Very good massage. Hit all the sore spots. Highly…read morerecommended. Massage room was very comfortable and clean.

I feel so much better after leaving here. Fantastic…read moreservice Highly recommend Greatly assists my Marathon training!

I called last minute around 7PM and wanted an hour foot massage. I told them I could only come at…read more7:30PM and they took me in, after hours. I was traveling all day from Orlando so it was nice that they were able to accommodate me. The lady who did my foot massage was very kind. The massage itself was very good. I docked a star because I didn't like that I was in the front of the business by the door. There's a lot of action in the front and I would've liked a more chill vibe. But it's okay, I was able to get my massage, relax and be peaceful. I would come back if I lived in the area but I'm only visiting from Colorado. Thank you!

Service was excellent and foot massage was even better. My daughter experienced the head spa and…read moreabsolutely loved it. One of our local favorites!

Very nice, clean, and professional. Head spa and massage were the best! My therapist was attentive…read moreand provided an amazing deep tissue massage for an hour. The head spa was extremely relaxing and soothing.

Friendly staff clean facility. I've always been pleased with every massage and facial. I have…read moregotten in here. Plus the moisturizer and I will continue to repurchase

I've been a member at Hand and Stone Mandarin in Jacksonville, FL for a year. I've received…read moreexcellent massages and facials here in the past. I'm disappointed that the spa's policies and management get in the way of real relaxation. When I visited on Aug 15, I asked the assistant manager Zoe to help me freeze my membership. Zoe explained that I could freeze the membership for up to 3 months, and that I'd be charged a $10/month maintenance fee. She then promised to waive the $10 fee since I was such a frequent customer. She explained that I'd receive an email with a form to sign about freezing my account. I was due to be billed on Aug 20, so Zoe explained that I would not be billed since the freeze had been initiated. I never received the form, and on Aug 20, Hand & Stone tried to bill me. I immediately called and re-explained the situation to be told that Zoe had left no record of freezing my account. The receptionist promised to place me on the manager's call list. On the 21st (today), the spa tried to bill me again. I called and was placed on a 15-minute hold. Finally the phone was answered by Brooke, the spa manager. I explained the situation, and she did have notes from the Aug 20 conversation with the desk attendant. However, Brooke explained that since the billing date had passed, I either had to a) pay the bill, or b) cancel the membership and forfeit my 4600 rewards points (which would've remained intact if I had been allowed to freeze). Though I've never missed a payment and have been a loyal customer for the past year, she could not do anything else for me. I decided to cancel. I should not be penalized for a staff member's negligence when I attempted to follow the proper procedure. I do not want to return.

I had a great experience here. I feel like it's really hard to find strong masseuses who actually…read morelisten to what you want. I wish I could remember her name, but she was fantastic. I will definitely come back.

Edited to 3 stars as the owner called me and offered me to come in And get a 30 minute massage at…read moreno charge to try them again, but we have already become members elsewhere. . Massages are a very personal type of a treatment I prefer massage massages for relaxation, and I feel that they just jumped right in without easing you into the massage and started very fast and very hard. I guess if that's what you're looking for. It's perfect. Their prices are very fair especially if you join their membership. I know they will get up and walk on your back if you ask them to or want them to, but I just found it was not relaxing and the lady was moving her hands way too fast and too hard to be enjoying. I'm not sure why this has so many good reviews. I assume a lot of people like fast moving hands on their massages. I did ask her to slow down which she did, but it still was just uncomfortable. I don't feel that she massaged my muscles in a way that I typically would get them done. I also feel that she used way too much massage oil on me. It felt very slippery and it actually made noises. It is definitely an older location, so there is somewhat of a smell in the rooms. All in all, it just wasn't my cup of tea

Very good place to go in Tallahassee and Jacksonville from the experience I had. First time getting…read morea walk on back and really enjoyed it.

Sent my husband here for Father's Day and paid with a gift card. I wasn't able to add tip and…read moreplanned on calling to do so when he left. They hounded him for a tip and then when he paid it, they charged another $7 on top of what he consented to. Otherwise he said it wasn't a bad experience

I almost never leave reviews, but this place absolutely deserves one. 100/10 recommend. I got the…read more90-minute full body + foot massage, and it was incredible from start to finish. I work out 5 days a week, and after coming here I feel completely refreshed and brand new every time. Easily one of the best massages I've had.

Made an appointment and when I go there they said I had to another 20 minutes to call someone in…read more There was a communication barrier that was very frustrating. I left before I even got the treatment.

Maikah is amazing! Her holistic massage was so relaxing and left me feeling totally refreshed. She…read morehas such a calming vibe and really knows how to release all the tension. Can't wait to go back!

Holistic Massage recently opened in Mandarin and is the place to go for a Deep Tissue massage…read more I have been to a few massage therapist in the area and always came away disappointed. Maikah was referred to me by a friend and did not disappoint! She is by far the best massage therapist in the area. I went in for a 1 hour Deep Tissue massage and felt great afterwards. I highly recommend Maikah if your looking for a great massage. You will not be disaappointed.

It is absolutely beautiful and amazing the staff is very knowledgeable and helpful sweet and kind…read morepeople very nice caring they always clean and friendly and organized wash their hands after every customer it is gorgeous I love it so much thank you for your service and hard working people staff to the community and very kind and wonderful people and the staff are very nice smart they always clean and organized and I appreciate it so much Hugs Lauren

Kyle was amazing! Definitely the best massage I've received in Jax. If I come back again, I will…read moreonly book with him going forward! **UPDATE** (management apologized and refunded the promo code mishap! Totally respect the accountability) Unfortunately, the experience at the end was spoiled for me when I was charged for the $20 deep tissue enhancement, even though I had entered in a promo code online and called ahead of time to make sure that the price would be taken off at checkout and the woman assured me it would be. It wasn't and I definitely feel tricked. I also had a $20 promo card that was rejected because it had expired by a month. That I totally understood, I had no idea there was an expiration on it, but I feel like there shouldn't have been an expiration on something that was given as a gift card just 3 months prior. Definitely left me with a sick feeling in my stomach.