Reasonable prices, friendly manager. Could use an online payment system of some kind. It's…read moreconvenient for me to stop by but would be helpful if you were out of town or something.

I received an invoice and made a payment online. It said I was late and that I should pay…read moreimmediately. I had automatic payment, but I thought I should go ahead and take care of the payment. The next morning, I called and spoke with Mary who informed me that she could not tell me why automatic payment was canceled on my account and that they were unable refund the $32 late fee because I had already made the payment online. She said she would talk to her manager to see if anything could be done to refund my money. I called her back to follow up with her and she informed me that nothing could be done because I had already paid. She said she would look into it again because I couldn't believe they were not able to do ANYTHING and I didn't cancel the automatic payment. I have never heard back from her and it's been 6 months. I decided to write a review. I would not recommend this facility to anyone. At this point I feel like they canceled the automatic payment to bill me a higher amount and then they refused to make it right. This is unacceptable. I would not use this facility and would not recommend it to anyone.

they were amazing from the time I moved in to the time I left Mary and Jacob was amazingread more

Secure. Nice gated facility…read more We have used StorAll for 4+ years and have had an overall good experience. The do raise rates every year without exception! Online payment is difficult to navigate with many steps. They did recently update the website so it doesn't look so 1998. You are locked out if you do not pay on time, and then 3 days before you start incurring late fees. I forget the timeframe but If you don't pay they auction off your belongings so don't play around here. It almost seems like maybe that is another reason it is difficult to pay (fees, auction revenue) but just my speculation. They get you in with a low rate and raise it every year. I would look for another option but the annual cost savings versus the cost of the move is still not justified so will just stay out for now. It is what it is and is secure option. I will say that as renters that live in an apartment, it is a great option as we have combined spaces. We needed storage for our extra furniture, decorations, dishes, and general stuff and it has worked out ok.

Josh was the rudest working I've dealt with. Always leaving the office. Taking other people before…read moreme and my husband. Waste of time. Hates his life obviously but that's not my problem to deal with.

WONDERFUL! Barry was great and got us all set up very easily and at a great price. I would…read morerecommend them to anyone!

From the owner: Store your belongings at Extra Space Storage on 111 Schofield Dr in Columbus, OH today. Our large…read moreselection of storage units, drive up access, drive up units, all-hours access, climate controlled units, electronic gate access, exceptional security, multiple entrance/exit gates, non climate controlled units available, parking spaces, kiosk, military discount, vehicles are allowed in drive-up units, convenient freeway access and helpful staff make finding the right self storage unit for you easy and hassle-free. Experience the professionalism, cleanliness, and commitment to exceptional customer service that Extra Space Storage is known for. Contact us today to reserve your storage unit or set up a time to stop by and take a tour of our facility.

I have been enduring a lot of "Life Changing and challenging moments" . I believe her name was…read moreKimberly. She was working today, which is (06/23/2026) Tuesday . Today I lost all access to my storage unit and won't be able to gain anything back at the moment as of now to my acknowledgment my whole entire life for the last 10 years of adulthood is in that storage unit with the latest of my grandmother's belongings who has passed away just last week makes three years . Kimberly didn't judge me and made me feel safe and I appreciate that take this as a token of an apology .

I moved from Dayton and was not ready to move into my home. Monica was very helpful getting me into…read morea unit and even gave me some places to look for better places. The place was very clean and organized. I had the unit for about two months and they made it easy for me to make payments. Upon checking out, Matthew was great and made sure that i had everything from the unit. I was able to check out by 5pm that Saturday, which saved us some money. He explained everything well and i even heard has nice and helpful he was to another family checking in. If i ever need a unit again, I would come here.