Warranty Experience with Chef's Toys and Mulberry Technology…read moreInitial Purchase and Expectations In 2023, we invested a total of $26,472.61, which included taxes and two warranty insurance plans, for a 3-door KINTORA refrigerator and a 2-door KINTORA freezer. Our initial experience was smooth and hassle-free, largely thanks to our salesperson, Estaban Aguirre. Unfortunately, we later discovered that Estaban was no longer with the company. The Issue Arises On March 6, 2026, the hinge of our 3-door KINTORA refrigerator broke, rendering the refrigerator unusable. Since we had purchased a warranty, we immediately reached out to Estaban for assistance, only to learn from Raul Flores that Estaban was no longer employed with Chef's Toys. Raul provided us with contact information for Mulberry Technology, who was supposed to handle our warranty claims. Challenges with the Warranty Process This marked the beginning of a frustrating ordeal. It quickly became apparent that Chef's Toys was not well-acquainted with Mulberry Technology. Raul initially gave us an incorrect contact number for starting our claim. He directed us to Joshua Wohl at Mulberry, who, while not involved in claims processing, was helpful enough to connect us with the appropriate department--after we had already experienced several unhelpful responses from Raul. After sending our purchase order to Karime, our contact at Mulberry, we learned that Chef's Toys had never registered our protection plan with Mulberry or transferred the necessary funds for our warranty. We attempted to follow up with Raul but received no response until we escalated our concerns to Chef's Toys' corporate office. Unfortunately, reaching out to their main line at 714-662-2433 during business hours of M-F between 9am-5pm only led to a voicemail, and our emails through their website also went unanswered. This is TERRIBLE! Resolution and Lingering Frustrations Eventually, Raul from Chef's Toys responded and offered a courtesy repair for our refrigerator door but informed us that our remaining warranty coverage would not be honored. This was frustrating, as we had already paid for the warranty. During this period, on March 25, the Health Department visited and deducted points from our inspection due to the non-functional equipment. We promptly notified Raul about the urgency, as another inspection was scheduled for April 6. Fortunately, the Health Department accepted our communication with Raul and a photo of the completed repair as proof. The entire process--from the breakdown on March 6 to the repair on April 6--took a full month. This delay was disappointing, especially given that waiting for a part should not have justified such a lengthy timeline; someone could have delivered the part to expedite the repair.

2.21.26 Hubby looking for a knife, I'm looking for a sharpening tool…read more It's a smaller scale store but I can easily spend at least an hour roaming the aisles. I love to cook & I see all the possibilities of the items to make life easier or more efficient here. My santoku is starting to become dull & needs sharpening. I couldn't my favorite chef 's knife (the whole knife block cannot be found!) Hubby found a chefs knife & he got me the sharpener. I told him I wanted to get the stone/honing block but he opted for the metal kind. The staff are super helpful & answered our questions. There so many "toys" I wanted to buy but I must resist the urge to amass more "clutter" (that's what Hubby calls it, but he reaps the benefit when he eats what I cook). I still need a dumpling rolling pin, but they only have standard types at this location. Aisles are fairly spacious & inventory appears well stocked, neatly arranged & sorted. Prices are fair & marked accordingly. It has its own designated free parking lot. Good shopping trip, met our goals.

Amazing showroom and top-tier service! Stopped by Yoshihiro Cutlery to browse their hand-forged…read moreJapanese knives and ended up buying knives, cutting board, and a pair of their scissors. You can immediately feel the exceptional quality and balance in their products. The staff took the time to explain the different types of steel and handles, making the whole shopping experience genuinely special. 1000/1000

Great place to get binchotan! Decent place to get knives, but a little overpriced compared to exact…read morepieces found online.

Gary is convenient, friendly and consistently does quality work. Every time, my knives are better…read morethan when they were new

Great service... Very reasonable and the results are great. I've used his service a few times now.read more

Riley really knows his stuff when it comes to sharpening knives. He was timely, informative and…read morereliable as well. Highly suggest his service and listen to his passion and ask about the process in which he sharpens. Well done, Riley

I don't make a lot of reviews or recommendations, but I thought I would go ahead and make one for…read morethis company that I used recently. I have some very expensive knives that I use both at home and my restaurant. A friend of mine told me about new edge cutlery, because he had some knives done as a favor, and really liked the results. The guy that sharpens the knives is really motivated, young, and takes this very seriously. My conversation with him felt like I was talking to a blacksmith or someone that taught a university class about precious metals. Anyway, he did an amazing job and I've definitely going back to him. One of the really good things I liked was that he asked me a lot of questions and wanted to make sure that I was satisfied when I got the knives. He's obviously, looking to do this not just for a profit but to build a good business, so go for it if you need to get some good knives sharpened.

Slicing and dicing are a pleasure again! Red did a great job, her price was more than fair and she…read moredid the sharpening quickly. She advised against doing a pair of my sewing shears because sharpening them might have worn down too much metal to obtain the edge required. She had me test them with some fabric and we both agreed that they could stand another year or sew of use. I enjoyed the experience and met a new friend in the process. She's a true professional!

Red is the best! She was great at educating me, did a fabulous job on knives and garden tools, is…read moreso professional with her communication skills, and genuinely cares about her work, and her clients. Her prices are more than fair. Thank you, Red!

Quality service at a good value. NOTE: This is not a storefront. Service is provided from a…read morepersonal home so it is very important you call in advance to arrange an appointment

I had been meaning to get a couple of knives sharpened for quite some time and finally reached out…read moreto DK Sharp a couple of days before Thanksgiving, he was very accommodating and a pleasure to work with. He arranged a drop-off time and place and managed to get my knives back to me in less than a day. The knives were expertly sharpened - I even threw in a ceramic blade that had been nicked and was on the verge of being trashed, he brought it back from the dead. The cost was even less than expected! I would not hesitate to use this service again and urge you to do the same!

Once upon a time, this Faerie Queen was curious! This was my first visit to a Daiso, and I am so…read moreglad I visited. They have so many interesting gadgets, dishes, stationary needs, snacks, and more! The prices are fair and we left with some unique finds. Have fun here. The end.

It isn't a trip to LA without a stop at Daiso!…read more Okay, I'm exaggerating, but I did want to stop here, so we did. The sad thing is that it is no longer easy peasy to shop, where most everything is the same cheap price, with just a few rare outliers. On this trip it felt like the cheap price was the rarity and you had to figure out the price of the rest. Not the most leisurely activity. But I still came out with a few things to take up the crevices of my carry on.