Disorganized Made an appointment and walk ins were taken…read morebefore me Long wait long wait Staff friendly

Westlake Village isn't entirely close, but on a crunch to get a checkup, this was the most…read moreaccessible at the time. (Part of the allure may have been UCLA in the name - oops...) The staff that helped me (Dana and Tanvi) were amazing, as were the rest of the office staff, even the security person at the entrance providing directions. Every part of the room was clean - spotless. Though the "hospital smell" frightens me, the staff made me feel at ease the entire time. Had I lived closer, I would've made this location my go-to spot!

My mom was very pleased with her cancer surgery with Doctor Brooks! The doctor knows her stuff and…read moredid a low pain set of two surgeries. She went out of her way to call my mom on a weekend to let her know the margins weren't clear on first surgery and that she'd schedule her quickly for follow up the following week. She's not overly chatty or friendly with bedside manner but in my experience few surgeons who are good are. We were very grateful for her care last year. Also of note is the surgery center where she operated was full of super kind nurses who took wonderful care of my mom. Highly recommend all around.

Dr. Brooks is amazing she's an expert in her field, my procedure was gently and comfortably done…read more She personally called to give me my biopsy results and asked how I was feeling. I highly recommend her and her staff is amazing as well!

Straight forward, logical explanation of my situation. Laid out alternatives and rationale…read more Friendly and not rushed. I would recommend to anyone referred to urology for high PSA.

Extremely long waiting time. Staff overbooks visits - we waited for 5 hours to see the doctor for…read morea 10 minute visit. Dr. has to cut time short to tend to the long line of people waiting to see him! Stay away!!

Dr. Manabu Fujita is a real surgical genius! He performed a…read morefantastic operation to remove my gallbladder, which was three times larger than normal and contained a large, infected mass. The laparoscopic surgery was performed in presence a bloodstream infection, heart problems, and anemia. No one had ever attempted a laparoscopic gallbladder removal before; the only option was open surgery. A huge thank you to this specialist and person! Sincerely, Alla Valko.

Dr. Fujita was one of a team of doctors who saved my life in 2018…read more It was an emergency, after a surgery that I was having, that was being done by a different doctor, that had rapidly gone bad. Dr. Fujita came in, as well as other doctors to help me survive the accidental colon and bladder injuries, and life-threatening sepsis. He repaired my colon, gave me a colostomy, and 6 months later did the reversal surgery. I survived. I recommend him.

On Feb 2, 2022 Dr Ashouri diagnosed my mom with multiple myeloma and structured a comprehensive…read moreplan for recovery. Just recently he informed me that my mom's light protein count had dropped from 297 to 30. His diagnosis and curative program were spot on and my 90 year old mom literally has a new lease on life. My mom has assoted health issues and Dr Ashouri consults regularly with her specialists to to insure her overall proper care. He is a consummate professional with old school " bedside manner" that has effectively prolonged a quality life for my mom. The journey continues for my mom and I'm extremely fortunate to have Dr Ashouri guiding her way.

Don't go to Dr. Ashouri. He let my mother-in law cancer spread without proper active intervention…read more He was more worried about lining his pockets with money rather than doing the right thing for her. I am so disappointed in Dr Ashouri. He gave my mother-in-law the impression that he cared for her best interest. His complete disregard for her care led her to the ICU where we almost lost her. He misdiagnosed pneumonia and after his screw up, just said she will die within a few months. We have taken her to a another specialist and these real doctors have biopsied the cancer (which he never did) and now she is on a targeted therapy. Shame on you Dr Ashouri! You took an oath to help you patients, not bill Medicare for ridiculous amounts that did nothing but almost kill my mother-in-law!

One of the most hospitable and helpful staffs to manage sick folks who are petrified of their…read moredisease & treatments. Kind. Compassionate ...exact opposite of UCLA bureaucrats ...cold as ice. Too bad. I'm a Bruin!

Dr Bahareh Bahadini is one the nicest, and most compassionate doctors we have ever been to. My…read morefather has been diagnosed with terminal cancer this past September. Initially we went to City of Hope Duarte location, but when we decided not to get any treatments and go on hospice care, we switched to Thousand Oaks location. The office staff is courteous, and it's close to Simi. City of Hope is the place to go when you or your loved one is diagnosed with cancer.

Dr. Huang did my breast implants immediately following double mastectomy in April, 2025. From the…read moremoment I met her for my consultation, I knew she was the right Dr. for me. Having just been diagnosed with breast cancer, trying to sort through all my choices, I was referred to Dr. Huang. I was really nervous and she immediatly was a calm and professional presence. She knows her stuff. Every question was answered, every need was met and she took care of everything. I could not have had a better experience under the circumstance. Everything turned out great and I could not recommend her enough!

I love Dr. Georgeanna Huang! She's seriously one of the nicest people I've ever met! And, she's an…read moreEXCELLENT Doctor/Surgeon!! Also, her entire Office Staff was great, as well!! I 200% recommend Dr. Huang!

I had an extremely upsetting and unprofessional experience with a front desk staff member named…read moreLydia. From the moment I interacted with her, she was rude, dismissive, and completely lacking in basic professionalism. When I asked a simple question, she actually called it "stupid" to my face -- something I never imagined hearing in a medical setting. At the time, I was under an incredible amount of stress, as my grandfather was battling cancer and in a very fragile condition. Unfortunately, due to what I believe was careless negligence on the part of the office -- including not properly reviewing his records -- his condition became severely worse. This is inexcusable, especially for a medical office where patient care should be the top priority. To make matters worse, after this critical situation arose, my repeated calls and voicemails went unanswered. There was no urgency, no follow-up, and no compassion shown. Lydia's attitude and the office's overall lack of responsibility made an already heartbreaking situation even more traumatic. I hope the management seriously evaluates how they handle both patient records and staff behavior, because no family should have to go through what we did. I will say that there was an elder Asian lady who was a nurse that made the experience with her kindness a bit better for us. She was very caring with her patients.

The Hopeless Center! If the front office is in any way…read morerepresentative of the Doctor , this place is hopelessly rude, harsh, disorganized and disinterested! If you are a center for cancer patients then compassion has to be baked into your system. Well an interaction with this office is truly stressful to say the least!

Dr. Nikkhou is very knowledgeable and explains his treatments and examinations thoroughly. His…read morestaff is courteous. And wait times are minimal if any at all. Highly recommended. John Anderson Moorpark

Dr. Nikkhou is always thorough and takes adequate time to consider my health and answer my…read morequestions. I wish his staff was equally diligent. Each time my pharmacy sends a refill request, it takes weeks for them to respond. Most of the time I have to call and leave a message begging for someone to look in the fax box for my refill request because I am missing doses of my meds. It seems he just has too many patients. He hired a PA a while back to help with the workload but it hasn't improved the Rx refill issue.

City of Hope is the Mecca for cancer treatment. Despite the high demands and expectations, the…read moreentire staff has never disappointed. Having cancer is difficult but the kindness, professionalism and dignity that the entire staff has provided has made it easier to endure. Thank you for all that you do!

"Doctor Lin, saved my life!!! I had a hysterectomy, with unexpected complication. Dr Lin, handled…read moreit wit his amazing talent and professionalism. It pains me very much, when I see negative reviews left by patients, who do not understand, that during a surgery, unexpected complications can arise and he has to choose going the way that is best for the patient and will save your life. When we went in surgery, I trusted him 100%. He is a very talented, I appreciate his contagious calm and positivity. Thank you Doctor Lin!!!"