This was by far the best towing company I've used. The driver was very professional and took pride…read morein his work! Took his time hooking up my vehicle and delivering it. Highly recommend King & Lane.

Had to get my truck hauled to the mechanic,, thanks to my dog chewing the brakeline in two. Called…read moreAAA and this is who they sent.. Super nice guy! Fast and efficient. Would definitely recommend.

I just bought a new car and needed 2 new tires. Found this company on the tire manufacturer's…read morewebsite as a carrier. Called up spoke to someone about ordering them- they arrived next day- easy peasy. No prepayment over the phone "just we can get 'em they will be here tomorrow after noon". Show up 7:30 on a Thursday (my understanding was they don't take appointments) to have them installed- no wait, super quick in and out. Quick note for anyone unfamiliar with this location - you walk in the waiting room and enter the service area to pay and talk to the workers. I've never been somewhere with this kinda set up so I was confused. Plus there are no signs directing you. The waiting area is clean, has ample seating, and a small TV (wasn't on when I was here). They lost a star because initially I wasn't given an invoice just a credit card receipt- after I noticed an additional charge on the CC receipt I went back in and asked for an invoice to which FYI- I found out they charge a fee to use Cards. Now this was not told to me in advance and that is 100% something that should be mentioned upfront. I had cash on me and would of been happy to pay cash had I known about the fee. Spent about 30 minutes here- location was friendly. I did notice they didn't adjust the tire pressure in my other 2- tires which surprised me. They also didn't try to upsell anything- they did what I asked for and that was it.

Excellent service! Great people to have do work on my vehicles. Keep up the great work!read more

Purchased a truck from Don Franklin four months ago and have yet to get the plates and or title…read more Every time we go in to talk to the staff including the site supervisor, we are given another excuse as to what was going on. When leaving after speaking with the site supervisor today, we let it be known that if the situation isn't resolved by their newest promised date, we would be contacting our attorney. The supervisor's responce was a cocky "okay". I will be in the market for another vehicle in 3 to 6 months but will not be buying it from Don Franklin. Their lack of care and customer service has been disgusting.

the coating starting coming off within hours on a $600 wheel. they blamed me and quit answeringread more

Had a set of 20" staggered BMW wheels; 2 with road rash and 2 I wanted cleaned up as looking to…read moresell all 4. Was quoted $200 to fix road rash and $150 to clean up. I drove from Lexington to drop them off, and was told they wanted to ship them to their home office as they had better equipment and the cost would be $1,000, which would include shipping them back to me. Not pleased with the bait and switch tactic. But am very pleased with the results, and it took only 4 days to get them back. I assumed any place local would just 'ship them out' and thus wanted to take them to where the work would be done. The work was good, but next time I will stay local.