try Message Heights in Kingwood. I was very disappointed to learn that I was charged two hour messages after the fact we handed the paper gift cards over to the front desk, the day of the appointment. I've called multiple times so far and have not yet received any response or solution from Message heights. This is not only very frustrating on my end, but it's also false advertisement on their end. I recommend anyone that's gifted a "free" one hour message to just be cautious. read more

I've been getting massages for years. I'd have to say Lauryn gives one of the best. She focuses on the areas you need and she finds other areas needing focus. I always feel relief after a visit. And she keeps the conversation light and amusing. She is very professional. read more

Milania is a true gift to this center. She went above and beyond with her service and truly knows how to work on the body while providing a relaxing and calm environment. She has over 20 years of experience and it really shows in how amazing of a massage it was. Highly recommend her. She also does facials !!! read more

Michelle H is fantastic, her technique is amazing, she is a step above leaving you feeling so relaxed.

I am so surprised to see this retreat have such a low rating! Every massage I have had here has been great and I'm pretty particular about my massage. Lety is the best. She has extensive knowledge of anatomy meaning when you say "it hurts here" she also knows that there is pressure/pulling in random seeming other spot. You would have never thought this is part of it but there's that tension that she is working out. read more

Brian was literally sent from the massage heavens above! He really listens to you, makes you feel comfortable and takes you to another planet! He's truly invested in his art & knows the body muscles. You will be relaxed, stretched, and he gets into those parts of the body that really need it! read more

Sarah is awesome. I felt extremely relaxed during the massage and great afterward. I highly recommend her!

The worst. Don't go here. The guy who "touched my body" didn't give me the requested deep tissue and at one point he was just literally playing piano on my arm staring into the ceiling. He massaged my shoulders, my arms, my head. He made it a very uncomfortable experience. In the end he told me to ask for someone else next time. I have asked my bank for a refund because when I reached out to the establishment nobody replied back. read more

I love coming here for massages. I have not received a bad one yet. I have had bad experiences at massage places in the past so it is refreshing to have found a reputable place. I have been a member for over a year and have received great service and great massages. I look forward to many more! read more

I'm always greeted with warmth here! I've never had a bad massage or experience and everyone is always so nice and accommodating. I would highly recommend the membership to treat yourself regularly! You won't regret it. read more

I still give Dusty 5 AMZING STARS, for he seems to be the only true professional around there these days! I need to CANCEL my membership! You are bleeding my already negative bank accounts! Why is management never available? Don't get me wrong, many of the ladies who work at the front desk are very pleasant and cordial. However, the day I went in to speak with management about closing my membership until my finances improve, the woman l encountered at the front desk this day was NOT HEARING IT! After completing a form explaining the reasons for this request, nothing...nothing but an offer to temporarily suspend membership [with a $10 fee of course]! Hey! I CAN'T AFFORD TO TAKE CARE OF MY CHILD AND SINGLE HOUSEHOLD! And by using "mob-tactics" to not only threaten to send your accounts into collections if payments [from an already negative bank account] aren't made, the woman made every attempt to make me feel even MORE like sh** as if I was an idiot for even asking what options were available until my employment changed? Smh...all I can say is karma, invisible hands, "what goes around comes around," or what ever your beliefs are, I am EXTREMELY disappointed with the treatment of this location and pray you all do better. Be better...and stop lying, threatening, and mistreating your [once] loyal members. read more

The therapists and office personnel have been great. Very professional and understanding of my needs. Easy online booking or phone call and you are set. I have yet to have an appointment run late, all have started on time and finished appropriately to get the max benefit of the time slot. I definitely recommend Massage Height Kings Crossing for you massage needs. read more

The staff and therapists at this location are all very professional, friendly, and welcoming. I have never had a bad massage therapy session. I have been a member of this location for 12 years. Their therapists are very proficient at different massage types and techniques, applicable to my different medical needs, as well as rehabbing my husband's body from his sports body abuse. They provide a great service, relaxing environment at a fair price. They are our retreat and part of our health maintenance. read more

The service was terrific and professional, my therapist to the time to understand what I needed and payed attention to my concerns and helped relieve my pain. read more

I will definitely be coming back soon. Marcus is an amazing therapist and met all my needs!

5 stars for my therapist, Ashtin. The front office is what brought this review down in stars. I just ran a half marathon and needed my legs to get worked on and when I called and got in with Ashtin within the hour. Spoke to her about what I needed done and she was right on target. Great pressure, and understood what my tired, tight and worn legs needed!!! She made some recommendations and pointed out some areas that needed more work. She also made sure to inform to let her know if I needed the pressure to be adjusted due to my legs being more sensitive as she states some people are not vocal about it. I just wished she was at the location closer to me! Only complaint was the bed wasn't heated. Now for the front desk. I came in and one of the therapist was talking about how her client walked out mid treatment on because she thought she was finish while still having a facial mask on. That wasn't what bothered me, it was how LOUD all the staff was. Seriously, you are there to relax not to hear people cut up so loud. They were all laughing and cracking jokes like they were at brunch sipping on mimosas. Very unprofessional for a "relaxing" environment. Honestly, if I was that facial client, I would have been a little embarrassed to walk back in because the staff member was telling the story to the entire store, as myself and another client waited there. So unprofessional. I mean, is it something your staff should be doing? Discussing someone else's visit in front of other clients? Also, I didn't realize that when I was asked if I wanted to leave a grat it was based off of the NON member price. So when I said I wanted to leave 20% it was off of the Non Member price of $100. I called back and asked them if that was a mistake. The person who answered the phone had a hard time explaining it saying "That's how our gratuity chart works. For non members, the price is $100 or if you are a member and don't have a credit." Then I responded, "But I do have a credit and my monthly charge is $60 so 20% of $60 isn't $20, so why am i getting charged $20 for 20% of my visit." She then responded, "Because $20 is 20% of $100. I can change your grat amount, if you like. What would you like it to be?" Her explanation was diluted and confusing. What she should have said was "Gratuity percentages are based off of the non member rates." Simple. Ashtin was the only shining star at this visit and she would be the ONLY reason why I would ever visit this location again if I was in the area. read more

I would like to let everyone know how unpleasant my experience was for Massage Heights , they were impatient charged me for having to cancel the same day because there was a emergency came up the fee was charged twice . Did not try to help in no kinda way I will not get another membership with this COMPANY YOU SHOULDNT EITHER read more

We have been here before, and really liked the massages but the last time we went in they said it was a certain price, the discounted price, and after the massage said, only one of us got the discount, and the other had to pay the full price for our couples massage. It was a bait and switch we will not be going back. read more

Love love love this place! RC (or Arcie), Irma, Cressenda and Dusty are all phenomenal. We highly recommend this place!

Had a two hours message today with Dusty and u don't think I will ever settle for anything but a two hour massage with Dusty ; simply amazing he us the best . Everyone is super friendly the location is clean . Even though I will be leaving this location I can't stress enough how amazing dusty is I had a facial as well with on of the girls last night I didn't get her name it was great she did an amazing job read more

Always a great experience. Love Andrea B, she is a master massager!!!

I always have a wonderful experience here. I have used several massage therapists and they have all been magnificent. The front desk associates are always friendly and greet me by name. I would highly recommend them. read more

I have heard nothing but horrible reviews of this place. I was looking to book an appointment and I am glad I took a look at the many poor reviews this spot has. Judging by the person handling phone calls at Massage Heights I can automatically tell this place has terrible customer service. My advice? Don't waste your time . read more

I have been coming here due to me being in a contract but I would not renew and would not recommend it. I came in today for a massage and why did the front counter feel the need to be argumentative? FYI for all people, never lose a gift card because they will not honor it. Yes, it's on your account but they don't care because it's policy. As a manager, I don't understand how other managers would not be able to override it. I'm waiting for my massage right now and she just stressed me out. Thanks massage heights! read more

I had an appointment scheduled and when I show up they told they didn't have my appointment in the system, and that the person that "probably scheduled" my appointment did not work with them anymore. How is it my fault that they hire incompetent people? They told me they could get me scheduled for a massage but not till like 5 hours later, they had already wasted my time, and my gas as I drove 20mins. Also, days before the appointment they sent me a text saying that my massage lady was back from maternity leave, to which I replied that I already had an appointment scheduled with her (or so I thought), do you think they even check the message or replied to me? They didn't, they could of caught the mistake days ago, but they didn't. So unprofessional! Won't be renewing my contract with them. read more

Ok so massage heights sent me a text offering me a discounted massage for my birthday with add on service of hot stones if I got a 90min or 2 hr massage, so I inquired and thought it sounded good. When I asked how much each session costed they never responded but kept asking if I wanted to book an appointment, so I did. Keep in mind my first session over a year ago was around 80$. So I booked it and got the massage. Well I'm thinking ok 90 min might be a little bit more like 120$. Wrong they charged me 240$ after the discount. Not to mention the masseuse never dimmed the lights to make it comfortable and pretty much rubbed me raw with out oil to the point where there was so much friction it kind of hurt. Just saying all in all it wasn't a great experience and I'd just double verify price before you get the service so you don't get blind sided at the end. Don't get me wrong it hasn't always been a bad experience over there but this was a bad one. Manager made it right for the miscommunication. This just a good example to not to assume anything these days. read more

OK! SO I recently had a facial done by Janelle and let me tell you!! My face looks and feels amazing. She also recommended great products so I can continue a good skin care routine. She is fantastic and you will not be disappointed! read more

My wife enjoys the massages from Massage Heights, as do I. However, in March and April of 2012, they made unauthorized charges to my credit card. I pointed this out to them then and received a refund. Then, unauthorized charges started again and were made consistently for several months. I brought this to their attention, again, and received my refund... again. In my opinion, if Massage Heights was serious about their customer service, there never would have been a second series of unauthorized charges. read more

After the manager phoned me, she stated that she will discuss proper etiquette with dealing with customers to her staff. I appreciate her reaching out and her professionalism. I will maintain my membership and hopefully this was a fluke occurrence. read more

This is a nice, clean and well-managed facility. The convenient location for me is also a very large plus. The massage therapist I have had, and I have had a number at this location, are all professional. The only complaint I have is that there is a lot of turnover in therapists. read more

This was the worst experience I had at a massage parlor they were rude very very discriminate accuse me of being drunk tried to make me cancel so they could charge me more even though I wanted the massage I wouldn't recommend this place for nobody and I was also with my two sisters and we had an appointment read more

I have had a membership here for a long time. For the most part I really like their service. I love Denise and Kat, both ladies are wonderful. I have tried others there that are quite good too. The place is very nice, fluffy blankets, heated beds, and they have many amenities. The one thing I dislike is what I feel can be constant upselling. During the summer I don't want hot stones. I don't find the other elevations such as a foot scrub or a facial massage with stones to be that relaxing. With that being said I really enjoy the massages there. This is a membership place so be aware they will want to put you on a membership plan. read more

If you want a recommendation of a massage therapist-Nicole is my go to gal. She great and takes direction very well. Very friendly. Also doesn't do a lot of "hair salon talkaholic". I much prefer the peaceful ambience of quiet while getting a massage. The only reason I didn't give it 5stars was because the front desk are not very accurate when it comes to scheduling. Weather u want male/female therapist or time slot they tend to put u with whoever no matter the request. The manager is in no way helpful either. She dodged me multiple times when I tried to make a complaint that I eventually gave up-hence my review to speak my mind. She doesn't care about the customer experience as far as I'm concerned. If it wasn't for Nicole being so wonderful, I would never return to this location. read more

I decided to try this place last month for a number of reasons including chronic back/neck pain, high blood pressure, and a general need for relaxation. My original thought was that if I enjoyed it and felt it was beneficial, I would want to make regular visits. The fact that they had a membership program that automatically withdrew from a checking account was very interesting. On my first visit my therapist was Kelly. I had massages at other places before but only Swedish style. Kelly performed more of a deep tissue massage presumably because of the issues I was specifically having with my neck and back. I was surprised at the pressure but experienced no soreness afterwards. It was very relaxing and I believe the aromatherapy set the tone for the session. After this session I purchased two memberships for my wife and me that included one hour per month plus aromatherapy plus a choice of one more "elevation". My first visit after signing up for the membership was with Misty this past weekend. I extended my visit to 1-1/2 hours and chose hot stone therapy as my elevation choice. This session was even more relaxing than the first and confirmed my choice to purchase the one year memberships. The two therapists I have encountered so far were very professional. Your modesty is always respected and they really know how to relax you and work those muscles. The first two times I ever "splurged" for a massage, I happened to be at resorts while on vacation and paid $125 both times for only a one hour session. At Massage Heights I literally pay half that including tip plus get the extra elevation with my membership. Had I done some research and known that it could be this affordable, I likely would have signed up years ago. read more

Massage Heights gets 4 stars for exceptional service, atmosphere and price. For $39.99 a month (automatically drafted from my checking account) I get a 1 hour massage monthly with Regina - she's the absolute best. I have spent upwards of 3x as much on a 60 minute massage and I can honestly say I prefer the Massage Heights experience. From free aromatherapy (try the vanilla cookie) to the heated table and comfy blankets - Massage Heights knows how to keep you coming back for more. read more

Irma at Massage Heights is excellent. However, when I went in to get my first massage, I was going in for a massage in lieu of pain meds. I suffer chronic pain after being hit by a drunk driver in 2002, which left me with herniated discs in three areas of my back. I am seeing a doctor over at The Joint for chiropractics, who referred me over to Massage Heights. The consequences coming down on doctors prescribing pain meds to the point of addiction leave doctors wary of prescribing to those who need it and have not shown a history of abuse, which led me to seek going under the knife for surgery, but insurance has denied covering me getting updated MRI's for the surgeons. This leads me to consider massage and I went in at a time when I was in a great amount of pain. The first gentlemen I saw was light handed and afraid to hurt me given my situation, but he told me about Irma who has training in medical massage. While she does not offer this service here, she is trained and I was sure there was no chance of her being cautious. I needed deep tissue massage as pain had me so bound up. I remember I was in so much pain I could not sit in the waiting room. When the massage was over I asked for my next appointment to be with Irma and the assistant at the from desk asked me to commit to a membership plan. At not one point in this conversation was I told that I was committing to 12 months. I would never have agreed not knowing whether this would be a good solution in for pain management. There was one other solution, genuine medical massage that my husband received after a softball injury, while expensive, I thought I would give Irma a chance first. I'm only learning today after calling to cancel my membership that there were other options. According to some internet sources, there are 3-6-9 and 12 month options. Likely had I been given one, I would have chosen one on a temporary basis to find if massage was beneficial. I called to cancel today because I have five children whom I homeschool and last month I had to cancel my appointment 2 or three different times because of lack of a babysitter. I felt I was wasting my husband's paycheck, spending it with no benefit to the family. I thought I was doing a good thing, only to find that a 12 month contract was placed in front of me with only the massage time options given, but not monthly membership options given. I asked and was told verbally that I could cancel anytime, just like The Joint, with a months notice. In addition, when I told the lady at the desk that I wanted to cancel because I never made it in the month before, she did not tell me about the rolled over credits, that other people are talking about in these reviews. read more