It's been a while since I've had a massage and WOW I loved it so much I booked another before leaving. My masseuse was perfection. She took the time to ask about sensitivities and areas to focus and avoid. She was able to open my full mobility in my right shoulder and trap while giving a calming massage. They had a deal going on where you could book a facial for $10 and I had to jump on that deal. Excited to go back in a few days! read more

This place truly has what you're looking for; from a relaxing massage to muscular healing. Jackie was amazing with her pressure point technique. I was in desperate need of pain relief and I she got to the root of the problem. I felt like a whole new person walking out of there! Highly recommend Jackie! She's the real deal! read more

Jackie at this location is amazing! She is very knowledgeable about how the body works. I was in a lot of pain from lifting weights and she worked out all my kinks. Highly recommend if you are in the same boat as me! read more

I called and told the receptionist that I had a gift card for a 60 minute massage and asked if it was possible to pay more for a 90 minute and was told I could. I was surprised when the massage ended at 80 minutes and was then charged $60. When I inquired about the "early" ending I was told that a 90 minute massage is only 80 minutes of "hands on time". I'm not sure which is more bothersome, the 80 minute massage or paying $60 for an additional 20 minutes. Needless to say, communication could be clearer. Therapist was lovely. read more

One of my favorite locations!! The parking is plentiful,staff is friendly and the place is clean! It can be difficult getting a last minute evening appointment so it's best to book ahead of time. I love the fact that it's quiet and you really get the spa feeling. When the greeter seats you in the waiting area you can enjoy complimentary drunks. I suggest 90 minute massage services because 60 just isn't enough read more

I've been a member for over 10 years at the RockHill location. I love that my price hasn't gone up once you join And that you dont loose sessions. I'll admit some years are better than others with the people who work there. I book last minute, so I dont always get "my person". Some years EVERYONE I got was great. Sometimes I get someone that is not good which is a bummer, but everyone is different. Once you find your person, stick with them and it's a much better experience. read more

WOW! All I can say is... Marcus, Marcus, Marcus!!! So professional and couldn't be nicer. I felt very comfortable and he really took his time to make sure I had all the knots out. Seriously, writing this review in my car in the parking lot because I am so happy about my experience! Can't wait to come back! read more

If you're thinking of signing up for a membership with Massage Luxe, PLEASE think again. I signed up in December of 2010 but quickly decided that I could not afford the monthly fees of $48.88 as a poor college student. I went in, cancelled my account, and didn't think about it again until recently. My bank notified me the other day that I had overdrawn from my account--and upon examining my online statement I realized that Massage Luxe had been charging me monthly even after I cancelled my account. Sure, some of that was probably my fault. I wasn't checking my statements closely because I didn't think I needed to. After going back and forth with the manager at this location, she finally told me that there was no cancellation form on file from me and that all they could do was offer me 2 massages of the 5 that I had unknowingly paid for. I guess a few lessons could be learned from this...be wary of companies that have your credit card number and check your statements often! read more

Be very careful with this company. After using a groupon received as a gift I was talked into a monthly plan. It sounded great since I had just come out of a massage. A few days later I had come to my senses and called to cancel but of course you can't just cancel, you have to give 30 days notice AND you have to go back into the store, you can't call it in or even fax something. They said I could send a certified letter, clearly trying to make it difficult to get out of recurring plans. So I went in for my second massage and then asked to cancel. But again they pressure you into a small $5 monthly fee to retain a lower massage fee. They have a clear scheme to hook you into a recurring monthly charge. Plus, neither of my massages were all that great. Both people openly talked about how they had just gotten out of massage therapy school. Very nice people, but not so great at massage. Just be prepared for the high pressure sales and stand firm on saying "no, thank you". read more

Wow, Did that feel great!!!Chad did a wonderful job. And the place was very relaxing. I was able to choose what type of massage I wanted and that was a plus for me. I hate when you can only get rock massage. I much rather have the Swedish Massage. And here you can choose what level of pressure you want. You can even get a membership so that you can get an hour massage for $45.00 every month. For me to get an hour of peace and quite plus some relaxation and it only cost me 45.00. It's a bargain. read more

MassageLuXe - Massage Near Me - Rock Hill, Missouri

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Sometimes, you get *really* lucky. On a whim, I drove out to St. Louis for a day trip and I thought I'd try to see if Massage Luxe had an opening. I completely lucked out, and I'm still smiling, almost 12 hours later. I first heard of Massage Luxe from a friend who booked appointments for our four-person bridal party in 2012, and I was impressed with the reasonable prices and the atmosphere. The staff is friendly, the rooms are dimly lit and warm and comfortable. So, they were the first place I called. I understand that they urge people to sign up for memberships, and like any kind of commitment, they can be a little hard to get out of. Me personally, I can see myself getting a massage each month no problem. But the problem is that there are *no* locations near me (and it's a 3-hour drive to STL from where I am), so a membership was very impractical. And the staff was really cool about it, they understood why, and still appreciated that they were the first place I called when I wanted to get a massage in. As of March 2013, if you can get an appointment with Gabriel, drop *everything* and go. He was very attentive, minded my preferences, and was incredibly polite. I got the best massage of my life -- and it wasn't just pleasant, it was good therapy for my aches and pains. Really, that guy is just fantastic. read more

This would actually only be one star, except the people who work there, as masseuses are very good at what they do. This is a review mostly for the company of MassageLuxe. Like many other businesses these days, MassageLuxe has a membership system. There are various levels of the membership system, which can give you various things. For example, for merely five dollars a month, you can freeze your account so that any points you've accumulated can be redeemed once you unfreeze your account. The five dollars per month contributes to your buildup of dollars to be used for massages. At $20 a month, you are purchasing a membership that will allow you to book a massage for a little over half price. The $20 per month does not get saved into an account to be spent on massages, however. In order to cancel an account, you must call the company or show up in person and receive a email which has a link to the cancellation part. Once you fill out the cancellation information, they still treat you like a customer and ask if you would like various services. All of this is pretty confusing if you are trying to cancel your membership. Once your membership request for cancellation has been submitted, only then will your membership be canceled. My husband and I tried to cancel our membership two times before we made it all the way through the email questions to actually cancel our account. The company kept charging us $20 per month, even though we were not booking appointments. As we all know, life is slightly busy, and we do not check our bank statement every month to ensure that any miscellaneous charges are in there. Our bad. When we brought this to the companies attention, they did not refund any money to us. They offered a few half-price massages because we had over 14 months of charges, or $280, that we had paid to the company with nothing to show for it. Again, great masseuses, but poor company philosophy. We will never do business with this company again. Please think long and hard before you agree to any type of membership with them because it is quite difficult to get out of and doesn't actually get you anything but a discount (possibly not even that, unless you are booking 2-3 massages every week). read more

MassageLuxe did just fine as a massage salon. I'll probably stick with Sunflower unless I have a Groupon or such, though. I had a Groupon set to expire at the end of the year, something I suddenly realized yesterday morning. I called MassageLuxe and asked if they had appointments available that day, and they gave me several choices. I arrived a few minutes late, but it was no problem. The receptionist took my Groupon information and introduced me to Angelique, my masseuse. Angelique had me complete some forms and took me back to the massage room to explain the procedure before leaving me to undress. The massage itself was just fine. Angelique confirmed several times that she was using my desired pressure, and she was quite good. My hour massage was actually. 50 minutes, with 10 minutes for dressing/indressing and consultation. After the massage, I headed to the Hydroluxe bed for 15 minutes. It was strange and something that didn't really do anything for me. Generally, things were fine. MassageLuxe is generally a calm, pretty space full of earthtones and pseudo-natural elements. Both the reception area and the massage room were comfortably warm. There were a few things I didn't care for, though. MassageLuxe did give off a corporate vibe (it's a national chain). There were procedures in place that made me feel like just another customer. In the massage room, the music was much too loud. It was that twinkly faux-New Age stuff, which I hate but have come to expect, but it was too loud to be calming. Also, after I had flipped from my tummy to my back, Angelique placed hot towels under my neck and over my head and the top half of my face. This should have been discussed prior to doing so because a customer may have medical reasons for declining or simply might not want to mess up her hair or makeup in that manner. Granted, you may look a bit disheveled after any massage, but you shouldn't look like you just stepped out of a sauna. Further, while the towels were on my face and I was flying blind, I began to smell a strong eucalyptus scent. I soon realized that Angelique was waving some aromatherapy products over me. Again, this is something that should be discussed first. Fortunately, eucalyptus is one of the few scents my very, very sensitive nose can handle, but had it been nearly any other scent, I may have had a reaction. I need to mention that aromatherapy was NOT supposed to be part of my massage package. The HydroLuxe bed was odd, and I can't imagine paying for it outright. It was basically a twin-sized waterbed that massaged you with jets, and you get 15 minutes on it. I couldn't get the jets to go where I wanted -- they seemed to go on my sides or around my body instead of straight down my back, no matter how or where I moved. The bed also smelled of rubber,and this room was chilly. It was all pretty pointless. MassageLuxe wasn't *bad*, per se. It just wasn't personal enough for me. I may return to MassageLuxe with a Groupon or on a whim, but I'll likely stick to the personal attention I get at Sunflower, a local business. read more

The best thing about a membership to this or massage envy is that it "forces you" to get a massage regularly. There are good therapists here. Ask who is the most popular, and let the staff know that you're looking for and you should expect to have a good experience. The atmosphere is ok, the music is lame, so maybe bring headphones. read more

I've been coming to this location for around a year now. They are always friendly and helpful and can generally get me booked quickly. I've seen several massage therapists and all have been great, but Shelby is who I book with. Always very clean facility and on time. This is my favorite local MassageLuXe! read more

Mike does an outstanding job. He basically did real therapy on me over a three month period. Some chronically spasming muscles were released after (literally) 12 months of spasm. I had tried many things including stretching, exercise and even meds for a brief period. In the end, it was deep stretching and Mike's wonderful work that finally broke the cycle. The one drawback, towards the end of my treatment is that Katie's Pizza opened next door. During my last massage here, the plates, pots and pans in the kitchen on the other side of the wall were loud, non-stop and disturbing the whole relaxation atmosphere that previously existed at this location. Pity, otherwise a great spot. read more

I do not recommend this location. The customer service is horrible. They cancelled my 9 am appointment last minute the night before (right before close). I did not receive the voicemail, but I did still receive an appointment reminder the morning of my appointment. When I arrived, the manager was very unaccommodating and did not provide adequate customer service. I won't be going back. read more

My husband and I went in for a couples massage, and it was nothing but unprofessional and uncomfortable for both of us. At several times throughout the massage we could hear the two girls whispering to each other and giggling. When going to pay, we were told on the phone when we scheduled the massage that we could use our gift certificates that had expired the week before. The receptionist was very rude and asked me if the woman I spoke to sounded blonde and rolled her eyes. Being a blonde myself, I was unsure how to respond. Upon leaving, my husband asked me 'how far up' they went on me. I responded that they never went above my knee caps. Which she hadn't. He responded that she had gone VERY far up, and was basically right next to his 'area' and rubbing his cheeks aggressively. We won't be back to this location or any other MassageLuXe. I advise you do the same. read more

Don't ever join MassgeLuxe and don't ever work with Rock Hill. I paused my act due to covid and when I called today to start it back up they want to now charge me for the last 5 months - which is not what they have been telling me all along. Kelsey the gm said she was doing me a flavor by only charging me for 3 months that I never used . Horrible business model and so not customer friendly. I cancelled for good and will never go back. I paid for and have left one hour credit that they will not give back to me. Are you that desperate to make a buck - buyer be ware! read more

My wife and i have been getting massages for the better part of 25 years. For the past 2 years we have been going to this location weekly. The ambience is 1st rate; front desk staff are friendly and efficient. A bulk purchase, in addition to the membership plan make our costs very reasonable, indeed. Although the 1st masseuse I had was too hard for me, the next two were superb. read more

Today I had a not so great massage and I was so overwhelmed I needed it to relax. Well the good news is the manager called after I left to let me know my next massage would be free. I love the customer service. read more

Not at all locations, but two bad massages at this one. Both times I told the women my problem areas and both times they ignored it, for what I assume is their routine. One massage most of it she used her arm, not her hands. The other, she spent most of her time on my FOREARM....very strange. read more

I'm not sure if you can give a worse massage. Not only that an hour massage some how only turned out to be 45 mins. Never ever would come back here. read more

I used a Groupon here for a Swedish massage and 15 minute Hydroluxe session. What a beautiful facility! Much nicer than any Massage Envy I have been to. The massage tables are heated, something I have never seen before, and it is fabulous. I had a wonderful massage and the service on the phone and in person was very courteous and professional. I will definitely be back! read more

I got a very good massage here. It was my first massage ever. They were really nice and they didn't pressure me into buying the membership. I think they kind of understood since I am a college student. My massage therapist did cut my massage short though by ten minutes. So that kind of sucked. But overall I would go here again. read more

This place is a scam!! You don't even get a good massage. Total waste of money.

I have been a fan of massage for over 15 years. I used to go to someone in private practice who was fantastic but he simply got to be to expensive. I tried Massage Envy which was ok, but was impressed by the facilities at Massage Luxe. It has more of a spa atmosphere and luxurious feel than massage envy. I had to try out a few different therapists, but found one I love. Ask the front desk staff for suggestions and tell them your preferences. It is true that they try to get you to join their club, but I need the massage for medical reasons, so for me this was a bargain. read more

During a recent massage at this location I heard "clicking"noises throughout my massage. I rationalized the noises by assuming it was an electronic oil dispenser. As I was getting off of the massage table after the massage I looked up and noticed that there was a tile missing in the ceiling and there was a light on in what I would call an attic because I'm not sure there is a second floor. I did not see a person or cameras but I did take pictures of the missing tile. At best, this was a major oversight on the company's part. A customer should never feel unsafe especially during an appointment where a person is so vulnerable (i.e., partially undressed during a massage). Before I left, I notified the people working the front desk. The informed me that they had no idea how the major oversight happened and apologized. I filed a police report after the appointment. The police did not find evidence of a camera. However, I did find out later that there have been multiple reports filed against this company. Please be aware of your surroundings if you choose this company and do not ever be afraid to speak up if you feel violated in any way. read more

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Highly disappointed with the way this company rolls! Called to get a couples massage and the price was $55 per person, not too bad, although this is only 45 minutes and not the 60 I really wanted. Moving on, the rep entered my phone number and it appears I got a massage from them in 2008 and therefor my price increased to $100 per person! WOW. Huge difference. What did I learn? That it's worth my one week wait to get a couples massage for 60 minutes for $130 total at my local small spa where they will also give us an additional first responder discount, making it even less then the $130. Thumbs down. read more

Taylor is amazing! I was nervous about getting my first wax, but she made me feel perfectly comfortable. She gave me the exact look I wanted and even some soothing oil to take home. Great experience. Highly recommend. read more

Beware of a high pressure sale for a membership and a convoluted cancellation policy designed to make cancelling a hassle. I had a $100 gift certificate and the manager talked me into a membership. I tried to cancel over the phone near the end of my month but they said I had to come into the store personally to "verify my identity" (but they never checked my ID when I canceled). I canceled in person the next day after my membership renewed, but the manager would not give me a refund. Two massages cost me $100+ one month membership fee. read more

I recently cancelled my membership with Massage Luxe simply because I didn't see the need for monthly massages. But Massage Luxe will not allow a member to carry over any paid for massages. I enrolled my wife into a membership with Massage Envy 2 years ago. They allowed for rollovers, and their customer service was much better. I would recommend Massage Envy over Massage Luxe. Very disappointing with how my membership was handled at Massage Luxe. I have 2 massages left, and I don't know if I want to even use them. But the clock is ticking, as I'm required to use them before 2/2/11, or I waste over $120. read more

great massages however if you freeze your account you pay an additional 5bucks a month.!. so don't do the automatic unless you plan you use them every month....pissed read more

If you would like a snobbish young woman to roll her eyes at you as a greeting, this is your spot. But the aesthetician was very sweet and did a nice job, so 50/50. read more

If you read the other reviews around town, Massage Luxe is getting a bad rap about customer service. They really push you to sign up for the monthly membership. I knew this ahead of time and just said no. I was not pressured. I have visited two of the locations so far. This one is my favorite. It appears to be high end, nice interior, modern and clean. The staff is friendly and professional. They have a manager who explains the waiver, shows you to a lounge, offers you water and gives a tour of the place. He also did a great job of explaining how the water bed worked. The water bed is a relaxation bed with high powered jets that fire on your backside after your massage. You wear your clothes for this. It is a relaxing environment with nice calming music. My massage therapist was a 10. Her name is Monica. She has 4 years experience but it seemed like much more. She really knows what she is doing. I have had a ton of massages all over the country and even out of the country in Europe. She is all about firm pressure if that is what you request. She also listens and works on the areas that are of concern to you. She avoids the areas that you ask her to avoid. I would highly recommend this place. I was afraid to go there after reading the reviews but did anyway because I had a gift card. I am glad that I went and plan to go back again soon!! read more