Massullo's is the ABSOLUTE worst dry cleaners anywhere near Morgantown, THE WORST!! They continually lose your items and then argue about paying for them...the owner is the worst person you could ever deal with! Despicable!! read more

This is the absolute worst option for tailoring. The work may be okay, but the scheduling and time management is terrible. After a previous good experience, I decided to take three sport coats in to have tailored. I was promised two weeks time to have them done. After a few days over that mark, I went to pick the jackets up and was told they hadn't been done. I was promised then that they would be completed the upcoming Tuesday and we agreed that I would come in at 5 PM on that day so that the tailor had plenty of time to get the jobs completed. When my wife went to pick them up on the agreed upon date and time, she was told that they weren't ready and would be another day. The issue is that we are only able to get there once per week and I've been needing these jackets for a week already. There was no apology, only excuses. I have recently seen that there is a menswear shop in Morgantown that now does alterations. Maybe they care a little more about a customer's needs and will get the job done on time and with a little bit of courtesy. read more

Best dry cleaning service in Morgantown. Clothes nicely done, friendly staff and clothes ready in reasonable amount of time.

The store is conveniently located in the Suncrest Shopping Center. Parking is usually easy, but often it's not easy to back out again into the road because you either can't see the cars coming, or they just keep coming. Their hours are good except for the 3:00 pm closing on Saturdays and being closed on football days. So far my (good quality and expensive) clothes have all come back nicely cleaned and on the date that it was promised to be done. Cindy, who works there most of the time, is always pleasant and helpful. Their prices are on par with what someone would pay in a large metropolitan city. The prices of goods and services in Morgantown, WV in general are in line with the prices in large cities. There is no West Virginia discount. read more

Massullo's Cleaners & Tailors - Nice storefront. Difficult to reverse out of parking spaces. - Laundry Services Near Me - Morgantown, West Virginia

This location does not do alterations unless you already know the measurements of what is being altered. They do not take your measurements. I brought in a few items that needed hemmed and was directed to the downtown location. read more

I've used this dry cleaners about 2-3 times in the last 2 months, and everything has come back nicely cleaned and pressed except for one time. I had a shirt come back with a brown stain on the pocket. I brought it to their attention and they took it back for a re-clean. They think that the stain was do to something left in the shirt pocket. However, after the re-clean the stain hadn't come out and their attempt to bleach it out left the colored stripes in the shirt faded. Nevertheless, the accepted responsibility for the damaged shirt and allowed me to get a new shirt at their expense. I respect their business ethic. They provide good service and know how to properly handle customer issues/complaints. For this reason they have just earned a very loyal customer. read more

They clean clothes in a timely manner and they always come out looking great, but the last time I stopped in to drop off clothes, it reeked of cigarette smoke. I will not be using this dry cleaners ever again because of it. read more

Massullo's Dry Cleaners faded and shrunk several of my really good pieces of clothing. I had a really expensive sweater that I can no longer wear, and they shrunk my Jones of New York Raincoat, and left it looking old and faded. I will never take anything there to be dry cleaned again. I wish I had read some of the other reviews before I trusted them with my clothes. read more