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    Masterpiece Roofing

    5.0 (1 review)
    Open 7:00 am - 5:00 pm

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    5 months ago

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    Bob Rogers Roofing

    Bob Rogers Roofing

    2.0
    (8 reviews)

    Similar experience to BJ's. Roof/gutters replaced round…read more2004. Pesky leak 1-2x each year during biggest storms. Started within a month or two of roof being replaced. Rogers team returned 4-5 times to attempt fix, but never fixed it. Then they stopped responding. I gave up calling. Just suffered through as it is a relatively minor leak, but over time it is becoming a problem. Need it corrected - especially now that it has leaked two times back to back with warmer temps melting snow this year. Called and left message, but no response. Bob convinced me gutter helmet was best solution for gutters high up on rear of house because of many trees on property. Bad choice - no one will clean gutters with gutter helmets on. Has been a major problem. No help from Bob. Thought Bob Rogers was a great company - everything was excellent ... until I needed after sale/install support. Moving on to a better roofer to address the leak. Should have done it long ago - dumb choice to go with B. Rogers.

    Think twice, I left three messages after Bob the owner of Bob Rogers Roofing, 118 Washington Street…read morein Holliston, MA came to give me an estimate. The third message I left with Colby, the office manager, directly, and mentioned to her I called two times prior without a response. She seemed surprised but said she'd pass along the message. That means one of two things: 1. Colby is not doing her job, or 2. Bob Rogers doesn't really need the business. If it's #1, I feel bad for Bob, but if he's not following up himself on estimates he personally gave, then shame on him, if it's number 2., Bob, please then retire and stop wasting people's valuable time. Very disappointing.

    Golden Group Roofing

    Golden Group Roofing

    5.0
    (28 reviews)

    Excellent experience. Highly professional from the very first interaction. John was my main point…read moreof contact. Excellent service. They were not the cheapest quote, but they were the most thorough and well-thought out. Scheduling, payment and installation all went like clockwork. Exceptional crew, highly efficient and professional, cleaned up well. Excellent communication throughout. Got a beautiful new roof that I'm very happy with. Highly recommend without reservation.

    Towards the end of last year, I had several companies come out and quote for a full roof…read morereplacement. Golden Group gave me the best feeling about the job from the initial discussion. Where other contractors canceled appointments, arrived late, or were just no-shows - Mikel (out of their Hudson office) arrived on time and did a thorough assessment of the roof including taking drone footage. He sat with me and walked me through the whole process clearly, explaining all my choices in materials and didn't push any product or add-on. I did receive marginally cheaper quotes, but they did not leave me feeling like my home was in good hands in the same way that Mikel did, and I felt the extra money was likely to be worth it. Once I decided to go ahead with them, again, everything was done very professionally. I was kept informed of times and everybody showed up exactly when they said they would. I made a small change to the scope of the work in replacing additional plywood sections of the roof, and these were easily accommodated on short notice. On the day of the work, the crew showed up on time and Jurgan (the site foreman) kept everything moving with minimal disruption to us. I was working from home, and my wife and kids were in and out of the house for school and errands. Despite replacing the entire roof of the main building and two additions over approximately 9 hours, there was minimal disruption to our days. The house was protected during the work, and even with snow still on the ground, their cleanup crew constantly walked the property picking up and disposing of any debris, nails, old material etc. Ultimately the roof was replaced successfully and looks good. Every step of the job was explained to me, every question answered, and every decision explained. The team was professional, punctual and courteous throughout. A couple of weeks in and we've had snow, rain and strong winds. Everything is still perfect. I can highly recommend Mikel and Jurgan from Golden Group, Hudson.

    Fair Roofing & Guttering Contractors

    Fair Roofing & Guttering Contractors

    3.0
    (2 reviews)

    Matt and his team replaced our roof, gutters and downspouts. They showed up when they said they…read morewould, they were courteous and they cleaned up at the end of the day. They did a fantastic job - gutters, trim, etc. all look excellent. The price was exactly what was quoted and they even went the extra mile to replace some rotted trim. I would highly recommend this contractor. What a pleasant surprise to finally be satisfied with home improvement work that's been done at our house.

    Buyer beware. I was given a price quote for snow removal from the office secretary which ended up…read moremore than doubling by the time the guys got to my house to perform the work. No one else returned my calls yet and we had water coming in the house from ice dams. I was only told 3 workers would be here to work on my house.(the secretary told me 2 workers would show up and if a third came I would NOT be charged for it) On top of the higher price a fourth worker showed up unexpected to me and I was charged MORE MONEY. When all is said and done it was $1200 to remove the snow and ice from my roof and gutters. When you quote someone a price it would be nice if #1 you talked to your boss beforehand and knew what you were talking about when you gave that price to the customer #2 you didn't change the price AGAIN and raise it much higher and #3 you didn't surprise the customer with extra workers she knew nothing about and charge them even more money!!!

    Masterpiece Roofing - roofing - Updated July 2026

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