I recently tried Eden Therapy & Massage for the first time. I booked a 90 minute deep tissue…read moremassage with Shemeka. She was really sweet and attentive. I could have used a bit more pressure throughout the massage. I enjoyed the relaxation of it. It was really nice that the table was heated though. That was a nice added element since I get cold easy. The facilities were clean and peaceful. Parking wasn't a problem even at 5pm in South End, so I was grateful for that. If I tried this spot again I'd probably look into a different type of massage. Overall, good experience here.

As your spa enthusiast, I came here to relax. I wanted to use those FSA/HSA dollars up with it…read morebeing the first of the year! Why not! It was worth it as they are having a special. I hoped right on it. Best decision of January! It's small but cut and quaint. You won't get slippers and a robe as you change in the room, but I did get a dedicated masseur that focused on my personal needs. I carry a lot of tension in my back. So, as a Plus sized girly, that's where my focus needed to be, and he obliged. I always get a deep tissue. It's what helps me the most, but if Swedish is your thing, go for it. The tables are not electronic, but there was a heating pad. I was advised the tables go up to 300 lbs. They seemed ok, but I chose not to flip over; super cautious! You can enhance your session with aroma therapy if you wish. I also asked about the oil used, which is Lavender scented. You can also bring your own. After the session, you're given a hot towel and water to hydrate. It was really relaxing and a perfect simple massage. I would definitely give them a try.

Total bliss -- every single time. I first discovered them after an incredible 80-minute massage at…read moretheir Oakhurst location, and I've since been back many times to both their Dilworth and Oakhurst spots. I truly love them both. The moment you walk in, everything feels calm, grounded, and completely zen. Over the past year, I've seen several different massage therapists -- not because I didn't love any of them, but because I genuinely wanted to experience them all. Every single one was wonderful. But after happily "researching," I've officially settled on my absolute favorite... Samantha! Now I book with Samantha every time for the most heavenly 80-minute massage, followed by 30 perfectly peaceful minutes in their sauna. It's become my little monthly ritual, and I look forward to it every visit. The pressure, the ambiance, the warmth -- it's always just right. Already counting down to my next appointment.

Love this monthly ritual I've started! You check-in and choose your fragrance. They have a small…read moreretail space with candles of their fragrances and magnesium sprays, etc. My massage therapist asked how I was doing/feeling and anything to target or to not mess with. I thoroughly enjoy my massage every month . The staff are friendly, the decor and music are all so relaxing. Highly recommend!

This place offers average Thai massages in a clean environment, but its business management and…read morecustomer service are lacking. They charge in advance for the full service, and while text reminders and confirmations they only email when canceling appointments. They do not automatically credit back your card when canceling on their side either. It is on you to request a refund. Also they do not answer phone calls or chat messages in a timely manner. It's a poorly set up system that takes no accountability and neither does the owner. For better customer service, consider Key of Life Wellness Center.

Attentiveness and quality massage therapists A bit pricey…read morebut they deserve ever penny Highly recommend the clean professional place

I've been a bad girl... and today I got EXACTLY what I deserved. Let me explain…read more I just had a therapeutic massage at Tyme Day Spa with Gregory, and when I tell you my body NEEDED this?! For the last five weeks, I've been consistently working out -- Pilates, weight training, handstand practice, middle-split training, StairMaster, and everything in between -- while completely neglecting the part where I'm supposed to stop and actually take care of the muscles doing all this work. So yes... I deserved every bit of what happened on that massage table today. But that's actually not why I'm leaving this review. I'm leaving this review because Gregory was EXCELLENT. From the moment he started, I could tell he had actually read my intake form. I had circled the areas bothering me, and not only did he immediately address those areas, he circled back to them three different times throughout my massage. He listened to me. He paid attention to my body. And most importantly for me -- he took charge. That matters to me more than people probably realize. When I'm receiving a service, I want to be able to take my brain out, sit it on the counter, and just be the client. I spend enough of my life being the CEO, the business owner, the professional, and the person making decisions. When I'm paying another professional, I want to be able to relax knowing, You've got me. Gregory had me. He started with my left trapezius, and BABY... The pressure was beyond what I expected, but somehow exactly what I needed. I'm someone who normally gets Thai or Ashiatsu massage. I'm accustomed to serious pressure -- people literally walking on my body and back -- so I'm not afraid of a deep massage. But today, I realized I didn't need someone's entire body weight or feet on me. I needed someone who could be extremely intentional and therapeutic with their hands. That's exactly what I got. And can we talk about the HANDS?! If you hold your phone all day, lift weights, or practice handstands, you probably know that soreness in the thick, meaty part of your palm. Both of mine were hurting. Gregory didn't just work on them -- he came back and worked on them AGAIN. Then when I turned onto my back, he took the headrest from the massage table and positioned it underneath my neck for support. I've NEVER had anyone do that. Pure genius. This was, hands down, the second-best massage I've ever had in my life. And that's saying A LOT. I'm very well traveled and have received massages all over the world, on almost every continent. My #1 is still the massage I received in Thailand last year. But Gregory came dangerously close to knocking Thailand out of the #1 spot today. The only thing separating the two is that in Thailand they climbed onto the table with me and put their knees in my back. But that was a Thai massage. Today was therapeutic massage, so we're comparing two completely different experiences. Gregory understood the assignment. He was professional, responsive to my body, attentive, and confident enough in what he was doing that I could stay completely grounded and allow him to do his job. I've experienced enough horrible massages to know when somebody REALLY knows what they're doing, and I appreciate this experience so much. This was my third or fourth visit to Tyme Day Spa. My first visit was about 3 1/2 years ago, and I've watched this place continue to grow. I love the ambiance, the music, and all of the new additions. They've even added refreshments and drinks, which was such a nice touch. Normally, I've treated massages like a birthday tradition and would come around December. Yeah... we're not doing that anymore. Five weeks of training without taking care of my muscles taught me my lesson. My body needs a regular routine of Gregory at this point. I'll be back within the next couple of weeks for a sports massage AND a Thai massage because now I want to experience everything they're offering. If you haven't booked with Time Day Spa, I need you to do that like... RIGHT right now. Your body deserves it. Your mind deserves it. Your time deserves it. Your nervous system deserves it. And ladies, don't be afraid to book a male massage therapist. Gregory knows EXACTLY what he's doing. Great job, Gregory.

Fabulous massage with Gregory, highly recommend! I have…read morebeen coming to Tyme Day Spa for over 10 years since first moving to Charlotte and am never disappointed with the service, ambiance and ultimate relaxation I experience.

Lovely massage service! My first time here was delightful and relaxing. On arrival, I was offered…read morebeverages and waited just moments before being whisked away to the ladies changing room. A robe, slippers and a spa bag for my belongings was already prepared - a nice touch. I started with the salt cave experience. It was relaxing and I was cautioned that anything I brought into the room would have a salt residue afterwards. I didn't really notice a salt residue at all, even on my wet hair. The spa music and the lounge chair did make for a quiet transition from my busy morning into peaceful relaxing mode. Afterwards, I enjoyed a bit of time in the relaxation room. For hot tea, each day they have both a caffeinated and a decaffeinated option. It was served on a cute tray with honey and sugar options. Last, my 90 minute massage. A choice of scalp massage or foot massage was offered and I opted for the foot massage without hesitation. I requested medium pressure and only asked once for a bit less pressure in a sensitive area of my lower back, and my therapist was quick to adjust. I chose the lavender blend massage oil and it smelled lovely. Special attention was paid to my shoulders where I carry most of my tension. Having booked only a couple of days in advance, I did make a deposit of 50% up front and was already within the cancellation window. If more than one service is confirmed, a 20% gratuity for each is automatically added but that was well explained up front and during check out. I noticed a list of monthly membership options during checkout and I'm actually considering joining. It was easy to get an appointment and very relaxing, though I'd probably skip the salt cave and go right to the massage or opt for a facial next time.

If you're used to high-end spa experiences, you will be disappointed. It's small, there are no…read moreamenities included with the services, and even simple things like warming the hot oils had to be requested instead of being part of the normal experience. I booked a rooftop couples massage a month in advance. When we arrived, they told us the rooftop was closed, even though they had already taken my deposit for this service. The weather was perfect, they then offered to set up the rooftop quickly if I paid an extra $200. The manager rushed me to make a decision on the spot about whether I wanted to pay extra for the rooftop or move to a very small, not aesthetically pleasing room instead. This completely took away from what was supposed to be a relaxing experience and didn't make sense because this was the service I originally booked. The management and staff aren't professional or accommodating. Very strange experience. Following up on Kristy's message here: Urbanna spa accepted a deposit for a rooftop spa appointment. The only reason I booked with Urbanna spa was for the rooftop experience. I intentionally booked on the first day of spring, the weather was 77° with sunny skies and they told me the rooftop was closed after I arrived and checked in. I asked to reschedule on a day the rooftop was open, but no staff could confirm when the rooftop would be open. Kristy (who was not present during my appointment) claims alternative options were offered. Just want to clarify that this is also not true. The only option they gave me tiny room I've attached. I was told management would follow up with a call after my service but Kristy's comment below is the only follow up I've ever received from Urbanna spa. This is not your traditional spa experience. If you're used to high end spa experiences, this will feel very low quality. I highly recommend Woodhouse or Spa At Ballantyne if you're looking for that high-quality experience. Thank you, Kristy, your comments below are a perfect illustration of the quality of service at Urbana.

While on a business trip to Charlotte, I was lucky enough to get a wonderful, expert massage from…read moreMary Jane (MJ). She demonstrated extraordinary awareness of and sensitivity to my physical state and my response to her treatment, like a fine musician playing a violin. Her massage was very soothing, although she also applied extra pressure where I most needed and requested it (e.g., my neck). The water sounds, music, lighting, etc. all contributed to the relaxing atmosphere and I really can't think of anything that I would change about the whole experience.

Went to Charlotte for a conference and needed a last minute relaxation time. I'm so glad Day Break…read morewas able to accommodate me! Thank you, Sam! I will be back in Charlotte again next year!

Update: This business reached out and really cares about their customer's experiences. The manager…read moreexplained the situation and went above and beyond to correct the mishaps I experienced. I really appreciate this, as most businesses do not follow up with their customers/genuinely care about their experiences. Karen did an outstanding job with her massage, knowledge of the human anatomy, pressure points, etc.

Not the best experience...she comes out eating corn and chewing as she talks to me; she answered…read morethe phone a few times during my massage; she left the room for about 10 mins to deal with another client then shortens my session 5 mins! Then she was upset over the tip, demanded more. Honestly, she's lucky I gave her a tip. I'm never going back, she was vey unprofessional and I wasted my time and money! I would not recommend this place, you're better off going to a Massage Envy kind of establishment.

I had a GREAT 90 minute massage from Ella! She used exactly the amount of pressure I like, started…read moreright on time and utilized the full 90 minutes. There was no chit chat (which I like!). Very clean salon, front reception gal was very friendly. The complimentary light snacks and different types of bottled waters were a nice touch as I was checking out. I've been a 7 year customer at another salon and will be making the switch to 521 Spa and Massage.

Coco provided an amazing deep tissue massage! My muscles were so tense before arriving and after I…read moreleft I immediately felt relief. I appreciated the hot stones and will definitely be back!