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    MassOMS - Danvers

    4.2 (5 reviews)
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    Salem Peabody Oral Surgery

    Salem Peabody Oral Surgery

    2.8(60 reviews)
    2.4 mi

    Well, my last visit ( previous review) was more or less a bandaid. I was told that I would need to…read moreget in asap for the extraction with sedation. Due to a chronic condition I have needed sedation. So the recommendation wasn't news to me. But, being " alone" it's a very difficult thing to find someone who can drive me, wait throughout the procedure, and then get me back home. I called on a Monday morning & was put on a wait list. During that time I could feel the juice from the IV antibiotic treatment wearing off and " Chicken" me was terrified of the pain I'd experienced returning. I ended up calling toward the end of the week and asking to speak directly with the Dr. my appointment was with - who I'd seen before, Dr. Lori Jurgens. I explained to her what was happening. She listened and asked that I stay on hold for a moment. Well, I don't think it was 2 minutes before she got back to me to come in to their Peabody office the next morning- which was a Saturday early (8;00 am) and they would do the procedure! I couldn't thank her enough & said I'd definitely be there. Saturday morning: my ride came in with me. We waited maybe 5 minutes if that. Everything was all set. The receptionist had everything ready. I went into the room where they started my IV for sedation. The whole thing must have taken just a few minutes because when I was in the area where you go afterwards, I looked at my phone.. maybe 15 minutes went by in all? I wasn't in any pain. The staff waited with me while I adjusted after the sedation. I got up to leave & all was great. I was given post surgery instructions that were not hard to follow. Pain was minimum & the healing took the usual amount of time. It's been a week & I'm doing just fine. I can't thank Dr Jurgens & all the staff enough for their kindness!

    Have tried to get in touch with the office multiple times across many days and no one has yet to…read morepick up the phone. Even the automated text they send that says "sorry to have missed your call. Please text this number." Did not respond. I have called at different hours so they can't possibly be at lunch every time. I already have a negative opinion just based on not being able to get in contact with the office.

    MGH Dental Group

    MGH Dental Group

    3.2(5 reviews)
    1.8 mi

    My experience being a patient here for the past few years is that this is generally speaking a good…read moredental practice. There is something I learned, however, that could be valuable to certain individuals. When I found out that Mass General had a dental practice on the North Shore that accepted MassHealth, I thought I had hit the jackpot. "Man's Best Hospital" providing dentistry to (among others) the poor and disabled. Here is the rub. Because MassGeneral is a teaching hospital, some of the dentists in the practice are residents, which means they have not yet completed their training and are therefore in a way not yet full-fledged dentists. Well, do you think MassHealth patients get to pick from any of the dentists in the practice to be their provider? Of course not. The present number of attending dentists accepting new MassHealth patients is zero, which means if you have MassHealth and want to be a patient at this practice, you will have to be treated by a resident. Don't get me wrong, these are talented residents who are supervised by an attending, one would surmise in a similar fashion to with one of the less divided mainstream specialties. But I think it is important for MassHealth patients to be aware that they may get better care if they can connect with a non-large institution tied private practice staffed completely by attending dentists that accepts MassHealth. While there may be a shortage of such dentists in the Commonwealth, the care for this demographic might be better at such an office compared to what's presently available at Mass General.

    I waited 3 years to get in here. I made a total of 3 appointments and since they are so far out…read morefor a new patient...over 6 months....I ran into issues remembering. Finally went today. OMG. First they took a bunch of regular xrays. 20 perhaps. Then they wanted and I would NOT LET THEM they wanted to take a Perio Probe...which is a needle like poking tool and check the depth of my gums by poking that thing all the way to the bone. They said this was MANDATORY FOR ALL DENTAL PATIENTS of theirs. I refused and walked right out of there. I came home and looked on google for this peri probe and the ones on google are very thin. The one they tried using on my was 3 times thicker! Why is it in all my 51 years of going to the dentist has no other dentist done that? I have no problems with my gums. They want to do all this BEFORE a separate appointment for a cleaning. Why not wait until the teeth are cleaned before you start trying to push plaque and bacteria down into my bone line. I had to walk out. They insisted they had to do it or I could not get care there. So I had to walk. Deal breaker. Reading the other reviews here it looks like they are into torture. I wish I had read the reviews. I should have known better. Hope I did not catch anything in that office and I have learned a very valuable lesson today. ASK UP FRONT what I should expect at the visit. Every little detail so I don't waste my time. When they say comprehensive exam they mean sticking tools in between your gum and teeth all the way to the bone. Every. Single. Patient. Nope. If I have trouble with my gums then you can do that. Your not gonna push bacteria up to my jaw bone and start new medical issues for me. Its totally unnecessarily to be doing that to people. Especially poor people. I bet thats why you do it based on government insurance. No scaling needed here buddy. Nice try but no cigar!!! I get regular dental care. I thought MGH danvers would be a privilege to be a patient. RUN as fast as you can!

    MassOMS - Danvers - oralsurgeons - Updated May 2026

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