From the moment I walked in the door, I was pleasantly surprised with a very warm welcome by the…read moreservice writer. You don't get that much in today's world. Most of the time you're made to feel like a ghost when walking into a business. Well, not here, the employees here are genuine and welcoming and that's a fact! I brought my 2021 Cadillac XT6 in for repair. I was referred to them by CarMax. Fox Total Car Care confirmed with me they'd honor my MaxCare warranty. The service writer mentioned to me they really don't like to take on these warranty repairs because the insurance companies are so slow to pay. I showed up 30 minutes early due to the snowy weather, my appointment was scheduled at 9am. They took my info minutes after I walked in and at 9am, the service tech introduced himself and asked me all of the pertinent questions for him to begin to troubleshoot my vehicle. I must admit, I'm not used to folks being so kind to start a Monday morning. Fox Total Car Care took about 3 hours to diagnose my vehicle's issues. Unfortunately for me, FTCC could not fix my XT6 due to Cadillac's proprietary software upgrades. They fully explained their inability to fix my vehicle. But, the owner personally spoke to me with a full explanation and I'm very satisfied with that. I wish they could have fixed my XT6, but I understand why they could not. Now I'm off to a dealership for its repair. I highly recommend Fox Total Car Care. They're honest and that's all you can ask for.

came in the first of March 2026. Came in week after and even week after. Power steering was out…read more Paid high dollars and still no power steering. I was told it was fixed, but guess what, still no power steering. Went down the street to Reeds paid 1000.00 less and today 6-2-2026 no problems.

Tony was fantastic! Responsive, fair price, and very accommodating. Our daughter is a student at…read moreUK and we live in Florida. Her car needed a battery replacement and Tony really helped us out. He came to the university, picked up her car and had the battery replaced within 2 hours. Highly recommend!!!

They were responsive by phone and also fast with same day service . They did an excellent job and…read moremade my car driveable. I only waited onsite for maybe a half hour. I'd definitely go here again for auto work!

Good place to get your vehicle fixed or checked out. Prices are better than the competition in the…read morearea. Owner is very friendly and will talk about what needs done. Doesn't feel like he would rip you off. Waiting room is a little crazy with people playing video games though.

I wouldn't recommend this guy to my worst enemy!! Complete RIP-OFF and total JOKE! He has a camera…read morearound his neck, gun on his side, and no trespassing signs ALL over his house for a reason! All that should have told me something right from the beginning. He has all that stuff bc he's always ripping ppl off and they come for him. He was supposed to put a motor in my truck. Nothing is hooked up correctly and it won't even start! Then he had the audacity to charge me $35 for a "storage fee". My truck wouldn't have been setting there for 3 days if he had fixed it like I had paid him for. I also bought everything needed for an oil change and that wasent done either. Literally the most disrespectful and unprofessional person I've ever had to deal with when it comes to my vehicles. im out over $2,000 and still had to have someone else tow my truck home. Pls don't use this guy! I've attached a screenshot of my husband trying to reason with this loser.

I had messaged him about working on my car and everything was fine. Then out of no where he started…read morecussing me and said I was disrespectful. No idea why, when I asked he didn't say why but said his price had just doubled. Haven't talked to him since. Still don't know what I could have said that offended him.

Very nice people very educated people will take my car back to him when needed very kind people and…read morevery regional people

WOW! These men go out of their way to please their customers. They took my truck in without an…read moreappointment even though I had a unusual brake switch problem. I had my two teens instead of waiting there, these nice men drove us a mile up the road to the movie theater and then pick us when the movie was over even though it was after hours. The shop's waiting room is very welcoming, nicely decorated and very clean. The cleanest waiting room I have ever been in. I 100% recommend them.

Had an alignment done, not all alignments are equal, and they did a great job. They also diagnosed…read moreother things that needed to be repaired.

Was traveling from Indy to Knoxville when a problem arose with my car. They were able to get me in…read moreand deliver excellent service at a reasonable price. Extremely p

Fast service, clean environment, friendly Staff , very professional,and glad to call them family!!read more

I've been coming to Wayne's for years. I actually drive from over an hour away to have my vehicle…read moremaintenance done here. They provide a two year warranty on all work and that warranty is nationwide. The repair costs are within reason and the employees are very nice and will help answer all your questions. They sell tires as well. They found a diamond ring down in the dash once when they had to remove the dash to fix the heater core. They could've just kept the ring because I didn't even know it was there but they handed it to me.

Knowledgeable honest and professional BILL JOY is the name to trust,they have fixed my cars for 7…read moreyears now and them brakes you'll get a easy 4 no problem,work is rock solid the FIRST TIME

They have gone over and beyond for me. I can't express my gratitude enough for these men. They have…read moreearned my trust over and over again. It's hard to find trustworthy people anymore.

Bailey's is now under new ownership, but the service and quality of work is just as stellar as when…read moreMr. Roy Bailey was in charge. The new owner has implemented some changes, which as someone who doesn't understand cars entirely, this is a welcome change! I came in for my AC not working, and Bailey's was able to diagnose my problem, go over with me what all is needed/critical, as well as went over other items to consider for the future as well (ex: brake pads) After the conversation about what all my car needed, I received a text message that had line by line everything I discussed with them over the phone. Details included why the part is important, what it does, etc. I could pick and choose work I wanted done and work I wanted to wait on. It was so nice to have this to refer to!! If you loved Bailey's before, you will continue to enjoy them.

I called to get appt to have my transmission checked because it seemed to be slipping and was told…read moreit would be 2 weeks before they could get my vehicle in. I told them that was fine and they put me on the books for a Friday. I dropped my vehicle off the night before and called late Friday afternoon to see what they determined and was told that they just got too busy and didn't have time to look at it. I left it thru Monday and still didn't get a call so I once again had to call and was told the same thing. Are you kidding me?? I waited 2 weeks to be put on the books and waited 2 full business days after and they never looked at my vehicle. Forget it! If it took that long to diagnose I can't imagine how long it would take to fix it.