Warranty Experience with Chef's Toys and Mulberry Technology…read moreInitial Purchase and Expectations In 2023, we invested a total of $26,472.61, which included taxes and two warranty insurance plans, for a 3-door KINTORA refrigerator and a 2-door KINTORA freezer. Our initial experience was smooth and hassle-free, largely thanks to our salesperson, Estaban Aguirre. Unfortunately, we later discovered that Estaban was no longer with the company. The Issue Arises On March 6, 2026, the hinge of our 3-door KINTORA refrigerator broke, rendering the refrigerator unusable. Since we had purchased a warranty, we immediately reached out to Estaban for assistance, only to learn from Raul Flores that Estaban was no longer employed with Chef's Toys. Raul provided us with contact information for Mulberry Technology, who was supposed to handle our warranty claims. Challenges with the Warranty Process This marked the beginning of a frustrating ordeal. It quickly became apparent that Chef's Toys was not well-acquainted with Mulberry Technology. Raul initially gave us an incorrect contact number for starting our claim. He directed us to Joshua Wohl at Mulberry, who, while not involved in claims processing, was helpful enough to connect us with the appropriate department--after we had already experienced several unhelpful responses from Raul. After sending our purchase order to Karime, our contact at Mulberry, we learned that Chef's Toys had never registered our protection plan with Mulberry or transferred the necessary funds for our warranty. We attempted to follow up with Raul but received no response until we escalated our concerns to Chef's Toys' corporate office. Unfortunately, reaching out to their main line at 714-662-2433 during business hours of M-F between 9am-5pm only led to a voicemail, and our emails through their website also went unanswered. This is TERRIBLE! Resolution and Lingering Frustrations Eventually, Raul from Chef's Toys responded and offered a courtesy repair for our refrigerator door but informed us that our remaining warranty coverage would not be honored. This was frustrating, as we had already paid for the warranty. During this period, on March 25, the Health Department visited and deducted points from our inspection due to the non-functional equipment. We promptly notified Raul about the urgency, as another inspection was scheduled for April 6. Fortunately, the Health Department accepted our communication with Raul and a photo of the completed repair as proof. The entire process--from the breakdown on March 6 to the repair on April 6--took a full month. This delay was disappointing, especially given that waiting for a part should not have justified such a lengthy timeline; someone could have delivered the part to expedite the repair.

2.21.26 Hubby looking for a knife, I'm looking for a sharpening tool…read more It's a smaller scale store but I can easily spend at least an hour roaming the aisles. I love to cook & I see all the possibilities of the items to make life easier or more efficient here. My santoku is starting to become dull & needs sharpening. I couldn't my favorite chef 's knife (the whole knife block cannot be found!) Hubby found a chefs knife & he got me the sharpener. I told him I wanted to get the stone/honing block but he opted for the metal kind. The staff are super helpful & answered our questions. There so many "toys" I wanted to buy but I must resist the urge to amass more "clutter" (that's what Hubby calls it, but he reaps the benefit when he eats what I cook). I still need a dumpling rolling pin, but they only have standard types at this location. Aisles are fairly spacious & inventory appears well stocked, neatly arranged & sorted. Prices are fair & marked accordingly. It has its own designated free parking lot. Good shopping trip, met our goals.

Amazing showroom and top-tier service! Stopped by Yoshihiro Cutlery to browse their hand-forged…read moreJapanese knives and ended up buying knives, cutting board, and a pair of their scissors. You can immediately feel the exceptional quality and balance in their products. The staff took the time to explain the different types of steel and handles, making the whole shopping experience genuinely special. 1000/1000

Great place to get binchotan! Decent place to get knives, but a little overpriced compared to exact…read morepieces found online.

Quality service at a good value. NOTE: This is not a storefront. Service is provided from a…read morepersonal home so it is very important you call in advance to arrange an appointment

I had been meaning to get a couple of knives sharpened for quite some time and finally reached out…read moreto DK Sharp a couple of days before Thanksgiving, he was very accommodating and a pleasure to work with. He arranged a drop-off time and place and managed to get my knives back to me in less than a day. The knives were expertly sharpened - I even threw in a ceramic blade that had been nicked and was on the verge of being trashed, he brought it back from the dead. The cost was even less than expected! I would not hesitate to use this service again and urge you to do the same!

Absolutely one of the best customer service experiences I have ever received. Melvin helped me out…read moreand set me up in the system right away. He told me they would be done in 15-20 minutes so I ran next door to grab some lunch. When I returned, they were ready to go. He explained what he did, addressed a few minor concerns about how I am storing my knives, and packaged them up to go. These knives are so sharp, it's kind of crazy. I am beyond happy with my experience and will be back the moment my knives need some attention. If you have knives that need sharpening go here. You won't be disappointed.

Found the shop after scoring big at my local thrift shop with 4 shun premier knives and a utility…read moreknife. Talked with Melvin on the phone and he said I could come through. I got to the shop, he quoted for all 5 plus my chef knife, bread knife, cleaver and fillet from home, and within 30 minutes, my knives were ready. Great experience, cool shop and Melvin did a fantastic job in a fast amount of time. I will definitely be back when I add more secondhand knives to my collection.

This place is very reasonable the prices are great and he sharpened my knives I took to him in less…read morethan 20 minutes will be back when they need to get sharpened again.

Largest Daiso in the South Bay! (Torrance/Gardena) area :)…read more I was looking for a cable cover that I couldn't find at other smaller Daiso stores so I came to this one and found it. It's a large store with more variety of items! Parking is shared with other stores in the same plaza which could be tricky. Value is great! Service was a bit slow with one register open but it was a Monday afternoon so maybe a slow day.

One of the larger Daisos in the South Bay. Located in the same plaza as 99 Ranch Market and 85C…read moreBakery, parking can be a bit rough for this location. Overall because it is so large, it is a good location to find items. I can often find many of the Sanrio goods here. I love visiting this Daiso right after my 99 Ranch Market grocery shopping.

I recently got three knives sharpened at the Irvine farmers market by this company. First of all, I…read morewas very pleased with the quality of work and secondly, the price tag was beyond reasonable. They basically sharpened my knives while I went shopping at the farmers market. It's perfect! The lady that helped me was really nice and friendly.

Quick and great service! You can walk around the farmers market while you wait. My knives are like…read morenew especially my Japanese knife. Will definitely go to them again!