Frank the owner and All his employees are helpful! Work is impeccable and professional!read more

My Husband dropped off an antique mirror to be fixed and restored several months ago. After many…read morephone calls with no response from the owner I went there personally to see the status of the job. As I walked into the shop I noticed my mirror sitting against a wall, filthy and covered in debris. I told the gentleman that was there (not the owner) that the mirror was mine and that I was picking it up because it was obviously never touched since it had been dropped off. Apparently this is not the first time this has happened. The owner Frank never called us, never said he could not do the job and left my mirror in the junk pile. If I could give less than one star I certainly would. Never again.

They installed all of the flooring in our Heartland home…read more The wood flooring they had on display was NOT representative of what was installed, and they knew this but blamed the manufacturer. I had many many repair trips to fix sloppy tile work, amongst other things. Within one year of installation of the carpet, it got ridiculously loose and buckled in multiple rooms. It has separated in different areas where you can see a gap in the pad. I'm well past the warranty at this point, but it was noted on my punch list (6 years ago) and they told me I could have it repaired in the future. Well, it's the future (present actually, ha), and they have ignored my repair requests, even though everything was properly documented. Lastly, I was going to pay them for some other repairs, like tile that my kids broke, and they ignored that too. So now, it's going to cost me a few hundred dollars to fix the AWFUL install job that they never did correctly, and they've earned this review

We purchased porcelain tile from Paracca Interiors that we chose to have them install. From start…read moreto finish we were extremely happy with all our interactions with the Paracca staff. The staff is extremely knowledgeable and courteous. Christy provided us with many options to choose from and great advice during our selection process. Judy did a great job in scheduling our job around other contractors. Ronaldo and his team did an excellent job with installation. We get many compliments on how great the floor looks and how well it was installed. Some people think its wood or LVT.

Everything!! I would not hesitate to ask Craig to do a restoration!! We commissioned him to restore…read moreand rejuvenate, what we believe to be an antique tea table, with brass embossing. Craig will go the extra mile, to make sure you approve of his skill, & we feel he is highly skilled, sadly , in a disappearing craft. Don't expect a quick, sloppy job; that's not how Craig works--"slow and steady wins the race," & the result is well worth the prize!! You won't be sorry!

Love the finished product, (pictures below) Craig did my…read moretable and a couple of chairs. Whole process was easy from start to finish. He understood what I was looking for and worked to make it look great with my new chairs and bench. I also decided to do a couple of my original chairs and his recommendation was to do them in black to go with the bench and it turned out great. Highly recommend easy to work with, wants your input and then takes it and make something beautiful.

Needed replacement doors for the lower parts of our kitchen cabinets. And needed all the cabinet…read morepainted so they all would match. Doug Peters, the owner of the franchise, measured conscientiously, matched the paint precisely, was neat , prompt, and pleasant.

My carpet and luxury vinyl is beautiful, thank you. The quality was perfect. I would definitely…read morerecommend and would use again for future projects.

Eight short years ago Roach & Ziegler installed a ceramic tile floor in my entry, hallway, kitchen,…read morelaundry room, and powder room. Although my floor is only 8 years old, the tiles were uneven and loose throughout; the grout was not a uniform color, and the grout was severely cracked and in some places chunks of grout loosened and popped out. The installers failed to seal the grout or even clean the grout film off of the tiles. The floor began deteriorating after approximately five years. What kind of company installs a tile floor that has inconsistently colored grout and uneven tiles that were not properly adhered to the subfloor. As a result of the sloppy installation, the grout developed long cracks and holes throughout. One would expect a tile installation to hold up for more than five years. The original floor installers did a poor job at every level. I had to spend a great deal of money to hire a company to fix my floor, which Roach & Ziegler refused to do. I approached Roach & Ziegler several times asking for someone to look at the floor, but I could not even get anyone to return a phone call. The employees from the renovation company said the my floor was the worst installation that they had ever seen. If you want to risk having "the worst installation" possible, go ahead and call Roach & Ziegler.

I have been very impressed with the customer service and selection at this small town store that…read moresells Ashley Furniture at great prices. While physical stock is limited, there are many catalog options and the owner and his wife are friendly, honest, and courteous. When I went back to look at an appliance he was honest and told me that he may not be able to offer me the best deal. I would highly recommend Roach $ Ziegler.

We were thoroughly impressed with their air duct cleaning services! The team provided exceptional…read morecommunication, arrived punctually, and took meticulous care to protect our floors. They explained each step of the process in detail and demonstrated their expertise through the before and after video footage. Before leaving, they cleaned up thoroughly, and we are delighted with the outcome. I particularly appreciated the company's prompt turnaround. I had inquired about an estimate and was scheduled for an appointment the very next day. Thank you and your team for providing such excellent service.

We spilled coffee on our carpet. They came and "cleaned" it. My wife told the guy the stain looks…read morelike it's still there. He said it was just wet. Well, the stain is still there. I called them today and told them. They said I was past the 30 day guarantee window. I was past by 9 days. It's a busy time of year with vacation, getting a kid to college and getting another ready for high school. The bottom line is, THE SERVICE DOES NOT WORK. People think it works because dirty water come up. Anything will do that. On tough stains, it doesn't work. Plus

Fantastic service..great job! Kept me updated on her progress! Friend suggested using Joanne.,…read morefriends chairs looked beautiful.

Joanne, constructed two heavy duty plastic bags for my large scale weighing machine used at the…read morelaundromat. Her work was superior and she ensured me that if the bags did not fit she would make any necessary adjustments. Needless to say, everything fit perfectly and no additional work was required. Joanne was very personable and the work was done in a timely manner. I would recommend contacting Joanne for all your upholstery needs.