We called AAA for help with a flat tire. Within 25 minutes a young gentleman (Remi) was at our…read morehome. He was friendly and very efficient. He replaced the flat tire with our spare and pumped up the spare (which was unused for 8 years). He took the original tire from our home to Lester's (about 12 miles from our home) and patched the tire. We followed him, and he put it back on the car, made sure all 4 tires were properly inflated, and put the spare back where it belonged. Total cost: $39.00. I definitely recommend Lester's and want to thank Remi for doing a great job.

Wow! Super easy and kind people to deal with today. They…read moreeven gave me a ride home so I didn't have to wait -- and then picked me up at the end of the day. Professional and fairly priced. I will definitely return!

A few years ago, we had a leaking valve on our Class C motorhome and took it to HS Tire. They fixed…read moreit at no charge, even though we were only part-time residents of Hot Springs at the time. That kind of service made a lasting impression on us. Since then, we've moved to Hot Springs and have had several things done there, and the service has always been excellent--including an oil change on our Mercedes Sprinter van. We now live on the other side of town, but HS Tire is definitely worth the drive. Great people, great service, and a business we trust!

Hadrecently issues with my struts on front and rear and was quoted a price at another dealership…read moreof $2,500 for the full sets. Terry did this job for me for half that price and had it done the next day after taking my car to him. This shop is my new mechanic shop because every time I've ever had them look at something for me they are always very courteous and always fair in prices. So far Kyle and Terry are the two I've been in contact with and both are always super nice. Thank you Hot Springs Tire for your honesty.

Great mechanics. And honest. Thanks for years of good service! Wonderful people and a pleasure to…read moredo business with. From Jane Eason

WOW, been here many times. But this wk takes the cake. I Have ABS, Hazzard lights on an off my…read moredash, plus a small rattle under my hood off an on. Man said, I heard rattle it's a tie rod. ( Undermyhood?) Ok? Ordered my new left sensor replacement for my left rear wheel. Went back to shop Oh bad news, showed me my new part "Now" is the whole wheel is the sensor! WHAT??? Yes, this is what you need showing me on his computer. Of course it was $$$$$ I felt taken, and walked out @ that point. Do your homework folks, know your sh-t The part shown is all I needed. Sadly will never go back

Last summer, I didn't need tires, but I did need help getting the tire on my zero turn mower back…read moreon its bead. Try as I might, I couldn't finagle that sucker on there so I finally put it on the trailer and drove over to Plaza tire. They were hammered and it was about 2 o'clock on a very hot August day. I was more than happy to wait my turn in line and just wanted to ask if they might be able to help me with this. Imagine my shock when one of their employees asked me to meet him at the trailer in a minute or two. I don't remember his name, but he was a slender older man probably in his early 60s with a beard and mustache. He proceeded to remove the entire wheel assembly from the front end of the mower since he also couldn't get it to reseat on the bead. Walked off with it, and about three minutes later he came back and reinstalled it. I asked him what I owed him and he said "nothing, I'm on my lunch and it only took a minute to do this." I insisted on at least picking up an 18 pack of his favorite cold beverage, and he finally, after three attempts, accepted. Skip ahead to last week and I remembered what amazing service I got there and how nice they were. So I took my little BMW back over there to get new tires and they had exactly what I needed in stock and within 45 minutes they were balanced and installed. I was able to purchase new tires for this car for almost exactly half of what I paid for the same tires in California six years ago. They're honest, you may have to wait sometimes, because they're incredibly popular with their customers, but you're gonna get your moneys worth and it's gonna be delivered with a smile. Their service manager is a really nice man as well. Don't sleep on this tire shop, they're fantastic.

The guys at the Hot Springs, AR shop are INCREDIBLE! This location just transitioned to a Plaza…read moreTire Shop this week and I threw them for a big loop on day one. I was the first customer to use an Emkay Fleet card for service and Lee had to spend a ton of time calling a bunch of different people to figure out how the shop would get paid. As a note, this shop is ALWAYS slammed, so the guys don't get a lot of down time to handle things when a customer isn't in front of them. I know Lee had to have been spending all his spare time handling my vehicle. In a time and environment where customer service is obsolete, Lee is exceptional in all facets. Further, this is where I bring my personal and work vehicle and will continue to do so as long as I live in this area. It's not only because of their fair pricing, but mostly because of the incredible customer service I've experienced EVERY SINGLE TIME I've been there in the past 5 years. Plaza got a gem when they acquired this shop!

Great experience, the service was great and good price on tires. I recommend NAPA. I got the road…read morehazard plan and have not had an issue with plugging or replacing tires.

December 29th i walked into western auto and explained i had a power steering high pressure hose…read moreleaking, and i needed a break job full set. Shop had one customer, and an empty bay. After waiting all day for info on my car, i called right before closing and hadnt gotten to my car( lady on the phone in the shop was talking to a friend on the phone about the friends car. [ i assume they worked their friends car before mine, and she wasnt even present.] Anyways. I get a call the next morning confirming my repair order. They finish in a couple hours and i come pick up my car for a price cheaper than my quote, but i didnt question it and paid ive been coming here for over 15 years. I get home park and have yo leave to the store later and i notice the same giant power steering leak puddle that was fresh. I head back up to western auto expecting my mechanics to have my back but to be greeted by a rude lady at front counter. I voice my frustrations at the situation and explaoned how daft it was replace my power steering pump when the hose was the part that was leaking. It was a steady drip falling right onto the pump itsself. If the mechanic would have inspected the repair he would have seen it. Mechanic comes out explaining hisself and the situation and couldnt justify why he didnt do the work i asked for other than to save me money. They couldnt fix their mistake and asked me to come bacm on new years day. I did and they were too booked to get me fixed on what was said was less than an hr job. No accountability, the front counter lady claimed i was cussing at her and even tried to tell me to take my business elsewhere. Its a shame the owner died because what we are left with is not western auto. This business will replace parts without your consent, and add work to a bill that was un needed. Ive had two issues in the last 12 months, and with my last visit they never gave my engine cover back. After speaking to them twice about my frustrations they would rather burn a bridge than fix a mistake they made.

Absolutely the best shop around. Kept me informed and updated through the repair of my 71 C10's A/C…read moresystem. Quality work at a fair price. Thank you guys.

I have tried several mechanics in the Hot Springs area over the years, and I'm glad I found Kilby…read more We have had several repairs done there on our 3 vehicles, and have found them to be consistently fast, honest, and fair. They have been good at communicating and letting us know how long repairs will take, and they are friendly, knowledgeable, and professional. I highly recommend Kilby to all my friends and family!

I have used Goldens almost more than I care to admit (I was rear ended five times in one year a…read morewhile back!) They have always been professional and turned out wonderful work. I never knew my cars had been damaged when I picked them up. Kim, Adam and Neal have always taken great care of me and my car. I would never consider going any where else.

January 23, 2025. Stopped by to see about a minor repair to my driver's seat side panel thinking I…read morewould have to make an appointment. Adam immediately came out to look at it and made the repair on the spot. the service was exceptional. I highly recommend Golden's Paint & Body Shop for your vehicle's body repairs. I will not go anywhere else. Bob and Suzy Still

Bought a Denali and needed the transmission rebuilt! Not only did they do an amazing job but they…read moreeven replaced the rear main seal and oil cooler while they had everything apart! Best shop I've ever been too

A good friend brought them a truck for a new clutch install, and provided the new clutch kit. He…read morewas charged (gouged) $350 for a 30 minute job that wasn't even required. It turned out the clutch was okay, as they put the old clutch in th back of the truck.. it had lots of clutch left on it. The clutch just needed adjusted. But they didn't mention that, they just installed the new one. Worst of all, three days after picking up the truck, the transmission started tearing gears apart. The truck was brought back to them. I gave my friend a ride to pick up his truck after they said it had broken a gear, they were not responsible and come get it, and Mr. Fryar was extremely rude; unwilling to accept any responsibility or diagnose without further payment. When stated 'Well, I guess I'll just have to drive it like it is for a while" Mr Fryer's response was "Yeah... I guess you will..." Fryar's are a dishonest transmission shop. They have no interest in the customer whatsoever, only money. They will not tell you if it can be fixed for less. And now, that truck is at another shop, in need of a whole new transmission due to an improperly installed clutch. Beware.