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    Matt Boockmeier - State Farm Insurance Agent

    5.0 (4 reviews)
    Open • 9:00 am - 5:00 pm

    Services - Matt Boockmeier - State Farm Insurance Agent

    Homeowner or property

    Car and truck insurance

    Life insurance

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    4 months ago

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    Farmers Insurance - Charles Olsen - Farmers Insurance

    Farmers Insurance - Charles Olsen

    (1 review)

    Chuck will fail you when you need his help most. Don't waste your money or your time: After an…read moreaccident that was the other driver's fault, Chuck grossly failed to do his job as our insurance agent: 1) Chuck was unresponsive to time-sensitive phone calls and emails (he was in town and working regular hours, so there is really no excuse)--in one case, we heard from him three days later. 2) With only a few days left on our insurance-covered rental to replace our totaled car, Chuck told us what he should have said two full weeks earlier right after the accident: that we should work with the other driver's insurance company rather than with adjustors at Illinois Farmers Insurance (Chuck's employer). We wasted two full weeks of talking to the wrong people, with barely a peep from Chuck, though he was Cc'd on all communications. 3) Rather than acting as liaison with the other driver's insurance company--which, by the way, is part of an insurance agent's job--Chuck told us to contact them ourselves and that we were essentially on our own. After 15 years of loyalty, we deserved better than to be left out in the cold by this agent. What the hell have we been paying for? Needless to say, Chuck Olsen has lost our business. Chuck, if you're reading this, good luck staying in business. You're going to need it.

    From the owner: Whether you're looking for homeowners insurance, auto insurance, renters insurance, or another…read morekind, I'm here to help you understand the insurance coverage you may want. Serving the Edina, MN area since 1993, I can help you understand your coverage options so you can protect what matters most to you. Stop by in person, reach out online or call to get a free quote today.

    Options Insurance

    Options Insurance

    (19 reviews)

    Downtown Minneapolis

    My wife and I moved to the Twin Cities two years ago from the San Francisco Bay Area and sought…read morehelp understanding the insurance landscape in MN, and specifically to find the best value in home, auto, and umbrella coverage. While it didn't have the absolute most reviews of any insurance broker, the reviews Options Insurance does have--across Yelp, Google, and Reddit--indicate a strong reputation for customer satisfaction. And that's been our experience since working with our agent, Tippy Sourignavong. From the jump, Tippy demonstrated deep knowledge of insurance products (including terms and conditions that I found confusing), patience (in explaining the differences between policies), and responsiveness (often getting back to me within minutes for any question I had). She found us the best deal among insurers to cover our home, car (and later an additional car), and umbrella insurance from AAA; better than I could have found on my own. Before renewing this year, Tippy reached out, letting me know that she cross shopped my existing coverage across all the insurers and found us a better deal, saving us hundreds this year. She also flagged that insurers by and large were moving away from replacement cost value (RCV) to actual cost value (ACV) for roof replacements, which isn't as good, but out of her hands. I still appreciated the call out and it's exactly the type of proactive streamlined information I need to understand my choices and make a decision. I highly recommend Options Insurance and Tippy in particular as a starting (and ending point) for all your personal insurance needs.

    I've been incredibly happy working with Options Insurance over the years. They've assisted with all…read moreof our insurance needs for our family across products and they've always provided a top notch level of insurance. Their email response time is second to none, which matters to me. I always get an answer right away. Tom and Keri always exceed my high expectations. There was a specific time when I needed a policy in place by a certain date and Tom literally worked around the clock (I'm not kidding, late into the evenings and into the weekend) to make sure it happened. I never see service like this anymore. I will never leave these guys.

    Matt Boockmeier - State Farm Insurance Agent - homeinsurance - Updated September 2026

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