I'm so impressed with Devonte and his studio. The studio was clean, and decorated so well to create…read morean amazing ambiance, I was for sure able to relax. I came in with chronic neck pain, and left feeling relief, I hadnt had in awhile. Thank you Devonte for an awesome massage, and fantastic customer service. My next appointment is already booked( loved online booking.)

I flew in from Texas to help my friend who was going in for her second breast reconstruction…read moresurgery. I knew I wanted to treat her to a day of pampering before her surgery. Not knowing the area, I looked on Yelp for recommendations and was impressed with the comments & 5 star reviews. I reached out, and they responded promptly. I was able to make an appointment for the day & time needed. The entire experience was 5 plus stars. From making the appointment through the massage & even after. Liz, who was the massage therapist for my dear friend, has reached out to check up on her recovery. Let's face it, you don't usually get that type of care with just any business. My massage therapist was Devonte, and I can't say enough wonderful things about him as well. He was the person I was corresponding with from Dallas & the one who made sure we could make this work. We only had one day to work with prior to her surgery. My dear friends blood pressure was so high that the doctor had said prior to the massage appointment that if her blood pressure didn't come down, he wouldn't do the surgery. Well, thankfully, the two-hour massage was exactly what she needed. She has always had a lot of anxiety, and I knew this was what she needed to get the blood pressure down. Well, surgery went well, and the road to recovery is now only a short distance away. Thank you to Devonte & Liz for fitting us into their busy schedules. I know my dear friend will continue with Black Swan on her road through recovery & I will definitely be back when I'm in the area for future visits.

Black owned. Amazing service. Nina's facials were everything. I never had a facial from…read moreA spa so I didn't know what to expect but I was not disappointed. She explained the process to me I received a shoulder massage with the facial. She used different things on my face but I left with my pores really opened and cleaned. I didn't wear make up for the rest of the day. I would recommend.

I love this place! Just signed up for the Silver membership so that I can enjoy it monthly…read more Malayjia is a fantastic aesthetician. Kim gives an amazing deep tissue massage. I love the cozy and inviting atmosphere.

Spa Bliss is already a gem: easy parking, super convenient location, and a quiet, private vibe that…read morelets your shoulders drop the minute you walk in. But let's be honest: the real magic is Tina. I've been to spas all over the world, from luxury resorts to hidden little sanctuaries, and when my muscles are in full rebellion with those deep, stubborn tension knots, nobody compares to Tina. She doesn't just massage; she assesses. You can feel her mapping out every line of tension. Every pressure point is intentional, every movement strategic. The woman has magical hands and the expertise to back it up. If you need someone who actually knows what they're doing, not generic strokes, but real skill that gets at the source, Tina is the one. I won't see anyone else in Charlotte.

Not relaxing at all and located in a foul-smelling office building with bright overhead lighting…read more Not a spa experience at all, but for the same price point. I wasn't asked about the pressure throughout the entire massage, but I was randomly wincing and recoiling at the pain. I could not relax, let go, or drift off. I wouldn't come back here. When I expressed how the face massage wasn't what I expected less than 5 minutes in, I was still charged full price for this service. There were also multiple points throughout the massage where the masseuse was hands off, and not massaging my body to grab lotion or whatever else, instead of keeping supplies handy. I'm saddened that this has been one of my worst "spa" experiences to date.

I had such a great experience! Jamila did my massage and she was amazing -very attentive and made…read moresure the pressure was exactly how I wanted it. What I really loved is how customizable everything is. You can choose the scent in the room (I picked Rose and it smelled so calming), and even select the vibe/music you want , they have options like Island, Zen, and more. It really makes the experience feel personal instead of generic. I love their app Before your appointment, you can also choose your focus areas (where you need the most attention) and adjust the pressure preference directly in the app. I loved that everything is customizable. it makes such a difference. Overall, such a relaxing and smooth experience. Definitely worth trying at least once!

probably the best massage i've ever had in my life. I love that they give you the option to choose…read moreyour own scent and music for the room, allowing you to curate your own vibe of relaxation

Allison is the BEST! After searching for a massage therapist that combines great body work and soul…read morecleansing my wish came true. 90 minutes of bliss... Allison is very professional, knowledgeable and she gives out only positive vibes. I already booked my June appointment. 5 stars plus infinity!

Allison is a master at her craft. She listened to my needs and exceeded my expectations. I have had…read morelower back pain for years. After my 1 hour visit, my back pain was gone. Not only was my body relaxed, but my mind was clear. And she is so kind. It was the best massage that I've ever had. Looking forward to my next visit.

Saw new therapist Bliss. AND YOU SHOULD TOO! After a trip via airplane, I had shoulder and neck…read moretightness from the cramped conditions (you know what i mean!) Bliss immediately found the sweet spots (you know, those crunchy ones!) and relieved the tension. Highly rec'd!

I had a massage with Jessica and she was amazing. She worked the areas that needed extra attention…read moreand helped ease the tightness. This massage was the most relaxing one I have ever had. The studio was so cute and welcoming. I highly recommend Jessica and will be back very soon. Bonus, the price for one hour is so reasonable.

Mary is absolutely amazing. No matter what the need, she knows how to address it. I have been going…read moreto her from almost 20 years, and recommend her to everyone. Whether you need to just relax, have a deep tissue massage, or work out the kinks in a certain area (for me, it's always my neck, from a bad whiplash 45 years ago!), Mary knows exactly what to do. So very thankful for her. If I could give her 10 stars, I would!

Absolutely love this place!! So calming and peaceful! Mary Gillespie is my massage therapist and…read moreshe is just awesome! She's the type of therapist that talks to u if u want and stays quiet if u don't. She picks up on my ques!! Every time I've had specific issues she helps w them and makes recommendations if needed. Love this place so much and wish I cud get a massage from Mary G every day!!!

I HIGHLY recommend this place. First, let me say, you do not have to be a guest of the hotel to…read morebook an appointment and have services performed. I stayed here for the weekend and booked a Swedish massage and hot salt rocks to my package. Jennifer was my massage therapist. She has the softest hands but applied the pressure that I needed. You fill out an intake form that gives the therapist an idea of any medical conditions and an idea of what you need from your service and they work off that to give you a great experience. The place is extremely clean, neat, accommodating and the staff are all very professional. The locker rooms have everything you need. The robes and slides are soft and made of good quality. Cell phones/camera are prohibited in areas where services are being provided. The lounge area has a waterfall, comfortable seating and plays soft music while a relaxing scent fills the air. You can pay for a one-time service or sign up for a $80/month membership that includes services to sauna, the pool, the massage service of your choice and complimentary beverages/snacks. In my opinion, they're much better than the Ballantyne Resort. You can have an individual service or book a couples massage for two. After our service, they provided us with a glass of wine and bottled water. We then went into the sauna room and sat to detox. It was great. I love this place. I'll definitely return. Come check them out!!! Ask for Jennifer or Noshua. Thank me later!

Lisa's facial was not only efficient but also indulgent, featuring a thorough application, a…read moreleisurely pace, and delightful extras like neck, hand, and foot massages. The added touch of hot towels and the option for wine elevated the experience. Highly recommended! 10/10! I am recharged! I love this spa! I love that they offer the luxury experience with plush robes, lockers, and slides! They also have snacks, and tea to enjoy between services. I enjoyed my massage, but the facial gave me life!!!!