Haylen is wonderful! I highly recommend her for deep tissue and hot stone therapy. The staff is always professional and the environment is clean and relaxing. read more

This is a franchise massage/facial place. I have a membership which means I pay a set price monthly and get credits. If I don't use them, they roll over. If I need more, I pay a discounted rate for them. Honestly, the discounted rates pretty much equate to standard rates most other places. BUT because I preapay, it makes me take time for myself. This location in particular is one of the nicer ones. I don't live in the area, but I needed a massage and they were nearby with availability. Booked using the app- easy. The waiting area has comfortable seating and well-displayed products (Apothke and Archipelago candles, Dermalogica face creams, Latika and Tara self-care). Staff was friendly, lemon water was on point, and the lightly bouncy music in the waiting room help set the mood for pre-relaxation. A secondary waiting area is available by the 10 service rooms so you can wait between massage and facial without having to go out front. Everything was clean and smelled nice. The service was what I needed. read more

Massage Heights - Waiting area - Massage Therapy Near Me - The Woodlands, Texas

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Christina is excellent, I highly recommend her. I am a person with many injuries and she manages to address my pain points and areas that need special focus. I leave feeling loose and relaxed every time. I have been receiving massages regularly since 2011 and she is at the top! read more

Amazing massage! i payed for a 60 minute and received only 45 minute which was disappointing.

Diego is absolutely the BEST! Always knows which muscles to prioritize. Great relaxing environment & wonderful staff.

My facial with Tatiana was wonderful. She was very sweet and knowledgeable. The staff was kind as well

Massage Heights in The Woodlands is a wonderful option for massage and facial services. Angie (massage therapist) has worked with me for several years to identify and work out some problems with my lower back. Stacey (aesthetician) has literally changed my life with her knowledge, regular treatments and product recommendations. They are both tremendous and have literally changed my life for the better. If you are looking for knowledgeable, caring, thoughtful experts in the massage therapy or facial areas, they are your solution! read more

I'm a powerlifter so I lift heavy weights at least 5 times a week. So getting a good deep tissue massage on the regular is imperative. Trey is amazing!!! He applies the perfect amount of pressure. His focus on my knots and tight muscles is great. He always starts off asking me if I have any problem areas or if there is certain body part I need focus on. He takes pride in his practice and it shows. If you are looking for a deep tissue sports massage I highly recommend him. If he is great at deep tissue and sports massages he'll be awesome at ALL the levels. The rooms are amazing and the staff is always welcoming. The new spot is right across form Market Street so get a massage and then go shopping. read more

Massage Heights - Heaven in a massage room - Massage Therapy Near Me - The Woodlands, Texas

Leon is amazing!! Does a wonderful sports/deep tissue massage. Very compassionate with his clients. read more

Massage Heights in The Woodlands is an incredible retreat for both relaxing massages and the best facial experience ever. Many great massage therapists - I prefer deep tissue and you have to remember to request one that specializes in deep tissue if that what you like. Stacey is the best esthetician I have ever met and I highly recommend her facial therapy services. I trust her knowledge and expertise to determine what my skin care needs are. I follow the regimen Stacey sets up for me and my skin has never looked better. read more

Beware!!!! My wife went to have a back mussel worked they tricked her into signing up for a monthly contract. I was forced to file a fraud case with my credit card to try to get them to stop and to get my money back. Talking to them did not help. The first time I called they said they would stop the charge but the next month they continued. I have registered a complaint to the Better Business Bureau. They are not members of the BBB, I'm sure it's because of their fraudulent activities. read more

I had received a gift card to Massage Heights and chose to go to the one located in The Woodlands (near HEB Central Market). It was my first time going to a Massage Heights, but not my first time receiving a massage service. The therapist I had was a female, do not recall her name. The front office was nice enough. In the massage room, the Therapist informed me that as a "first time Customer" I was not allowed to be unclothed and had to keep my undies on. I thought that was an unusual policy, but since its my first time there, I didn't question it. None of the registration paperwork stated anything like that either. What was really mind blowing was when she proceeded to wear gloves before applying the massage oil on her hands and then onto my body. WTF?!? She kept them on the entire time. I was made to feel like I had leprosy (I don't), felt uncomfortable, dirty and repulsed that I just could not relax and wanted the service over and done with! I mustered a polite thank you afterwards and got quickly dressed and went home to shower the awkwardness away. I wouldn't recommend going to the Therapist I had...but I would question the establishment's policy for First Time attendees. I will never go to another Massage Heights location again! Just too many other (nicer!) places that I would go (and have gone) to. ONE AND DONE. You only get one chance to make a good impression. read more

My husband & I have been members for many years at Vintage Park location. After our move to Conroe we had to switched to location closer. So far, I love this place. My first visit was with Laura and she is firm to deep pressure, also implements "Thai" method which was the first for me and I loved. The next visit I needed deep pressure & tried Chow Chow. She was awesome - basically melted all the tight spots and knots... I was sore for few days after, but what a relief from the tension soreness I had. I was surprised to see Kelly hear from the Conroe location that closed down. She was our regular that both my husband and I visited before at other location. This girl has so much strength in her hands and can go for more than an hour. Both of us love her... she never disappoints!!!!! read more

Massage was great, but if you're not a member, the prices are the highest I've ever seen for a massage. I live in CA so it doesn't make sense for me to get a membership, but I might buy one of their packages next time I'm in TX for an extended stay. read more

All I can say is WOW!!! Laura is the very BEST!!! I get my awesome massages biweekly. I put in a 60 hour work week standing on my feet. Laura takes all my pains away and makes my body feel fresh and renewed!!! She gives a great deep tissue massage and stretches my stiff muscles. I can't say enough great things about Laura because there are too many!! Thank you for making me feel revitalize!!! read more

I called asking to make an appointment as a new customer. I'm looking to start getting massages on a regular basis. I was put on hold and after waiting 5 minutes I hung up. I would think aa a potential customer they would be more attentive and helpful. If this is an example of their customer service I'll look elsewhere for a massage therapist. read more

Very clean! Went through multiple massage therapists and finally found my favorite and that is Ryan! I have never had a massage where the knots actually go away and I do with Ryan! He also listens to pressure, focus points, and is trained enough to focus on what needs the most work. read more

I just left my appointment with Dean and I feel amazing! I have quite a bit of nerve and muscle pain in my back...so needless to say...my back is quite tense! I had a 90 minute deep tissue massage. The pressure was consistent throughout the entire service and I was pleasantly surprised there many other areas I didn't even realize needed work that were taken care of. I would strongly suggest Dean to anyone who needs their muscles tended to. THANK YOU DEAN! read more

Booked a session after buying a Groupon, session was cancelled by the spa 1 hr beforehand, the lady on the phone (who was cordial) was really only concerned about rebooking me...never mind that I took a half day off work to make the appointment. I tried explaining to her that I took time off work and that 1 hr cancellation time really ruined my plans ... don't think that really registered with her or that she really cared. Keep in mind that if I would've canceled the appointment one hour in advance, my credit card would have been charged for the full experience. However they can cancel appointments anytime they want. Really disappointed in my interaction with them. I contacted twice as per request on yelp but no one bothered to email or call back ... contacted them Dec 18th same day they requested communication. read more

I've been going here for a bit and usually like it but it seems the past few visits my massage therapist has been distracted during my massages, I'm pretty sure she has been on her cellphone during it but not 100%. I usually get good massages done by her so I'm hoping maybe these were just off times for her. One thing I am not a huge fan of is how the massages end ten minutes early so you are basically getting a 50 minute massage, even if I show up 15 minutes early to get undressed. Overall a decent massage place, but there are definitely things that could be improved. One thing that would be cool is to have the option to use essential oils mixed in with the lotion during the massage. This is really not meant to be a negative review but I do want my masseuse to be focused on my massage when I'm there. read more

My best friend came in town over Thanksgiving and we decided to buy each other a massage for our Christmas presents to each other. My 15-year old daughter decided she wanted to try a massage too at the last minute. Trying to find three appointments at the same time at the last minute was difficult, and honestly this Massage Heights was the last place I called because I really didn't want to visit it again. I was very specific in making the appointments. Told the lady I needed very deep tissue massage because of issues I was having. I also gave her specifications for my friend (not very deep, but more relaxing) and my daughter (being her first massage ever). I am happy to say that Massage Heights in Panther Creek redeemed themselves!! I had none of the issues I had before and all three of use came out of there happy. In fact, they made my appointment with Diego who gave me one of the best massages I have ever had! I went in with a crick in my neck and walked out with almost full range of motion. They were professional at the front desk and my daughter felt extremely comfortable and wants to go back. I will be back and I will be asking for Diego again!! Bravo Massage Heights! Bravo! read more

Customer service here is a joke. The only thing I like about my massage heights experience is my therapist.

So all I wanted was a refund of a charged service that I didn't receive. A misunderstanding that blew way out of proportion I posted a review on yelp and note the owners reply. My personal phone number was posted as well a condescending response in an attempt to silence me. A day later after public shaming my phone number was removed but by then i had already contacted the BBB. So today I wake up and my initial review was edited and the owners response removed in yet another attempt for her to rewrite history Curious that this happened after my BBB complaint was sent to the owner So all I want is the charge removed from my card but this doesn't mean there shouldn't be any repercussions for the owner violating my privacy while trying to bully me. Fun fact although not illegal this business records you in the establishment and on the phone without your consent or knowledge. I don't remember any notices alerting consumers of audio recordings on the premises read more

Massage Heights - Initial response from owner before 2 edits - Massage Therapy Near Me - The Woodlands, Texas

It is a beautiful spa overall with a very professional, friendly front desk staff. I only see Trey who is an absolutely amazing therapist! After only a couple of visits, I've gone from having severe pain in my neck and shoulders to just a a random knot now and then, easily worked out with my monthly visit...and his technique is so very relaxing and unique. I'm hooked which is a first for me! read more

The staff are professional and friendly and the establishment is always clean and upscale. Mike is a terrific masseuse!

I visited massage heights a few days ago after reading these positive reviews. I'm pregnant and it was important to me that I had a safe experience that was excellent. When I called to set up an appointment, the lady who answered my call was so helpful and professional. I arrived and was greeted by several sweet girls who walked me through the massage heights process and went over what I needed In my massage experience. I have never felt so confident that I was going to leave relaxed and happy. Diego was my masseuse and he is the absolute best! He made me feel comfortable and relaxed. I honestly have never had a better experience. I couldn't wait to come back again so I bought the membership package and I'm happy I did! Im so happy with my experience and the staff at massage heights. I highly recommend Diego!!! P.S prenatal massages are so AWESOME! I recommend getting one even if you aren't pregnant!! read more

I had a wonderful experience! Overall would recommend! I experienced my first ever facial here and loved it. Unfortunately I did pay for the 60 minute session and was told we were finished after only 48 minutes. I didn't say anything to the desk. read more

I went online to try to book an appointment. Started with deep tissue, selected all options and nothing was available for all options. Went to Swedish massage, selected all options and nothing was available. Went to targeted treatments, selected all options, and still, nothing was available. Very poor online services for someone who is just trying to book a massage after the facility is closed. read more

we are so disappointed today that they increased the annual subsription by 25% in one go and they are saying we have no other way to use our credit in previous membership. We requested if we would have known you will increase the price this much at least we could have used our credit. they simply said sorry it was management discussion and refused access for any escalation either.. super rubbish rip off.. we loved the therapist and felt so bad for support them even during COVID.. no curtesy for customer who is staying for more than 3 years with them read more

I had a massage on June 21st for Father's Day and it was a decent one. The facility is clean and peaceful as are all other massage parlors in The Woodlands I've been to. However, the staff needs some work. They sold a gift card to my wife a week prior to my visit and when I went to pay with it after my massage they were completely clueless as to how to use the card. They questioned me as to where I had got it, and when, and then took my credit card info and held the gift card and told me a manager would call me the next morning to discuss. The card still has money on it after all the costs and I do want to get it back, so I am pretty interested to see what the manager has to say. This all sort of ruined the relaxed vibe immediately after having finishing the massage. The next morning...no call. I give them a few days and still no call. Finally I call back today (a few WEEKS later) and they don't know why I wasn't called and yes, the gift card is still sitting in a drawer under the register. All I get is "I'm truly sorry." Well okay, everyone makes mistakes. So I try to book a couples massage a week+ in advance. I go through the whole process of giving info, getting the res set up, and getting the cost and say my goodbye. I get a call back later with a "Sorry, but I didn't realize the couples room was booked for exactly the day/time you requested and I didn't realize it." So I am forced to cancel, having wasted my time and energy, and now waste more of my time and energy to drive there to pick up a gift card that still has my money on it. Not happy read more

First time I called, the receptionist was very accommodating and helped me set up a quick appointment. As soon as I stepped in, I was immediately greeted and somehow assessed my massage needs. The massage therapist is nice and she truly have heavy hands to massage you. This was my request though. But I gave 4 stars because I was expecting the add on service of hot stone massage and was not able to get it. I don't know why we ran out of time since the therapist only concentrated on my neck and back and did not even massage my whole body. Because of their good customer service, I decided to buy the membership. read more

I really loved my massage and the lady was amazing. BUT The headrest smelt like spit and smelly breath. Next time, I'll ask for them to clean it or if I can. Ugh! Really ruined the relaxation aspect for me. read more

I think these guys are great. I've signed up as a member, and I recruited my boyfriend to do the same. All the massage therapists have been great. Always a good experience. The receptionists are always AWESOME. Great customer service there. Would highly recommend to anyone looking for an economically priced massage while not sacraficing quality. Do it! read more

Everyone at this location is very friendly and really set the tone for a relaxing time. I've had great massages with both Mike and Stephany, definitely recommend. read more

This was my first time here and it was a very relaxing experience. The receptionist was so friendly and welcoming. We were supposed to have a couples massage but the masseuse for my husband didn't arrive and they couldn't get a hold of her, so I went ahead and got my massage and didn't have to pay anything for it! Of course other than a tip. That was good customer service:-) I'm 35 weeks pregnant and desperately needed a good back massage. She was awesome! The atmosphere was incredibly relaxing and the lady I got hit all the right points. I added on a foot scrub and of course that was wonderful, especially for my swollen foot:-) she was very professional and just great all around. Very nice place! read more

Wonderful service and experience. Miranda was amazing. Went in because I threw my back out hanging a tv and she was able to work it out so I could walk upright again! read more

Our son gave us a couple's massage vouchers for Massage Heights Panther Creek for Christmas. We decided to redeem the voucher yesterday before heading back to our full work week in 2019. That was one of the best Christmas present our son could have given us. Kelly and Michael were expert therapists. My wife and I dozed off under their skillful hands. We felt incredible after our session. We plan to book our next session with these two therapists soon. read more

My husband and I made an appointment for a couples massage with Dean and Stephanie, me with Dean and my husband with Stephanie. When we arrived we realized we would be better matched if we swapped. I also asked to change my elevation from the foot scrub to the face massage. My husband asked for deep tissue. Although Dean said he didn't specialize in deep tissue he would do his best. Our expectations were beyond exceeded. Both Dean and Stephanie did a phenomenal job. Stephanie relaxed me immensely and my husband was so happy with his experience. We will be back. read more

I love this place!! If you try the full body massages, you won't be disappointed. They have many complimentary things and aromatherapy to relax you as you get your massage. The staff is very friendly and knowledgeable. Do yourself a favor and make an appointment!!! read more

My first visit & Stephanie was great! Fantastic massage and hydra facial. Looking forward to my next visit!