The reception staff and Dr. Burgett's nurse, Holly, were all so welcoming and attentive to…read morequestions and requests. Dr. Burgett is very precise, professional, and accommodating. He gave options on what to do for my situation, allowed me to make the decision, prepared me well on what to expect, and provided a follow-up call a few days later. I would recommend him and Dr. Kresvosky to anyone needing eye care/surgery.

I thought in light of two rather negative reviews that I would add mine, especially since they were…read morequite a while ago. Don't misunderstand, I'm not questioning their experiences, just want to give a contrast. I've been going to Dr. Burgett for longer than I can remember, I think soon after he opened his office at Unity. He has been one of the best doctors (especially ophthalmologist) I've ever gone to. He has taken great care of my eyes (I'm diabetic so this is important) and has always been patient and caring. With respect to his office staff, I've never had a problem with attitude or service. My wife Carol and I are on a first-name relationship with several of them. Again, this doesn't mean disagreement with one of the reviewers since a lot of different people have come and gone and sometimes a given individual might well have had a bad day (the office is always really busy) or a given person may just be that way. But I just want people to know that we've never had a negative experience with either Dr. Burgett or the staff. So, yes, I certainly recommend him. Kerry Kleiber

Very professional staff. Friendly doctors who know their stuff. I was advised everystep of the way…read morewhat to expect and what could happen with my situation. I'm very pleased with my eye care there.

Worst ophthalmology experience ever it felt like they were looking for a surgical treatment to talk…read moreme into and came up with one I scheduled that Friday I went in there was an assembly line of patients having the same procedure it was like the movie Coma I spoke to others waiting one elderly man walked out he said it was a farce . The procedure has been done only 10 years I feel it's a money making scheme with less than ideal outcomes my procedure had awful after effects I would prefer eye drops treatment I'm going to another doctor for 2nd opinion I don't like profit driven medicine. I asked for copy my visit and was given excuses they weren't ready. Well maybe if there wasn't a assembly line behind me I would get personal care. Medical care has really gone to hell in the profit driven cha Ching new world. My veteran clinic ophthalmologist was far an above this facility.

Not sure how any service provider could do better then this office. Just finished my last…read moreappointment after cataract surgery on both eyes. I had 5 different visits and each one involved 3 to 5 different tests or procedures, every on was performed ON time and efficiently, what a rare experience.

Just last week, I took a friend to Dr Mattingly. He said her eyes have been changing every year…read moresince she has been seeing her back in the late 90's. But, there appears to be a problem. She has said she can not see well even with the glasses prescribed just last year. Then after further questioning, she indicated she has not seen well for a long time. And she said that her prescription changes each year and requires new glasses. So I asked to see her past prescriptions. Each prescription was different. But not progressively worse as one would expect with progressive eye problems. For those of you with astigmatism, the Axis reading changed along with other readings which would show back and forth between her eyes getting better, then reversing to getting worse. Not what you would expect. Time for a second opinion! Went today for the second opinion. She explained her vision as everyone does and then continued with the exam. He photographed the inside of her eyes, continued with all the normal tests, read her glasses to see the prescription as made by the manufacturer and then proceeded with her prescription exam. Here are the results. 1. Concern about the varied prior to present prescriptions. 2. Current prescription from 4 days ago is wrong. 3. Current glasses from a year ago do not match the prescription from when they were prescribed. 4. Bifocals were prescribed at the wrong strength. 5. The axis for the astigmatism was wrong resulting in blurred vision even with the glasses. While a lot of this sound to be a responsibility of the patient, let me ask a simple question. If you put your trust in a doctor for twenty years, you would expect that doctor to provide you with the best possible care? Well. I believe that doctor has provided his best. Unfortunately, his "best" isn't good enough. Now the reason for this review. As we told his nurses the problem she was experiencing, they said that a lot of his patient complain about the same thing. After the exam, the changes did not relate to what she expressed. There appears to be a systemic problem here.

Been going for years ..first bringing my dad waiting for hours... now go to same dr myself.. has…read morehelped qnd very through issue is time waiting. Avg hr after appointment time to see dr.. but if 10 min late you must reschedule... been 30 min past my appointment time as make review.. was 40 min early so waiting 70 min so far..but overall happy just don't get in a hurry or make plans for several hours after apoinment time

Dr Williams at SureFocus is BY FAR the best optometrist we have seen in our 16 years in Lafayette…read more He diagnosed issues other had missed (with simple OTC solutions, so not just trying to charge us more), was friendly and helpful (including during our kids' exams), and is the first optometrist in town we have seen that didn't give a pushy sales pitch about purchasing contacts. In fact, when we discussed that cost was a factor he took the extra time to help me find a brand and rebate that worked for our budget. Highly recommend Dr Williams at SureFocus!

I was in West Lafayette for a year, and I saw Dr. Kirchner for an eye exam. It turned out to be…read morereally complicated, because the prescription for my nearsightedness finally got strong enough that I need reading glasses, but I work in enclosed rooms and look at screens a lot, so the full correction was too much. Dr. Kirchner met with me at least 3 times, and was extraordinarily patient, and did find a way to make my contacts / glasses work for all situations (work, reading, and driving). I'm really grateful. I can't recommend him highly enough.

I've gone here for quite a while. But past few times the office staff had gotten worse. It was…read morenever 5 star but I like my dr so it was tolerable. But lately the office staff seems unhappy, dismissive and just not pleasant. They seem unorganized and will move the patient from room to room until they get the right one. Last time they took me out of a room anc set me at a desk area in the hallway and asked my medical questions there with all kinds of other patients walking around. I was there last night to look at glasses and I walked in no one acknowledged or even looked up from their phone. I asked a younger gentleman about a specific brand I was interested in and he just chuckled nervously and said "I don't know". I left still no acknowledgement and said I'll go somewhere else then. Experience there keeps getting less desirable each time

I would given a zero if that rating was available…read more I left a handwritten message requesting that Dr. Evans call me to discuss customer service issues since Evans & Taylor took over NeoVision. The person I handed the message to assured me it would be given to Dr. Evans. It has been 2 weeks since I left that message and he hasn't called me. The front desk staff at NeoVision is not friendly. I called prior to my appointment and spoke with the person who handles insurance. She said she would leave a copy of the insurance information at the front desk. When I arrived for my appointment the first person I spoke to couldn't locate the insurance info that had been left for me. Another employee found it but when I asked for a copy before leaving they could not find it again. Evans & Taylor implemented new policies without informing patients. For example, they only hold frames for 2 weeks then put them back on display. I picked out a frame before going on vacation. When I returned to place my order, the frame had been put back on display and they had no record of which frame I picked out. They also quit calling patients to let them know their glasses are ready to be picked up. Even if I hadn't know about the transfer of ownership, it was obvious from the change in attitude of the employees. Evans & Taylor does not provide the level of customer service I was accustomed to at NeoVision while it was operated by the original owner. I have been a NeoVision patient for over 20 years. I will not return to NeoVision or any other eye care location owned by Evans & Taylor.

Friendly service from the front desk. Great client service from the doctor. Quick and prompt. I…read moredefinitely recommend.

From the owner: Indiana Eye Doctors is the local eye doctor to see for all of your eye care needs in Lafayette, IN…read more As your local Lafayette optometrist, Indiana Eye Doctors can help diagnose, treat, and detect subtle changes in your eyes year over year. Come visit our offices at 2415 Sagamore Pkwy S Side Lafayette, IN 47905 and let us help you see and look your best. Our doctors are here to provide the professional eye care near you, to guarantee you have the clearest vision. Call today to schedule an appointment for your annual eye exam.

My eye doctor scheduled an appointment to remove a conjunctival concretion I had. First appointment…read morewas a consult where he assessed my condition and then we scheduled the actual procedure. Dr Magnante really helped dispel any concerns I had and I wasn't as nervous when we got down to it. Great doctor!!

This doctor was a referral . I had surgery they made my next apt without asking. He said I had…read moredisposal sticks . Then had rescheduled appointment then I had sticks to take out. I couldn't a just my schedule. The per