It would be a gross understatement to call Abbeyhill Realty "slumlords." I'm 55 years old and have…read morelived all over the U.S. and found these people to be the rudest, most unprofessional property management company I've ever dealt with. Aram and Jaime were both grossly unprofessional and rude when I called to complain about our furnace not working (it's currently 30° outside and 36° inside our home) and to complain about them raising our rent RETROACTIVELY (for two months) and Aram told me they will proceed with eviction proceedings, claiming we were late on paying rent. We've lived here for over a year and have NEVER been late paying rent and the past few months have been no exception to this. I contacted the OWNER of the property and he assured me that we will NOT be evicted and he agreed that Aram and Jaime were very unprofessional. If you want threats of eviction for making a complaint, these might be the folks for you. If not, you might want to look elsewhere. We are absolutely going to be filing suit against this slumlord management company. Their ONE STAR rating on Yelp speaks for itself. When was the last time you saw a ONE STAR review for ANY business?! I don't think I've ever seen that until now.

This company is terrible very nasty and rude told me they don't give a fuck and the man staff that…read moresaid he was a manager was very rude he question my ability said I was not who I said I was when I told him who I was he laughed very unprofessional and should not be work there I have proof now my client is so discourage six on your side will be called and according to the reviews No one should be treated like that it is very sad to receive customer service like that. my client received a letter stating that he was denied for not meeting income requirement.

We've recently moved to Columbus, Ohio from New Jersey. And we rented a property via this company…read more It's been three months so far and we are very pleasant with our choice. There were some fixes needed during our stay. The management and maintenance team responded to our requests in a very timely manner. For example, There were two ceiling fans that makes weird squeaking noises in the house. After we reported the issue they immediately contacted the property owner and brought two brand new fans for installation. No hassle, no extra charge, no back and forth arguments. We are very glad that we chose this company instead of renting from a private landlord. I think they are very professional and have a high quality of customer service.

The landlord is very friendly, so I initially thought that he would be a great communicator,…read morethereby making the living situation pleasant. However, I feel quite betrayed. The house was advertised to be noise-proof but I can hear the neighbor's conversations. Not to mention the sounds of their dog walking around the house. It's not the neighbor's fault-- they are just living their lives. But wow, I have lived under at least 5 different housing management teams before and it has never been this bad. Maintenance requests do not get done until couple months later, and even if they come over to fix the said problem, I can't tell that it was properly fixed. I honestly can not WAIT until I can move out of this house. EDIT: Bijan (the landlord) and I had a conversation. We came to the consensus that there was quite a bit of miscommunication on both sides of the party. Bijan definitely cares about the tenants' well-being. Once a distinct & straight-forward maintenance system is placed, I have no problems with this management company.

I've had a really poor experience with my lease so far. Pests like roaches and wasps, little to no…read morecommunication from the team (including maintenance requests going unanswered and unacknowledged for weeks), previous work crews leaving garbage behind and dropping nails in my parking space, loud construction sessions that start at 10pm and keep me up through midnight, and sometimes having my water shut off on me with no warning are just some of the things I am spending money to experience from this team. I've been leasing this unit for about eight months now, and each month gets more frustrating and disappointing.​

I am an out-of-state owner of six rental properties in Columbus. I found Kevin Coffey (and his…read moreteam) online and chose them after meeting with Kevin and two of his competitors. After almost 3 months of management, I found Kevin (and his team) to be very honest, forthcoming, and hardworking. I feel very fortunate to have chosen them. I trust their ability to properly manage my less-than-perfect tenants and protect my properties. Please feel free to contact me if you wish to find out more about my experience with them.

My boyfriend and I rented with Columbus Realty source from July 2022 to June 2024. Our service…read morerequests were always promptly addressed and we had no issues with communication! We cleaned our place thoroughly after move out and got our entire security deposit back!

I've had a great experience with an employee named Brittany. She was very helpful and explained…read moreeverything thoroughly. I'll definitely do business there again.

Anyone looking to buy a new home or sell should go with Jeremy Gillman. I accepted a job offer in…read moreColumbus, OH and decided I would buy my first home. I was still living in southern California at the time but decided to get a jump start on the home search. I knew I wanted a condo and after doing some research, decided that downtown Columbus would be the spot for me. So, I Googled lofts/downtown/Columbus and up popped ColumbusLOFTS.com. I randomly selected Jeremy Gillman from the website (which is great, btw w/ tons of professional photos, etc) and I'm glad I did. Jeremy was professionally, kind, courteous and very knowledgeable about the Columbus housing market, particularly the downtown area. He asked me to email him my wish list and the next day, I received a tailored and detailed list of available condos/lofts that fit my criteria. I corresponded with Jeremy via phone and email about some of the listings and he was prompt in his reply if I left a message or was almost always readily available. I flew out to Columbus a week later, met up with Jeremy to look at lofts/condos. He took me to lunch, paid for my parking, truly treated me like a client. I eventually found the condo I wanted, but the seller didn't budge on the asking price. Jeremy was great in his execution of my directives in deal negotiations and offered his professional advice based on his experience. I moved on to my next condo and now I'm happily moved in. Jeremy was great in recommending lenders who he knew were good choices and even suggested furniture retailers, etc for me to go to furnish my new pad. I'm pretty demanding and particular in my wants and I have to say, Jeremy was patient, always even-keeled and even anticipated my needs. All-in-all, I have to say my experience with Jeremy Gillman was pretty great and I would definitely choose him/ColumbusLOFTS.com again if I decide to buy again in the future or sell.

If you are looking for property management, avoid at all costs. My condo complex pays them to…read moremanage but whenever there's an update, they rely on the residents to monitor the work and refuse to accept any responsibility for scheduling, monitoring, and basically doing anything except taking our dues. In the most recent example, I was forced to schedule and be home for a city water meter update on the building because my unit is closest to the meter, even though the work being done applied to the entire building. Myers says it's my responsibility as the homeowner even though I do not own the area where the update occurred. It's the property's. They are the property management. If they are not actually managing the property, what are we paying them for? This review says "service requested" but they will not respond as they say that it's not their fault the city needs to update. Since I said they were obtuse in thinking my problem is with the city water, they said I am name-calling and they will not reply further. If you feel like being ignored, purposely being misunderstood, doing the work of the property manager for free, and throwing away your money, by all means go with Myers.

Absolutely HORRIBLE property management company. I had the worst experience of my life while living…read morethere. Terrible neighbors who complained 24/7. Slow on repairs, property manager does not care about tenants whatsoever. You're just another body to them.

I've been with Wallace Ackley since 2018. I first lived on Kenwick by the leasing office ( loved my…read moreplace!) Pricing is always reasonable and although some unites aren't fully updated ( such as dish washers lol) it doesn't take away from the area and safe place you call home. I never had any major issues while living there. And any repairs were always done in a timely manner. The staff has always been amazing. Julie and Kiyata are typically who I speak with when calling and they jump on whatever is needed. I moved to another location in 2021 and am still with the company! I don't plan on moving anytime soon! ( I know everyone has their own experience, but as for me and mine, this management team has been great) -G

I've been with Wallace Ackley since 2020 and I have nothing but great things to say. First and…read moreforemost the rent has been exceptionally priced. Their customer service is nothing short of amazing. They have always taken care of me and my family's service needs. I highly recommend!

Christy was WONDERUL to work with. I found her while living in California and looking for a home…read morein the Columbus Ohio area. She was responsive and flexible in helping with me to find a new home while living 2500 miles away! She listens, she cares, she is a professional in every sense of the word. I found a home and have moved in - Christy went above and beyond knowing I was still in CA and came to check on the home frequentely and even had the lawns mowed before I moved in. I highly endorse!

We needed a home in 2018... Christy helped us purchase. We needed to sell in 2024... Christy…read morespeedily got to work to get our home sold- to the right buyers. She's a jewel! Thank you Christy!!!

I am property owner and they managed 4 doors for us. I would give them a negative review if I…read morecould. While touted as a higher end service, they do not meet this criteria. Very poor communication between the team and investors or tenants. See honest feedback on Yelp and believe the tenant feedback on google reviews! All of the positives come from investors who are pushed to share feedback within weeks of signing a contract. I refused to do that and I am glad I waited. It is like pulling teeth trying to get information regarding your property. Now try getting your earned rental income deposited in your account. The team spends in the excess of the allowed limit without communication. Very understaffed, do not have enough people to do the job needed. Poor weather winterization services for vacant properties. Will just try to sell you their renovation services to make money. Stay away if you can!

Very unsatisfied. Have been renting through them from a private owner a little over a year. They…read moreclosed their local office citing it was due to 'structural damage' (a real estate office that can't maintain their own office?). They didn't notify the owner the way they did us. They then insist we pay solely through an online portal but that portal previously tried to bill us twice the rent due to an accounting error (thankfully we never set up auto pay or we would've been over drafted and wiped out for the following month's bills). They charge a 'convenience fee' for using the portal even though there'a no other way to pay. After just one year they've raised our rent with no apparent change in 'services' rendered. They have charged us an additional "researched noise" fee because we reported a noisy air duct in the living room but their service contractor came out, did nothing, and left. Our lease agreement says nothing about being responsible for any such fees nor were we notified in advance there would be any. We have texted them over a week ago about this with no response. We notified the owner who is trying to address it for us. Every maintenance or bill issue, we have to contact the owner directly--so what exactly is this company doing other than ignoring tenants, using an online site to process payments and taking a cut for doing apparently nothing?! Very shady to just maintain a PO Box and website but do no real managing or maintenance of the property, just hand everything over to the owner who may as well be getting paid directly.

I have never experienced such poor property management. For 48 hours, I've been trying to reach the…read moreregional manager about a serious mice infestation, and there has been no response whatsoever. Tenant concerns clearly are not a priority for this company,despite living in unsafe and unsanitary conditions, they treat urgent matters as if they don't exist. I had no choice but to call the health department to report the infestation because management refused to address it. It seems impossible to get in contact with anyone who actually cares or has the authority to fix the issue. This is not just inconvenient , it's a health hazard, and the lack of accountability is unacceptable. I strongly do not recommend renting from this management team.

Worst move-in experience--filthy--not move-in ready! Townhome (Glen at Rocky Fork)--smelly carpet;…read moredust and stains on blinds; dust and stains throughout the townhome to name a few. If you are fortunate to not have to go through this, pretty decent place to live.