Greetings to all, l come to this location regularly, so this review is based upon my combined…read moreexperiences; let's see how it went: Parking for this location is shared with the surrounding business in the same location; this works well for this location. Inside this location was a modestly lit atmosphere; my feelings are that it could use some brighter lighting to provide a better buying experience. The service was nice and friendly, But the Main thing that stood was the fact that there were Not Enough Workers to Run the Business; more workers can make a difference. The values are comparable to any other establishment of the same sort. Bottom Line; more workers could have more positive impact on everything.

I had a disappointing experience here. I had a return for…read moreGap that was set up through "Happy Returns" I walked into the store and there is zero signage referencing Happy Returns, and there were no cashiers at the registers to ask. I saw signs for "Amazon Returns", so I hopped in that line. There were 3 or 4 people ahead of me, and one of them seemed like she was returning half of the stuff sold on Amazon. 15-20 minutes later, I finally get to the counter and I'm told "Oh, Happy Returns are over there at the Printing section at the other end of the store." Needless to say, I was frustrated that I just wasted all that time in the wrong line. If you're going to offer a service, at the very least, have some kind of signage directing people where to go.

Stumbled upon these guys by mistake looking for a $300 part for my ancient office copier. Ended up…read morebuying a refurbished copier from them instead - paying half price for what I saw for the same item on the Internet. They delivered for free, hauled away my old dinosaur at no cost, and offered me a service contract to cover everything (including toner) that was way too good to pass up. Trained us on the new copier, had a tech guy for networking the thing. Fast, easy, professional. Think they just made us customers for life!

Shirley is very amazing to work with. We moved into a new office that was already furnished and the…read morechairs there were terrible, but Shirley was able to help us find some very expensive Herman Miller chairs to replace the bad ones in our office. She was open and honest about the quality and made sure we got ones that were gently used or almost in brand new condition. She also was very flexible with the negotiation and the delivery. We have done repeat business with Cycon and will continue to look to them first for our office furniture needs.

I did the research and pretty much knew what I wanted. I was torn between two chairs and Shirley…read morewas helpful and let me hop back and forth between the two and scoot around the floor. I finally decided and paid cash and left a happy girl. She's honest and I like that. She even told me what chair she uses and why.

We went in to look at office chairs because it is difficult to just order one and know if you will…read morelike it! We didn't realize the show room was by appointment, but they were so kind and allowed us to come in and try the chairs anyway. I found the perfect chair for me, literally the exact thing I was looking for! And Nick came and made things even better by adding arms to it since we weren't sure if we wanted to go armless or not. The entire experience was fantastic and I am so glad to meet people who actually care about physical health and how your equipment in the office can impact it. I will be coming back soon to get a standing desk adjuster!

Nick, Allyza, and the whole team have been incredibly helpful. I am a private customer, not a…read morebusiness, and made the mistake of buying a cheap sit-stand desk from Amazon without realizing it doesn't go as low as my old desk. As a result, my chair was not high enough when in the sitting position. Nick showed me multiple options, including footrests, custom keyboard trays (I use a large keyboard and would need an extra large one), chairs, etc. I settled on a footrest and new chair that goes higher. When it finally arrived and I couldn't get comfortable in it, he had me bring it in and helped me adjust it to the perfect settings. They also helped me get the footrest just right and I'm finally comfortable in both positions. Great customer service. Thank you, ErgoDirect!

We needed a basic desk that could support an adjustable keyboard tray. Most businesses offering…read moreergonomic solutions only sold extremely expensive desks. Inexpensive stores had desks with either too thin tops and/or metal under bracing that interfered with keyboard tray installation. At Ergo Works, Liz worked very patiently (explaining edge details and shape options) with us to design a simple laminate top table with very sturdy legs. She even called the manufacturer to see what tabletops might be in stock and sent photos of color/pattern. Our many questions were answered quickly. The keyboard tray and table are ordered by Ergo Works. Delivery and installation are done in one efficient appointment on site.

I waited over 2 months to get my Hag Capisco chair delivered because of manufacturing isses and was…read moreeventually adviced to cancel my order. I wish that I was adviced to cancel my order much sooner; the delay was originally significantly underestimated and whether that's to blame on Ergoworkx or Hag it reflects poorly on the former from my perspective. Nevertheless I would order from Ergoworkx again thanks to my good experience with Daniel Stueckrath who made the cancellation and refund go through smoothly.

incredible customer service ! so helpful and patient with all customers. very conscientious of…read morecustomer's waiting time and always willing to go the Extra mile for clients. always welcoming and kind to all! A very happy customer, T

I had an excellent experience at this UPS Store yesterday. I needed color copies printed of a…read moreboard meeting presentation, and the staff here was great to work with. I called the store, got their email address, and emailed the presentation to them. I then called to confirm receipt. They were able to have my printouts ready for pick up in less than 45 minutes, which I really appreciated. The staff was friendly, helpful, and accommodating. Thank you for your support, UPS Store Burlingame!